Grand Case Beach Tours and Activities

We liked the entire staff; they were friendly and helpful. Only the head lady at the front desk was "over it" as far as anything outside of the property. She was pleasant and smiled, but we had to find a restaurant for my husband's birthday for the night after arrival, even though it was our 1st visit and we don't speak French. We also had to find out on our own where the stores were. Until Carla came in and was more helpful and called the small ferry to let them know we would be going to Pistal Island that morning after breakfast. She also tried to get us a reservation for snorkeling, but couldn't get through to them. Serena was the best, every day for our tasty free breakfast, even though we showed up at 10 am most days. Also, Greg was nice with a poolside lunch and our free rum drinks, and 2 night guards, the maintenance man who changed our safe battery, and the cleaning lady were all very kind. We had an issue twice with the water in our room during our week-long stay. The first time was early evening, and we had no hot water for a shower; it was lukewarm. She said they had a small water tank. The next day, we had only a small stream of water in all faucets. She said it was a city problem, but had an emergency supply and fixed it in an hour. The AC and fan were on high, and the bedroom & bathroom were always warm. Some of the beaches and restaurants were closed, depending on the day. We recommend you visit La Plantation in April or May, even if it's more money. Thank you.

Large room with great ocean view, excellent bed and shower. Loved the included breakfast, location and overall hotel design.

Everything was great!