Grand Case Vacation Packages

I will definitely be back! Our accommodations were spacious and clean. Plenty of room for the 4 of us. The restaurants on resort were all good. But to really experience a taste of the island, you just need to get a taxi down 5 minutes down the road. And it’s all around you. Taxis are very fairly priced, on the Dutch side. Prices are night & day between the Dutch and French side. Another must is to go into Philipsburg, where you’ll find shopping galore and somewhat of a riviera-esc vibe while strolling by beachside restaurants.

Good hotel

The resort was very beautiful and clean! The staff was immaculate! Special big ups to Hopeton, Perla, Ravi, Carlos, Shamma & Devin! They made the experience wonderful & made us feel like it was home away from home♥️

Included in our stay was a complimentary breakfast for 2, which was amazing! Fresh croissants and pain au chocolates with yogurt, juice, and coffee. The view from the room was breathtaking as well. The cleanliness in general was good, but there was obvious dust collecting in places like the mirrors. The ventilation also had visible dust in the air. The staff, while friendly, were difficult to work with. There is not someone there at all times, except for security at night. They give you phone numbers to call staff members after hours in the event of an emergency. Our air conditioning went out in the evening and it was almost unbearably warm. I placed more than 20 phone calls between all the numbers provided and couldn't reach anybody. I was eventually called back after 10pm and was told someone would be working on it. I was then contacted after 11pm saying they couldn't fix it, and they would be willing to move my whole family to another room for the night. As my children were already asleep, this wasn't a reasonable fix. This resort is also quite a distance from anything tourists go to the island to do, so a lot of time is spent driving each day. This could be good for those who are looking to be away from the hustle though. For most of the time we were there, our experience was acceptable. Unfortunately the gravity of the problems we experienced really left a bad taste in our mouth. The price was reasonable for what it is, but I don't intend to stay there again.

The rooms are great and very spacious, the pool is so cute , breakfast is good . Reception staff Carla was very helpful and adorable but another lady we met the next day was not as friendly and definitely glad we got greeted by Carla and not that lady . Just know that the beach is full of seaweed and hard to even get into the water and the odor makes it hard to stay . We drove to the Dutch side for better beaches but still loved the hotel . Cleaning staff was always sweet and did an amazing job . We loved Jay . We did loose power couple times two different days for about one hour and half ,