Grand Studio Suite
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Reviews of Origen 438 Luxury Boutique Hotel

4 out of 5
Origen 438 Luxury Boutique Hotel
131 Ocampo Zona Centro, Guadalajara, Jal.

Reviews

9.8

Exceptional

Rating 10 - Excellent. 33 out of 37 reviews" "
Rating 8 - Good. 4 out of 37 reviews" "
Rating 6 - Okay. 0 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the Centro. A very safe, highly professional, well-appointed hotel. Definitely would return!
Stayed 1 night in Apr 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new , excellent product
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They're customer service is excellent, the hotel is beautiful. Rooms are comfortable and big. The food in the restaurant is delicious. We definitely plan on staying here again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Timm, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and everything is very modern. The room was spacious with in room nespresso, large well appointed bathroom, phone controlled in-room safety deposit boxes and very nice linens. The staff was very helpful and the drinks at the bar were good. Great location, five minute walk to the cathedral.
Stayed 3 nights in Apr 2024

10/10 Excellent

Oscar, Pasadena

Stayed 4 nights in Apr 2024

8/10 Good

charlotte

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff, many nice things to see and do nearby
Stayed 5 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous hotel. New, clean, modern - top spec facilities (electric curtains, top spec nespresso, spa - which we didn’t get the chance to use). Very friendly staff. Breakfast was superb - and just when we thought it couldn’t get any better, on Sunday there was live music for a brilliant brunch vibe. We also ate one evening at the restaurant (Alba & Celeste - same place as breakfast) and can highly recommend it. Overall just 10 out of 10. We had a brilliant stay at this lovely hotel.

10/10 Excellent

Oswaldo

Stayed 4 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous new hotel in the centre. Lovely team running the place - and a terrific restaurant. What’s not to like!
Stayed 1 night in Mar 2024
Response from Gerencia General on Mar 19, 2024
We appreciate you taking the time to rate us and we are glad that your stay with us was a pleasant experience. We hope to have you back very soon.It will be a pleasure to serve you again.

10/10 Excellent

Jose de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very modern hotel.
Stayed 1 night in Feb 2024
Response from Gerencia General on Mar 19, 2024
Dear Jose de Jesus , we are pleased to know that your experience was pleasant, we will be happy to assist you on your next visit.

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Mar 2024
Response from Gerencia General on Mar 9, 2024
Estimado Sr. Arturo agradecemos haberse tomado el tiempo para calificarnos. Esperamos tenerlo muy pronto disfrutando de nuestras instalaciones y servicios.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at Origen 438, I was enchanted by the minimalist and beauty of it. The staff was incredible and highly recommend it.
Stayed 2 nights in Feb 2024
Response from Gerencia General on Mar 9, 2024
Dear Cecilia, we appreciate your comments and we are glad that your stay with us was pleasant. We hope to have you enjoying our facilities and services very soon.It will be a pleasure to assist you.

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food and beverage were amazing!
Stayed 2 nights in Feb 2024
Response from Gerencia General on Mar 9, 2024
Dear Francisco , we are pleased to know that your experience was pleasant, we will be happy to assist you on your next visit.

10/10 Excellent

demarcus

Friendly staff
Stayed 4 nights in Feb 2024
Response from Gerencia General on Mar 9, 2024
Dear Demarcus, we are pleased to know that your experience was pleasant, we will be happy to assist you on your next visit to the city.

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend the hotel 100%
Excellent stay, staff was always helpful. Food was excellent and the room was always clean, spacious, lots of hot water. Shoutout to Ruben for always helping us out. Very convenient location if your interest is downtown vibe.
Stayed 5 nights in Feb 2024
Response from Gerencia General on Mar 9, 2024
Dear Rocio, we are pleased to know that your experience was pleasant, we will be happy to assist you on your next visit to the city.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS HOTEL
My cousin and I absolutely loved this hotel! Would give 10 stars if I could! Beautiful room and the service was exceptional. The restaurant was such a huge surprise as both the food and presentation were outstanding. Arther and Abraham were so attentive to our dining experience. Joshua at the front desk was such a gentleman who walked us to our room when we checked in and even walked with us nearby to grab a cab. It was just the BEST!!!
Stayed 4 nights in Nov 2023
Response from Gerencia de ventas on Nov 9, 2023
Dear Ms. Teran, we appreciate your valuable comments, we are pleased to know that your experience was pleasant, it is a pleasure for us to serve you. We hope to see you again, best regards.

10/10 Excellent

CRISTOBAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceed my expectations
Brand new with beautiful design, located in the historic downtown. The hotel restaurant it’s a good option for lunch & dinner.
Stayed 1 night in Oct 2023
Response from Gerencia de ventas on Oct 23, 2023
Dear Mr. Gomez, we appreciate your comments, we are pleased to know that your experience was pleasant, we hope to visit us again soon.

10/10 Excellent

Pablo Emilio Gil

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in May 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño, pero muy bonito y elegante, su comida exquisita, y la atencion de todo el personal excelente, muy amables. La habitacion muy cómoda, hubo un poco de ruido de la calle, no todo el tiempo, pero si de repente algo alta. Volveriamos sin dudarlo y lo recomedamos ampliamente.
Stayed 5 nights in Mar 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es nuevo y el servicio no podría ser mejor. La decoración y la calidad de todo es muy buena
Stayed 2 nights in Mar 2024

10/10 Excellent

JOSE

Súper lugar bien ubicado personal súper Amable Si vuelvo a hospedarme
Stayed 3 nights in Mar 2024
Response from Gerencia General on Mar 19, 2024
Estimado Sr. Jose agradecemos haberse tomado el tiempo para calificarnos y nos alegra que su estancia haya sido placentera. Esperamos tenerlo muy pronto disfrutando de nuestras instalaciones.Sera un placer atenderle nuevamente.

10/10 Excellent

Sandra Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy lindo, limpio y moderno, la gastronomía de primera
Stayed 3 nights in Mar 2024
Response from Gerencia General on Mar 19, 2024
Estimada Srta. nos alegra saber que su estancia haya sido placentera. Esperamos tenerla muy pronto de regreso disfrutando de nuestras instalaciones.Sera un placer atenderle nuevamente.

10/10 Excellent

Brando

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2024
Response from Gerencia General on Mar 9, 2024
Estimado Sr. Brando agradecemos haberse tomado el tiempo para calificarnos y nos alegra que su estancia con nosotros haya sido placentera. Esperamos tenerlo muy pronto disfrutando de nuestras instalaciones y servicios.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención respetuosa, ágil y eficiente de TODO el personal del Hotel
Stayed 2 nights in Mar 2024
Response from Gerencia General on Mar 9, 2024
Estimado Sr. Juan agradecemos sus comentarios y nos alegra que su estancia con nosotros haya sido de su agrado. Esperamos tenerlo de regreso nuevamente.Sera un placer atenderle.

8/10 Good

Norberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita terraza, el personal es super amable, serviciales, la alimentos a la hora de la comida esta ok, pero el desayuno esta muy bueno. Lo que no nos gusto es que si llegas en auto es complicado, no tienen un espacio donde estacionarte comodamente, tienes que bloquear la calle para poder bajar con tu equipaje y es una calle bastante transitada.
Stayed 1 night in Feb 2024
Response from Gerencia General on Mar 9, 2024
Estimado Sr. Norberto agradecemos haberse tomado el tiempo para calificarnos y nos alegra que su estancia con nosotros haya sido placentera. Esperamos tenerlo muy pronto de regreso disfrutando de nuestras instalaciones, servicios y de nuestro valet parking.

10/10 Excellent

Maria Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecable, todo está nuevo. El servicio excelente. Ideal para conocer el centro histórico a pie. Muy recomendable.
Stayed 4 nights in Feb 2024
Response from Gerencia General on Mar 9, 2024
Estimada Maria Eugenia. Nos alegra que su estancia con nosotros haya sido placentera. Esperamos tenerla de regreso muy pronto disfrutando de nuestras instalaciones y servicios.Sera un placer atenderle nuevamente.

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, desde la comida hasta la atención! Además de una excelente ubicación!
Stayed 1 night in Feb 2024
Response from Gerencia General on Mar 9, 2024
Estimado Sr. Omar, agradecemos haberse tomado el tiempo para calificarnos y nos alegra que su estancia con nosotros haya sido de su agrado. Esperamos tenerlo de regreso muy pronto.Sera un placer atenderle.

10/10 Excellent

José de Jesús Luna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, excelente atencio del personal
Stayed 2 nights in Feb 2024
Response from Gerencia General on Mar 9, 2024
Estimado Sr. José de Jesús, agradecemos haberse tomado el tiempo para calificarnos y nos alegra que su experiencia haya sido placentera. Esperamos tenerlo muy pronto de regreso.Sera un placer atenderle nuevamente.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

oscar

Stayed 2 nights in Feb 2024

10/10 Excellent

Noriyuki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time
We arrived a little bit before 15:00 but they accept to check in. The room is very clean and had a good time. The rocation is very near by Catedral. Unfortunately,even though there are only four or five customers but we can’t reserve spa service.
Stayed 2 nights in Feb 2024
Response from Gerencia General on Mar 9, 2024
Noriyuki, we appreciate your comments, we are pleased to know that your experience was pleasant, we hope to visit us again soon and on this occasion enjoy our spa.

10/10 Excellent

Dinah Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones muy modernas
Stayed 1 night in Feb 2024
Response from Gerencia General on Mar 9, 2024
Srta. Dinah, nos alegra saber que su experiencia fue placentera, nos encantaría atenderle nuevamente en su próxima estancia.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gerencia de ventas on Jan 22, 2024
Muchas gracias por sus comentarios Sr. Antonio, estamos para servirle.

10/10 Excellent

isela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Gerencia de ventas on Nov 9, 2023
Muchas gracias por sus comentarios Srta. Isela, nos alegra saber que su experiencia fue placentera, vuelva pronto a visitarnos.