Location is great, there is no vehicle access to Hotel, you have climb about 93 steps (stairs) to get to Hotel. Personel was great, they helped with bagage. You can store your car in another of their properties which is 10 min away, they can transport you there. View from Hotel is amazing, Teatro Juarez, Universidad de Guanajuato, Temples, etc. Rooms have some charm but bathrooms can use some renovation.