All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was very friendly. The breakfast was fabulous and exceeded my expectations. The rooms were clean fully functional and the towel warmer was a luxury. I would recommend this hotel to everyone.
Wonderful place, extremely clean with beautiful views. This was the only hotel on our trip where breakfast was included and this ended up being the best stay during our 10 day trip in Germany.
Fantastic hotel w very comfortable room and high quality beddings, the breakfast is especially delicious which can be comparable to five star hotel. The host is also very nice and friendly, feel like home. Would love to stay next time when visiting here :-)
Loved this place! So clean and nice with beautiful surroundings. I would stay there again. The included breakfast was delicious. Nicest place we stayed in during our 2 week trip to Europe!
It's right above a nice restaurant. It was clean and well maintained. Everything worked. Extremely helpful staff when we locked ourselves out of our room. Breakfast was really nice.
Johan
Stayed 1 night in May 2023
10/10 Excellent
nanmin
May 27, 2023
Liked: Cleanliness
Very good and clean
nanmin
Stayed 1 night in May 2023
10/10 Excellent
Roger
Travelled with pets, Travelled with partner, Travelled with group
The Alpchalet was a warm and cozy hotel. Close to the castles and great views of the landscape. The room was clean and inviting. There is a balcony with chairs and a table.
The wifi worked well in all the areas of the property.
The breakfast was delicious. They will make to order your eggs.
I definitely recommend staying here.
Tolles Zimmer mit schöner Panorama Aussicht. Sehr freundliches Personal.
Beim Frühstück wurde etwas spät nachgelegt und etwas mehr Auswahl wäre schön gewesen.
The "mountain view" was a little misleading as the mountains were behind the property and our room was on the side. The room was nice and clean. The restaurant food was fantastic!
Excellent place for a night while on the Alpenstrasse, or to visit the nearby Ludwig castles. Nice room, excellent serviceand a restaurant integrated in the hotel.
This hotel is in a quiet location, a few minutes from Innsbruck. The included breakfast was first rate. They accommodated our gluten free request very well. When we reqested extra pillows, they brought them to our room almost immediately. Would stay here again.
The property was great. Very clean and comfortable. They even have a family room that has seperate bedrooms for parents and kids in the same accomodation. The night staff's English was very limited but he didn't let that stop him from trying to help us any way he could. We arrived very late in the evening and our keys were there waiting for us. Very efficient checking. The area around the hotel is beautiful... Mountains, lake, cute houses, and friendly neighbours. Breakfast was delicious and included.
Immaculately clean, attention to every detail, great beds, beautiful view of the mountains from our balcony, good breakfast, plenty of free parking and conveniently located 2o min from the castles. Nice restaurant on the premises is a plus.
Nice lodge very close to Schwangau area. The restaurant next door has excellent food too (though service is, understandably, European, i.e., on the horrible side)
Nice location within easy driving distance of Neuschwanstein castle. Comfortable lodging with good food available without having to leave the lodging. Enjoyed walking through the neighborhood.
Excellent location and reasonable price. It would be nice if the kitchen of the restaurant would not close so early since there are many restaurants around.
Sonia M.
Stayed 2 nights in Jul 2018
Response from alpchalet team on Sep 12, 2018
Dear Sonia,
Thank you very much for your good review and valuable feedback. We will forward your suggestion to the restaurant.
We wish you all the best and hope see you again in the future.
Best regards
Alpchalet Team
We had a wonderful time at Alpchalet Schwanstein. We are a family of four and we stayed at a family suite with two bedrooms and two bathrooms. My kids loved the skylights in the bathroom as well as the 2nd bedroom. You can see the stars at night. We were on a 2 week vacation in Europe and this place is our favorite among all the hotels during our trip. The breakfast is also wonderful, plenty of meat and fresh fruits. Will stay here again next time when we are in this area.
Yong
Stayed 1 night in Jul 2018
Response from alpchalet team on Sep 12, 2018
Dear family Yong,
Thank you very much for your great review! We are very pleased to know that you had a good time at our hotel and quite happy if we can see you again in the future.
We wish you all the best!
Best regards
Alpchalet Team
Good:
- We were able to check in slightly early
- Room decor is nice
Bad:
- Parking is shared with the Bar/Restaurant, we had our car scratched even though we parked our car very carefully, the car park gets very busy
- No WiFi at all, we were shown to our room and only then told that WiFi is broken, its 2018 and if the booking says Free WiFi then there should be WiFi
- Breakfast seating area is way too small
- Breakfast times (0730 to 0930) is not long at all
- Our room was over the outdoor area of the restaurant so you could hear the restaurant with the window open
- Road noise was bad enough to have to shut the window all night so it was too hot in the room even with a fan on
- Light switches at the bedside are actually next to where your head is when sleeping so if you move in your sleep be prepared for the light switch to be moved and the lights to come on and wake you up
- Cups were not clean in the room
- Lastly at check in the lady who checked us in thought that when we were paying for our tourist tax that we were also leaving her a tip?....slightly embarrassing to have to ask for our change.
Bri
Stayed 1 night in Aug 2018
Response from alpchalet team on Aug 8, 2018
Dear Guest,
i heard, you said to me " it´s OK." so I thougt you leave me a tip, but doesn´t matter anyway. THANK YOU and have a nice day.
Our stay at aplchallet was great. It is conveniently located to Neuschwanstein. The staff was friendly. Breakfast was fabulous. A wonderful place to spend the night after a day of hiking too.
Great location on the Romantic Road. The restaurant runs as a separate business but I would highly recommend the food there. The staff were kind, hard working, thoughtful and thorough. The room has everything you need. Breakfast is a little cramped but sufficient.
Verified traveller
Stayed 1 night in Sep 2017
6/10 Okay
Karen, United States
Sep 21, 2017
Liked: Cleanliness, staff & service
Near Neuschwanstein
An affordable bed and breakfast far enough from Hohenschwangau to not be quite so pricey.
This hotel is in a very beautiful setting near Neuschwanstein. The rooms were very clean with comfortable beds and a great view of the mountains. The breakfast was delicious and a great way to start our day.