Title: Rakuten STAY Hakone Susuki Grass Fields - Latest Reviews, Deals & Photos 2025 - Expedia.ca

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Aparthotel

# Rakuten STAY Hakone Susuki Grass Fields

Aparthotel units in Hakone with kitchens and spring water baths

![Front of property](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/c7cec5de.jpg?impolicy=resizecrop&rw=598&ra=fit)

![In-room dining](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/33dd7fce.jpg?impolicy=resizecrop&rw=297&ra=fit)

![1 bedroom, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/ec4d1062.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Family Room / 4 people capacity, Non Smoking](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/1634ba5e.jpg?impolicy=resizecrop&rw=297&ra=fit)

![2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/5d2c51cd.jpg?impolicy=resizecrop&rw=297&ra=fit)

-   Overview
-   Prices
-   Location
-   Amenities
-   Policies

Located close to Lake Ashi, Rakuten STAY Hakone Susuki Grass Fields has plenty to offer. Stay connected with free in-room WiFi.

9.4

Exceptional

## Popular amenities

-   Kitchen
    
-   Parking included
    
-   Air conditioning
    
-   Free WiFi
    

## Room options

### Check availability for these dates

Tonight

[Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=115979800&PinnedHotelID=115979800&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=115979800&PinnedHotelID=115979800&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=115979800&PinnedHotelID=115979800&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=115979800&PinnedHotelID=115979800&HadPinnedHotel=true&regionId=-1&adults=2)

Next weekend

[Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=115979800&PinnedHotelID=115979800&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=115979800&PinnedHotelID=115979800&HadPinnedHotel=true&regionId=-1&adults=2)

![Heated floors](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/be58c935.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

### Highlights

Deck/patio

Individually furnished

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Dishwasher

Separate bedroom

Private bathroom

-   732 sq ft
    
-   1 bedroom
    
-   Sleeps 4
    
-   1 Queen Bed and 2 Twin Futons
    

![Family Room / 4 people capacity, Non Smoking](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/1634ba5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Room / 4 people capacity, Non Smoking

### Highlights

Deck/patio

Individually furnished

Individually decorated

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Dishwasher

Separate bedroom

-   732 sq ft
    
-   1 bedroom
    
-   Sleeps 4
    
-   1 Queen Bed and 2 Twin Futons
    

![2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/5d2c51cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### 2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

### Highlights

Yard

Deck/patio

Individually furnished

Individually decorated

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Dishwasher

-   743 sq ft
    
-   1 bedroom
    
-   Sleeps 6
    
-   2 Double Beds and 2 Twin Beds
    

![2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/459ef303.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### 2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

### Highlights

Deck/patio

Individually furnished

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Dishwasher

Separate bedroom

Private bathroom

-   753 sq ft
    
-   1 bedroom
    
-   Sleeps 6
    
-   2 Double Beds and 2 Twin Beds
    

![Stayable Showroom / 6 people capacity, Non Smoking](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/c5ebc9f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Stayable Showroom / 6 people capacity, Non Smoking

### Highlights

Deck/patio

Individually furnished

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Dishwasher

Separate bedroom

Private bathroom

-   753 sq ft
    
-   1 bedroom
    
-   Sleeps 6
    
-   2 Double Beds and 2 Twin Beds
    

![1 bedroom, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/44088a27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Room

-   Sleeps 4
    

![1 bedroom, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/611a6bfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### 6 Person Room

-   Sleeps 6
    

![1 bedroom, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/44088a27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Queen Beds + Raised Floor Area

-   Sleeps 4
    

![1 bedroom, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/603e3f6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Dog Friendly Room

-   Sleeps 6
    

![1 bedroom, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115980000/115979800/115979800/2b9656e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Concept Room - Armonia

-   Sleeps 6
    

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.26000%2C139.00100&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dlJwDhSG5cTIiG_dhR78zk2bDcM=)

1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631

#### What's nearby

-   Sengokuhara Onsen - 1 min walk - 0.0 km
    
-   Hakone Venetian Glass Museum - 3 min drive - 2.0 km
    
-   Pola Museum of Art - 4 min drive - 2.3 km
    
-   Hakone Kowakien Yunessun - 9 min drive - 6.0 km
    
-   Ōwakudani - 9 min drive - 4.3 km
    

#### Getting around

-   Hakone Gora Station - 10 min drive
    
-   Kowakidani Station - 12 min drive
    
-   Haneda Airport (HND) - 120 min drive
    

#### Restaurants

-   ‪じねんじょ蕎麦 箱根九十九 - ‬3 min drive
    
-   ‪グランリヴィエール箱根 - ‬3 min walk
    
-   ‪tea salon Orient Express - ‬19 min walk
    
-   ‪銀の穂 - ‬3 min walk
    
-   ‪そば処 堀よし - ‬7 min walk
    

## About this property

### Rakuten STAY Hakone Susuki Grass Fields

Aparthotel units in Hakone with kitchens and spring water baths

This smoke-free aparthotel features free self parking and a vending machine. Each apartment boasts a spring water bath and a heated floor, while offering a kitchen and a refrigerator. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include free WiFi and a stovetop.

Rakuten STAY Hakone Susuki Grass Fields offers 20 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include rice cookers and hair dryers.

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## Property amenities

### Internet

-   Available in the apartment: Free WiFi
    

### Parking and transportation

-   Electric car charging station on site
    
-   Free uncovered self parking on site
    
-   Limited onsite parking
    
-   Wheelchair-accessible parking available
    

### Family friendly

-   Children's toys
    

### Kitchen

-   Coffee/tea maker
    
-   Cookware, dishware, and utensils
    
-   Dishwasher
    
-   Electric kettle
    
-   Full-sized refrigerator/freezer
    
-   Griddle
    
-   Microwave
    
-   Paper towels
    
-   Rice cooker
    
-   Stovetop
    

### Bedrooms

-   Bedroom
    
-   Bedsheets provided
    

### Bathroom

-   Free toiletries
    
-   Hair dryer
    
-   Separate bathtub and shower
    
-   Shampoo
    
-   Spring water bathtub
    
-   Toilet paper
    
-   Toilet with electronic bidet
    
-   Toothbrush and toothpaste
    
-   Towels provided
    

### Living spaces

-   Heated floor
    

### Outdoor areas

-   Deck/patio
    

### Climate control

-   Air conditioning
    
-   Heating
    

### Pets

-   Service animals only (pets not allowed)
    

### Suitability/Accessibility

-   If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    
-   1 accessible parking space
    
-   No elevator
    
-   Well-lit path to entrance
    
-   Wheelchair accessible (may have limitations)
    
-   Wheelchair-accessible parking
    
-   Wheelchair-accessible path of travel
    
-   Smoking not allowed
    

### Services and conveniences

-   Free bottled water
    
-   Vending machine
    
-   Virtual front desk
    

### Safety features

-   Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
    
-   Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
    

### General

-   20 units
    
-   Electric car charging station
    
-   Individual furnishings
    

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

### Check-out

Check-out before 10:00 PM

### Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

This property doesn't offer after-hours check-in

A virtual front desk provides assistance to guests

### Access methods

Access code, private entrance

### Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

## Important information

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

### We should mention

This property does not have elevators

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

### Property is also known as

Rakuten STAY Hakone Susuki Grass Fields Hakone

Rakuten STAY Hakone Susuki Grass Fields Aparthotel

Rakuten STAY Hakone Susuki Grass Fields Aparthotel Hakone

## Frequently asked questions

### Is Rakuten STAY Hakone Susuki Grass Fields pet-friendly?

> No, only service animals are welcome at the property.

### How much does it cost to stay at Rakuten STAY Hakone Susuki Grass Fields?

> As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Rakuten STAY Hakone Susuki Grass Fields on Oct 30, 2025 start from CA $204.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-Hakone-Susuki-Grass-Fields.h115979800.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices.

### How much is parking at Rakuten STAY Hakone Susuki Grass Fields?

> Self parking is free at this property.

### What time is check-in at Rakuten STAY Hakone Susuki Grass Fields?

> Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

### What time is check-out at Rakuten STAY Hakone Susuki Grass Fields?

> Check-out is at 10:00 PM.

### Where is Rakuten STAY Hakone Susuki Grass Fields located?

> Located in Sengokuhara, this aparthotel is steps from Sengokuhara Onsen and 2.5 mi (4.1 km) from Lake Ashi. Sengokuhara Susuki Prairie and Daihakone Country Club are also within 10 minutes.

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## Rakuten STAY Hakone Susuki Grass Fields Reviews

9.4

### Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

10 - Excellent

7

8 - Good

3

6 - Okay

0

4 - Poor

0

2 - Terrible

0

### 9.6/10

Cleanliness

### 9.6/10

Amenities

### 9.6/10

Property conditions & facilities

### 9.6/10

Eco-friendliness

### 10/10 Excellent

#### Philippe

Oct 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help

##### Philippe

Stayed 1 night in Oct 2025

### 10/10 Excellent

#### 貴之

Sep 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

細かいところの清掃をしっかり行って頂ければ、あとは言う事がないくらい楽しめるし、ゆっくりできます。

##### 貴之

Stayed 1 night in Aug 2025

### 10/10 Excellent

#### ATSUKI

Aug 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

ペット同伴できること。

##### ATSUKI

Stayed 1 night in Aug 2025

### 8/10 Good

#### MISUMI

Aug 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

とても快適に過ごせました。温泉も良かったです。

##### MISUMI

Stayed 1 night in Aug 2025

### 8/10 Good

#### SATOSHI

Jul 28, 2025

Liked: Cleanliness, room comfort

Disliked: Communication

##### SATOSHI

Stayed 1 night in Jul 2025