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Overview of Sheraton Guangzhou Hotel

Photo gallery

Guest reviews

4.4 / 5Excellent
510 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Explore the area

Popular LocationTee Mall17 min walk
Popular LocationTaikoo Hui2 min drive
Popular LocationGuangzhou Opera House3 min drive
AirportGuangzhou (CAN-Baiyun Intl.)46 min drive

Choose dates to view prices

  • Superior, Guest room, 1 King, City view

    Superior, Guest room, 1 King, City view

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    Show details
  • Deluxe, Guest room, 1 King, City view

    Deluxe, Guest room, 1 King, City view

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    Show details
  • Deluxe, Guest room, 2 Twin/Single Bed(s), City view

    Deluxe, Guest room, 2 Twin/Single Bed(s), City view

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    Show details
  • Premier Deluxe, Guest room, 1 King, TianHe Stadium view

    Premier Deluxe, Guest room, 1 King, TianHe Stadium view

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    Show details
  • Premier Deluxe, Guest room, 2 Twin/Single Bed(s), City view, High floor

    Premier Deluxe, Guest room, 2 Twin/Single Bed(s), City view, High floor

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    Show details
  • Club Deluxe, Club lounge access, Guest room, 1 King, City view

    Club Deluxe, Club lounge access, Guest room, 1 King, City view

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 4
    Show details
  • Club Deluxe, Club lounge access, Guest room, 2 Twin/Single Bed(s), City view

    Club Deluxe, Club lounge access, Guest room, 2 Twin/Single Bed(s), City view

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    Show details
  • Club Grand Deluxe, Club lounge access, Guest room, 1 King, City view, Corner room

    Club Grand Deluxe, Club lounge access, Guest room, 1 King, City view, Corner room

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 4
    Show details
  • Club Premier Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view

    Club Premier Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view

    Room amenities

    • 947 sq ft
    • City view
    • Sleeps 4
    Show details
  • Club Grand Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view

    Club Grand Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view

    Room amenities

    • 1184 sq ft
    • City view
    • Sleeps 4
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  • Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view, High floor

    Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view, High floor

    Room amenities

    • 1399 sq ft
    • City view
    • Sleeps 2
    Show details
  • Grand Deluxe, Guest room, 1 King, City view, Corner room

    Grand Deluxe, Guest room, 1 King, City view, Corner room

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 4
    Show details

About this area

Guangzhou

Located in Tianhe neighbourhood, Sheraton Guangzhou Hotel is connected to a shopping centre. Beijing Road Pedestrian Street and Guangzhou Wanda Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yuexiu Park. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangzhou New Stadium. Our guests love the hotel's convenience for public transport: Tiyu Xilu Station is 8 minutes by foot and Tianhe Sports Center Station is 11 minutes.

Popular Location

What's nearby

  • Tee Mall - 17 min walk
  • Taikoo Hui - 2 min drive
  • Guangzhou Library - 3 min drive
  • Guangzhou Opera House - 3 min drive
  • Canton Tower - 16 min drive

Getting around

  • Guangzhou East Railway Station - 3 min drive
  • Tiyu Xilu Station - 8 min walk
  • Guangzhou (CAN-Baiyun Intl.) - 46 min drive

Restaurants

  • Where to eat
  • Sheraton Seafood Kitchen – Serves lunch and dinner.
  • Feast All-Day-Dining Rest – Buffet restaurant offering fusion cuisine. Serves breakfast, lunch and dinner. Kids' menu available.
  • Yue Chinese Restaurant – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner.

About this property

Sheraton Guangzhou Hotel

5-star luxury hotel connected to a shopping centre in Tianhe
This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and an outdoor tennis court are on-site. All 445 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, minibars and LCD TVs.
Sheraton Guangzhou Hotel offers 445 forms of accommodation with minibars and a safe. A pillow menu is available. 40-inch LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.
Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Train station pick-up shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 196 for adults and CNY 99 for children
4 restaurants
1 bar
24-hour room service

Things to do

24-hour fitness centre
Children's pool
Full-service spa
Outdoor pool
Outdoor tennis court
Sauna
Steam room

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Korean

Business services

Business centre
Meeting rooms

Outdoors

Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

40-inch LCD TV
Films for purchase

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in between 3 PM and 11:30 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cots (infant beds) are not available.

Payment types accepted at this property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 99 for children (approximately)
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Tax ID - 9144010169154142X5.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Guest reviews

4.4

Excellent

5 - Excellent
276
4 - Good
179
3 - Okay
34
2 - Mediocre
15
1 - Poor
6
4.5
Cleanliness
4.3
Service and Staff
4.5
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

WiFi with VPN have issue but staff help me to resolve it. Breakfast can be improve

Stayed 2 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was great, many restaurants with different kind of food around. Hotel breakfast was awesome. Friendly staff, clean, big room, big bath, comfortable beds...

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious room with good location! There's lots of good local food around the hotel.

Stayed 3 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov. 2019