All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 348 out of 1001 reviews" "
10 - Excellent
348
Rating 8 - Good. 333 out of 1001 reviews" "
8 - Good
333
Rating 6 - Okay. 145 out of 1001 reviews" "
6 - Okay
145
Rating 4 - Poor. 85 out of 1001 reviews" "
4 - Poor
85
Rating 2 - Terrible. 90 out of 1001 reviews" "
2 - Terrible
90
8.0/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Chad, Mooresville
Business traveller
Apr 23, 2024
Disliked: Amenities
Average property clean fine for a night.
Chad
Stayed 1 night in Apr 2024
Response from April S Front Desk on Apr 24, 2024
Chad, Thank you for taking the time to complete our online survey, your feedback about your stay experience at Clarion Pointe Greensboro Airport is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. As a Choice guest you are truly valued, thank you for your stay with us.
8/10 Good
Keith
Apr 18, 2024
Keith
Stayed 1 night in Mar 2024
Response from Karly on Apr 19, 2024
Keith,Thank you for taking the time to leave a review. We are glad you enjoyed your stay and we hope to see you back again soon.
Joe, Our gratitude for taking the time to review your stay with such positive feedback! We are happy to learn that the hotel's services and facilities met your expectations. We take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued Choice guest. We are so glad you enjoyed your stay. We look forward to visiting with us again.
The owners of this property clearly take great pride in their business. It was so convenient how they had all kinds of snacks and drinks and alcohol up front for purchase. And daily I would get a text that fresh baked cookies were ready for all to enjoy! It is a great value in comparison to the area hotels. I would love love love it that much more if they slapped a coat of white paint on all the walls as it feels very dark. But that is just the interior decorator in me!
Camille
Stayed 3 nights in Apr 2024
Response from April S Front Desk on Apr 17, 2024
Camille, Our gratitude for taking the time to review your stay with such positive feedback! We are happy to learn that the hotel's services and facilities met your expectations and you enjoyed the fresh baked cookies and the variety of snacks and bar beverages in our Market Place and Bar. We do take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued Choice guest. We are so glad you enjoyed your stay experience with us. We look forward to welcoming you back again.
The outside of the property was clean. The staff at the check in desk was friendly. We stayed 2 nights and every staff member we came in contact with was kind. The breakfast buffet was well stocked and fresh. Our room was clean and comfortable.
Jaimie
Stayed 2 nights in Apr 2024
Response from April S Front Desk on Apr 15, 2024
Jamie, Thank you for such a great review! Your kind comments are highly appreciated. I will let my team members know about your great remarks of how every staff member you came in contact with was kind, our clean and comfortable rooms, as well as our stocked and fresh breakfast buffet. Your review is exactly what we hope for all our guests to experience with us, we take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued guest, We are so glad you enjoyed your stay and are all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully.
It is always a pleasure to receive positive feedback. The team here at Clarion Pointe Greensboro Airport, are happy to know that you enjoyed your stay with us. We look forward to you visiting with us again.
8/10 Good
Darcy
Apr 7, 2024
Very Friendly
Darcy
Stayed 5 nights in Apr 2024
Response from April S Front Desk on Apr 8, 2024
We are so glad you enjoyed your stay with us and had a great experience with our friendly staff. Your kind comments are highly appreciated. I will let my team members know about your great remarks. Thank you for staying with us.
Our gratitude for taking the time to review your stay with us, and we are delighted that you enjoyed our full hot breakfast during your stay with us. We take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued guest. We are so glad you enjoyed your stay.
8/10 Good
Heather
Apr 6, 2024
…
Heather
Stayed 2 nights in Apr 2024
Response from April S Front Desk on Apr 8, 2024
Firstly, thank you for such a great review! We sincerely appreciate and value your feedback. Thank you for your stay with us, and we look forward to welcoming you back again.
Convenient to the airport and they have a shuttle to take us to the airport at 5:30 am.
Margaret
Stayed 1 night in Apr 2024
Response from April S Front Desk on Apr 3, 2024
Margaret, Thank you for visiting our hotel. We are glad to learn that the hotel's shuttle services to PTI and our facilities met your expectations and that you enjoyed your stay with us. All of us at Clarion Pointe Greensboro Airport look forward to having you stay with us again.
The deadbolt was difficult to latch. The toilet seat kept wanting to drop down. And the TV, service provider was inconsistent. Signal kept dropping out.
Kevin
Stayed 2 nights in Mar 2024
Response from April S Front Desk on Apr 3, 2024
Kevin, Thank you for your time to leave a review, and we apologize for the oversight in the room for the deadbolt.. We are disappointed you did not enjoy your stay, Please know that we will make every effort to ensure we do better in the future.
6/10 Okay
Shatenita
Apr 1, 2024
Liked: Cleanliness, amenities
Room was very clean and worth the price paid. Parking was challenging due to lots of big work trucks and trailers around. East access to the highway and gas and groceries.
Shatenita
Stayed 1 night in Mar 2024
Response from April S Front Desk on Apr 1, 2024
Thank you for visiting our hotel and town and writing about the stay that you had with us. Your kind feedback is highly appreciated and gratifying to us. We look forward to you visiting with us again.
Kevanta, Our gratitude for taking the time to review your stay with such positive feedback! We take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.
2/10 Terrible
james
Mar 30, 2024
james
Stayed 1 night in Mar 2024
Response from Karly on Apr 19, 2024
Dear james,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
10/10 Excellent
Odny
Mar 30, 2024
Good stay
Odny
Stayed 3 nights in Mar 2024
Response from April S Front Desk on Apr 1, 2024
Odny, Thank you for such a great review! We are thrilled you had a wonderful experience with us and enjoyed everything we offered here at Clarion Pointe Greensboro Airport Hotel. We look forward to having you stay with us again.
Thank you for visiting our hotel and town, your review is exactly what we hope for all our guests to experience with us. We are glad that it made an impression on you. Thank you for your stay with us.
10/10 Excellent
Melissa
Mar 19, 2024
Melissa
Stayed 2 nights in Mar 2024
Response from April S Front Desk on Apr 9, 2024
We sincerely appreciate and value your feedback as a Choice guest Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Greensboro Airport. It is always a pleasure to receive positive feedback, I will let my team members know about your great remarks. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Patrick
Mar 17, 2024
Liked: Cleanliness
Patrick
Stayed 1 night in Mar 2024
Response from April S Front Desk on Mar 18, 2024
We are extremely happy to know your stay was satisfactory.Thank you for visiting our hotel and thank you for such a great review! We look forward to having you stay with us again.
10/10 Excellent
Deidrea
Mar 16, 2024
Deidrea
Stayed 2 nights in Mar 2024
Response from April S Front Desk on Apr 8, 2024
Firstly, thank you for such a great review! We are thrilled you had a wonderful experience with us and enjoyed everything we offered. We look forward to welcoming you back again.
8/10 Good
Sharifah
Travelled with family and small children
Mar 7, 2024
Liked: Cleanliness, staff & service, amenities
I liked the convenience of the hotel being close to the highway. I didn't like that I had to complete a form for breakfast and couldn't just go to the dining area and eat at my convenience. The bed was also very uncomfortable as it sank on one side and I had to keep scooting up on the bed while I was sleeping, which made for a restless night.
Sharifah
Stayed 1 night in Mar 2024
Response from April S Front Desk on Mar 7, 2024
Our gratitude for taking the time to review your stay with us. We apologize for the oversight of explaining the breakfast and your stay was not up to our high standards. We will improve these errors moving forward. We hope you will consider staying with us again.
Hello Tia, We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future.
2/10 Terrible
Thomas
Feb 20, 2024
Thomas
Stayed 1 night in Feb 2024
Response from April S Front Desk on Mar 20, 2024
Hello Thomas, We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. We do hope you will consider staying with us again
The rooms were unbelievably clean and the whole motel is just really nice. I thought the price was great too
Stephen
Stayed 1 night in Feb 2024
Response from Karly on Feb 16, 2024
Dear Stephen,It was a pleasure to have you stay and to read your positive feedback.It is greatly encouraging to hear your appreciation.We will offer yet another awesome hospitality experience next time.We look forward to your next visit.
10/10 Excellent
Lionel
Feb 10, 2024
Liked: Staff & service
Lionel
Stayed 1 night in Jan 2024
Response from April S Front Desk on Feb 12, 2024
Thank you Lionel for visiting our hotel and leaving Us a great review , we are glad that you enjoyed your stay with us.
10/10 Excellent
Andrea
Feb 6, 2024
Andrea
Stayed 1 night in Feb 2024
Response from April S Front Desk on Mar 20, 2024
Andrea, Your kind feedback was highly appreciated. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully.
Great place to stay. Quiet and clean and in a good location
Rusty
Stayed 1 night in Jan 2024
Response from Karly on Jan 19, 2024
Rusty,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!
Firstly!, thank you for such a great review We are thrilled you had a wonderful experience with us and enjoyed everything we offered. I will let my team members know about your great remarks. We look forward to your next stay with us.
Only stayed one night but really enjoyed my stay. Stay were friendly and breakfast was good. Nothing extraordinary in this hotel but would stay there again. Clean, quiet, and safe.
Kayage
Stayed 1 night in Jan 2024
Response from April S Front Desk on Jan 17, 2024
Your kind feedback was highly appreciated. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully. We look forward to welcoming you back again soon.
Sean,Thank you for the review. We have communicated this issue with our team and are optimistic that the problem should not happen moving forward. We do hope you will consider staying with us again.
10/10 Excellent
Joy
Jan 12, 2024
Joy
Stayed 1 night in Jan 2024
Response from April S Front Desk on Jan 17, 2024
Thank you for visiting our hotel and, thank you for such a great review. We look forward to welcoming you back again soon.
Easy to locate, had a hard time figuring out the internet connection
Gladys
Stayed 1 night in Jan 2024
Response from Karly on Jan 12, 2024
Dear Gladys,Thank you for the review. We are sorry to hear you had a hard time figuring out the connection. Please do not hesistate to address this issue to Front Desk next time you are visiting and we will gladly help take care of it for you! We hope to see you back again soon.
Friendly staff, breakfast was good and breakfast area was clean
Pamala
Stayed 2 nights in Dec 2023
Response from April S Front Desk on Jan 31, 2024
Thank you for your lovely comments. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully. As a team, we aim for guest satisfaction, we look forward to welcoming you back again soon.
Your kind feedback was highly appreciated. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully.
I was there for 3 days on business and the customer service was awesome. The hotel was quiet and peaceful all the comforters of home. They had a buffet style breakfast and as a special treat they had warm cookies for you in the evening. I will definitely be back
Carl
Stayed 3 nights in Dec 2023
Response from April S Front Desk on Jan 2, 2024
Your review is exactly what we hope for all our guests to experience with us. We really look forward to you visiting us again.
8/10 Good
David
Travelled with family
Dec 30, 2023
Liked: Cleanliness, staff & service, amenities
Sink faucet was very loose. Tub drain was broken. Hotel uses contracted shuttle service with a 30-45 minute wait time. I personally do not like Direct TV.
David
Stayed 1 night in Dec 2023
Response from April S Front Desk on Jan 2, 2024
Hello David, We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future, we are optimistic that the problem should not happen moving forward. We do hope you will consider staying with us again.
It was a very nice experience. The customer service was very, very good and I especially liked house keeping! Breakfast choices were good and people were friendly and polite.
A very, very good experience. Thank You.
Briggs
Kenneth
Stayed 2 nights in Dec 2023
Response from April S Front Desk on Jan 2, 2024
Firstly, thank you for such a great review! We are thrilled you had a wonderful experience with us and enjoyed everything we offered. I will let my team members know about your great remarks.
Destinee, Your kind feedback was highly appreciated. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully.
Your kind feedback was highly appreciated. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully.
First impression was this hotel is nice and it was clean, the decor was nice and the extras like a teddy bear made out of washcloths was super cute. Then I found a cockroach on my flip flops sticking out of my bag that was on the floor!! I immediately called the front desk to report it and was offered a different room after saying they didn’t have that problem. Needless to say I left the non-problem on a tissue by the sink so they could verify for themselves.
Melissa
Stayed 1 night in Dec 2023
Response from April S Front Desk on Dec 26, 2023
Melissa, Thank you for your comments, and we apologize for the oversight in the room. Please know I will share your comments with my team so we can improve these errors moving forward.
Clean and friendly, very accesible insofar as location
LAZARO M
Stayed 2 nights in Dec 2023
Response from April S Front Desk on Dec 21, 2023
Firstly, thank you for such a great review! We are thrilled you had a wonderful experience with us and enjoyed everything we offered. I will let my team members know about your great remarks.
The staff that we talked with were all very polite and respectful. They were able to answer all the questions we had.
Carrie
Stayed 1 night in Dec 2023
Response from April S Front Desk on Dec 21, 2023
Your kind comments were shared with the team, who were extremely happy to know your satisfaction. Through guest feedback such as yours, we can amplify our strong points.Your participation has been extremely important and gratifying to us.