We had an amazing stay at Monastery Estate! The reception staff is super helpful and always provide a smile. They take the time to make you feel welcomed to the hotel, but also the city. The premises provide an amazing architecture and even some ruins that you can see through the glass-floor at the reception. There is a free pool/sauna that you can reserve if you don't have the jetted tub suite, and you can relax right from the middle of the Venetian harbour! The hotel is super clean, no noticeable dings or sounds, beds were super comfortable and the rooms were modern within such an old building. It is located right in the middle of the Old City, but hidden in a smaller street so you don't have any sound of tourists passing by or merchants selling their stuff. There is a restaurant in the hotel where you can have breakfast or have a good diner. The quality of the food is superb, it tastes delicious and have good proportions. Overall, the staff and hotel made my stay in Chania so much better. I would stay there every time I go to Chania for sure!