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In-room safe, desk, linens
In-room safe, desk, linens
In-room safe, desk, linens
In-room safe, desk, linens

Guest reviews

4.0 out of 5 Very good
7 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment


Explore the area

Popular LocationHiryu Falls13 min drive
Popular LocationHakone Open Air Museum28 min drive
Popular LocationHakone Kowakien Yunessun29 min drive

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  • Single Room, Shared Bathroom , No view

    Room amenities

    • Sleeps 1
    More detailsSingle Room, Shared Bathroom , No view
  • Japanese Room

    Room amenities

    • Mountain view
    • Sleeps 5
    More detailsJapanese Room
  • Japanese Large Room

    Room amenities

    • Mountain view
    • Sleeps 10
    More detailsJapanese Large Room

About this area


ITOEN HOTEL HAKONE YUMOTO is located in Hakone. Odawara Castle and Hakone Shrine are notable landmarks, and some of the area's popular attractions include Hakone Kowakien Yunessun and Museum of the Little Prince. Mishima Sky Walk and Kanagawa Prefectural Museum of Natural History are also worth visiting.
Visit our Hakone travel guide
View in a map
Popular Location

What's nearby

  • Hiryu Falls - 13 min drive
  • Odawara Castle - 25 min drive
  • Hakone Open Air Museum - 28 min drive
  • Hakone Kowakien Yunessun - 29 min drive
  • Hakone Gora Park - 30 min drive

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 15 min walk


  • Tenseien - 4 min walk
  • Hatsuhana Soba Honten - 10 min walk
  • Yamasoba - 13 min walk
  • Sagamiya - 16 min walk
  • Sagamiya - 16 min walk

About this property


3-star ryokan with free area shuttle and restaurant
This smoke-free ryokan features a restaurant, a computer station and an arcade/games room. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include gift shops/newsstands. All 48 rooms offer TVs, hairdryers and safes. Other amenities available to guests include desks, free toiletries and toothbrushes and toothpaste.
ITOEN HOTEL HAKONE YUMOTO offers 48 forms of air-conditioned accommodation with complimentary slippers and a hairdryer. Business-friendly amenities include desks and safes. Bathrooms include toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self parking
  • Free local area shuttle

Food and drink

  • 1 restaurant

Things to do

  • Arcade/games room
  • Hot springs
  • Karaoke

Family friendly

  • Arcade/games room
  • Free area shuttle
  • Mini-fridge


  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • Japanese

Business services

  • Computer station


  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site


  • Smoke-free property

Room amenities


  • Air conditioning
  • Heating
  • Linens


  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste


  • TV

Food and drink

  • Mini fridge


  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers



Check-in between 3 PM and 6 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Itoen Hakone Yumoto Hakone

Frequently asked questions

Can I cancel my reservation for free at ITOEN HOTEL HAKONE YUMOTO and receive a full refund?
Yes, ITOEN HOTEL HAKONE YUMOTO offers free cancellation on select room rates, because flexibility matters! Please refer to ITOEN HOTEL HAKONE YUMOTO cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at ITOEN HOTEL HAKONE YUMOTO?
As of Oct 26, 2020, prices found for a 1-night stay for 2 adults at ITOEN HOTEL HAKONE YUMOTO on Oct 27, 2020 start from CA $224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
How much is parking at ITOEN HOTEL HAKONE YUMOTO?
Self-parking is free at this property.
What time is check-in at ITOEN HOTEL HAKONE YUMOTO?
Check-in is from 3 PM to 6 PM. Late check-in is available during limited hours.
What time is check-out at ITOEN HOTEL HAKONE YUMOTO?
Checkout is at noon.
Situated in Hakone, this ryokan is 0.2 mi (0.3 km) from Tamadare Falls and within 3 miles (5 km) of Kanagawa Prefectural Museum of Natural History and Suzuhiro Kamaboko Museum. Hakone Open Air Museum and Hakone Kowakien Yunessun are also within 6 miles (10 km). Hakone Yumoto Station is 15 minutes by foot.
Very good
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
A modest hotel on the top of the hill near Hakone
The hotel was comfortable, the staff helpful, the food plentiful and tasty (dinner and breakfast buffets are included). It was lovely eating dinner in my robe like the rest of the visitors. The two downfalls are that wifi is only in the main lobby (albeit free), and the hotel I'd very much dated, as though I was staying st by grandmother's place. I still had a lovely stay, and the price was very affordable, so all in all it was worth it.
Stayed 1 night in Mar 2018

4/5 Good

Sad face IconDisliked: Room comfort
夕食は2部制で受け付けの際に時間を決める方式だった。前もって分かっていればそれに合わせて行動できたと思う。エレベーターが1台の為、食事の際には込み合って時間がかかった。 食事内容は、どちらもバイキングで楽しめた。前もってメニュー一覧などがあれば良かったかな。 駐車場から受付まで階段しかなく、足の悪い親と一緒だったため、不便に感じた。部屋はありきたりの部屋だった。簡易ベッドの設備があると、高齢者でも利用しやすいと感じた。 お風呂は2か所あり、それぞれに楽しめたが、設備の古さは浴室がいちばん感じた。朝の風呂はもう少し早目が良かったです。 全体的にはゆったりと過ごせるホテルです。
Stayed 1 night in Jul 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소는 좋았어요. 가족들이랑 함께 이용하면 좋고 노천온천도 좋았어요. 온천 몇번씩 이용할수 있어서 매우 좋았네요.식사도 뷔페식이어서 이것저것 먹는 즐거움. 술도 먹을수 있고 굳굳!

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