Title: The Fontenay - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Fontenay Pools with sun loungers create a peaceful urban escape at this Hamburg retreat where guests can relax and enjoy international cuisine in a tranquil setting. ## Photo gallery for The Fontenay ![Rooftop terrace - The Fontenay (Hamburg)](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/2ab70089.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, outdoor pool, sun loungers - The Fontenay (Hamburg)](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/ef32eeed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, body wraps, body scrubs - The Fontenay (Hamburg)](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/6f8bc6e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch served; local and international cuisine - The Fontenay (Hamburg)](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/43439c90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - The Fontenay (Hamburg)](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/71730aae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Fontenay stands in Hamburg's center as a calm sanctuary featuring both indoor and outdoor pools plus a spa for relaxation. Guests can enjoy local and international dishes at two restaurants, or find quiet moments in the garden or library. ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=24085&PinnedHotelID=24085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=24085&PinnedHotelID=24085&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=24085&PinnedHotelID=24085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=24085&PinnedHotelID=24085&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=24085&PinnedHotelID=24085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=24085&PinnedHotelID=24085&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=24085&PinnedHotelID=24085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=24085&PinnedHotelID=24085&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 12 of 12 rooms ### View all photos for Fontenay Deluxe ![Fontenay Deluxe](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/1e713ef3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fontenay Deluxe 10.0 Exceptional 65 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 463 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 Bedroom, Balcony ![Executive Suite, 1 Bedroom, Balcony](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/d6ccc057.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Balcony 10.0 Exceptional 1 review ### Highlights Balcony or patio Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Fontenay Classic ![Fontenay Classic](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/0434d1e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fontenay Classic 9.6 Exceptional 11 reviews ### Highlights Soundproofed Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Bathrobes - 301 sq ft - Park view - Sleeps 1 - 1 Queen Bed ### View all photos for Fontenay Premier Room ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/76410fff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fontenay Premier Room 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 463 sq ft - Park view - Sleeps 3 - 1 King Bed ### View all photos for Fontenay Deluxe Alster ![Fontenay Deluxe Alster](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/3fe64ac2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fontenay Deluxe Alster 8.0 Very good 2 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 463 sq ft - Partial lake view - Sleeps 2 - 1 King Bed ### View all photos for Europa Suite ![Europa Suite](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/8c2d6db5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Europa Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 700 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premier Suite ![Premier Suite](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/975ee87d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite 10.0 Exceptional 4 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Free rollaway/extra beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 807 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Senator Suite ![Senator Suite](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/aa2eb605.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senator Suite ### Highlights Furnished balcony Soundproofed Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 915 sq ft - Lake view - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Suite ![Panoramic Suite](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/ab5e8f3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 1023 sq ft - Lake view - Sleeps 2 - 1 King Bed ### View all photos for Park Suite ![Park Suite](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/9881cfb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Park Suite ### Highlights Furnished balcony Soundproofed Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 1292 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Alster Suite ![Alster Suite](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/833df224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alster Suite ### Highlights Furnished balcony Soundproofed Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 1894 sq ft - 2 bedrooms - Lake view - Sleeps 2 - 1 King Bed ### View all photos for Fontenay Suite ![Fontenay Suite](https://images.trvl-media.com/lodging/1000000/30000/24100/24085/ad43cbaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fontenay Suite ### Highlights Furnished balcony Soundproofed Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 2110 sq ft - 2 bedrooms - Lake view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Suite, 1 King Bed, City View](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/16000000/15670000/15663900/15663863/1c989582_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Hamburg Elbphilharmonie Hamburg City Center - Pool - Spa - Pet friendly - Free WiFi 9.0 Wonderful 1,000 reviews CA $350 CA $374 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hamburg-Hotels-The-Westin-Hamburg.h15663863.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=b6c51caf-3702-4dfd-9d6d-d9fcb2946b9a&top_cur=CAD) Ad ![Spa](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/8300/8289/f7be6228_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hamburg Marriott Hotel Hamburg City Center - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-The-Fontenay.h24085.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-The-Fontenay.h24085.Hotel-Information) ## About the area Located in Eimsbuettel neighborhood, The Fontenay is connected to a rail/subway station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at St. Pauli Piers and Hamburg Cruise Center. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. [Visit our Hamburg travel guide](https://www.expedia.ca/Hamburg.dx180004) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.56531%2C9.99765&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=09kC3zqipPMkFR758y8w7SIX2fw=) Fontenay 10, Hamburg, 20354 ### What's nearby - Alster Lakes \- 1 min walk \- 0.2 km - University of Hamburg \- 10 min walk \- 0.9 km - Congress Center Hamburg \- 12 min walk \- 1.1 km - Jungfernstieg \- 13 min walk \- 1.1 km - Hamburg Messe and Congress \- 5 min drive \- 2.3 km ### Getting around - Hamburg Dammtor Station - 10 min walk - Dammtor S-Bahn - 11 min walk - Hamburg Airport (HAM) - 28 min drive ### Restaurants - ‪Bourbon Street Bar - ‬8 min walk - ‪Parkview - ‬1 min walk - ‪Fontenay Bar - ‬3 min walk - ‪Boulevard Café - ‬7 min walk - ‪THEO'S - ‬8 min walk ## About this property ### The Fontenay Luxury hotel near Reeperbahn Take advantage of an adjacent golf course, a terrace, and shopping on site at The Fontenay. Indulge in a body scrub, a facial, and a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Other perks include: - An indoor pool and an outdoor pool, along with sun loungers - Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge) - A roundtrip airport shuttle (surcharge), an electric car charging station, and babysitting (surcharge) - A 24-hour front desk, an elevator, and a front-desk safe - Guest reviews speak well of the helpful staff Room features All 130 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Other amenities include: - Recycling and LED light bulbs - Bathrooms with showers and bidets - Flat-screen TVs with premium channels - Electric kettles, daily housekeeping, and desks ### Awards and affiliations The property is a member of the Leading Hotels of the World. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14700/14684/52cb80a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Hotel Vier Jahreszeiten Hamburg Hamburg City Center - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 731 reviews CA $506 CA $541 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=14684&PinnedHotelID=14684&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/1000000/30000/22900/22891/440a0069.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Atlantic Hamburg, Autograph Collection Hamburg City Center - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,002 reviews CA $332 CA $355 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=22891&PinnedHotelID=22891&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/526000/525922/ecb87c2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Elysee Hamburg Eimsbuettel - Pool - Hot tub - Spa - Pet friendly 9.4 Exceptional 1,000 reviews CA $316 CA $339 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=525922&PinnedHotelID=525922&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner, brunch served; French cuisine](https://images.trvl-media.com/lodging/1000000/530000/526000/525928/8c0f78d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Louis C. 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EUR 42 for adults and EUR 21 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Atrium Lounge - Lakeside - Osteria due - Parkview ### Things to do - 18-hole adjacent golf course - Bicycle rentals - Full-service spa - Gym - Indoor pool - Library - Outdoor pool - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - Indoor pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Computer station - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2018 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Locally-owned and organized tours and activities - Reception hall - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Free minibar (limited items) ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Free daily newspapers - LED lighting - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The property’s Lakeside Restaurant is closed on Sundays and Mondays. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from October 5 to October 11: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately EUR 42 for adults and EUR 21 for children - Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2) - Valet parking fee: EUR 35 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards, debit cards, and cash This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating This hotel is rated 5 stars. ### Property is also known as Fontenay Hotel Hamburg Fontenay Hotel Fontenay Hamburg Fontenay The Fontenay Hotel The Fontenay Hamburg The Fontenay Hotel Hamburg ## Frequently asked questions ### Does The Fontenay have a pool? ### How much does it cost to stay at The Fontenay? ### Is The Fontenay pet-friendly? ### How much is parking? ### What time is check-in at The Fontenay? ### What time is check-out at The Fontenay? ### Does The Fontenay provide a shuttle to the airport? ### Where is The Fontenay located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Fontenay Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 463 8 - Good 33 6 - Okay 14 4 - Poor 5 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Rita Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First class hotel on the beautiful Alster Lake. All the amenities you would expect and a friendly and professional staff. ##### Rita Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nicholas Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a thoroughly enjoyable stay at the Fontenay. The staff were excellent- polite and friendly with knowledge of the city. Cannot recommend highly enough! ##### Nicholas Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Rafael Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome hotel. Great staff ##### Rafael Stayed 1 night in May 2025 ### 10/10 Excellent #### Simon May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic chic hotel. Beautiful design great staff especially the concierge team. Rooms are funky and pool area amazing. Grounds and restaurants stunning too. Totally recommend this place. ##### Simon Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### KEITH MORGAN Oct 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful property Excellent property , rooms have very high level of detail . Good food and very attentive staff! ##### KEITH MORGAN Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Suzanne Oct 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was so helpful and thoughtful. ##### Suzanne Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### George Sep 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second stay in six months! Excellent location. Modern Superb spa. Best hotel in Hamburg ##### George Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Guilherme Sep 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is spectacular. If you're looking for a quiet place with great facilities, this is your hotel in Hamburg. The staff service is also very good. The hotel is not exactly in the city center, but within a 15-20 minute walk, you can reach the central area. ##### Guilherme Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Shahroz Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend getaways It’s the best hotel in Hamburg for sure Great location, great staff , thank you for everything One thing I like to point as less satisfying, the gym is too small and not equipped enough for this standard hotel unfortunately We will be back soon , best in Hamburg ##### Shahroz Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Julie Dec 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sublime! Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny! ##### Julie Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Anemona Apr 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luxurious property, high end technology, gorgeous grounds and perfect amenities. The stuff was friendly, professional and very courteous . Everything was perfection. ##### Anemona Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Michael Mar 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In my opinion the best 5-star hotel in Hamburg. The FONTENAY is characterized by modernity and luxury. The hotel offers everything from modern, well-kept rooms to the outstanding SPA area with treatments. I really liked the architecture of the building and the smart home controls for the building automation. ##### Michael Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Sofia Feb 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A true five star experience I loved this hotel and everything about it. Especially the service minded staff that really treated us well while being personal. The only downside was the pool that was rather cold to swim in - after all they have a nice outdoor area (which obviously must cool the water). All in all, a true five star experience. ##### Sofia Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### LEIGH Aug 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quality hotel from bygone era Reception was excellent, even escorting us to our room. The room was a good and included a balcony. We appreciated the welcome gifts, and the turndown evening service which seems from a bygone era! We are nitpicking but were frustrated eggs and bacon were hard unless specifically asked for different. Position on the lake was perfect. ##### LEIGH Stayed 5 nights in Aug 2023 ### 8/10 Good #### Verified traveller Jan 9, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Amazing high tech hotel! Overall the hotel property was excellent! The rooms were spacious and very modern -incorporating best of class technology for room controls. The service for the restaurant could be improved - as we felt the waiters were not well versed with the menu and might not be as trained. We didn’t understand what the purpose of the bar at the atrium when the waiters still had to go to the rooftop bar to get drinks. Our toilet rolls were replaced when the rooms are serviced which felt unnecessary. Loved the spa which was great for rewinding after the 2 weeks road trip we just did. ![](https://a.travel-assets.com/ugc/hotel-reviews/10C514107387118BA1216A05DC50D325008A1D5C1736416291530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EFBE0693DF796AFF1E83944E1B4F167FD5E355181736416294151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BFC0DE151B4251484DFEA6A3E4D17DE57FE55FF61736416291261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/062C5F8B7A27B71C72DCEF7B3A14496F88ABA9621736416293866.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### Hans Sep 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful modern hotel in arguably the best residential area in Hamburg , right on the Alster lake. Fantastic choice at breakfast , hot dishes are prepared in the kitchen and delivered to your table piping hot which is not always the case with a buffet. Freshly made carrot and apple juice. Light switches in the room are very modern and not easy to operate Very expensive dining but fresh ingredients and value for money if you can afford it ##### Hans Stayed 1 night in Sep 2023 ### 10/10 Excellent #### junida Jun 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay. ##### junida Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Ne-Win Aug 18, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities If you just need a place to sleep at and nothing else, this is a 5\* hotel. The room is the best I ever had. If you want more than a sleeping place, and a full 5\* hotel with proper Spa and Gym and the service with it, the Fontenay is sadly a disappointment. My experience might be heavily personal but I still think it speaks enough about the hotel in itself. We were there with my girlfriend for 5 days, and the sauna was broken the entire duration of our stay. I understand that those things can happen but the explanations we got changed from one person to another, which just made it seemed that they had not idea what was going on, and did not bother hurrying up to fix it. Their compensation was a champagne bottle that we had to send back since my girlfriend is pregnant and cannot drink alcohol. That was all the hotel did for us, and probably for the other complaining guests, so you can understand why I feel the Fontenay is not worth 5\*. The gym is also too small, it is probably half the size of one of their room and is simply lacking equipment for those who want more than just running on a treadmill. It is a shame because the hotel is beautiful inside and the rooms are incredible, but it does not compensate its other weaknesses. ##### Ne-Win Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Joshua Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hospitality ##### Joshua Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gunhild Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top,...! ##### Gunhild Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Bijan Oct 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel ##### Bijan Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller Nov 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Top hotel, best service, best food. ![](https://a.travel-assets.com/ugc/hotel-reviews/FC2FBBFC225DE9B19CC48B6E385EC4AA81F708EA1732891511198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Daniel Dec 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top Hotel Loved the Hotel and the Service. ##### Daniel Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Carlos Jun 2, 2025 Excellent . ##### Carlos Stayed 6 nights in May 2025 ### 10/10 Excellent #### Christian Alexander Jul 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best Hotel in Germany ##### Christian Alexander Stayed 2 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Sault Ste. 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