Hi Tricia,We're glad to hear that your room was clean and that our service desk staff were extremely nice and helpful during your stay. Providing excellent customer service is a top priority for us, and we're delighted that we met your expectations in this regard. Your feedback regarding the pillow and cups are valuable to us, and we'll use it to improve our services for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay in the future!

Hi Bruce,Providing exceptional service and maintaining a clean, well-stocked environment are fundamental to our commitment to guest satisfaction, and it's clear that we did not meet your expectations. We take your feedback seriously and will address these concerns with our team immediately to ensure that necessary improvements are made and that such issues are not repeated in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hello Wesley, We appreciate your feedback and regret to hear about your experience. Our team values all comments from our guests and will address your concerns accordingly. If you have further feedback, please feel free to reach out to our management team directly for further assistance. Thank you for sharing your thoughts.

Hello Richard,Thank you for sharing your feedback with us. We regret any misunderstanding regarding our pet policy and apologize for any inconvenience caused. We appreciate your kind words about our staff and their service. We will review our website information for accuracy. If you have any further concerns, please feel free to contact our management. Your comments are valuable as we strive to improve our guest experience.

Hi Melvin,Providing clean and comfortable accommodations is our top priority, and it is clear that we fell short of meeting this standard during your visit. Please know that we take your feedback seriously, and I have addressed this matter with our housekeeping team to ensure that proper protocols are followed to maintain cleanliness and hygiene throughout our rooms. We value your feedback and hope to have the opportunity to welcome you back for a significantly improved experience in the future.

Hi Charisma,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Lisa,Thank you for your feedback regarding your recent stay at our hotel. Rest assured, we take your feedback very seriously, and we will address these issues immediately with our housekeeping and maintenance teams to ensure that all rooms meet our high standards of cleanliness and comfort. Additionally, we will review our processes to prevent similar occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Will,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Kathy,Thank you for your feedback regarding your recent stay at our hotel. Your feedback regarding the cleanliness of the room, the lack of essential amenities, and issues with the reception service is deeply concerning. We will address these issues with our teams immediately to ensure they are thoroughly investigated and resolved. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Nicole,Thank you for your feedback regarding your recent stay at our hotel. Please know that we take your concerns very seriously, and I will be immediately sharing this feedback with our housekeeping and management teams to address the issues you've mentioned. It is unacceptable for our guests to encounter such conditions, and we will take swift corrective action to prevent such occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Latriell,Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your kind words about our staff and the competitive rates. Please know that we take your feedback seriously, and we will address these maintenance issues promptly to ensure they do not recur. We value your business and hope to have the opportunity to welcome you back under improved circumstances.

Hi Lucette,We take your feedback very seriously, and immediate action is being taken to address these concerns. Our housekeeping and maintenance teams are conducting a thorough inspection of all rooms to ensure that cleanliness standards are met, and necessary measures are in place to prevent any recurrence of pest-related issues. Your feedback is invaluable, and we appreciate your understanding as we work diligently to make the necessary improvements. We hope to have the chance to host you again and impress you with the improvements we have made in place.

Hello Barbara,We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience caused by the condition of the facility and any oversight in room cleanliness. We strive to provide a comfortable stay for all our guests, including those with pets. We value your feedback and will share it with our team to improve our services. Thank you for choosing our hotel for your stay.

Hello Lesley,Thank you for taking the time to share your feedback. We are delighted to hear that you had such a fantastic experience during your stay! It is always our goal to provide exceptional service and exceed our guests' expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon.

Hi Brian,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that your check-in experience was easy, and you appreciated the quiet atmosphere and the availability of smoking rooms at our hotel. Your recommendation means a lot to us, and we're grateful for your kind words. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Hi James,Thank you for your feedback regarding your recent stay at our hotel. Rest assured that we are taking immediate action to address the cleanliness concerns, including the soiled towels and linens, missing outlet plates, and the presence of bugs. Our housekeeping and maintenance teams will be conducting a comprehensive inspection of all rooms to rectify these issues and prevent similar incidents from occurring in the future. Thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to serve you better in the future.

Hi Christina,Thank you for your feedback regarding your recent stay at our hotel. I'm pleased to hear that our staff was responsive to your complaint and promptly addressed the situation by cleaning the bathroom. We take your feedback seriously and will use it to further improve our housekeeping procedures to ensure that such oversights do not happen in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hello Mike ,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

Hi DAVID,Thank you for bringing this to our attention. We are deeply disappointed to hear that your room did not meet your expectations in terms of cleanliness and overall condition. Rest assured, we will be conducting a thorough investigation into the issues you've raised to ensure that they are addressed promptly. This includes addressing the cleanliness of the room, ensuring the sheets are changed between guests, and taking necessary steps to eliminate any pests or maintenance concerns. We will also work with our housekeeping team to enhance our cleaning procedures to prevent similar issues from occurring in the future. We hope to have the opportunity to welcome you back in the future, so you can witness the improvements we have made based on your valuable feedback.

Hi Jhonnel,I assure you that we take your feedback seriously, and we will be conducting a thorough investigation to address the issues you've raised. The presence of roaches is a serious concern, and we will take immediate steps to address and rectify this issue. Additionally, we will inspect the condition of our linens, towels, and overall cleanliness throughout the property to ensure that such problems do not recur in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Antonio,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously, and we will immediately address these issues with our housekeeping team to ensure a thorough and consistent level of cleanliness in all areas of our property. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again with an improved stay.

Hi Lori,Thank you for sharing your feedback, and we're thrilled to hear that you found our hotel to be in a good location during your recent stay. We understand that a convenient location can greatly enhance the overall experience for our guests, and we're delighted that our hotel's location met your needs. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit to the area.

Hello Cadeena,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

Hello Stephanie,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff. We hope to see you again to deliver you with a 5 star experience.

Hello William,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

Hi John,Thank you for your feedback regarding your recent stay at our hotel. We understand how distressing and unacceptable these issues are, and we want to assure you that we take them very seriously. We have immediately alerted our housekeeping and maintenance teams to conduct a thorough inspection and address these issues promptly. Rest assured, we will take the necessary actions to rectify the situation and ensure that these problems do not recur. Your satisfaction is our priority, and we hope to have the chance to regain your trust in our hotel.

Hello Willie,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our area. Guest comments such as yours help us to continuously improve. Thank you for your business.

Hi Vincent,We take matters like this very seriously, and we will investigate these incidents thoroughly to understand what went wrong and take appropriate measures to prevent similar occurrences in the future. Our maintenance team will be retrained to ensure all repairs are conducted properly, and we will enhance our procedures to avoid any future occurrences. We will also implement additional measures to maintain a clean and presentable exterior for our guests' comfort and enjoyment. Thank you for bringing these matters to our attention, and we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve.

Hi Shkise,Thank you for your rating and feedback regarding your recent stay at our hotel. We appreciate you for bringing this to our attention. Rest assured that we will immediately investigate and address the situation to rectify the issue. Our team will work diligently to ensure that the necessary steps are taken to eliminate any pests and prevent future occurrences. We hope to have the opportunity to restore your trust and provide you with a more positive experience in the future.

Hi Dayna,Its disheartening to hear about conditions you encountered during your stay at our hotel. Your experience is not reflective of our usual standards, and we take this matter very seriously. We will investigate these issues thoroughly and address them with our staff to ensure that such incidents do not happen again in the future. Once again, we appreciate you bringing these issues to our attention and we sincerely hope that you will give us another chance to provide you with a much-improved experience in the future.

Hi Joan,Thank you so much for your perfect rating! We are thrilled that you had such a fantastic experience during your stay at our hotel. Providing excellent service and ensuring a memorable stay for our guests is our top priority, and we are delighted to know that we met and exceeded your expectations. We look forward to welcoming you back for another wonderful stay!

Hi Linda.Thank you for taking the time to share your feedback. Our top priority is to provide a clean, pleasant, and comfortable stay for our guests, and we regret that we failed to meet your expectations. Rest assured that we will thoroughly investigate and address these concerns immediately. We certainly did not intend for you to have this impression or experience at our hotel, and we hope you will give us another chance to provide you with the exceptional service and experience you deserve.

Hi Anne,Thank you for sharing your review. We take your feedback seriously and will promptly address these concerns to improve our guests' experience. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to host you and provide you with a more enjoyable experience.

Hello Becca,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hi Karrn,We appreciate your rating and your business. We regret that we fell short of your expectations during your stay. We will continue improving our services, amenities, and facilities and hope to have another opportunity to exceed your expectations and provide a more enjoyable stay.

Hi Holly,We are deeply disappointed to hear about the unsatisfactory experience you had during your recent stay with us. We understand that the condition of your room was unacceptable and we regret the inconvenience and discomfort this caused you. Please know that we have taken immediate action to rectify these issues and have addressed them with our maintenance and housekeeping teams. We have also initiated a thorough cleaning and maintenance program to ensure that all of our rooms are up to our guests' standards. We hope that you will consider staying with us again in the future.

Hi Theresa,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

Hello Julias,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hi Raul, We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit.

We appreciate you taking the time to write such an in-depth review for us. Thank you for highlighting areas where we can improve. We can use your feedback to improve this aspect of our hotel's guest experience. We look forward to serving you again soon.

Hello Shannon, Thank you for taking the time to rate our hotel. We regret that you weren't thoroughly impressed with our accommodations and services during your recent stay. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made to our service.

We are devastated to learn that you were dissatisfied with your stay with us, which resulted in a low ranking. I'd like to apologize on behalf of our entire team for failing to meet your expectations. We hope to have another chance to persuade you to reconsider our hotel and services.

Hello Bandit, It is such an achievement to learn that you had an excellent stay with us. It is always our goal to surpass our guests' expectations and we are very pleased to hear of our success in this ambition. Thank you so much, and we hope to see you again soon!

Hello Shkise, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello ROBERT, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!

Hello Alexander,Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful stay with us. Your positive feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future.

Hi Robert, Thank you so much for staying with us and sharing your thoughts with us; we really appreciate it. I apologize that our property was not prepared for you in accordance with your expectations. Thank you for taking the time to share your thoughts and bring this to our attention.

Hello William, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Stephany, Thank you for your review. We regret to learn that you had issues with our heating system. This has been communicated to our maintenance team for checking. We take all reports of lacking service and your suggestions for improvement seriously, especially the bathtub, pillows, remote and other things that you've raised We hope you'll give us another chance in the future to show how we are constantly improving.