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Featured image
Outdoor spa bath
Outdoor spa bath
Indoor pool
In-room safe, desk, iron/ironing board

Guest reviews

3.9 out of 5 Good
97 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Breakfast Available
Room service
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationLake Ashi2 min walk
Popular LocationHakone Shrine10 min walk
Popular LocationHakone-en Aquarium5 min drive

Choose dates to view prices

Japanese-Style Room with Mountain View (20sqm)

5/5 guest room rating
  • 215 sq ft
  • Mountain view
  • Sleeps 4

Japanese-Style Room with Lake View (20sqm)

4.6/5 guest room rating
  • 215 sq ft
  • Lake view
  • Sleeps 4

Basic Single Room, Mountain View

No guest room rating
  • 205 sq ft
  • Mountain view
  • Sleeps 1

About this area

Hakone

Located in Hakone, Hotel Musashiya is on a lake. Hakone Shrine and Odawara Castle are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Hakone Gora Park. Travelling with kids? Don't miss Hakone Kowakien Yunessun and Mishima Sky Walk.
Visit our Hakone travel guide
View in a map
Popular Location

What's nearby

  • Lake Ashi - 2 min walk
  • Hakone Shrine - 10 min walk
  • Hiryu Falls - 4 min drive
  • Hakone-en Aquarium - 5 min drive
  • Hakuryu Shrine - 12 min drive

Getting around

  • Hakone Gora Station - 8 min drive
  • Kowakidani Station - 8 min drive

Restaurants

  • Bakery & Table - 3 min walk
  • Shinsho Soba - 4 min walk
  • Hakone Suishoen - 6 min drive
  • Hakone Kappei - 7 min drive
  • Woody - 7 min drive

About this property

Hotel Musashiya

3.5-star, family-friendly ryokan, walk to Lake Ashi
Along with a coffee shop/café, this ryokan has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, free newspapers and a fireplace at reception are on-site. All 35 rooms boast deep soaking bathtubs, and offer fridges and LCD TVs. Guests will also find room service (during limited hours), hairdryers and safes.
Hotel Musashiya offers 35 forms of air-conditioned accommodation with a safe and complimentary slippers. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries, hairdryers and children's slippers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9 AM: JPY 2000 per person
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Hot springs
  • Karaoke
  • Table tennis

Family friendly

  • Children's dinnerware
  • High chair
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 1 meeting room

Outdoors

  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Designated smoking areas
  • Fireplace in reception
  • Genkan (entrance)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • In-room dining only
  • Kaiseki meal
  • Fridge
  • Tea service at check-in/check-out

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Fusuma (room partition)
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Turndown service
  • Window screens

Policies

Check-in

Check-in between 2 PM and 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 2000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Beds and futons are provided based on the number of adults in the reservation.

We should mention

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Hotel Musashiya Hakone
Musashiya Hakone
Musashiya
Hotel Musashiya Ryokan
Hotel Musashiya Hakone
Hotel Musashiya Ryokan Hakone

Frequently asked questions

Can I cancel my reservation for free at Hotel Musashiya and receive a full refund?
Yes, Hotel Musashiya offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Musashiya cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Musashiya pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Musashiya?
Self-parking is free at this property.
What time is check-in at Hotel Musashiya?
Check-in is from 2 PM to 8 PM.
What time is check-out at Hotel Musashiya?
Checkout is at 10 AM.
Where is Hotel Musashiya located?
This family-friendly Hakone ryokan is located on a lake, within a 15-minute walk of Lake Ashi and Hakone Shrine. Onshi Hakone Koen Park and Narukawa Art Museum are also within 15 minutes.
3.9
Good
5 - Excellent
30
4 - Good
43
3 - Okay
15
2 - Poor
7
1 - Terrible
2

3.8/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Facing to Ashinoko-lake and access to those sightseeing places is great.
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very nice and courteous.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities
I wish there was WiFi in the room. Other then that, it was a great place to stay !
Stayed 1 night in Apr 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a great location with great view of the lake and the the temple gate. However, condition is terrible. We checked in on a warm afternoon and the AC barely functioned. Staffs had to brought in a fan which barely helped. They told us to leave the room door open as the air in the hallway was cooler. That is not a good idea for a a hotel. Other parts of the room were also old, broken, torn, etc. The condition of the room
Stayed 1 night in Oct 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, room comfort
Need more lights in room. Bright onea
Stayed 1 night in Oct 2019