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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.4 out of 5 Excellent
891 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationJungfernstieg4 min walk
Popular LocationHamburg City Hall6 min walk
Popular LocationSt. Peter's Church9 min walk
AirportHamburg (HAM)33 min drive

Choose dates to view prices

  • Room, 1 Double Bed, Non Smoking (Broschek Room)

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Non Smoking (Broschek Room)
  • Suite, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    More detailsDeluxe Room, 2 Double Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking, City View

    Room amenities

    • 1615 sq ft
    • City view
    • Sleeps 6
    More detailsSuite, 2 Bedrooms, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 4
    More detailsSuite, 2 Queen Beds, Non Smoking

About this area

Hamburg

Located in Hamburg's Neustadt neighbourhood, Renaissance Hamburg Hotel is in the city centre and near a metro station. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and some of the area's activities can be experienced at St. Pauli Piers and Hamburg Cruise Center. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Discover the area's water adventures with kayaking, sailing and fishing nearby, or enjoy the great outdoors with horse riding.
Visit our Hamburg travel guide
View in a map
Popular Location

What's nearby

  • Jungfernstieg - 4 min walk
  • Hamburg City Hall - 6 min walk
  • St. Peter's Church - 9 min walk
  • St. Michaelis Church - 12 min walk
  • Botanical Gardens - 13 min walk

Getting around

  • Jungfernstieg Station - 5 min walk
  • Hamburg Dammtor Station - 12 min walk
  • AirportHamburg (HAM) - 33 min drive

Restaurants

  • Broscheks Sea to Table — 1 min walk
  • BRICKS Bar — 1 min walk
  • The Coffee Shop - 3 min walk
  • Brauhaus Joh. Albrecht - 3 min walk
  • La Prego - 3 min walk

About this property

Renaissance Hamburg Hotel

Hamburg hotel in Neustadt, walk to Hamburg City Hall
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site. All 205 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and 24-hour room service. Flat-screen TVs, premium bedding and free newspapers are among the other amenities available to guests.
Renaissance Hamburg Hotel offers 205 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2015.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 29.00 per day
  • Valet parking: EUR 30.00 per day
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: EUR 28 for adults and EUR 28 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Czech
  • English
  • French
  • German
  • Italian

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated guest rooms – December 2015
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 4 PM and noon
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 01 April and 01 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Dogs and cats only
2 per room (up to 110 lb/50 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.00.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 28 for adults and EUR 28 for children (approximately)
  • Self-parking fee: EUR 29.00 per day
  • Valet parking fee: EUR 30.00 per day
  • Nearby parking fee: EUR 28.00 per day
  • Pet fee: EUR 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Renaissance Hamburg Hotel
Renaissance Hamburg
Hamburg Renaissance
Renaissance Hamburg Hotel Hamburg
Renaissance Hamburg
Renaissance Hamburg Hotel Hotel
Renaissance Hamburg Hotel Hamburg
Renaissance Hamburg Hotel Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at Renaissance Hamburg Hotel and receive a full refund?
Yes, Renaissance Hamburg Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Hamburg Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Renaissance Hamburg Hotel?
As of Oct 22, 2020, prices found for a 1-night stay for 2 adults at Renaissance Hamburg Hotel on Nov 1, 2020 start from CA $174, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Renaissance Hamburg Hotel pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 kg per pet. There's a fee of EUR 20 per pet, per night.
How much is parking at Renaissance Hamburg Hotel?
Self-parking is available for EUR 29.00 per day. Limited spots are available.
What time is check-in at Renaissance Hamburg Hotel?
Check-in is from 4 PM to noon.
What time is check-out at Renaissance Hamburg Hotel?
Checkout is at noon.
Where is Renaissance Hamburg Hotel located?
Located in Neustadt, this hotel is within a 10-minute walk of Neuer Wall, Hamburg City Hall and Moenckebergstrasse. Miniatur Wunderland and Hamburg Dungeon are also within 15 minutes. Jungfernstieg Station is 5 minutes by foot and Stadthausbrücke S-Bahn is 5 minutes.
4.4
Excellent
5 - Excellent
492
4 - Good
311
3 - Okay
54
2 - Poor
22
1 - Terrible
12

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
We saw a mouse on the dining area during breakfast
Stayed 2 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full of smell of sewage
Smell of sewage was all around in the room during our stay. It might be due to this old building despite superficial renovation. We recommend those who do not like smell of sewage to avoid this facility.
Stayed 2 nights in Dec 2019

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
he hotel is very well located and fair valued . It is a nice option that I would consider next time as well.
Stayed 3 nights in Dec 2019

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

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