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Reviews of Hotel Montecarlo

2.5 out of 5
Hotel Montecarlo
9 Avenida 16-20, Zona 1, Guatemala City, Guatemala

Reviews

4.6
Rating 10 - Excellent. 0 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 4 out of 15 reviews" "
Rating 2 - Terrible. 5 out of 15 reviews" "

5.2/10

Cleanliness

5.2/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible location next to loud bars and heavy bus route
Stayed 9 nights in Dec 2019

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities
don't do it!!!
Do not book here.I arrived at the hotel and was told I did not have a reservation even after I showed the comfirmation E mail.Then she tried to charge me more money.The place was dark and musty.I left to find other lodging.A real hassle.
Stayed 7 nights in Dec 2019

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend as manager speaks English.
good for price charged
Stayed 7 nights in Dec 2018

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018
Response from Hotel Montecarlo on Dec 6, 2018
Please let us know how can we improve

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Regular hotel
I had issue with water service and thats not ok...
Stayed 3 nights in May 2018

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad location, dirty place and bad service.

2/10 Terrible

Richard, Ontario, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free shuttle service to the airport (Ben of orbitz.com promised there was free shuttle service). No spoken English by most staff.. Very filthy room (hair in sink drain...was not cleaned by staff whilst I went out for several hours the evening of February 27, 2018, in Guatemala City, though the promise was made). Hotel in sketchy area of the city. Ben of Orbitz.com told me by phone when I made the booking that it is 2.5 stars...but Ben didn't volunteer this information, I had to think to ask him the quality.
Stayed 1 night in Feb 2018

4/10 Poor

mekonnen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kenneth

Disliked: Staff & service, property conditions & facilities, room comfort
Find a Better Place
This hotel was a Dump!!! The place was awful and I Never get bothered. The rooms were old and cramped. The water fountain was dry. The desk receptionist could not order a cab and spoke nearly no English. The wifi only ran at night. We were only there to catch a plane, but I'm sure there are much better places than this.
Stayed 1 night in Mar 2018

4/10 Poor

David Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hay mejores opciones no lo recomiendo
En terminos generales no fue bueno, no lo recomiendo. mejor buscar otras opciones si desesn el mismo sector.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wifiが室内では繋がらなかったが、その後リセットしてもらったがまた繋がらなくの繰り返しだった、それを考慮する必要がある 元の部屋から部屋内にバストイレ付きの部屋は無償で変えてもらいありがたかった フリーのウォーターサーバがあり貴重だった
Stayed 2 nights in May 2019

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lo recomiendo!!
Muy mal el Hotel, no es nada cómodo y mucho menos acogedor... Las imágenes dicen una cosa y en lo personal nada que ver... La verdad no lo recomiendo.
Stayed 1 night in Dec 2018

8/10 Good

Ovidio

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

6/10 Okay

Randall

Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Plutôt moyen
Même si l'hôtel est plutôt bien situé dans la zona 1, la rue est assez glauque le soir. Rien aux alentours pour dîner. L'hôtel mériterait un bon rafraîchissement car tout est vieillot.
Stayed 2 nights in Jul 2018