Title: Hakone Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Hotel Lakefront hotel with 2 restaurants and a bar ![View from property](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/c0deb28e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/781b4146-9e42-40b3-b374-0a0381554b08-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![View from room](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/c71588c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/830de2ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/96b7e041.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakone Hotel, near Hakone Shrine, offers a peaceful retreat with two hot springs and an indoor mineral onsen. Relax in the garden between meals at either restaurant. Guests appreciate the helpful staff and free WiFi throughout. 8.8 Excellent ## Popular amenities - - Bar - Housekeeping - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2308619&PinnedHotelID=2308619&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/ebc71970.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ![Double Room with Lake View, Non Smoking](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/b582ccd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Lake View, Non Smoking 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Heating Free cribs/infant beds Refrigerator LED TV Separate bedroom Private bathroom - 427 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Suite with Balcony and Lake View, Non Smoking](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/f9762a35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Balcony and Lake View, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Air conditioning Heating Free cribs/infant beds Refrigerator LED TV Separate bedroom - 890 sq ft - Lake view - Sleeps 2 - 2 Double Beds ![Superior Twin Room with Lake View, Non Smoking (Upper floor)](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/732fee47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room with Lake View, Non Smoking (Upper floor) 10.0 Exceptional 2 reviews ### Highlights Individually furnished Air conditioning Heating Refrigerator LED TV Separate bedroom Private bathroom Hair dryer - 409 sq ft - Lake view - Sleeps 4 - 2 Twin Beds ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/970a2a9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Fourth Room with Lake View, Non Smoking ### Highlights Balcony Separate dining area Individually furnished Air conditioning Heating Refrigerator LED TV Separate bedroom - 1184 sq ft - Lake view - Sleeps 6 - 4 Twin Beds ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/w641h440x0y0-ccd1090d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Fourth Room - Sleeps 4 ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/w643h440x0y0-5dc9bff2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Lake View, Non Smoking with French Dinner at 6 Pm - Sleeps 2 ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/3a00dbff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Moderate Twin Room-Non-Smoking - Sleeps 3 ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/a2371c33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room (Upper floor) - Sleeps 2 ![Coffee and/or coffee maker](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/9be6fbc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room-Non-Smoking - Sleeps 6 ![Moderate Twin Room, Non Smoking](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/5fe79552.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Moderate Twin Room, Non Smoking 8.8 Excellent 5 reviews ### Highlights Individually furnished Air conditioning Heating Refrigerator LED TV Separate bedroom Private bathroom Hair dryer - 356 sq ft - Partial lake view - Sleeps 5 - 2 Large Twin Beds ![Superior Twin Room with Lake View, Non Smoking](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/28178726.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room with Lake View, Non Smoking 9.0 Wonderful 14 reviews ### Highlights Individually furnished Air conditioning Heating Refrigerator LED TV Separate bedroom Private bathroom Hair dryer - 391 sq ft - Lake view - Sleeps 5 - 2 Large Twin Beds ![Junior Suite with Balcony and Lake View, Non Smoking](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/7eaf28aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Balcony and Lake View, Non Smoking 8.0 Very good 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Heating Refrigerator LED TV Separate bedroom - 605 sq ft - 1 bedroom - Lake view - Sleeps 5 - 2 Large Twin Beds ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/8db130fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese style Room with Lake View, Non Smoking 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Heating Free cribs/infant beds Refrigerator LED TV Separate bedroom Free extra futon mattress - 961 sq ft - Lake view - Sleeps 6 - 2 Twin Futons ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/ebc71970.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite With Balcony - Sleeps 1 ![Dining](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/fcc6456d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room With Lake View-Non-Smoking - Sleeps 6 ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/5440485a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite With Lake View - Sleeps 2 ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/3a00dbff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Moderate Twin Room - Sleeps 2 ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/w643h440x0y0-5dc9bff2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room with Lake View - Sleeps 2 ![1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2310000/2308700/2308619/0f5a72f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Hotel.h2308619.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Hotel.h2308619.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.19046%2C139.02638&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-OPmQE7TYy6WbyT8LxZFZtSRr4o=) 65 Hakone Hakone-Machi, Kanagawa, Hakone, Kanagawa-ken, 250-0521 #### What's nearby - Hakone Ekiden Museum - 3 min walk - 0.3 km - Lake Ashi - 6 min walk - 0.6 km - Hakone Shrine - 6 min drive - 2.7 km - Hakone Kowakien Yunessun - 18 min drive - 7.4 km - Hakone Open Air Museum - 19 min drive - 7.8 km #### Getting around - Kowakidani Station - 9 min drive - Hakone Miyanoshita Station - 11 min drive - Haneda Airport (HND) - 96 min drive #### Restaurants - ‪箱根神社 お休処 (権現からめもち) - ‬5 min drive - ‪Bakery & Table 箱根 - ‬18 min walk - ‪カフェ湖紋 - ‬2 min walk - ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬3 min drive - ‪cafe KOMON 湖紋 - ‬2 min walk ## About this property ### Hakone Hotel Upscale hotel near Lake Ashi Near Hakone Shrine, Hakone Hotel provides an indoor mineral hot spring (onsen), a garden, and a bar. For some rest and relaxation, visit the 2 hot springs. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi. Other perks include: - Free self parking - Cooked-to-order breakfast (surcharge), hot springs on site, and a front-desk safe - A banquet hall, a vending machine, and 1 meeting room - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Other amenities include: - Bathrooms with separate tubs/showers and toilets with electronic bidets - Wardrobes/closets, refrigerators, and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1744100/1744081/1b1d4881.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Hakone Lake Ashinoko Motohakone - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 807 reviews CA $322 CA $410 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1744081&PinnedHotelID=1744081&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/9d1ab4cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,010 reviews CA $267 CA $348 total Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/33996fa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews CA $238 CA $291 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/d1496251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 881 reviews CA $417 CA $530 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580221/b76601e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Hakone Resort and Spa Gora - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 981 reviews CA $490 CA $622 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1580221&PinnedHotelID=1580221&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/48700/48627/128af695.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 705 reviews CA $379 CA $482 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=48627&PinnedHotelID=48627&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/4000000/3900000/3892500/3892448/w3000h2249x0y1-20b94124.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Sengokuhara Prince Hotel Sengokuhara - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 398 reviews CA $285 CA $347 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3892448&PinnedHotelID=3892448&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/5eb4ad36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori Motohakone - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,311 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Twin Room (4th Floor, Fuji Mountain View)](https://images.trvl-media.com/lodging/19000000/18760000/18760000/18759952/77d0a645.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de Yama, Hakone Lake Side Motohakone - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 307 reviews CA $254 CA $282 total Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=18759952&PinnedHotelID=18759952&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/d0c139dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YuYu Hakone - Private Open Air Onsen Usage Guaranteed Motohakone - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.6 Excellent 133 reviews CA $197 CA $216 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,500 to 3,500 for adults and JPY 900 to 2,100 for children - 2 restaurants - A bar/lounge ### Things to do - 2 hot springs ### Family friendly - In-room refrigerator ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Garden - On a lake ### Spa - 2 hot springs - Hot springs open from 2:00 PM - midnight - Hot springs water temperature - 106 ºF - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchairs on site ### More - 1 building - 4 floors - Banquet hall - Built in 1923 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - 65-inch LED TV ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning - Desk - Desk chair - Heating - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 6:30 AM - midnight Front desk staffed during limited hours Meals and bedding are not included in the Breakfast Included rate for children ages 0-5. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately JPY 3500 to 3500 for adults, and JPY 900 to 2100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Hot springs access available from 2:00 PM to midnight The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property Guests with tattoos are not able to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hakone Hotel Hotel Hakone Hakone Hotel Machi Hakone Hotel Hotel Hakone Hotel Hakone Hakone Hotel Hotel Hakone ## Frequently asked questions ### Is Hakone Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hakone Hotel? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hakone Hotel on Nov 30, 2025 start from CA $296.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hakone-Hotels-Hakone-Hotel.h2308619.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hakone Hotel? > Self parking is free at this property. ### What time is check-in at Hakone Hotel? > Check-in start time: 3 PM; Check-in end time: 11 PM. ### What time is check-out at Hakone Hotel? > Check-out is at 11 AM. ### Where is Hakone Hotel located? > Situated on a lake, this hotel is within a 10-minute walk of Hakone Karakuri Museum and Lake Ashi. Hakone Ekiden Museum and Hakone Checkpoint Museum are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hakone Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 344 8 - Good 243 6 - Okay 79 4 - Poor 18 2 - Terrible 6 ### 10/10 Excellent #### FERNANDA Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan. ##### FERNANDA Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Henry Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Scenic view ##### Henry Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Javier Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hakone Hotel It was amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/0147340a-bd0e-414f-a5b9-7b792ebac92b-1753329401413.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Javier Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### William Apr 23, 2025 Onsen was great! ##### William Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Vincent Jun 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry. ##### Vincent Stayed 1 night in May 2025 ### 10/10 Excellent #### Kelly Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive. ##### Kelly Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Mark Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back. ##### Mark Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Katherine Apr 20, 2025 Liked: Cleanliness, staff & service, amenities Beautiful hotel. Junior suite worth the $. Lovely experience. ##### Katherine Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Jeffery Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, friendly staffs, great food. Highly recommended! ##### Jeffery Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Suet Yi Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good Onsen and very nice breakfast. Our bed is huge. The view is good. ##### Suet Yi Stayed 1 night in Mar 2025 ### 8/10 Good #### Oleg Mar 26, 2025 Liked: Cleanliness, staff & service, amenities Great hotel to stay at in a great location, yes hotel was dated and the French breakfast was underwhelming. However its located very close to everything you would want to do in Hakone and its surrounding areas, the customer service was excellent , view amazing, kid friendly, easy parking and overall a great stay at hakone hotel! ##### Oleg Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### David May 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxing resort stay with great view of Lake Ashi. ##### David Stayed 2 nights in May 2024 ### 10/10 Excellent #### Juihsiang Jun 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great hotel with great staff and excellent service. Really enjoyed our short stay at this wonderful hotel. ##### Juihsiang Stayed 1 night in Jun 2024 ### 10/10 Excellent #### CHEOLKYU Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A fantastic view and peaceful environment ##### CHEOLKYU Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Kai Yin Sep 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good 4 star hotel ##### Kai Yin Stayed 1 night in Sep 2024 ### 10/10 Excellent #### eleni Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property right on the lake. We booked a lake view room which I recommend. We were on the top floor and loved our view but I’m sure all rooms are similar. The area has restaurants near by, the pier is 5 mins away where you can hop on the boats to tour the lake and also go up on the cable car. There is also the largest souvenir store right next door. We received a welcome drink at the bar and are reservation also included breakfast which was nice. We definitely would recommend this hotel ! ##### eleni Stayed 1 night in Mar 2025 ### 6/10 Okay #### Lexie Jun 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel but we felt a bit lost in time… This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas. ##### Lexie Stayed 2 nights in May 2025 ### 10/10 Excellent #### Nicholas Mar 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Nicholas Stayed 1 night in Mar 2023 ### 8/10 Good #### Fabio Oct 18, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The location of the property is amazing right in front of Lake Ashi. Beautiful views and close to trails and historical areas. The hot spring spa (onsen) are very nice and clean. The hotel itself is old and a bit dated but still worth it. ##### Fabio Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller Nov 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fabulous place to stay! We were pleasantly surprised by the quality of this hotel! Incredible views, comfortable and upscale. ##### Verified traveller Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Jon Louis Dec 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Onsen was nice, View is amazing, very quiet ##### Jon Louis ### 4/10 Poor #### Elaine Oct 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great view of lake ![](https://a.travel-assets.com/ugc/hotel-reviews/0E456A21EE5B9A2B4C2ED758C512E445C8AAB7721697944460501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elaine Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Kevin K May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A comfortable hotel with amazing views Hakone Hotel is an older hotel that is well maintained with the staff creating a beautiful and comfortable atmosphere. The hotel is designed so that all rooms have a view of lake Ashi that is enhanced by a large picture window. We will definitely choose this hotel if we return to Hakone ![Example 1 of the view from the room](https://a.travel-assets.com/ugc/hotel-reviews/073B76E43116E4007A131D0560E631EC0526F34D1716370675416.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mount Fuji can been seen from the room](https://a.travel-assets.com/ugc/hotel-reviews/A4CF05E430E3393608755B5F7AE91BFF8EF7CB8E1716370867281.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Example 2 of the view from the room](https://a.travel-assets.com/ugc/hotel-reviews/D129AE38BE44DCF6CAC3530185B1688514137D951716370877985.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hakone Hotel from the cruise ship](https://a.travel-assets.com/ugc/hotel-reviews/5F42D4D1FD186B57EA4865BEB145859238A974DF1716370882148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin K Stayed 1 night in May 2024 ### 10/10 Excellent #### Kevin K May 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A comfortable hotel with amazing views Hakone Hotel is an older hotel that is well maintained with the staff creating a beautiful and comfortable atmosphere. The hotel is designed so that all rooms have a view of lake Ashi that is enhanced by a large picture window. We will definitely choose this hotel if we return to Hakone ![Example 1 of the view from the room](https://a.travel-assets.com/ugc/hotel-reviews/073B76E43116E4007A131D0560E631EC0526F34D1716370675416.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mount Fuji can been seen from the room](https://a.travel-assets.com/ugc/hotel-reviews/A4CF05E430E3393608755B5F7AE91BFF8EF7CB8E1716370867281.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Example 2 of the view from the room](https://a.travel-assets.com/ugc/hotel-reviews/D129AE38BE44DCF6CAC3530185B1688514137D951716370877985.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hakone Hotel from the cruise ship](https://a.travel-assets.com/ugc/hotel-reviews/5F42D4D1FD186B57EA4865BEB145859238A974DF1716370882148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin K Stayed 1 night in May 2024 ### 10/10 Excellent #### Kimberly Apr 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I absolutely enjoyed my stay. The room was clean and had a wonderful view of the lake. Even got to see Mt. Fuji! It was quiet and easy to access public transportation, especially using the Hakone Freepass. ##### Kimberly Stayed 2 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [Hotel Okada](https://www.expedia.ca/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information)