All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The location was excellent - right next to the highway that leads to the University of Mass at Amherst. The facilities seemed new and very kept up. The breakfast selection was very good.
Room was very clean. Staff was friendly and helpful. Good breakfast. Only issue we had was the same issue we (and others) had last time we stayed here, the showers in the pool area were ice cold, to say the least. Solved that by rinsing off back in our room. Other than that a good hotel at a reasonable price.
This hotel is just fine. There was nothing wrong with our stay at all and nothing extraordinarily great either. The room was a little small but I liked being able to have adjoining rooms with my mother. The hotel was clean. The gym is lame. The shower curtains were not great at keeping water from leaking out onto the floor. The complimentary shampoo etc were very small and not the best quality. Complimentary breakfast was pretty good.
The only issue was the youth hockey team staying on the same floor. The staff was good about trying to get them to stay quiet but only so much you can do. They overran the hallways and the pool.