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Reviews of Scandic Opalen

4 out of 5
Scandic Opalen
Engelbrektsgatan 73, Gothenburg

Reviews

8.6

Excellent

Rating 10 - Excellent. 739 out of 1599 reviews" "
Rating 8 - Good. 629 out of 1599 reviews" "
Rating 6 - Okay. 164 out of 1599 reviews" "
Rating 4 - Poor. 45 out of 1599 reviews" "
Rating 2 - Terrible. 22 out of 1599 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location with tram stop within 5 mins walk, giving very easy access for exploring Gothenburg. Whilst not extravagant, rooms are clean and more than adequate. What we enjoyed most about the hotel is the buffet breakfast - plenty on offer, with a really good selection for both hot and cold options. Would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Ella on Apr 25, 2024
Hello Winnie thank you for the review, we appreciate all types of feedback. We are so glad to hear that you enjoyed the location of the hotel and our delicious breakfast! Hope to see you at the hotel whenever you are back in Sweden.Kind regards, Ella

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
We were disappointed in the lack of cleanliness in our room and around the property. We chose to spend very little time in the room, so that was helpful. For those not familiar with the area, the hotel is not located in an area I would chose unless I needed to go to the stadium.
Stayed 2 nights in Apr 2024
Response from Johanna on Apr 4, 2024
Hi Tiffany, Thanks a lot for your feedback, it means a lot to us as it helps us improve our guests experiences. I hope we get the chance to welcome you back so you can have a better stay next time. Best regards,

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the stadium for all the games. Walking distance to Liseberg amusement park and lots of places to eat. Great hotel! We would stay there again.
Stayed 3 nights in Dec 2023
Response from Johanna on Feb 20, 2024
Hi Mandy,How nice that you had such a good stay with us. That makes us very happy to hear.Thank you very much for taking the time to write a review.We look forward to welcoming you again, a warm welcome back!Best regards,

6/10 Okay

Pétur

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The stay was good but the room was small. The painting in the ceiling was falling off. They do not clean the room unless u ask for it.
Stayed 5 nights in Dec 2023
Response from Scandic Opalen on Jan 9, 2024
Thank you Pétur for your respond. If your room feels too small next time, just let us know and we could fix something for you. We do not clean the rooms without request because of all the waste and bad impact it has on the environment. If you want to have your room cleaned every day just let us know at your arrival. Hope you have a better visit next time. Kind regards,Scandic Opalen

10/10 Excellent

Arista

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet that is included is unreal. There are so many options, including a section for gluten free/dairy free and vegan. The amenities are awesome - the hotel has thought of everything you could need and has it available. Would love to come back again!
Stayed 2 nights in Dec 2023
Response from Scandic Opalen on Jan 9, 2024
Thank you Arista for your review. We are happy to hear that you had a nice stay at our hotel and you are very welcome back here. Hope you will come back soon!Kind regards, Scandic Opalen

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet! Right near the hockey rink…comfortable 4 star hotel…we weren’t there long enough to take advantage of the other amenities. Close to train station, tram etc. great value
Stayed 1 night in Dec 2023
Response from Hanna on Jan 3, 2024
Hello John, thank you for the nice review! We are glad that you enjoyed your stay with food and location. Hope you had a good time in Gothenburg.Welcome back, Kind regards, Hanna

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and kind staff, very clean and excellent breakfast in the morning
Stayed 4 nights in Nov 2023
Response from Hanna on Nov 21, 2023
Hello Barbara! Thank you so much for the nice review and the kind words. We are glad that you enjoyed your room and the breakfast. Hope to see you again soon!Kind regards, Hanna

8/10 Good

Bilal

Stayed 6 nights in Sep 2023
Response from Hanna on Sep 27, 2023
Hello Bilal, thank you for the nice review and we are happy that you enjoyed your stay!Hope to se you again soon,Kind regards, Hanna

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Gothenburg!
Great place, in the heart of Gothenburg! You can easily travel from the place by train or bus! Staffs are kind and excellent service and the breakfast was great!
Stayed 3 nights in Mar 2023
Response from Anna on Aug 25, 2023
Thanks Jack for the review! We are happy that you enjoyed your stay here at Scandic Opalen. Have a wonderful day and we hope to se you again soon. Kind Regards,

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet and relaxing. Good breakfast. Nice staff.
Stayed 1 night in Aug 2023
Response from Anna on Aug 14, 2023
Hi Maria and thanks for your review. I am glad you enjoyed your stay here at Opalen and I hope we meet again soon.Kind regards, Anna

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Rasmus on Aug 7, 2023
Hej Louise!'Tack så mycket för din fina recension och vad kul att du var nöjd med din vistelse hos oss :). På återseende!.Mvh

10/10 Excellent

Luc

Stayed 1 night in Jul 2023
Response from Scandic Opalen on Aug 17, 2023
Hello Luc! Thank you for the great response, hope we see you again soon. Kind regards

8/10 Good

Molly

Stayed 3 nights in Jul 2023
Response from Martin Scandic Opalen on Aug 15, 2023
Dear Molly! Thank you for your rating. Welcome back to Scandic Opalen

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Rasmus on Aug 2, 2023
Hej Anne!Tack så mycket för din fina recension och otroligt kul att höra att er vistelse här var på topp. Hoppas vi ses igen :).Mvh,

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Launching Point
The stay at the hotel was good - we were there for the Gothia Cup. Excellent location to many of the fields, the opening ceremony, and public transportation stops. Additionally, the hotel was close to many restaurants, cafes, and grocery stores nearby. The room was clean and spacious. The air conditioning could have been better but I understand since it rarely gets warm enough. The breakfast was average but it was included. The views from the top floors were magnificent and the hotel was a great launching point for our travels.
Stayed 6 nights in Jul 2023
Response from Rasmus on Aug 2, 2023
Hi Keith!Thank you for your kind review of our hotel. We are glad that you felt satisfied with your stay here and you are more than welcome back. Hope we see each other again :).Kind regards,

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Rasmus on Aug 2, 2023
Hej Molly!Tack för din fina recension och väldigt kul att höra att ni hade en så trevlig vistelse hos oss. Hoppas vi ses igen i framtiden :).Mvh,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2023
Response from Rasmus on Aug 2, 2023
Hej!Tack för din recension så hoppas vi på att ses igen så vi kan göra din vistelse ännu bättre nästa gång :).mvh

2/10 Terrible

Joakim

Stayed 2 nights in Jul 2023
Response from Rasmus on Jul 21, 2023
Hej Joakim!Tack för din recension. Vad tråkigt att din vistelse inte levde upp till dina förväntningar. Vi hoppas att vi syns igen och att det blir bättre nästa gång :).Mvh,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Rasmus on Jul 17, 2023
Hej!Vad kul att ni hade det så bra här under er vistelse.Vi syns i framtiden!.Mvh,

8/10 Good

Ricard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Buena relación calidad-precio
Stayed 2 nights in Jul 2023
Response from Rasmus on Jul 17, 2023
Hi Ricard!Thank you for your review and were happy that you felt that you got your moneys worth.We hope we meet in the future!.Kind regards,

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023
Response from Jonna on Jul 11, 2023
Tack Daniel för fina poäng om er vistelse. Varm välkomna tillbaka och ha en fortsatt härlig sommar. Med vänlig hälsning

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for concert down the street, lots of guests
High traffic hotel, here for a concert at stadium down the street. Staff did a great job to cater to all the fans/guests. Breakfast is very good and services lots of people each morning. Building is old, but it works. Our 3rd bed was a pull-down bunk bed, which was fine but don't expect to be awed by interior design. I'd recommnend adding pads to the bottoms of furniture because the sliding by the cleaning staff upstairs and next door is very loud.
Stayed 4 nights in Jun 2023
Response from Jonna on Jul 4, 2023
Thank you Jack for your review. It helps us to be better and what we can thick about in the future. We are happy to hear that you enjoyed our pre party here before the concert and that you liked our staff here at Scandic Opalen! We hope to see you next time you're passing by Gothenburg!Best regards

8/10 Good

VTRICITY LLC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Johan on Jun 16, 2023
Hello,Thank you for the review. I'm glad to see you had a nice time visiting us.Hope to see you again,Regards

10/10 Excellent

Bartosz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Johan on Jun 16, 2023
Hello Bartosz,Thank you for the great review! I'm really happy to hear that you had an amazing stay at us.Welcome back,Regards

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms where average but the breakfast and location was great
Stayed 3 nights in May 2023
Response from Johan on Jun 8, 2023
Hello Katie,Thank you for the review, I'm happy you had a nice stay! I'm really happy to hear you liked the breakfast.Hope to see you again,Regards

10/10 Excellent

Bikendra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good better and best.
Stayed 3 nights in May 2023
Response from Johan on Jun 7, 2023
Hello!Thank you for the kind words, I'm happy to hear you liked everything!Hope to see you soon again,Regards

8/10 Good

Toshiya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff and nice room.
Stayed 3 nights in May 2023
Response from Johan on May 25, 2023
Hello,Thank you for the review. I'm happy you enjoyed the room and our staff.Welcome back,Regards

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at a Scandic Hotel. And we loved it. Very clean friendly staff amazing breakfast. Parking on site for a price.
Stayed 1 night in Apr 2023
Response from Johan on May 1, 2023
Hello Julia!Thank you for the review. I'm happy you had an amazing stay with friendly staff and great breakfast!Hope to see you again,Regards

10/10 Excellent

Holger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conference visit
A modern hotel in Gothenburg. The rooms are small but very modern and comfortable.
Stayed 5 nights in Mar 2023
Response from Johan on Apr 4, 2023
Hello Holger!Thank you for the kind words. I am glad you enjoyed the conference visit. I can recommend you to try a superior room next time, and the room will be much bigger!Welcome back!Regards

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location.
Great location, clean and friendly.
Stayed 3 nights in Feb 2023
Response from Johan on Mar 1, 2023
Hello Brian!Thank you for the kind words, we really appreciate it!Hope to see you another time,Regards

8/10 Good

Stephen

Stayed 2 nights in Feb 2023
Response from Johan on Feb 16, 2023
Hej Stephen,Tack för din fina respons, hoppas att vi ses snart igen.Hälsningar

6/10 Okay

Gerhard

Stayed 2 nights in Dec 2022
Response from Jonna on Dec 30, 2022
Tack för din feedback Gerhard! Mvh

8/10 Good

Hana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple clean room. Breakfast is very good. Hotel is in a nice area.
Stayed 3 nights in Oct 2022
Response from Jonna on Oct 25, 2022
Thank you Hana for a nice review. We hare happy that you liked both the hotel, breakfast and the location. Hope to see you next time you come to visit Gothenburg. Best Regards

8/10 Good

Jesper

Stayed 2 nights in Sep 2022
Response from Jonna on Oct 25, 2022
Tack för ert fina omdömde Jesper! Vi ses fram emot att välkomna er tillbaka!Med vänlig hälsning

10/10 Excellent

martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Stayed 4 nights in Jul 2022
Response from Marjo on Aug 4, 2022
Hej Martina, Tack så hjärtligt för ett super omdöme! Hoppas vi ss igen! Mvh Marjo Assistant Service Team Manager

6/10 Okay

Mathias

Stayed 1 night in Jul 2022
Response from Marjo on Aug 4, 2022
Hej Mathias, Tack för att du valde att bo hos oss på Opalen, och tack för att du lämnat ett omdöme! Mvh Marjo Assistant Service Team Manager

8/10 Good

Kristbjörg

Stayed 5 nights in Jul 2022
Response from Marjo on Jul 15, 2022
Hej! Tack så mycket för ett fint omdöme. Ha en fortsatt härlig sommar! Mvh Marjo Assistant Service Team Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Marjo on Jul 7, 2022
Hej! Tack för att du gett oss ett fint omdöme! Med vänliga hälsningar, Marjo, Assistant Service Team Manager

8/10 Good

Roger

Stayed 2 nights in Jun 2022

8/10 Good

Rikke

Stayed 1 night in Apr 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel and central to everywhere we needed to get to Staff lovely especially Hans who took the time to speak to us. Other guests quite loud and the room could be a little bit warm at night
Stayed 4 nights in Mar 2022
Response from Linda on Apr 19, 2022
Thank you Alison, it makes us really glad that you enjoyed your stay. Nice to hear that Hans took good care of you :) Please come back to visit us soon again!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The Hotel was in Good condition. Great view in the more expensive rooms on 11th floor. Good breakfast, Good Location. Recomend it. Parking right outside (30kr/ hour)
Stayed 1 night in Jan 2022
Response from Scandic Opalen on Jan 16, 2022
Dear Robert, thank you for this feedback. We're glad you enjoyed your stay here at Scandic Opalen. Hope to see you here again soon! Kind regards, Nathalie

10/10 Excellent

Felicia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Scandic Opalen on Dec 29, 2021
Hej Felicia, tusen tack för detta fina betyg! Varmt välkommen tillbaka! Mvh Nathalie

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay Gothenburg
Nice large hotel, reception staff very welcoming, family room & the view was excellent. The hotel was busy & sometimes difficult to get served at the bar area, the staff member welcoming guests for breakfast needs customer handling training. All in all, a really pleasant visit, would definitely recommend this hotel for families. I will return
Stayed 1 night in Nov 2021
Response from Scandic Opalen on Nov 10, 2021
Dear guest, thank you so much for this lovely review. We are happy to hear that you enjoyed your stay here at Scandic Opalen. Hope to see you here again soon! Kind regards, Nathalie Front Office

8/10 Good

Joakim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Jes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Hollene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
Hotel is nice, clean, and centrally located. It was very busy as it’s vacation period, hotel did a good job of spreading out breakfast times and check out times. Lifts were very busy! Would definitely stay here again.
Stayed 2 nights in Jul 2021
Response from Linda on Aug 4, 2021
Thank you so much for your kind words. It makes me extra glad that you appreciated our job with spreading breakfast guests since that is a major challenge now in these crazy pandemic-times. Hope to see you back here soon! /Linda

8/10 Good

Ludvig

Stayed 1 night in Jul 2021

8/10 Good

Saori

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Johanna on Apr 2, 2024
Hej Saori, Tack snälla för din recension. Vad kul att du har haft det så bra här hos oss. Jag hoppas verkligen att vi ses snart igen!Med vänliga hälsningar,