This hotel has a great location and is clean and comfortable, but the best thing about it is the family that runs it. The owner's son Spyros was there to greet us, grabbed our bags, got us a welcome drink and then sat down with a map and gave us an overview of the island and how to get around. He couldn't have been more than 19 years old and spent 20 minutes just giving us an overview and answering any questions we had, so sweet! When we were finished, we enjoyed our welcome drinks and when finished Spyros took us to our room. Yaya Dimitrios came over and introduced herself as well and she spoke no English (and we no Greek) but she was super sweet. We went out earlyish our last day and had breakfast and a bit of beach time prior to boarding our boat and she checked with us a few times to make sure we had eaten (like any good Greek grandmother would). When we left, she gave us the biggest hugs and smiles, reminded me of my own grandmother. And the owner Dimitrios was amazing as well, very kind, our AC needed to be reset and he was there immediately to take care of it, we were getting ready to go out and he assured us that it would be fixed by the tie we got back. He was very friendly and someone was always there to greet you or around for anything you needed, car rentals, directions, restaurant recommendations, whatever. Will definitely come back on our next trip to Naxos!