The St James

Choose dates to view prices

Luxury
5.0 star property
9.8

Exceptional

Mountain retreat with balcony views

Generous rooms with modern amenities create a serene retreat in Hanmer Springs. Steps away, thermal pools beckon with complimentary beach towels provided. Mountain views unfold from private balconies where guests enjoy breakfast before exploring nearby shops and cafés.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About this property

The St James

  • Motel near Hanmer Springs Thermal Reserve
  • Located close to Conical Hill Walkway and Conical Hill, The St James provides laundry facilities. Skiers and snowboarders can spend time on the slopes at this motel featuring ski storage. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Continental breakfast (surcharge), beach towels, and a front-desk safe
    • Smoke-free premises, luggage storage, and free newspapers
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at The St James offer comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels and DVD players
    • Balconies or patios, kitchens, and refrigerators

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 50.00 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Rollaway bed fee: NZD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is The St James pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The St James?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at The St James on Jun 7, 2026 start from CA $149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The St James?

Check-in start time: 2:30 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at The St James?

Check-out is at 10:00 AM.

Where is The St James located?

Located near the slopes, this Hanmer Springs motel is in the mountains and within a 15-minute walk of Hanmer Springs Thermal Reserve, Conical Hill Walkway, and A Maze N Golf. Conical Hill and Waiau Ferry Bridge are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 464 out of 538 reviews
Rating 8 - Good. 63 out of 538 reviews
Rating 6 - Okay. 7 out of 538 reviews
Rating 4 - Poor. 3 out of 538 reviews
Rating 2 - Terrible. 1 out of 538 reviews

Reviews