6/10 Okay
Amanda
Travelled with family
Sep 3, 2024
Disliked: Cleanliness
BEWARE! POSITIVE - The staff are excellent -helpful, polite and knowledgable. The setting of the main restaurant with views over the pool is lovely, service is great & buffet food was of a good quality. Entertainment here was great. The pool areas are very clean with plenty of sunbeds. Beautiful grounds and communal areas.
NEGATIVES - The All Inclusive is terrible! It is nowhere near the standard you would expect for the price point with so many items charged at an additional cost. We would expect this for high end items like wines, seafood etc but the majority of things incurred extra costs (focaccia bread, local cocktails, all except one beer, freshly squeezed orange juice etc). You can only see the additional charges upon arrival using the App. We complained to the hotel who said that the "all-inclusive are for selected food and beverages only except the special cocktails and food due to the price”!
The rooms are very dated and uncomfortable - not luxury at all. The mattress on the sofa bed was rock hard, bathrooms are dated with a hairdryer attached to the wall and over bath shower/shower curtain. No coffee machines, just a few sachets of nescafe and sugar scattered on a tray when you arrive which were not replenished. The rooms were clean but not spotless. Our towels were not regularly replaced despite being left in a pile to indicate that they were dirty. We were expecting authentic Greek with modern conveniences but these rooms could easily have been from 20 years ago.
Amanda
Stayed 7 nights in Aug 2024
