Title: Marroad Hakone (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6128315&destination=Hakone%2C+Kanagawa+Prefecture%2C+Japan&selected=9480315&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Marroad Hakone Escape to serenity with a rejuvenating soak in the hot springs. Then savor French cuisine by day or night. ## Photo gallery for Marroad Hakone ![Hot springs - Marroad Hakone (Hakone)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/5f97b49f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - evening/night - Marroad Hakone (Hakone)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/f7d0c3dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room - Marroad Hakone (Hakone)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/f643f82d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Marroad Hakone (Hakone)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/d565619f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, French cuisine - Marroad Hakone (Hakone)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/1290eb58.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled close to Hakone Gora Park, Marroad Hakone offers a serene escape with an indoor mineral hot spring and sauna. Savor French cuisine at the on-site restaurant, Voyageur, or unwind at the bar and terrace while enjoying free in-room WiFi. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free WiFi - Restaurant - Bar - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for 1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.) ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/912b88e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.) - 301 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for 1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.) ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/912b88e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.) - Sleeps 3 - 2 Large Twin Beds ### View all photos for 1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/c2df4063.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m - Sleeps 5 - 2 Large Twin Beds and 3 Twin Futons ### View all photos for 3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM) ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/1e7c5b09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM) 10.0 Exceptional 3 reviews - 301 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for 3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/1e7c5b09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM 9.4 Exceptional 3 reviews - 301 sq ft - 1 bedroom - Sleeps 3 - 2 Large Twin Beds ### View all photos for 3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM) ![3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/aa70ea84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM) 8.0 Very good 1 review - 1 bedroom - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for 2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.) ![2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/1a52a498.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.) - 301 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for 2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM) ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/f51fc13c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM) - 1 bedroom - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for 3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.) ![3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/f2b92b6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.) - 753 sq ft - 1 bedroom - Sleeps 4 - 4 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Marroad-Hakone.h9480315.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Marroad-Hakone.h9480315.Hotel-Information) ## About the area Located in Gora, a neighborhood in Hakone, Marroad Hakone is near a train station. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Pirate Ship and Hakone Toy Museum are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.25203%2C139.04095&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gcyrOarE7y3RUJdZ9FhhQnt3N7U=) 1320, Goura, Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408 ### What's nearby - ![Fuji-Hakone-Izu National Park](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 km - ![Hakone Gora Park](https://images.trvl-media.com/place/553248621563235364/b4f1a93e-f4e3-4565-a224-25d6156af173.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Gora Park 7 min walk \- 0.7 km - ![Hakone Museum of Art](https://images.trvl-media.com/place/553248621526921104/053de02b-c072-4bac-b13a-50cc673d6cc7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Museum of Art 7 min walk \- 0.7 km - ![Hakone Open Air Museum](https://images.trvl-media.com/place/6202085/5798b208-c835-4f03-8a00-90826e318d4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Open Air Museum 18 min walk \- 1.6 km - ![Hakone Kowakien Yunessun](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 2 min drive \- 1.4 km ### Getting around - Kowakidani Station 3 min drive - Hakone Gora Station 10 min walk - Haneda Airport (HND) 104 min drive ### Restaurants - 金沢まいもん寿司箱根強羅店 3 min drive - リバーサイド・キッチン＆バー 18 min walk - 箱根餃子センター 16 min walk - Gora Brewery And Grill 11 min walk - Coffee Camp 10 min walk ## About this property ### Marroad Hakone Hotel near Hakone Kowakien Yunessun Close to Hakone Open Air Museum, Marroad Hakone provides an indoor mineral hot spring (onsen), a terrace, and a bar. For some rest and relaxation, visit the sauna. The on-site French cuisine restaurant, Voyageur, offers breakfast and dinner. Guests can connect to free in-room WiFi. Other perks include: - Free self parking - Continental breakfast (surcharge), free train station pick-up, and hot springs on site - Smoke-free premises, an elevator, and a water dispenser Room features All guestrooms at Marroad Hakone have amenities such as free WiFi, safes, and sound-insulated walls. Other amenities include: - Designer toiletries, showers, and hair dryers - LED TVs with digital channels - Wardrobes/closets, refrigerators, and daily housekeeping ## Similar properties ![Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/7f7b31bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,001 reviews CA $325 CA $414 total Apr 27 - Apr 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/36000000/35610000/35602200/35602111/d2e5d71a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yutowa Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 751 reviews CA $348 CA $383 total Apr 20 - Apr 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=35602111&PinnedHotelID=35602111&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/9000000/8740000/8738400/8738351/dcae59db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Pax Yoshino Yumoto - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 535 reviews CA $308 CA $343 total Apr 21 - Apr 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=8738351&PinnedHotelID=8738351&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/114000000/113750000/113741300/113741295/2b2fb255.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HAKONE saryo KINTOKI Sengokuhara - Parking included - Free WiFi - Restaurant 9.2 Wonderful 30 reviews CA $211 CA $233 total Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=113741295&PinnedHotelID=113741295&HadPinnedHotel=true®ionId=-1&adults=2) ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom](https://images.trvl-media.com/lodging/110000000/109400000/109393700/109393638/76644612.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 127 reviews CA $356 CA $396 total Apr 9 - Apr 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=109393638&PinnedHotelID=109393638&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/123000000/122920000/122913900/122913861/2efa36c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KÚON Hakone Gora Gora - Breakfast included - All-inclusive - Free WiFi - Restaurant 9.8 Exceptional 7 reviews CA $635 CA $699 total Apr 8 - Apr 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=122913861&PinnedHotelID=122913861&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/5eb4ad36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） Motohakone - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,351 reviews CA $325 CA $362 total Apr 27 - Apr 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Main Building,Premier Deluxe Japanese Western Room with Private Open Air Bath, Non-Smoking](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/09320d3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews CA $197 CA $241 total Apr 27 - Apr 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/54000000/53930000/53924800/53924772/734a2bec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Shichifukuso Motohakone - Parking included - Free WiFi - Air conditioning - Living/Dining area 8.6 Excellent 77 reviews CA $155 CA $174 total Apr 21 - Apr 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=53924772&PinnedHotelID=53924772&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f6c6ba6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HAKONE Setsugetsuka Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 303 reviews CA $375 CA $418 total Apr 9 - Apr 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9480315,37610710,35602111,8738351,113741295) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up and drop-off shuttle from 9:00 AM to 6:00 PM - Free self parking on site - Limited onsite self parking ### Food and drink - Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children - A bar/lounge - A restaurant ### Restaurants on site - Tea Lounge - Voyageur ### Things to do - Hot springs - Sauna ### Family friendly - In-room refrigerator - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Thin carpet in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - Refrigerator ### More - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately JPY 2970 for adults and JPY 1650 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transportation to and from this property Guests with tattoos are not able to use the onsite public bathing facilities ### Property is also known as Marroad Hakone Hotel Marroad Hakone Marroad Hotel Marroad Hakone Hotel Marroad Hakone Hakone Marroad Hakone Hotel Hakone ## Frequently asked questions ### Is Marroad Hakone pet-friendly? ### How much does it cost to stay at Marroad Hakone? ### How much is parking? ### What time is check-in at Marroad Hakone? ### What time is check-out at Marroad Hakone? ### Where is Marroad Hakone located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Marroad Hakone Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.4 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 105 8 - Good 146 6 - Okay 49 4 - Poor 14 2 - Terrible 6 ## Reviews Verified ### 10/10 Excellent #### Scott J Sep 26, 2025 Liked: Cleanliness, property conditions & facilities Close things we wanted to see and property has a nice onsen. ##### Scott J Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Richard Nov 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food. ![](https://a.travel-assets.com/ugc/hotel-reviews/bbf9312d-7a63-4380-a6a0-0abba7e8adb3-1763028483161.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/de42b0aa-dac6-403d-b04a-3234c32629f3-1763028541478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Donna Nov 17, 2025 Liked: Cleanliness, property conditions & facilities Rooms were s!all but clean. Happy hour offered with free drinks. ##### Donna Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Andrea Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival. ![](https://a.travel-assets.com/ugc/hotel-reviews/5e863dd5-b2a6-429c-acd4-c89664a9235a-1762074426223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrea Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### HEAVEN Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place. ##### HEAVEN Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Sheri May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view, how quiet, and clean it was ##### Sheri Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Alexis May 25, 2025 Liked: Amenities, property conditions & facilities The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone. ##### Alexis Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Edison Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful. ##### Edison Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Jesse Feb 19, 2025 Liked: Property conditions & facilities Very pleased. Breakfast was an extraordinary value ##### Jesse Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Irina Oct 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay! ##### Irina Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### jon Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us. ##### jon Stayed 2 nights in Mar 2025 Verified ### 4/10 Poor #### Joshua Dec 14, 2025 Disliked: Staff & service We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad. ##### Joshua Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Liliana Mar 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities The area where the hotel is has a beautiful view of the valley. The rooms are very comfortable and have great amenities. We had to walk the steep climb because the driver left at 6:00pm. We arrived by 6:40pm, they wouldn't give us a reservation for dinner because reservations needed to be done by 6:30pm. The host didn't try to find a solution so we ended up not having dinner ##### Liliana Stayed 1 night in Mar 2025 Verified ### 8/10 Good #### BOON POO Oct 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice onsen getaway Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good. ##### BOON POO Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### mark Mar 18, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING! ##### mark Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Anita Mar 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep. ##### Anita Stayed 4 nights in Mar 2026 Verified ### 8/10 Good #### Dong Yan Oct 13, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Breakfast no outdoor siting is a wasted ##### Dong Yan Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### CHI WAI Feb 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is recently decorated and room is very clean and tidy ##### CHI WAI Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Jessie May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best experience ever ##### Jessie Stayed 1 night in May 2025 Verified ### 8/10 Good #### Chanphen Mar 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nice stay, I especially like the onsen. The staff were nice and helpful. Breakfast and dinner were ok and a little overpriced, there was also no variety to choose from. ##### Chanphen Stayed 3 nights in Mar 2024 Verified ### 8/10 Good #### Ana Beatriz Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Too expensive for the actual onsen installations. ##### Ana Beatriz Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Hon Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very good ##### Hon Stayed 2 nights in Apr 2025 Verified ### 8/10 Good #### Verified traveller Oct 1, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Nice staff but very very old hotel. Wouldn't go again! ##### Verified traveller Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Melinda May 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We liked that it had an indoor and outdoor onsen. We didn’t make dinner reservations before arriving but they accommodated us by giving us a simplified dinner menu that did not require prep. Thank you! ##### Melinda Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Sehoon Aug 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Marroad Hakone The hotel was so nice and clean, though the shuttle service ends early in the evening at 6pm, ##### Sehoon Stayed 3 nights in Aug 2023 ### Expedia's Latest Trends ### Hotels > - [HOTEL LiVEMAX Yokohamaeki-Nishiguchi](https://www.expedia.ca/Yokohama-Hotels-HOTEL-LiVEMAX-YOKOHAMAEKI-NISHIGUCHI.h35093613.Hotel-Information) > - [Hakone Yunohana Prince Hotel](https://www.expedia.ca/Hakone-Hotels-Hakone-Yunohana-Prince-Hotel.h2875806.Hotel-Information) > - [Sotetsu Fresa Inn Yokohama Totsuka](https://www.expedia.ca/Yokohama-Hotels-Sotetsu-Fresa-Inn-Yokohama-Totsuka.h4482717.Hotel-Information) > - [Oakwood Suites Yokohama](https://www.expedia.ca/Yokohama-Hotels-Oakwood-Suites-Yokohama.h46511624.Hotel-Information) > - [Richmond Hotel Yokohama Bashamichi](https://www.expedia.ca/Yokohama-Hotels-Richmond-Hotel-Yokohama-Bashamichi.h3804628.Hotel-Information) > - [Irori Guesthouse Tenmaku - Hostel](https://www.expedia.ca/Hakone-Hotels-Irori-Guesthouse-Tenmaku-Hostel.h27412501.Hotel-Information) > - [Hatsuhana](https://www.expedia.ca/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > - [Livemax Resort Hakone Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Livemax-Resort-Hakone-Sengokuhara.h15801869.Hotel-Information) > - [Re Cove Hakone](https://www.expedia.ca/Hakone-Hotels-Re-Cove-Hakone.h34779325.Hotel-Information) > - [Hotels in Cooperstown](https://www.expedia.ca/Cooperstown-Hotels.d6487.Travel-Guide-Hotels) > - [ESPACIO The Hakone Geihinkan Rin-Poh-Ki-Ryu](https://www.expedia.ca/Hakone-Hotels-ESPACIO-HAKONE-GEIHINKAN-RIN-POH-KI-RYU.h103822942.Hotel-Information) > - [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > - [TownePlace Suites Grove City Mercer/Outlets](https://www.expedia.ca/Hermitage-Hotels-TownePlace-Suites-Grove-City-MercerOutlets.h16043832.Hotel-Information) > - [Super Hotel Yokohama Kannai](https://www.expedia.ca/Yokohama-Hotels-Super-Hotel-Yokohama-Kannai.h54182757.Hotel-Information) > - [Cheap Hotels in Delta](https://www.expedia.ca/Delta-Hotels-Cheap-Hotels.0-0-d10564-tCheapHotels.Travel-Guide-Filter-Hotels) > - [Hotels in Rouen](https://www.expedia.ca/Rouen-Hotels.d3650.Travel-Guide-Hotels) > - [Shin Yokohama Grace Hotel](https://www.expedia.ca/Yokohama-Hotels-Shin-Yokohama-Grace-Hotel.h8282242.Hotel-Information) > - [Toyoko Inn Musashi Nakahara Station](https://www.expedia.ca/Yokohama-Hotels-Toyoko-Inn-Musashi-Nakahara-Ekimae.h17367067.Hotel-Information) > - [Kinnotake Sengokuhara - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Sengokuhara-Adult-Only.h11899828.Hotel-Information) ### Flights > - [Flights from Kelowna (YLW) to Carolina (SJU)](https://www.expedia.ca/lp/flights/ylw/sju/kelowna-to-san-juan) > - [Flights from Dorval (YUL) to Laoag (LAO)](https://www.expedia.ca/lp/flights/yul/lao/montreal-to-laoag) > - [Flights from Richmond (YVR) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yvr/ord/vancouver-to-chicago) > - [Flights from Kelowna (YLW) to Richmond (YVR)](https://www.expedia.ca/lp/flights/ylw/yvr/kelowna-to-vancouver) > - [Flights from Comox (YQQ) to Tremblay-en-France (CDG)](https://www.expedia.ca/lp/flights/yqq/cdg/comox-to-paris) ### Activities > - [Things to do in Harrisburg](https://www.expedia.ca/Things-To-Do-In-Harrisburg.d1429.Travel-Guide-Activities) ### General > - [Visit Gateshead](https://www.expedia.ca/Gateshead.dx4642)