Terrace/patio

Reviews of Hampton Inn Greensburg

2.5 out of 5
Hampton Inn Greensburg
1000 Towne Square Drive, Greensburg, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 519 reviews" "
Rating 8 - Good. 112 out of 519 reviews" "
Rating 6 - Okay. 20 out of 519 reviews" "
Rating 4 - Poor. 12 out of 519 reviews" "
Rating 2 - Terrible. 11 out of 519 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Weiming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly. The hotel is clean and kept up well. The only drawback is sheets and bedding should use high quality materials.
Stayed 2 nights in Mar 2024
Response from Shanna Minerd on Mar 15, 2024
Thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay. We appreciate your feedback and will share it with management. We hope to see you again!

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities
My friends and I had an awesome time and stay, the shuttle driver Bobby was amazing, friendly and all around the best! Till next time!
Stayed 2 nights in Mar 2024
Response from Shanna Minerd on Mar 9, 2024
Thank you for taking the time to leave us a review! We are pleased to hear that you had a great time during your visit to Greensburg. We look forward to seeing you again!

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice entry way with a breakfast area and snack station with drinks across from reception desk. Friendly staff
Stayed 1 night in Mar 2024
Response from Shanna Minerd on Mar 2, 2024
Thank you for taking the time to leave us a kind review! We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay. Breakfast was good. Fitness center was sufficient. 24 hr coffee & tea bar was perfect.
Stayed 5 nights in Feb 2024
Response from Shanna Minerd on Mar 2, 2024
Thank you for taking the time to leave us a kind review! We are pleased to hear that you had a comfortable stay and enjoyed our breakfast. We hope to see you again soon!

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated rooms. Great breakfast
Stayed 1 night in Feb 2024
Response from Shanna Minerd on Mar 2, 2024
Thank you for your kind review! We are happy to hear that you enjoyed our breakfast. We hope to see you again soon!

4/10 Poor

joseph

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Shanna Minerd on Mar 9, 2024
Thank you for taking the time to leave us a review. We appreciate all feedback from our guests. At the Hampton Inn Greensburg, we strive to provide our guests with a clean and comfortable stay. We hope you will give us a chance to turn your 2-star rating into a 5-star rating the next time you visit Greensburg.

8/10 Good

Daniel, Clearwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and my room are what I had expected.
Stayed 4 nights in Feb 2024
Response from Shanna Minerd on Mar 2, 2024
Thank you for your kind review! We are pleased to hear that your stay was as you had expected. We hope to see you again!

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean except for only one roll of toilet tissue. I put some used towels outside of my door and asked the cleaning personnel for toilet tissue. Didn't receive any. Also the cleaning personnel were very very loud. Girls running up the hallway banging the cart against walls very loud.. This was very annoying. But the front desk personal did come and help me with the thermostat.
Stayed 2 nights in Feb 2024
Response from Shanna Minerd on Feb 17, 2024
Thank you for taking the time to leave us a review! Your feedback is appreciated. We apologize for the inconveniences you experienced during your stay with us. We hope you stay with us again on your next visit to Greensburg!

2/10 Terrible

Betty

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shanna Minerd on Feb 17, 2024
Thank you for taking the time to leave us a review. At the Hampton Inn Greensburg, we strive to provide a quality and comfortable stay experience for all of our guests. We would appreciate any feedback you have for us. Please call us at (724) 838 - 8800 to tell us more about your stay, and how we can improve for the future.

8/10 Good

Ted

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shanna Minerd on Feb 17, 2024
Thank you for taking the time to leave us a review! We hope to see you again soon!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The breakfast was great!
Stayed 1 night in Jan 2024
Response from Shanna Minerd on Feb 3, 2024
Thank you for taking the time to leave us a kind review! We are so happy to hear that you enjoyed our breakfast. We hope to see you again soon!

10/10 Excellent

Diane

Stayed 1 night in Jan 2024
Response from Shanna Minerd on Feb 3, 2024
Thank you for taking the time to leave us a kind review! We hope to see you again soon!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shanna Minerd on Feb 3, 2024
Thank you for taking the time to leave us a review! We hope to see you again!

10/10 Excellent

Xiomara

Stayed 1 night in Jan 2024
Response from Shanna Minerd on Feb 17, 2024
Thank you for taking the time to leave us a review! We hope to see you again soon!

10/10 Excellent

Raul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Shanna Minerd on Feb 3, 2024
Thank you for taking the time to leave us a review. We hope to see you again soon!

6/10 Okay

Cheryl

Back Woes!
Everything was nice but mattress hurt my back. Wasn’t comfortable
Stayed 1 night in Dec 2023
Response from Shanna Minerd on Feb 3, 2024
Thank you for taking the time to leave us a review. We're happy to hear most of your stay was enjoyable! We apologize for the back pain you experienced from our mattresses. We hope you give us another chance the next time you're in Greensburg.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Shanna Minerd on Feb 3, 2024
Thank you for taking the time to leave us a review! We would love to hear how we can turn your stay experience into a 10/10. We hope to see you again!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained! Really nice room
Stayed 1 night in Dec 2023
Response from Shanna Minerd on Feb 3, 2024
Thank you for leaving a kind review! We are happy to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Latoya

Stayed 1 night in Dec 2023
Response from Shanna Minerd on Feb 3, 2024
Thank you for taking the time to leave us a kind review. We hope to see you again!

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023
Response from Shanna Minerd on Feb 3, 2024
Thank you for leaving us a kind review! We hope to see you again!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shanna Minerd on Feb 3, 2024
Thank you for your kind review! We hope to see you again!

10/10 Excellent

Tracie

Travelled with partner
It is very clean. Everyone is nice. Price was right.
Stayed 1 night in Dec 2023
Response from Shanna Minerd on Feb 3, 2024
Thank you for the kind review! We are happy to hear that your stay was enjoyable. We hope to see you again!

10/10 Excellent

Karyl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shanna Minerd on Feb 3, 2024
Thank you for your kind review! We hope to see you again!

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
Very nice hotel, staff was extremely friendly and helpful. Bobby, the shuttle driver, got us to and from our destination promptly and was a wealth of information about the area. One word of advice... the front of the hotel faces a busy highway; noise from the traffic wasn't that loud and didn't bother us, but if you're sensitive to noise you may want to request a room facing away from the road.
Stayed 1 night in Dec 2023

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed outdoor fire table.
Stayed 1 night in Nov 2023

8/10 Good

Joe

Stayed 7 nights in Nov 2023
Response from Shanna Minerd on Feb 3, 2024
Thank you for taking the time to leave us a review! We would love to hear how we can turn your stay experience into a 5/5. We hope to see you again!

10/10 Excellent

David, New Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

German, west windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! (Hot, fresh and good selection)
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Sue, HOLT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place

10/10 Excellent

Sue, HOLT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, downtown. Near Falling Waters F L Wright.
Stayed 3 nights in Oct 2023

10/10 Excellent

jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the pleasant staff and clean hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. Great hotel—even better price! Would definitely stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay! Clean, easy, comfortable! All good!
Stayed 1 night in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently great stay
Hotel is conveniently located near shopping, restaurants, casino, and highways. This is our second time staying here when we are in town visiting family. Hotel is clean, rooms are comfortable and spacious, and the staff are friendly and helpful. The complimentary breakfast is very convenient and saves us a stop in the morning. They offer a nice variety and it is very good. There is also a selection of snacks and drinks for purchase anytime during the day.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Staff was great at first during the check in process. After unpacking all of my belongings, I noticed a bed bug on my pillow. I took a picture and took it to the front desk where the staff tried to tell me it was a different type of bug, as if they weren’t trained on what bed bugs looked like. After waiting, Kristan was very rude regarding the entire situation. I requested a full refund on Aug 25th and to be contacted by the manager, and it is now Sept 12 and have received nothing. Do not recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Ken

Stayed 1 night in Aug 2023

10/10 Excellent

tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2023

10/10 Excellent

Christine, bolingbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good area
Close to the amusement parks and very convenient
Stayed 2 nights in Jun 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The heated pool was really enjoyable to use, and inspired me to re-join the Y and start swimming again when I returned home!
Stayed 2 nights in Jun 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, quiet, and decorated nicely. The staff is very accomodating and friendly.
Stayed 4 nights in Jun 2023