Title: Hakone Suishoen - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Suishoen Hotel with a full-service spa, 7-minute walk to Hakone Kowakien Yunessun ![Public bath](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/3c606517.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Suite Maisonette Twin | Terrace/patio](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/d814a9b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/b687b9e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Precious Suite Twin | Deep soaking bathtub](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/66363e46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Precious Suite Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/08186d12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hakone Open Air Museum and Hakone Gora Park, Hakone Suishoen offers a peaceful retreat with an indoor mineral hot spring, tranquil garden, and aromatherapy treatments. Enjoy free full breakfast, high-speed WiFi, and attentive 24-hour front desk service. 9.8 Exceptional ## Popular amenities - - Bar - Room service - Spa - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Stylish Suite Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/bd00547b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Stylish Suite Twin ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Hair dryer Separate bathtub and shower - Sleeps 4 - 2 Large Twin Beds ![Comfort Suite Maisonette Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/80665285.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite Maisonette Twin 9.6 Exceptional 4 reviews ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Hair dryer Separate bathtub and shower - Sleeps 4 - 2 Large Twin Beds ![Comfort Twin ](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/2921832b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin 10.0 Exceptional 2 reviews ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Hair dryer Separate bathtub and shower - Sleeps 4 - 2 Large Twin Beds ![Precious Suite Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/08186d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Precious Suite Twin 10.0 Exceptional 3 reviews ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Hair dryer Separate bathtub and shower - Sleeps 4 - 2 Large Twin Beds ![Precious Suite King Double](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/a4aa381b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Precious Suite King Double ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Hair dryer Separate bathtub and shower - Sleeps 4 - 1 King Bed ![Luxury Suite Maisonette Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/2f117d22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Maisonette Twin 10.0 Exceptional 3 reviews ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Hair dryer Separate bathtub and shower - Sleeps 4 - 2 Large Twin Beds ![Luxury Suite Maisonette King Double](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/4da9706d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Maisonette King Double 10.0 Exceptional 1 review ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Hair dryer Separate bathtub and shower - Sleeps 4 - 1 Double Bed ![Luxury Suite Twin | Living area](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/0b81e41f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Twin ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Hair dryer Separate bathtub and shower - Sleeps 4 - 2 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Suishoen.h22553810.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Suishoen.h22553810.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23999%2C139.04791&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7jhYftKXBfusFk8CT5bkICD2Y74=) 519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406 #### What's nearby - Hakone Kowakien Yunessun - 3 min walk - 0.3 km - Hakone Open Air Museum - 11 min walk - 0.9 km - Hakone Gora Park - 14 min walk - 1.2 km - Hakone Shrine - 14 min drive - 5.7 km - Lake Ashi - 15 min drive - 6.0 km #### Getting around - Kowakidani Station - 12 min walk - Hakone Gora Station - 18 min walk - Haneda Airport (HND) - 101 min drive #### Restaurants - ‪箱根餃子センター - ‬12 min walk - ‪The Hakone Open-Air Museum Café - ‬17 min walk - ‪Gora Brewery And Grill - ‬19 min walk - ‪ベラフォレスタ - ‬11 min walk - ‪CAFE Ryusenkei - ‬9 min walk ## About this property ### Hakone Suishoen Hotel near Hakone Kowakien Yunessun Close to Hakone Open Air Museum and Hakone Gora Park, Hakone Suishoen provides free full breakfast, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a body treatment, or a facial. In addition to a garden and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Free train station drop-off, hot springs on site, and luggage storage - Massage treatment rooms, a porter/bellhop, and concierge services - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hakone Suishoen have perks such as private hot tubs and air conditioning, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with deep soaking tubs and free toiletries - Refrigerators, electric kettles, and heating ## Similar properties ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,673 reviews CA $601 CA $730 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom) | Room amenity](https://images.trvl-media.com/lodging/11000000/10150000/10148000/10147953/63fd12da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Mikawaya Ryokan Kowakudani - Parking included - Free WiFi - Restaurant - 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Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 140 reviews CA $333 CA $371 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=13231124&PinnedHotelID=13231124&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580221/b76601e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Hakone Resort and Spa Gora - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 983 reviews CA $393 CA $500 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1580221&PinnedHotelID=1580221&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/d1496251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 884 reviews CA $458 CA $582 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station drop-off shuttle - Free self parking on site ### Food and drink - Free full breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Full-service spa - Hot springs - Sauna ### Family friendly - In-room crib - In-room refrigerator - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Turndown service ### Outdoors - Garden - Terrace ### Full-service spa - Aromatherapy - Facials - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Sauna - Spa open daily - Spa treatment rooms - Yukata (Japanese robes) ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Minibar - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Heating - Safe ## Policies ### Check-in Check-in time starts at 3 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property. Japanese futons are provided based on the number of adults in the reservation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the onsite public bathing facilities ### Property is also known as Hotel Hakone-Suishoen Hakone Suishoen Hotel Hakone Suishoen Hakone Hakone Suishoen Hotel Hakone ## Frequently asked questions ### Is Hakone Suishoen pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hakone Suishoen? > Self parking is free at this property. ### What time is check-in at Hakone Suishoen? > Check-in begins at 3 PM. Late check-in is available during limited hours. ### What time is check-out at Hakone Suishoen? > Check-out is at 11 AM. ### Where is Hakone Suishoen located? > Located in Kowakudani, this spa hotel is within a 10-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Hakone Gora Park are also within 1 mi (2 km). Kowakidani Station is 12 minutes by foot and Hakone Gora Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hakone Suishoen Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 98 8 - Good 8 6 - Okay 2 4 - Poor 2 2 - Terrible 1 ### 10/10 Excellent #### janice Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender ##### janice Stayed 2 nights in Mar 2025 ### 8/10 Good #### Eng Wah Tony Jan 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food is good and staff friendly. In-room onsen is well maintained and clean ##### Eng Wah Tony Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Lorne Apr 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. ##### Lorne Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Sung Jul 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended. ##### Sung Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Cindy May 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Amazing ryokan stay in Hakone with private onsen. The rooms were spacious and comfortable. Breakfast and dinner were some of the best food we’ve had in Japan. Kimonos were provided to wear for meals. All the staff are super friendly and service was top notch. ##### Cindy Stayed 2 nights in May 2023 ### 10/10 Excellent #### MARI Mar 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### most wonderful and authentic inn in japan... it was the most memorable stay. best food served individually with someone catering to us all the time. very authentic beautifully prepared food. teppan yaki was also superb. we got lucky for some one cancelled... the only problem was 20 stairs to the bed room and the private hot spring. we are voth 70s and was overwhelming first....i think i forgot my clothe in the shower room...is there any way i can get it? it even snowed and though it was freezing cold, someones from hawaii enjoyed it as a bonus. hope to visit again and stay longer next time...TANK YOU, ALL... ##### MARI Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Cynthia Mar 19, 2023 Liked: Staff & service No gym ##### Cynthia Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### kiyohisa Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 立地、サービス、食事、温泉とどれも満足できる内容です。 施設は離れとなっており、階段が多く、足の不自由な方にはお勧めしません。 食事は同ランクのホテルの中でも良い方であり、日本酒の種類も豊富で十分に堪能できました。 温泉は弱アルカリ性単純温泉で、肌がスベスベで、これぞアルカリ性の温泉!という感じ最高です。 硫黄温泉が大好きな私でも小涌谷温泉気に入りました。(箱根で一番は芦之湯温泉) ##### kiyohisa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kiky Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back. ##### Kiky Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Brian Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So amazing This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/130ae6f4-c5b2-449d-bca1-bc093a78c771-1751513917314.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa388910-43c4-4a32-91d2-f11ff35b6c78-1751513926433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b3c3f682-a4a2-47ef-89fb-a4895820f811-1751513940713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df7dee3a-103d-4800-94b5-5d1e6d620696-1751513913195.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Hin Pang Jun 3, 2025 This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return. ##### Hin Pang Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Leeling Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, but it was a bit of a walk from the bus station if you’re going into Hakone. Be sure to call the hotel to have a shuttle pick you up from the nearest shuttle stop, which is down the hill from the property. Stuff that was super nice although they didn’t know too much about the tourist bus lines-recommend getting a hug Kone 1 to 3 day pass if you’re staying longer. Property is beautiful, great Japanese breakfast and dinners. They really take care of you – amenities are great in the room, especially with the private onsen. Prices were higher than most because we went during early cherry blossom season. it is like a seven minute walk slightly uphill towards the major bus stop for the tourist attractions. Overall, we had a great experience to stay there – either did not see many children and noise level was kept to a minimum. Definitely would love to stay here again for a romantic getaway. ##### Leeling Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Haddon Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible service/food and the grounds are stunning. ##### Haddon Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Adrian Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing ##### Adrian Stayed 1 night in Mar 2025 ### 8/10 Good #### Nakajima Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 建物やお部屋、食事が素晴らしかった。五つ星旅館を期待すると、サービスがもう一歩だと感じた。 全体的にスタッフが若く、それ自体は問題ではないが、声が小さく少しおどおどしている印象を受けた。外資系五つ星ホテルの自信に満ちあふれたおもてなしとどうしても比べてしまう。 それから、夕食時にそれなりの銘柄のワインをグラスで注文したが、既にワインが注がれたグラスを持ってきたのは気になった。飲んだことのある銘柄なので中身は間違いなかったと思うが、ボトルの確認も大切なのでは。 ##### Nakajima Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Kumi Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 夫婦で箱根に来る時はこちらと決めているくらいお気に入りです。最近は個々のサービスの質に幅があり少々残念な所はありますが、皆様上を目指して真面目に取り組んでいる姿勢が感じられ、応援する気持ちになります。お湯♨️の質も最高で大浴場にアイス、コーヒー牛乳、サイダー、小ビールなど大人でもちょっと嬉しくなってしまう気遣いがあり、部屋の冷蔵庫も無料です。また、女性に嬉しいのがドライヤー、クルクル、ヘアーアイロンまであり至れり尽くせりです。窓を開ければ水の音、風が木々を揺らす音、遠くで鳥の鳴き声が聞こえ、道路から少し入っただけですが生活音がない世界に驚きます。深呼吸すると身体の中が浄化されるようです。また、夕食は和会席で目で楽しませるだけでなく食材も素晴らしいです。お出汁も最高でした。主人は前菜にかすてら?って不思議がっていましたが、食べてみてびっくり、ワインに合うと申しておりました。私はココナッツが入っているのかと思っていたのですが、クワイだなんて流石和会席プロは違うなと夫婦で感心しながら食事を楽しみました。そしてデザートですが、多分今までで1番かもしれません。もちろんほうじ茶プリンも美味しかったのですが、モヒート氷練乳フルーツ?のバランスの良さ!素晴らしい👍食後の口の中を一瞬にして爽やかにしてしまう魔法の様でした。朝食の舞茸は一度焼いているのでしょうか?香りが強く、歯応えが良くて、食べる時の想像を超えて来るので2人で相槌打ちながら食事を終えました。 ご馳走様でした。またお伺い致します。 ##### Kumi Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Andrew Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip! ##### Andrew Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Y. Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great place to enjoy onsen and Japanese food. ##### Y. Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Lap Wai Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 很漂亮的地方 食物也很用心 ##### Lap Wai Stayed 1 night in Dec 2024 ### 10/10 Excellent #### jeffrey Nov 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was excellent ##### jeffrey Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Tinsay Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend! ##### Tinsay Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Kevin Nov 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Worth every single yen. ![](https://a.travel-assets.com/ugc/hotel-reviews/9B7F4147EC80B89A803A3650B8899D5C4E2951971730547629725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1BC208D7C3319ED663DF1B3BC8DB072F7A7D61371730547616080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8246B7CA554EE3915F349A20D7DABD4AAF30270E1730547634350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FF063A5C8B19B88E76BD5CD5357DA8AF4992367B1730547638283.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Valerie Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced ##### Valerie Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Michelle Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best stay ever Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!! ##### Michelle Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Can Biao Sep 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff, environment, services, food everything is excellent ##### Can Biao Stayed 1 night in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Tsukino Yado Sara](https://www.expedia.ca/Hakone-Hotels-Tsukino-Yado-Sara.h35145849.Hotel-Information) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [Hotel Okada](https://www.expedia.ca/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information)