Room, 2 Double Beds, Non Smoking
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Reviews of Americas Best Value Inn & Suites Greenwood

2 out of 5
Americas Best Value Inn & Suites Greenwood
621 Highway 82 W, Greenwood, MS

Reviews

4.8
Rating 10 - Excellent. 3 out of 72 reviews" "
Rating 8 - Good. 10 out of 72 reviews" "
Rating 6 - Okay. 25 out of 72 reviews" "
Rating 4 - Poor. 8 out of 72 reviews" "
Rating 2 - Terrible. 26 out of 72 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rebekah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Absolute filth! Room had terrible odor. Air unit did not work. ROACHES crawling everywhere. We stayed about 10 minutes and left. Never experienced anything like this in my life. AWFUL!
Stayed 1 night in Aug 2021
Response from General Manager on Sep 9, 2021
Dear Rebekah, It's disappointing that you decided not to stay with us during your time in town. What you have detailed is not representative of a typical experience on our property, and for that, we apologize. We appreciate your efforts to ensure we're aware of the situation, and we hope you'll consider staying with us again in the future. Many travelers depend on us for clean, cozy rooms at a competitive rate. We'd be grateful for the opportunity to change your perceptions.

2/10 Terrible

TOMMY

Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again!!!!!
Room smelled entirely of smoke. Carper was old and dirty. Only 2 lamps and only one worked. Tv screen and furniture had not been cleaned or sanitized. Towels were very thin. Iron and uroning board were missing
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Ok if you’re just passing through
Well for the price and location in comparison to the other hotels surrounding, this is my usual go-to whenever I’m in the area. I’ve been here multiple times over the past few years and it’s been pretty consistent. Not really fancy, but not shabby either. My only complaint was that the heater kept making a clacking noise, making it hard to sleep so I eventually turned it off and froze.
Stayed 1 night in Dec 2020

4/10 Poor

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Chaka

Travelled with family
Stayed 1 night in Oct 2020

10/10 Excellent

Jamaica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Jamaica

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Miles

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
the room was not extremely clean the toilet was not cleaned at all
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
paint peeling ceil acoustics deteriorating electrical wiring substandard
Stayed 7 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019
Response from Rick on May 26, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Bill, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stopover... clean and appliances (microwave, tv, fridge, a/c) all worked well and were clean and in great shape. Pool was being readied for summer use. Breakfast was waffles and some danishes. The coffee was good. The owner and his staff was exceptionally nice and personable. There was good parking and the rooms were quiet... overall a very good experience.
Stayed 4 nights in May 2019
Response from Rick. on May 21, 2019
Thank you for staying with us. We really appreciate your feedback.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unhappy..room very outdated needs remoldeling bad..roaches were seen after being checked in for 2 hrs
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Door key either didn’t open or was very difficult. The ice machine didn’t work. Handle on dresser was broken. Breakfast was very weak with just cold cereal or a waffle.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
I have nothing to say about my experiences.the town was just the same way 20 years ago.
Stayed 2 nights in May 2018

6/10 Okay

Shameka

Disliked: Cleanliness
Stayed 1 night in Mar 2018

6/10 Okay

Shameka

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2018

4/10 Poor

Tangee

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bates motel
This hotel is poorly kept and needs maintenance. The room phone did not work, the clock had no cord, there were ashes in the tissue box tray in the bathroom, the toilet ran all night, and the air condition blew warm air
Stayed 1 night in May 2018

2/10 Terrible

Chris, Greenwood, MS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only if no other choice
They said remodeing but hard to tell. Parking is bad 8 miles from room. Outside look nasty but again say they remodeling. Room was hot they didn't have air on or nothing. Tv had a line going through it feel like you washing 2 screens. They A/C wasn't woker during a 83 night heat. They didn't have any other room at 3am in morning, so had to go to another hotel at 3am. They did give me a refund but feel like they should have did something extra for my troubles.
Stayed 1 night in May 2018

6/10 Okay

Michael

Liked: Staff & service, room comfort
It was okay

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miserable Hotel
This hotel was miserable. There was blood on the sheets (gross!) and the room itself was not clean. There was also gunfire inn the parking lot overnight. Definitely not recommended.

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miserable Hotel
This hotel was miserable. There was blood on the sheets (gross!) and the room itself was not clean. There was also gunfire inn the parking lot overnight. Definitely not recommended.

2/10 Terrible

Not a Happy Cam, Kansas City, MO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why did the power go out?
I woke up to a hot room without air or lights. There were cars up on blocks that looked like they had been abandoned. A filthy mess THE ABSOLUTE WORSE!!!!!
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Was close to event we were attending.
The outside of the hotel was a little run down looking which kind of scared us. Once we got into the room we were pleasantly surprised! The rooms looked to be newly renovated and clean. The only issues with the rooms would be the towels. The large bath towels were nowhere large enough to dry a normal sized adult. The front desk staff is for the most part friendly. Would book this hotel again and suggested it to some friends as well.
Stayed 2 nights in Feb 2018

8/10 Good

Scott

Liked: Staff & service, room comfort
Great friendly place. It’s not the Ritz Carlton but it’s a comfortable, affordable and quiet place to stay.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Greenwood
Came for a hog show... it was cheap and close to the venue... but outside looks very run down. Air did not work the first night so they replace the unit on Saturday. Beds comfortable.., but bathrooms dirty. No hair dryer either. No breakfast except for coffee and a “honey bun” or waffle. Makes more sense to spend 20 -30 extra dollars on the room and get breakfast...
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Worst stay ever
The room needed vacuuming, the towels were dirty (I’m glad i always bring my own) and there were roaches in the room
Stayed 1 night in Dec 2017

4/10 Poor

Kesha, New York

Disliked: Cleanliness, property conditions & facilities, room comfort
If you ca do better. Do.
Other hotels were booked otherwise we wouldve stayed elsewhere in a heartbeat. This hotel needs a serious upgrade. The beds were clean thats about it. The carpet looked like it had missed more than a few vacums. There was chipping and peeling paint all around the baseboards. Only two lamps worked. The room reeked of smoke and this was suppose to be a non smoking room. The window had duct tape on it to mask a crack in it. The shower curtain needed to be changed. Poorly managed place it was very very clear. I think only homeless people and people like us who couldnt get a room elsewhere bed here. Maybe thats why this place is still in operation.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review 120617
it was great.. the bed was soft and easy to sleep on.. a.c. worked great.. bath was a lil small for me.
Stayed 1 night in Dec 2017

2/10 Terrible

Kearra, Chicago Il

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The name should be changed to roach motel.. we got there there was dead roaches in the sink and tubs, old boo boo from the past, when approaching the front the desk the manager stated he know about roaches but it’s becsuse people cooked in the rooms. He didn’t offer any money back but he offered me cleaning supplies. Because all hotels were booked around that area i had no choice but to try to clean .. The next day of my stay i got back no housekeeping had been there , roaches were still climbing . This motel should be shut down !!!
Stayed 2 nights in Dec 2017

6/10 Okay

out of towner , greenwood,ms

Disliked: Cleanliness
Just ok...
I always go in and clean/wipe down the room before we even bring our luggage in and I’m so glad I do. There was hair in the bathroom sink...not just a strand or two but like a freeze shaven man!! Other than that and the remote didn’t work, it was a decent night sleep. You get what you pay for.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im sorry but the 1st room was infested, and then the wnd room infested. Finally i got a 3rd and it was supposed to be non smoking and of course it was. Please check the rooms thoroughly before reserving for next guest and do maintenance in them!
Stayed 3 nights in Nov 2017

6/10 Okay

C, MD

Motel
Quiet motel if your working in the area. Had cockroaches in the room. And strangers knocking on my door.
Stayed 4 nights in Oct 2017

2/10 Terrible

WHITNEY MELINA

Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare stay
The room was disgusting and very nasty the door would not shut completely and there was no toilet tissue I will never and I mean never stay in that nasty dirty room ever again
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Working in the area and stayed here. Everything was sufficient for that purpose.
Stayed 4 nights in Oct 2017

4/10 Poor

Unsatisfied, Somewhere in the US

Liked: Staff & service
Disliked: Property conditions & facilities
Don’t recommend
The bathroom had roaches. The housekeeping staff knocks on your door early in the morning to clean your room while you’re still getting ready. My room wasn’t cleaned the first day.!
Stayed 2 nights in Sep 2017

2/10 Terrible

Lulu, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from hell.
This hotel was extremely unclean. Floors dirty. No lock on door. Everything in room looked unclean. Would not stay in this hotel or best value hotel anywhere. Have never stayed in a hotel this bad. Cannot convey the feelings we had at this hotel. Did not feel safe. Had to place chair against door for protection. Attendant was inattentive. Never, never, never, Sheets unclean, bed had crumbs and trash on it. Rude staff
Stayed 1 night in Sep 2017

6/10 Okay

Crystal, Florida

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good enough to sleep
it was ok. I had to call to have the bathroom cleaned. Dried urine on the seat, A dirty wash cloth in the crease of the shower curtain, and tiles broken as you enter the bathroom. Found a few long hairs under the blanket. When I called they did come to clean the bathroom etc. It was decent enough to lay our heads and the locAtion was perfect.
Stayed 2 nights in Sep 2017

6/10 Okay

Chis, MS

Not Bad....
While working in the area, I chose to stay here. For the price, it wasn't bad at all.
Stayed 4 nights in Sep 2017

2/10 Terrible

Bobby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Landfill
The stay was terrible. Upon walking in the room, it was hot and stuffy. Dust was an inch thick on tv stand and counters. Floor needed vacuuming. Bugs and spiders behind the bed, when the last time house keeping gave that room a good cleaning. Bathroom needs remodeling, out of date cabinets. And the tub wasn't fit for an animal to bathe in. I checked out IMMEDIATELY checking in. Very DISSATISFIED!!!
Stayed 2 nights in Sep 2017

8/10 Good

glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice for the one night stay traveling through.

8/10 Good

Max

Liked: Cleanliness, staff & service, room comfort
Comfy bed
Very comfortable bed in an old hotel. Good to walk in and fall asleep. Not much else

4/10 Poor

jane doe, mississippi

Disliked: Cleanliness, property conditions & facilities, room comfort
Ghetto
The hotel was ok ghetto to me Everything in there is old and it looks it rusted shower and sink Wish it was a little nicer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
We choose to stay here for 4 nights and over all I was pleased, although all we did was slept there it was well enough to lay our heads....I was surprised that the housekeepers don't earn many tips at this location side bar people should be ashamed of themselves​ for not leaving tips at any hotel. Book here I do recommend it

8/10 Good

Ebony

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Donald

Disliked: Cleanliness, property conditions & facilities, room comfort