All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 300 out of 956 reviews" "
10 - Excellent
300
Rating 8 - Good. 424 out of 956 reviews" "
8 - Good
424
Rating 6 - Okay. 136 out of 956 reviews" "
6 - Okay
136
Rating 4 - Poor. 54 out of 956 reviews" "
4 - Poor
54
Rating 2 - Terrible. 42 out of 956 reviews" "
2 - Terrible
42
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Natalie
Travelled with partner
May 25, 2024
Liked: Cleanliness, staff & service, amenities
Staff was so nice, when we had problems with the electrical in our room they switched us rooms right away. Very friendly! Thanks 😊
Natalie
Stayed 2 nights in May 2024
Response from Quality Inn Staff on May 26, 2024
We're so glad our staff was friendly! Thank you very much for the kind review, and for staying with us! We hope to see you again.
The room had no usb ports. Had trouble finding an available electrical outlet just to charge our phones. Bathroom is tiny. Overall the hotel is old and outdated.
Neil
Stayed 2 nights in May 2024
Response from Kristin on May 14, 2024
We're very sorry that your stay was unsatisfactory. We appreciate your feedback about our outlets/room features, and it's something we're working to improve! Thank you for the review and for staying at the Quality Inn!
Thank you for staying with us at the Quality Inn, and for the review! We're glad the location was convenient for you, and we hope you'll stay with us again.
The hotel isn't well maintained. No room service even if you ask for it. They ran out of food during Breakfast. Avoid it and get another hotel one in the area.
Anatoli
Stayed 2 nights in Mar 2024
Response from Quality Inn staff. on Apr 1, 2024
Dear Anatoli, we would like to apologize for the housekeeping and breakfast issues. Thanks for letting us know. It will help us to improve our services. I hope you would give us another chance to serve you better in the near future.
I would give this a 5 stars as the hotel room was clean and spacious. The bed was comfortable enough. The lady who checked us in was pleasant. There are lots of restaurants and it's it walking distance to a lot of things. HOWEVER I did not appreciate housekeeping scaring the crap out of us & trying to break into our room at 8:30-9am when check out is at 11am...?
Amber
Stayed 1 night in Mar 2024
Response from Quality Inn staff. on Mar 29, 2024
Dear Amber, thank you so much for your feedback. We are glad that you had enjoyed your stay with us. I would like to apologize for housekeeping staff knocking your door that early. Thanks for letting us know. It will help us to improve our service. I hope you would give us another chance to serve you better in the near future.
Dear Luca, we are glad that you had enjoy your stay with us. I would like to apologize for the toilet issue. Thanks for your feedback. Thanks for staying with us. We hope to see you in the near future.
6/10 Okay
Jaired
Mar 24, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was huge disappointment
Jaired
Stayed 2 nights in Mar 2024
Response from Quality Inn staff. on Mar 29, 2024
Dear Jaired, we are glad that you had enjoy your stay with us. I noticed you were not happy with the pool. May I know what went wrong? Thanks for your feedback. Thanks for staying with us. We hope to see you in the near future.
6/10 Okay
Christopher Shaun
Travelled with partner
Mar 17, 2024
Liked: Cleanliness, staff & service
The staff were great and hotel was clean. Continental breakfast was very good, pool was old and hot tub was small. The bed and bedding were not great.
Christopher Shaun
Stayed 2 nights in Mar 2024
Response from Quality Inn staff. on Mar 24, 2024
Dear Christopher, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.
Dear Allison, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you again in the near future.
6/10 Okay
Lisa
Mar 4, 2024
Liked: Staff & service, amenities
Needs updating. Tubs are old. Rugs old and warn. Pool area is not nice or inviting
Lisa
Stayed 2 nights in Mar 2024
Response from Quality Inn staff on Mar 7, 2024
Dear Lisa, I would like to apologize for not meeting your standards. Rest assured we are working tirelessly to improve our facility. Thanks for your feedback. it will help us to improve our quality. Thanks for staying with us. Hope you would give us another chance to serve better in the near future.
Dear Jillyne, I would like to apologize for not meeting your standards. Rest assured we are working tirelessly to improve our facility. Thanks for your feedback. it will help us to improve our quality. Thanks for staying with us. Hope you would give us another chance to serve better in the near future.
8/10 Good
Samuel
Feb 29, 2024
Nice
Samuel
Stayed 1 night in Feb 2024
Response from Quality Inn staff on Mar 6, 2024
Dear Samuel, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you again in the near future.
6/10 Okay
Brittany
Travelled with family, Travelled with group
Feb 29, 2024
Liked: Cleanliness, staff & service
It was a very good stay minus the other gas being noisy and the hot tub wasn’t very sanitary
Brittany
Stayed 2 nights in Feb 2024
Response from Quality Inn staff. on Feb 29, 2024
Dear Brittany, we are glad that you had enjoyed your stay with us. We would like to apologize for the noise, I hope you would give us another chance to serve you better. Thanks for staying with us.
The front end staff were very accommodating trying to get us into a ground floor room even though we were early to check in. Their effort was greatly appreciated.
Brenda
Stayed 1 night in Feb 2024
Response from Q on Feb 23, 2024
We are so happy that you had a great experience. Thank you for choosing us, and please come back soon!
Dear Bruce, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.
2/10 Terrible
Natasha
Feb 5, 2024
Natasha
Stayed 2 nights in Jan 2024
Response from Quality Inn staff. on Mar 24, 2024
Dear Natasha, we noticed that you gave us 1 out of 5. We would appreciate if you could tell us went wrong during your stay. It will help us to improve our services. Thanks for staying with us. We hope you would give another chance to serve you better in the near future.
People partied in breakfast area till 2am. Got Staff didn’t enforce quiet time!! Got very little sleep!
Kelly
Stayed 2 nights in Feb 2024
Response from Quality Inn staff. on Feb 12, 2024
Dear Kelly, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for the noise issues during your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.
Dear Quentin, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.
4/10 Poor
Lea
Travelled with family
Jan 27, 2024
Liked: Staff & service
Disliked: Amenities
I am a handicapped person and when we checked in. No elevator and we are on the second floor! It had stated handicap accessible! Way down at the bottom of their page stated steps. The hide a bed in the couch mattress was horrible so my son had to sleep in the floor A great place for workers to stay People were kind and friendly. Place not so much.
Lea
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on Feb 12, 2024
Dear Lea, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.
8/10 Good
Berkeley
Jan 27, 2024
Liked: Cleanliness, staff & service
Berkeley
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on Feb 12, 2024
Dear Berkeley, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.
10/10 Excellent
Greg
Jan 27, 2024
Liked: Staff & service
Clean
Great staff
Bathroom has seen better days
Greg
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on Feb 12, 2024
Dear Greg, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.
8/10 Good
Terisity
Jan 26, 2024
Terisity
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on Mar 24, 2024
Dear Terisity, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.
10/10 Excellent
Andrew
Travelled with family, Travelled with family and small children, Travelled with partner
Friendly staff close to tons of restaurants and stores.
Andrew
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on Feb 12, 2024
Dear Andrew, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.
10/10 Excellent
Lawrence Eugene, Burnsville
Jan 25, 2024
Lawrence Eugene
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on Mar 24, 2024
Dear Lawrence, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.