Grand Mercure Dongguan Shijie

4.5 star property

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Photo gallery for Grand Mercure Dongguan Shijie

Exterior
Outdoor pool
Front of property
Suite, 1 King Bed
Lobby
Step into the vibrant atmosphere of Grand Mercure Dongguan Shijie, where an arcade/game room and a coffee shop/cafe offer endless entertainment. Unwind in the garden, indulge in meals at one of three restaurants, or rejuvenate at the sauna or steam room – all while staying connected with free WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Breakfast available
  • Free WiFi

Room options

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About the area

Map
No 1 Dong Feng Zhong Road, Shijie Town, Dongguan, Guangdong, 523290

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Property payment types

Important information

Property is also known as

Dongguan Shijie
Grand Mercure Dongguan Shijie
Grand Mercure Shijie
Grand Mercure Shijie Hotel
Grand Mercure Shijie Hotel Dongguan
Shijie Dongguan
Grand Mercure Dongguan Shijie Hotel
Grand Mercure Dongguan Shijie Hotel
Grand Mercure Dongguan Shijie Dongguan
Grand Mercure Dongguan Shijie Hotel Dongguan

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Grand Mercure Dongguan Shijie Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 24 reviews
Rating 8 - Good. 14 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

もう少し安ければ、すばらしいホテル

周辺の同価格帯(と言っても、ここより若干安い)とだいたい同レベルのホテルと思う。訪問先が近辺なら、選択肢のひとつになると思う。個人の好みによると思うけれど、ビジネス出張では活用頻度が高まるバッフェのメニューが口に合わないものが多いので、洋食を中心にメニューを充実させてもらいたい。和食は日本人の口に合うものを用意するのは難しいし、中華だとどうしても現地スタイルの物が拡充されるので、拡充するなら洋食が最適と思う。昼、夜も同じバッフェを利用したが、スイーツが周辺ホテルに比べると、充実している上においしい。(残念ながら、朝はない。)機械式サーバーだけれど、イタリアンカフェが、結構おいしい。このあたりのホテルはコーヒーがおいしくないのがとても残念。ランドリーサービスは、午前11時までの集荷で、午後6時までのリターンが通常サービス。

8/10 Good

Edward, Irvine. CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Room size with condition . Don't expect surround location have anything could check out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel

8/10 Good

Yung-Kuo, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort

整體上, 是間不錯的飯店, 但早餐的服務有待改善

清潔度/飯店設施/飯店位置都不錯, 整體上, 是間不錯的飯店, 但在住宿期間(6晚)還是有些不盡人意的事發生, 在早餐就發生3次還沒用完的情況下, 餐具都被收走了, 且早餐的服務員態度感覺有點愛理不理的樣子,用餐時沒有客人用餐的感覺(不太會形容), 簡單說就是整體的服務不到位.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

Jin Hung, Taipei

Liked: Cleanliness, property conditions & facilities, room comfort

早餐急需改進的飯店

硬體設施一流 但是早餐卻是比2星級飯店還不如

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高的酒店

以大眾化的價錢, 入住ACCOR GROUP 的酒店, 整體體驗不錯, 房間乾淨 不過, 房間的WIFI接收不穩定,而且覆蓋面亦不夠, 有些地方接收不到 日式餐廳放題食物質素很一般, 反而早餐的自助餐, 絶對可以接受

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

酒店一般, 網上服務, 要自己多留意

費用在網上訂房跟自己打電話訂房差不多, 只是網上訂房, 不包括早餐, 自己致電酒還好一點 另外, 已經表明不吸煙, 但房間全是煙味, 酒店刻意調低溫度來騙人 唯一可取, 服務尚可

8/10 Good

Verified traveller

Liked: Room comfort

落ち着いた雰囲気だが、どことなくチグハグなホテル

外資系系列のホテルらしい、落ち着いたたたずまい。残念なのはその雰囲気にそぐわない中国系と思える宿泊者が周辺の他のホテルと同様に多いこと。バッフェレストランの出入り口に、子供用の遊戯具があって、子供たちが声をあげて遊んでいる風景をほほえましい情景として見られるかどうか、がポイントになるかな、と思う。出張で宿泊している身では、こうした風景は疲労を倍加させることのほうが多いので、そうした意味では単身出張者向きではないのかもしれない。他のホテルも同様なのでやむをえないとは思うが、雰囲気が良い分、落差も大きく残念に感じる。また、2階の宴会場と思われる場所から大音量の騒音が上層階の部屋にいても遠くに聞こえ、落ち着かなかった。21:00ごろにその騒音も止まったので、許容範囲か・・・。騒音などが気にならないアグレッシブな人には、良いのではないだろうか。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

使いやすいホテルです。

東莞に行くときには、いつも利用している。ほぼ快適。①日本語版のNHK-BSがない、②4基あるエレベータが恐らく1~2基しか動いていないのが、若干のマイナス。あまり気にはならないが…。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Po San, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

匙卡太舊...

房間不錯, 只是匙卡用一兩次就會消磁...一直得換...

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

comment

This is the best hotel in Shijie town but is just average in ranking.

8/10 Good

Cheuk Fung, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort

Good hardware with poor service standard

the place is nice. the hardware in room is great. but they always keep the cafe beside the lobby very dark. restaurant is bad in the quality of food and service.

8/10 Good

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Lin, Taiwan

Disliked: Staff & service
Terrible staff and service

8/10 Good

VES, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay close to the hotel

Location is the main detractor & surrounding area

8/10 Good

SK, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities

Bed is way too soft

The overall stay was good. Bed is too soft, back hurts the next day.

10/10 Excellent

Max, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in Dongguan

Newer / well maintained hotel part of the french chain Accord. Go with Executive room (best value in my opinion). Avoid the Japanese restaurant on the 3rd floor at all cost. Breakfast buffet is above average for this type of hotel but not as good as Shangri La if you're familiar with that one. I'm big on pasteries and I was disappointed, its a french hotel, they should hire a french pastery chef!!! Overall great hotel for business travelers.

10/10 Excellent

deden, indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel yg bagus

hotel bagus , staf siap membantu

8/10 Good

PS, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店設備完善

10/10 Excellent

cristian, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ecxelente, la atencion, la comida,muy confortable,

Estuvimos con mi socio en plan de negocios y desde la llegada nos sentimos muy bien atendidos, a pesar que no hablamos mandarin, pero con su calidez humana que reflejaban nos hicieron sentir verdaderamente como en casa a pesar de estar tan lejos, las habitaciones siempre impecables, tan pronto saliamos entraban a hacer el aseo, lo recomiendo, desafortunadamente un poco retirado de nuestros contactos pero con la amabilidad de el personal eso se soluciono muy facil, que servicio :9.5/ 10

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

石碣最好的飯店,但是還有加強的地方

毛巾吸水性不佳,洗了澡擦不乾;健身房沒有準備瓶裝水