The staff were very helpful and friendly throughout our stay. The location of the hotel is very convenient because it is across from the port where ferries to other cities loads and offloads passengers and cars; close to restaurants (walking) and banks; on the local bus line which we used to get to the beaches; there is an area at the waters edge in front of the hotel where you can walk in and swim - my husband and I swam and so did local kids and visitors. You must drive to the nearest beach or take the bus. Car rental in the hotel nextdoor was convenient for pick up and drop off of rental car. Breakfast ranged from cakes, pastries, fresh fruit, eggs, ham, yogurt,assorted juices and teas, breads, a cappuchino machine (which I really liked), olives and figs to name some of the items available. There was something for everyone. The issue we had was the size of the room. It was located on the corner of the third floor with a sloping roof on one sode (like in an attic). This meant that on one side of the room, you could not stand up straight unless you were very short. There were no lights on the sloping side or on that side of the bed so it was dark. The roomt was very small because you lost space with the slope. Our terrace was very small...the chairs fit with enough space for your legs. The bathroom was very small and using the shower got most of the bathroom floor wet. Overall, we enjoyed our stay.