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Hotel Musashiya

Photo gallery for Hotel Musashiya

Featured Image
Outdoor Spa Tub
Outdoor Spa Tub
Indoor Pool
In-room safe, desk, iron/ironing board

Overview of Hotel Musashiya

Hotel Musashiya

3.5 out of 5

4.0/5 Very good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Motohakone 20, Japan, Hakone, Kanagawa, 250-0522

Explore the area

  • Popular LocationTamamura Toyoo Life Art Museum2 min walk
  • Popular LocationLake Ashi2 min walk
  • Popular LocationHakone Shrine10 min walk

Choose dates to view prices

About this area

Hakone

Located in Hakone, Hotel Musashiya is on a lake. Hakone Shrine and Odawara Castle are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Hakone Gora Park. Traveling with kids? Don't miss Hakone Kowakien Yunessun and Mishima Sky Walk.
Visit our Hakone travel guideOpens in a new window
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Map

What's nearby

  • Tamamura Toyoo Life Art Museum - 2 min walk
  • Lake Ashi - 2 min walk
  • Hakone Shrine - 10 min walk
  • Hakone Ekiden Museum - 2 min drive
  • Hakone-en Aquarium - 5 min drive

Getting around

  • Hakone Gora Station - 8 min drive
  • Kowakidani Station - 8 min drive

Restaurants

  • La Terrazza — 2 min walk
  • Bakery & Table — 3 min walk
  • Shinsho Soba — 4 min walk
  • Hakone Suishoen — 6 min drive
  • Hakone Kappei — 7 min drive

About this property

Hotel Musashiya

3.5-star family-friendly ryokan, walk to Lake Ashi
Along with a coffee shop/café, this ryokan has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, free newspapers, and a lobby fireplace are onsite. All 35 rooms boast deep soaking tubs and offer refrigerators and LCD TVs. Guests will also find room service, hair dryers, and safes.
Hotel Musashiya offers 35 air-conditioned accommodations with safes and slippers. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, hair dryers, and children's slippers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9 AM: JPY 2000 per person
  • 1 coffee shop/café
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Hot springs
  • Karaoke
  • Table tennis

Family friendly

  • Children's dinnerware
  • Highchair
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Meeting room

Outdoors

  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Designated smoking areas
  • Fireplace in lobby
  • Genkan (entryway)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • In-room dining only
  • Kaiseki meal
  • Refrigerator
  • Tea service at check-in/check-out

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Fusuma (room partition)
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Turndown service
  • Window screens

Similar properties

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Hakone
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Parking included
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Guest rating 4+
Guest rating 4+
Family-friendly
Family-friendly
3 star
3 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 2 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 2000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Beds and futons are provided based on the number of adults in the reservation.

We should mention

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Hotel Musashiya Hakone
Musashiya Hakone
Musashiya
Hotel Musashiya Ryokan
Hotel Musashiya Hakone
Hotel Musashiya Ryokan Hakone

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 38 out of 111 reviews
5 - Excellent 34%
Rating 4 - Good. 46 out of 111 reviews
4 - Good 41%
Rating 3 - Okay. 18 out of 111 reviews
3 - Okay 16%
Rating 2 - Poor. 7 out of 111 reviews
2 - Poor 6%
Rating 1 - Terrible. 2 out of 111 reviews
1 - Terrible 2%

3.8/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location and their service was good, however facility was bit old and was not clean.
Stayed 2 nights in Mar 2021

4/5 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facing to Ashinoko-lake and access to those sightseeing places is great.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasent experience
Traditional Japanese room. Futon mats on the ground are a bit hard to get used to but closet had additional bedding to soften the ground. Traditional Japanese breakfast was delicious. Staff was very accomodating.
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very nice and courteous.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
I wish there was WiFi in the room. Other then that, it was a great place to stay !
Stayed 1 night in Apr 2020