COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

ITOEN HOTEL HAKONE YUMOTO

Photo gallery

Featured Image
In-room safe, desk, bed sheets
In-room safe, desk, bed sheets
In-room safe, desk, bed sheets
In-room safe, desk, bed sheets

Overview of ITOEN HOTEL HAKONE YUMOTO

ITOEN HOTEL HAKONE YUMOTO

3 out of 5

4.1/5 Very good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationSounji Temple11 min walk
  • Popular LocationHiryu Falls13 min drive
  • Popular LocationHakone Open Air Museum21 min drive

Choose dates to view prices

About this area

Hakone

ITOEN HOTEL HAKONE YUMOTO is located in Hakone. Odawara Castle and Hakone Shrine are notable landmarks, and some of the area's popular attractions include Hakone Kowakien Yunessun and Museum of the Little Prince. Mishima Sky Walk and Kanagawa Prefectural Museum of Natural History are also worth visiting.
Popular Location

What's nearby

  • Sounji Temple - 11 min walk
  • Odawara Fishing Port - 9 min drive
  • Hiryu Falls - 13 min drive
  • Hakone Open Air Museum - 21 min drive
  • Hakone Kowakien Yunessun - 21 min drive

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 15 min walk

Restaurants

  • Tenseien — 4 min walk
  • Hatsuhana Soba Honten — 10 min walk
  • Yamasoba — 13 min walk
  • Sagamiya — 16 min walk
  • Sagamiya — 16 min walk

About this property

ITOEN HOTEL HAKONE YUMOTO

3-star ryokan with free area shuttle and restaurant
Along with a restaurant, this smoke-free ryokan has a computer station and gift shops/newsstands. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. All 48 rooms offer TVs, hair dryers, and safes. Other amenities available to guests include desks, free toiletries, and toothbrushes and toothpaste.
ITOEN HOTEL HAKONE YUMOTO offers 48 air-conditioned accommodations with slippers and hair dryers. Business-friendly amenities include desks and safes. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free area shuttle

Food and drink

  • 1 restaurant

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • Free area shuttle
  • Mini-fridge

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • Japanese

Business services

  • Computer station

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV

Food and drink

  • Mini-fridge

More

  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

ITOEN HOTEL YUMOTO
ITOEN HAKONE YUMOTO
ITOEN YUMOTO
Itoen Hakone Yumoto Hakone
ITOEN HOTEL HAKONE YUMOTO Ryokan
ITOEN HOTEL HAKONE YUMOTO Hakone
ITOEN HOTEL HAKONE YUMOTO Ryokan Hakone

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 3 out of 9 reviews
5 - Excellent 33%
Rating 4 - Good. 4 out of 9 reviews
4 - Good 44%
Rating 3 - Okay. 2 out of 9 reviews
3 - Okay 22%
Rating 2 - Poor. 0 out of 9 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 9 reviews
1 - Terrible 0%

3.8/5

Cleanliness

3.8/5

Staff & service

3.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, room comfort
A modest hotel on the top of the hill near Hakone
The hotel was comfortable, the staff helpful, the food plentiful and tasty (dinner and breakfast buffets are included). It was lovely eating dinner in my robe like the rest of the visitors. The two downfalls are that wifi is only in the main lobby (albeit free), and the hotel I'd very much dated, as though I was staying st by grandmother's place. I still had a lovely stay, and the price was very affordable, so all in all it was worth it.
Stayed 1 night in Mar 2018

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン時にオンライン決算の確認ができずなかなか部屋に入れずだいぶ待たされました。
Stayed 1 night in Nov 2020

4/5 Good

Liked: Room comfort
箱根旅行
建物が古いので清潔感などは感じられませんでしたが、スタッフの方の対応が良かったです。お食事もビュッフェスタイルでしたが暖かいお料理が食べれて、飲み放題なのが良かったです。
Stayed 1 night in Oct 2020

4/5 Good

Disliked: Room comfort
高齢者対策に取り組んで欲しい。
夕食は2部制で受け付けの際に時間を決める方式だった。前もって分かっていればそれに合わせて行動できたと思う。エレベーターが1台の為、食事の際には込み合って時間がかかった。 食事内容は、どちらもバイキングで楽しめた。前もってメニュー一覧などがあれば良かったかな。 駐車場から受付まで階段しかなく、足の悪い親と一緒だったため、不便に感じた。部屋はありきたりの部屋だった。簡易ベッドの設備があると、高齢者でも利用しやすいと感じた。 お風呂は2か所あり、それぞれに楽しめたが、設備の古さは浴室がいちばん感じた。朝の風呂はもう少し早目が良かったです。 全体的にはゆったりと過ごせるホテルです。
Stayed 1 night in Jul 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適簡潔食物非常豐盛
交通容易到逹,房間整潔寛大,食物豐盛美味,温泉正中,到車站買手信十分方便,周圍有好多好去處,有山有靚瀑布
Stayed 1 night in May 2018