Title: Marroad Hakone - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Marroad Hakone Hotel with free parking, 6-minute walk to Hakone Gora Park ![Front of property - evening/night](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/f7d0c3dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/5f97b49f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/8937d460.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/f51fc13c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, French cuisine](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/1290eb58.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled close to Hakone Gora Park, Marroad Hakone offers a serene escape with an indoor mineral hot spring and sauna. Savor French cuisine at the on-site restaurant, Voyageur, or unwind at the bar and terrace while enjoying free in-room WiFi. 8.0 Very good ## Popular amenities - Bar - Breakfast available - 24/7 front desk - Housekeeping - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/912b88e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.) ### Highlights Soundproofed Refrigerator LED TV Blackout drapes/curtains Hair dryer Designer toiletries Digital channels In-room safe - 301 sq ft - Sleeps 2 - 2 Large Twin Beds ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/912b88e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.) ### Highlights Soundproofed Free rollaway/extra beds Refrigerator LED TV Blackout drapes/curtains Hair dryer Designer toiletries Digital channels - Sleeps 3 - 2 Large Twin Beds ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/c2df4063.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m ### Highlights Soundproofed Refrigerator LED TV Blackout drapes/curtains Hair dryer Designer toiletries Digital channels In-room safe - Sleeps 5 - 2 Large Twin Beds and 3 Twin Futons ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/1e7c5b09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM) 10.0 Exceptional 1 review ### Highlights Soundproofed Refrigerator LED TV Blackout drapes/curtains Hair dryer Designer toiletries Digital channels In-room safe - 301 sq ft - Sleeps 2 - 2 Large Twin Beds ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/1e7c5b09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM 8.0 Very good 1 review ### Highlights Soundproofed Free rollaway/extra beds Refrigerator LED TV Blackout drapes/curtains Hair dryer Designer toiletries Digital channels - 301 sq ft - Sleeps 3 - 2 Large Twin Beds ![3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/aa70ea84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM) 8.0 Very good 1 review ### Highlights Soundproofed Refrigerator LED TV Blackout drapes/curtains Hair dryer Designer toiletries Digital channels In-room safe - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ![2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/1a52a498.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.) ### Highlights Soundproofed Refrigerator LED TV Blackout drapes/curtains Hair dryer Designer toiletries Digital channels In-room safe - 301 sq ft - Sleeps 2 - 2 Large Twin Beds ![In-room safe, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/f51fc13c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM) ### Highlights Soundproofed Refrigerator LED TV Blackout drapes/curtains Hair dryer Designer toiletries Digital channels In-room safe - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ![3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/f2b92b6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.) ### Highlights Soundproofed Refrigerator LED TV Blackout drapes/curtains Hair dryer Designer toiletries Digital channels In-room safe - 753 sq ft - Sleeps 4 - 4 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Marroad-Hakone.h9480315.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Marroad-Hakone.h9480315.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.25203%2C139.04095&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gcyrOarE7y3RUJdZ9FhhQnt3N7U=) 1320, Goura, Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408 #### What's nearby - Hakone Gora Park - 9 min walk - 0.8 km - Hakone Open Air Museum - 18 min walk - 1.6 km - Hakone Kowakien Yunessun - 2 min drive - 1.4 km - Ōwakudani - 4 min drive - 2.0 km - Hakone Ropeway - 6 min drive - 4.3 km #### Getting around - Kowakidani Station - 3 min drive - Hakone Gora Station - 10 min walk - Haneda Airport (HND) - 104 min drive #### Restaurants - ‪リバーサイド・キッチン＆バー - ‬18 min walk - ‪箱根餃子センター - ‬16 min walk - ‪Coffee Camp - ‬10 min walk - ‪Gora Brewery And Grill - ‬11 min walk - ‪金沢まいもん寿司箱根強羅店 - ‬3 min drive ## About this property ### Marroad Hakone Hotel near Hakone Gora Park Located close to Hakone Open Air Museum and Hakone Kowakien Yunessun, Marroad Hakone provides an indoor mineral hot spring (onsen), a terrace, and a bar. For some rest and relaxation, visit the sauna. The on-site French cuisine restaurant, Voyageur, offers breakfast and dinner. Guests can connect to free in-room WiFi. Other perks include: - Free self parking - Continental breakfast (surcharge), free train station pick-up, and hot springs on site - A water dispenser, a 24-hour front desk, and smoke-free premises Room features All guestrooms at Marroad Hakone have amenities such as free WiFi, safes, and sound-insulated walls. Other amenities include: - Designer toiletries, showers, and hair dryers - LED TVs with digital channels - Wardrobes/closets, refrigerators, and daily housekeeping ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/36000000/35610000/35602200/35602111/d2e5d71a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yutowa Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 682 reviews CA $139 CA $154 total Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=35602111&PinnedHotelID=35602111&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/d0c139dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YuYu Hakone - Private Open Air Onsen Usage Guaranteed Motohakone - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.6 Excellent 135 reviews CA $139 CA $153 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/33996fa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews CA $217 CA $265 total Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/35000000/34780000/34779400/34779325/1b83d55b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Re Cove Hakone Sengokuhara - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 314 reviews CA $187 CA $208 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=34779325&PinnedHotelID=34779325&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/4000000/3900000/3892500/3892448/w3000h2249x0y1-20b94124.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Sengokuhara Prince Hotel Sengokuhara - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 399 reviews CA $275 CA $336 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3892448&PinnedHotelID=3892448&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/d1496251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 890 reviews CA $397 CA $504 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/15000000/14860000/14856300/14856236/09fe4de4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Miyamafurin Ninohira - Parking included - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 232 reviews CA $137 CA $169 total Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=14856236&PinnedHotelID=14856236&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/9d1ab4cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,000 reviews CA $231 CA $302 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/23000000/22940000/22938800/22938720/296398e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shirayu no Yado Yamadaya Gora - Spa - Parking included - Free WiFi - Air conditioning 8.2 Very good 141 reviews CA $212 CA $237 total Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=22938720&PinnedHotelID=22938720&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/17000000/16080000/16074100/16074097/a919de7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Retreat Före Sengokuhara - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 395 reviews CA $355 CA $432 total Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=16074097&PinnedHotelID=16074097&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up and drop-off shuttle from 9:00 AM to 6:00 PM - Free self parking on site - Limited onsite parking ### Food and drink - Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children - A bar/lounge - A restaurant ### Restaurants on site - Tea Lounge - Voyageur ### Things to do - Hot springs - Sauna ### Family friendly - In-room refrigerator - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Thin carpet in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - Refrigerator ### More - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately JPY 2970 for adults and JPY 1650 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transportation to and from this property Guests with tattoos are not able to use the onsite public bathing facilities ### Property is also known as Marroad Hakone Hotel Marroad Hakone Marroad Hotel Marroad Hakone Hotel Marroad Hakone Hakone Marroad Hakone Hotel Hakone ## Frequently asked questions ### Is Marroad Hakone pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Marroad Hakone? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Marroad Hakone on Dec 2, 2025 start from CA $280.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hakone-Hotels-Marroad-Hakone.h9480315.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Marroad Hakone? > Self parking is free at this property. ### What time is check-in at Marroad Hakone? > Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at Marroad Hakone? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Marroad Hakone located? > Located in Gora, this hotel is within 1 mi (2 km) of Hakone Museum of Art, Hakone Gora Park, and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.5 mi (2.4 km) away. Hakone Gora Station is 10 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Marroad Hakone Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.4 Location ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 92 8 - Good 143 6 - Okay 49 4 - Poor 13 2 - Terrible 6 ### 10/10 Excellent #### CHI WAI Feb 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is recently decorated and room is very clean and tidy ##### CHI WAI Stayed 1 night in Feb 2025 ### 8/10 Good #### Chanphen Mar 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nice stay, I especially like the onsen. The staff were nice and helpful. Breakfast and dinner were ok and a little overpriced, there was also no variety to choose from. ##### Chanphen Stayed 3 nights in Mar 2024 ### 8/10 Good #### Edison Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful. ##### Edison Stayed 3 nights in Sep 2025 ### 8/10 Good #### Verified traveller Oct 1, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Nice staff but very very old hotel. Wouldn't go again! ##### Verified traveller Stayed 2 nights in Sep 2023 ### 8/10 Good #### Ana Beatriz Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Too expensive for the actual onsen installations. ##### Ana Beatriz Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Irina Oct 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay! ##### Irina Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Andrea Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival. ![](https://a.travel-assets.com/ugc/hotel-reviews/5e863dd5-b2a6-429c-acd4-c89664a9235a-1762074426223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrea Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Scott J Sep 26, 2025 Liked: Cleanliness, property conditions & facilities Close things we wanted to see and property has a nice onsen. ##### Scott J Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### HEAVEN Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place. ##### HEAVEN Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Alexis May 25, 2025 Liked: Amenities, property conditions & facilities The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone. ##### Alexis Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sheri May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view, how quiet, and clean it was ##### Sheri Stayed 1 night in May 2025 ### 6/10 Okay #### Gig May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The 2 beds were too close to get in and out of the one closest to the wall. The price of the food was almost the same price as the room, I guess to make up for the free booze, but we don’t drink alcohol so it was not really worth the price, the only thing we found to be worth it was the onsens but were divided by gender so as a married couple we were disappointed that we couldn’t use it together!!! ##### Gig Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jessie May 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best experience ever ##### Jessie Stayed 1 night in May 2025 ### 8/10 Good #### xenia Apr 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar agradavel e com banhos termais relaxantes Boa estadia. Hotel antigo, mas agradavel. Tem banhos termais. Sauna e cadeira de massagem. Vista montanhas. Cafe da manhã bem caro. ##### xenia Stayed 1 night in Mar 2025 ### 8/10 Good #### Hon Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very good ##### Hon Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### jon Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us. ##### jon Stayed 2 nights in Mar 2025 ### 8/10 Good #### Liliana Mar 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities The area where the hotel is has a beautiful view of the valley. The rooms are very comfortable and have great amenities. We had to walk the steep climb because the driver left at 6:00pm. We arrived by 6:40pm, they wouldn't give us a reservation for dinner because reservations needed to be done by 6:30pm. The host didn't try to find a solution so we ended up not having dinner ##### Liliana Stayed 1 night in Mar 2025 ### 10/10 Excellent #### isohisa Mar 16, 2025 Liked: Staff & service, property conditions & facilities 駅まで車の送迎も無料でありとてもサービスが良かったです！部屋も綺麗で景色は雪で生憎でしたが朝大文字も見えて最高でした。食事はサービスに入れてませんでしたが今度食べに行きたいと思いました。 ##### isohisa Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jesse Feb 19, 2025 Liked: Property conditions & facilities Very pleased. Breakfast was an extraordinary value ##### Jesse Stayed 1 night in Feb 2025 ### 8/10 Good #### BOON POO Oct 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice onsen getaway Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good. ##### BOON POO Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Noriko Oct 21, 2024 Liked: Cleanliness Disliked: Staff & service #### 普通、特別良い温泉ホテルではないかなぁ 普通に泊まれます。 御殿場アウトレットに寄った後、帰るのが日曜日だったので、東名高速道路が混んで、帰るのに自宅まで帰るのに、疲れて急遽泊まった。 まぁ普通です。 温泉♨️も普通です。アメニティは何もなく、朝食も普通。コーヒー薄くて美味しくない。 MLB見るのに延長したら、1万超えた ![](https://a.travel-assets.com/ugc/hotel-reviews/794330F23C6B4E3660AE2CA7972CB461DAEDD4521729480853613.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Noriko Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ようすけ Sep 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ホテルの外観は少し年季が入っている感じがするが、部屋はリノベーションされているのかとても綺麗だった。 朝食や夕食はとてもおいしかった。 ##### ようすけ Stayed 1 night in Sep 2024 ### 8/10 Good #### Mihoko Aug 15, 2024 Liked: Cleanliness, staff & service スタッフさんは親切で対応が良かったです。 車がないと不便だと感じました。 ##### Mihoko Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### コウジ Aug 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 大変満足しました。ありがとう ##### コウジ Stayed 1 night in Aug 2024 ### 8/10 Good #### のりこ Jul 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities 部屋がリフォームされていて、とても綺麗でした。 ##### のりこ Stayed 1 night in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [The Yokohama Bay Hotel Tokyu](https://www.expedia.ca/Yokohama-Hotels-The-Yokohama-Bay-Hotel-Tokyu.h63421.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.ca/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Hotel Metropolitan Kawasaki](https://www.expedia.ca/Yokohama-Hotels-Hotel-Metropolitan-Kawasaki.h42234317.Hotel-Information) > > [Tsukino Yado Sara](https://www.expedia.ca/Hakone-Hotels-Tsukino-Yado-Sara.h35145849.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Hotel Okada](https://www.expedia.ca/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [The Westin Yokohama](https://www.expedia.ca/Yokohama-Hotels-The-Westin-Yokohama.h76584180.Hotel-Information) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.ca/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) ### Flights > [flights from london intl airport](https://www.expedia.ca/lp/airports/yxu/flights-from-london-intl-airport)