Gray Vacation Packages

Rooms are surface clean only, someone else's toothpaste splatter was on the bathroom counter, grit and mold in the tub area, dirt and dust accumulation on the carpets. While maid service was requested, it was not received. As I was early for check in, I sat in the reception area. Front desk staff was curt with many of the guests, turning them away from check in before 3 PM, rather brusquely I might add, without checking the computer to see if the rooms were ready. I saw no one in management, or at least no one dressed professionally enough to be considered a manager, my entire stay. Overall, I am very disappointed with this Double Tree by Hilton and will not be returning.

Great option in Old Port. Very convenient to dining, shopping and boat tours. You can walk to everything. Courtyard was lovely in the evening for cocktails around the firepit. Would definitely recommend!

Beautiful, clean, modern property close to down town. Easy to walk to where you wanted to go. Parking is available; however, you pay for it like everywhere downtown. The valet service is awesome though. My only other thing I didn’t care for was the view of the roof we had from our room, but not much can be done about that. We got the short stick I guess. We had great views from the roof top bar though and that is a definite draw for staying there again. It’s nice to be able to have a couple of cocktails is a great environment before taking the elevator to your room.

Nice property could add some vending machines by ice machines for soft drinks and snacks.

Fabulous hotel, wonderful staff with a fabulous cafe attached for breakfast.