All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 280 out of 721 reviews" "
10 - Excellent
280
Rating 8 - Good. 245 out of 721 reviews" "
8 - Good
245
Rating 6 - Okay. 110 out of 721 reviews" "
6 - Okay
110
Rating 4 - Poor. 47 out of 721 reviews" "
4 - Poor
47
Rating 2 - Terrible. 39 out of 721 reviews" "
2 - Terrible
39
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Eugene
Business traveller
May 20, 2024
Disliked: Staff & service
Check in was quick. Room was clean. Breakfast bar was very limited with anything fresh. Envelope was left to tip house keeping but I received no house keeping so no tip. Room was beside outside door that slammed shut everytime it was opened. Construction workers worked late into the night and were very noisy, I got little sleep the two nights I was there. Heater in pool was broken so I didn't venture there. Otherwise ok.
Eugene
Stayed 2 nights in May 2024
8/10 Good
Marcie
Travelled with family, Travelled with partner, Travelled with group
Thank you for your feedback and we are thrilled to hear that you had a wonderful stay with us.We look forward to welcoming you back on your next visit!Have a great day!
10/10 Excellent
Autamn
Travelled with family, Travelled with family and small children, Travelled with partner
Traveled to see the in-laws for the weekend, had my teenage boys with me, they loved the pool, and little gym area…. Also breakfast was great….!!
Autamn
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Thank you so much for your feedback. We are so glad to hear that your stay with us was wonderful. We hope to see you visit us again in the near future.Have a great day!
The gentleman that checked us was outstanding. He went above and beyond to accommodate my request and I truly appreciate it. My stay was great.
DANIELLE
Stayed 1 night in Mar 2024
Response from General Manager on Mar 15, 2024
Thank you so much for taking the time to share your experience. Our team works hard to ensure every guest feels welcomed and comfortable. We are delighted that we were able to provide you with that. Will surely let my front desk know about your kind words. Hope to see you back in the future.
Thank you for your kind words! We are thrilled to hear that you had a positive experience at our front desk. we look forward to welcoming you again soon.
10/10 Excellent
Delbert
Mar 5, 2024
Liked: Staff & service
I didn't realize they didn't have an elevator. As a senior citizen it is nice not to have to navigate stairs. The clerk did take our bag upstairs. My wife and I didn't bother asking for assistance getting it back down.
The property needs a little TLC but overall was ok.
Delbert
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 7, 2024
We appreciate your feedback regarding the absence of an elevator at our hotel. We understand the inconvenience it may have caused and apologize for that.Glad to hear our front desk was able to help you. In the future we will be happy to give you a ground floor. We look forward to seeing you again soon.
The property is so outdated. I stayed there about a month ago and paid half of the amount that was charged this stay. The room that I was given had a bathroom that was so small that you couldn’t even get dressed in it. There was barely standing room.
Jessica
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
We appreciate your feedback and understand your perspective. We continuously strive to improve our property. Thank you for bringing this to our attention and the hotel is already done some remodeling and are still in the process of completing it. Have a great day.
Thank you for the rating and review for our hotel. We are thrilled to hear you enjoyed your stay. Your feedback means a lot to us, and we look forward to seeing you again.
I had a room change because the first room hadn’t been cleaned properly. I stayed 8 days and my sheets weren’t changed once. On my last day they left me some clean towels. I had already washed the ones I had. Wasn’t happy with having to smell marijuana smoke in hallway. I won’t be staying with them again.
Sharon
Stayed 7 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Thank you for taking the time to write us your review. We are truly sorry to hear about your experience. We are investigating this matter and will take appropriate actions to make sure our future guests have a wonderful experience at our hotel. Thank you for bringing this to our attention.
Thank you for giving us a great rating. We understand your concern on the early check in fee but it depends on how early the guests check in. Our hotel appreciates feedback for our growth and delivering satisfaction to all our guests. We appreciate you choosing to stay with us.
Thank you for giving us an excellent rating and feedback. We are glad your stay was great at our hotel and we look forward to seeing you visit us again soon. Have a wonderful day!+
Thank you for taking the time to review our hotel. We are glad to hear you had a great experience at our hotel.I appreciate you choosing to stay with us.Have a wonderful day!
I want to thank you for sharing about your recent experience at our hotel. We are glad to hear a positive feedback and have shared it with our team as a way of celebrating the guest experience we delivered.Have a great day!
4/10 Poor
Kathy
Business traveller
Jan 28, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The bathtub wasrusted and stained.
Kathy
Stayed 1 night in Jan 2024
Response from General Manager on Jan 30, 2024
Thank you for taking the time to write us your review. We apologize about the bathtub and an action will be taken asap. Thank you for bringing it our attention. Hope to see you again soon.
10/10 Excellent
Dawn
Jan 27, 2024
Dawn
Stayed 1 night in Jan 2024
8/10 Good
Scott
Business traveller
Jan 25, 2024
Liked: Cleanliness, staff & service, amenities
It was a pretty nice room and the front desk employees were very nice. The only negative was the exercise room was freezing and the treadmill didn’t work. Good stay overall though.
Scott
Stayed 1 night in Jan 2024
Response from General Manager on Jan 30, 2024
Thank you for taking the time to write us your feedback. We are glad to hear you enjoyed your stay with us. The treadmill has already been looked at for repair and will be fixed soon. Hope to see you again soon.
6/10 Okay
Robert
Jan 24, 2024
Disliked: Amenities
Good area safe
Robert
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 24, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We are glad to hear you had a great stay and hope to see you soon again.
10/10 Excellent
victoria
Jan 21, 2024
victoria
Stayed 1 night in Jan 2024
Response from General Manager on Jan 24, 2024
Thank you for giving us an awesome rating. We are glad you had a great stay with us and looking forward to having you back soon.Have a great day!
Thank you for taking the time to give us your feedback and we really appreciate it. We are glad you really liked our property and hope to see you again soon.
Thank you for giving us a wonderful rating. We appreciate your business and looking forward to seeing you again.Have a great day!
4/10 Poor
Christopher
Jan 7, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything about the property was fine the staff at the front desk was wonderful super nice guy I appreciate his service and the military the only problem about the property was that it smelled like marijuana through the hallways even into the lobby and that really ruins my whole experience at the hotel
Christopher
Stayed 1 night in Jan 2024
Response from General Manager on Jan 24, 2024
Thank you for taking the time to write us your feedback. Glad to hear your overall stay with us was good. We appreciate you bringing the smell issue to our attention. I will share your message with our team and ensure necessary actions are taken.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.
Super simple check in
Friendly desk attendant
Nice room
Perfect location
John
Response from General Manager on Jan 30, 2024
Thank you for taking the time to write us a review. We appreciate your business and your positive review. Hope to see you visit us again soon. Have a great day!
What I like the most was the customer service. Kyle was polite, helpful and very friendly. I really enjoyed my stay there and will be back soon…
Parlo
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 12, 2023
Thank you for sharing your experience. Your lovely words will be shared with Kyle. He is awesome in what he does. Thank you for choosing our hotel and we hope to see you again soon.
The clerk checking me in was very pleasant. Such a nice guy.
Cheryl
Stayed 1 night in Nov 2023
Response from General Manager on Dec 12, 2023
Thank you for taking the time to write us your review. We are glad to hear that you enjoyed your stay with us. Our team works hard to make our guests experience pleasant at all times. We hope you visit us again.!
Thank you for your rating our hotel Mr. George. We are glad to hear that you enjoyed your stay with us. Our guest satisfaction is our number one priority. We hope to see you again!