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Reviews of Apt Playa del Ingles Patronato

3 out of 5
Apt Playa del Ingles Patronato
San Bartolome de Tirajana, Las Palmas

Reviews

6.4
Rating 10 - Excellent. 17 out of 56 reviews" "
Rating 8 - Good. 12 out of 56 reviews" "
Rating 6 - Okay. 4 out of 56 reviews" "
Rating 4 - Poor. 10 out of 56 reviews" "
Rating 2 - Terrible. 13 out of 56 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities
Good property near Playa del Ingles
Stayed 1 night in Apr 2024

2/10 Terrible

ellie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely filthy, bathrooms are covered in mould. Staff are rarely available. Our entire kitchenette was connected to one extension cord- which had another extension cord plughed into it that was connected to the lights and TV. Complete firehazard.
Stayed 3 nights in Mar 2024

2/10 Terrible

Stuart

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place itself was ideal. Very clean and proper facilities. My main issue was the boiler was broken and unable to shower.
Stayed 2 nights in Jan 2024

2/10 Terrible

Bobby

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Unacceptable and Unhygienic
Positives - The staff were very nice and the beds were okay. Negatives - Dirty cutlery(knives, fork and spoons full of limescale) The toaster was so dirty I wouldn’t put any sort of bread in it. It was terrible. The water in tue bathroom was freezing and I had it on the hottest setting. The noise outside the room was loud and could here every bit of movement When I booked the picture was different and showed a different room Probably the worst place I’ve stayed unfortunately The owners seemed like friendly people but something has to be done because what me and my friend stayed in was unacceptable and unhygienic If you have the money definitely book somewhere different and if your planning on coming just either spend a little bit more money or stay somewhere different
This drawer not great
Dirty cutlery
Dirty cutlery
Dirty kettle
Stayed 7 nights in Nov 2023

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

J M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful
I was given a great welcome from the end of the street. And the sunniest smile! She then set up my Wi-Fi for me- very considerate! Excellent value apartment
Stayed 7 nights in Feb 2023

2/10 Terrible

Borislav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend this place!
I do not recommend this place! I was accommodated at a different address. They did not even ask me if I agreed. The room has a bed, a TV and a wardrobe. There was no cleaning of the room and the bed linen for a stay of 6 nights. It is worse than a student dormitory. Only that I was allowed to check out the room a few hours later at 2:30pm
Stayed 6 nights in Jan 2023

8/10 Good

MF

Stayed 3 nights in Nov 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from staff
Excellent service from staff.
Stayed 3 nights in Nov 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
Noisy to sleep comfortably
Could not get in touch by texts and no reply after I texted. Had to pay for an international calls to get into the apartment. Noisy all hours of the night until early morning with doors slamming. Only 1 towel to shower with for 2 people! Asked for a 2nd towel and never got it or a reply back!
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Noise all night into the early hours.
Noise all night and into the early hours with people banging doors very loud! The contact person was difficult to get in touch with by text on WhatsApp! She said she would give me a code to call her on What'sApp, but she never provided it after I arrived. I had to call her and it cost me a lot of money to make an international call!
Stayed 5 nights in Nov 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Its was cleen and good value. Nice big room for price payed. Staff friendly but not so good English. Had a small issue with the wifi but was resolved. The wifi was poor it would cut out.
Stayed 1 night in Mar 2022

8/10 Good

Lucie

Travelled with group
Nice place, very basic but did a job! Have to call go check in which wasn’t clear but was easy once we knew! Would stay again for the price and ease
Stayed 1 night in Mar 2022

4/10 Poor

Diego

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not what I was expecting. The picture doesn't match and the double bed was two twin beds together. Not a welcoming service, a bit messy. The locks didmt work well.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and adequate for a short stay
I was only staying for one night, on entrance I noticed that the fan was completely covered in dust and fluff. I had to open it and clean it. The room was clean and I was lucky to have the whole room to myself, also was glad to see a towel supplied. During my stay, there was only one more guest so it was very quiet. The room is in a residential area so expect the usual noise of people going about their business. This was fine. Also the room was at a top of two flight of stairs and no lift, something to bear in mind if you have difficulty climbing stairs. Overall it was good for a one night stay
Stayed 1 night in Sep 2021
Response from 8 on Sep 14, 2021
Thanks for stay.

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

José wilmar

Travelled with partner
Liked: Amenities
Buena ubicación , limpio , siempre atentos . Zona sin ruido .
Stayed 1 night in Apr 2024

4/10 Poor

Noelia

Stayed 1 night in Mar 2024

4/10 Poor

Deyver

Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything smelled smoke, even the blankets. The other people where smoking in hallway and one need to use earplugs to be able to sleep. Nice neighborhood, close to food shops, and located nice i. The middle of the city
Stayed 1 night in Feb 2024

2/10 Terrible

Klemens

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Standort der Unterkunft war plötzlich anders als auf ebookers, Unterkunft hatte keine Rezeption, erst nach einem Anruf tauchte jemand mit ca. 50 Schlüsseln auf. In der Nacht als wir ins Appartment kamen waren diverse neue Sachen drin (Kinderwagen, fremde Wäsche,...), verunsichert extrem. Das Appartment war offen gegen oben und ab ca. 08.00 Uhr laute Musik. Der Aufenthalt war eine Katastrophe!!
Stayed 1 night in Dec 2023

8/10 Good

Egil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Carmen

Stayed 1 night in Dec 2023

2/10 Terrible

Rene

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

6/10 Okay

Börje

Enkel men funktionellt för en natt
Stayed 1 night in Nov 2023

2/10 Terrible

SERGIO MORALES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para dormir y punto. Para una estancia de 2-3 noches.
Stayed 3 nights in Nov 2023

2/10 Terrible

Estelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La responsable du logement a refusé de nous accueillir. Nos avions prévenu de notre heure d’arrivée tardive. Et celle ci a jugé bon de nous laisser dehors et bloquer notre numéro de téléphone. Je ne recommande pas du tout! ESCROC INCONSCIENT!!!
Stayed 1 night in Nov 2023
Response from 1 on Nov 13, 2023
You arrieved 03:00 in the night.You reservacion has check in time from 15:00 to 22:00.You didnt call host to arrange late check in. Others Who did got it done but you didnt so i dont expext you at 3 in the night but 15:00 to 22:]] which you paid for and thats included in your stay.

10/10 Excellent

Raúl

Stayed 1 night in Jul 2023

10/10 Excellent

Lukas

Stayed 1 night in Jul 2023

10/10 Excellent

JOSE GREGORIO

Travelled with group
Liked: Cleanliness, staff & service
Precio
Stayed 2 nights in May 2023

2/10 Terrible

Julia M

Stayed 2 nights in Apr 2023

2/10 Terrible

Afonso

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucia, zulo como habitación y sin ventilación. PARA NO REPETIR, es preferible dormir en la calle
Stayed 1 night in Mar 2023

8/10 Good

Stefano

Buona posizione
Stayed 3 nights in Mar 2023

10/10 Excellent

Carina

Stayed 2 nights in Feb 2023

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2023

10/10 Excellent

Fred Ove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good people, helpful and even carried my heavy suitcase. I recomend this fully! Will definitely be back!!!!
Stayed 2 nights in Nov 2022

4/10 Poor

Eva Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cuando llegamos no encontraban nuestra reserva estuvimos un buen rato esperando hasta que nos dieron la habitación. olor muy fuerte en el edificio a comida, el edificio no tiene pinta de hotel parece una casa cualquiera que la han adaptado para el turismo. la calle es estrecha y oscura no recomendado para viajeros solos. la verdad si pudiese elegir no vendría a este sitio
Stayed 1 night in Nov 2022

4/10 Poor

Leonie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine bodenlose Frechheit so ein Zimmer zu vermieten. Kein Fenster (ohne das irgendwo in der Anzeige mal anzumerken), extrem hellhörig und dementsprechend laut, dreckiges Geschirr, dreckiges Bad, in dem es nicht einmal sauberes Klopapier gab. Würde jedem herzlichst davon abraten, die Unterkunft zu mieten.
Stayed 1 night in Oct 2022

10/10 Excellent

Li0

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien
Stayed 5 nights in Sep 2022
Response from 5 on Sep 22, 2022
Lío fantástico y maravilloso.

10/10 Excellent

Chaxiraxi

Stayed 1 night in Jul 2022

4/10 Poor

Victoria

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely NOT
I’m not going to offend the owner or anything like that. First of all Wi-Fi doesn’t work at all. Place wasn’t clean( even dishes were sticky and dirty) Absolutely don’t recommend this place. I’m very disappointed of this place. No kettle in the room, hot water just for one person ( which is very poor for sharing bathroom with someone else) No one takes trash for one week, no brush to clean up the floor, no duvet( just simple blankets) Everything old and to be honest I was kind of scared to sleep in this bedsheets… Also I was very disappointed and angry when the owner came to my room when I wasn’t in any took hair dryer without telling me about that. That’s really pissed me off. If you planning to visit Gran Canaria like I do every year 2-3 times just save up a little bit more money for better place to stay.
Stayed 7 nights in Mar 2022

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
El lugar estaba muy bien, precio economico y en general bastante limpio.
Stayed 1 night in Feb 2022
Response from 10 on Feb 14, 2022
Pablo Excelente.

10/10 Excellent

Kevin Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sencillo, ideal precio-calidad
Stayed 1 night in Jan 2022
Response from 10 on Jan 17, 2022
Gracias por la estancia. Espero darle la bienvenida pronto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale la pena reservar!
Excelente! Muchisimas gracias.
Stayed 1 night in Oct 2021

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
Stayed 1 night in Jul 2021

10/10 Excellent

iluminada del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me ah encantado para volver a repetir
Me ah encantado y el recibimiento al apartamento han sido muy educados con nosotros y muy amables yo repito a ir os lo recomiendo😍❤️
Stayed 1 night in Jun 2020
Response from excelente on Jul 25, 2020
Ustedes tambien hacido muy amable y has usado la casa muy limpio.recomendado por mi y espero darle la bienvenida pronto.

8/10 Good

Åge

Stayed 8 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Sandstorm Gran Canaria
Bilden på hotellet överensstämde inte med rummet vi fick. När vi anlände var rummet "redan uthyrt' Troligtvis används det bara som en lockbild. Dock var vi glada att få tak över huvudet, då vi var strandade i sanstormen på Gran Canaria. Tjejen som mötte upp oss och visade oss till ett annat rum var dock väldigt vänlig och tillmötesgående. Man går vad man betalar för. Vi bodde bara 1 natt.
Stayed 1 night in Feb 2020

2/10 Terrible

Patrick

Disliked: Staff & service, property conditions & facilities, room comfort
A FUIR ABSOLUMENT -INSALUBRE !!!
Il est honteux de proposer à la location un lieu sans fenêtre, sans éclairage naturel, et ne faisant 9 mètres carrés !!! De plus aucun contact sur sur place. Heureusement qu’une voisine serviable a réussi à contacter la personne qui devait apporter les clés et qui n’est pas précisée dans l’annonce. La salle de bain partagée apparemment propre mais qui abritait des blattes. HÔTEL.COM est responsable de cette situation en validant de tels biens sur son site. Nous n’avons pu y dormir et avons préféré retourner dormir sur les banquettes de l’aéroport !!! Cette situation est scandaleuse.
Local exigu
Local exigu et des fils électriques volants...
Pas d’éclairage naturel
La fenêtre donnant sur une gaine technique
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bei der ersten Übernachtung konnte nur ein Zimmer bezogen werden da das zweite noch belegt war.An schlafen ist kaum zu denken da die Fenster der Zimmer zum Treppenhaus liegen und sobald jemand in der Nacht das Treppenhauslicht betähtigt es Tag Hell in den Räumen ist.Des weiteren befand sich eine Schabe in meinem Bett,es stinkt nach Bratenfett und Knoblauch weil eine Gemeinschaftsküche sich unterhalb des Treppenhauses befindet und alle Essens Gerüche in die Schlafräume dringen.Ich kann nur jedem Raten sich das Geld zu sparen da schläft man besser am Strand in einem Schlafsack.
Stayed 7 nights in Jan 2020