3 Bedrooms Suite
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Reviews of O'Shea's Royal Hotel

3.5 out of 5
O'Shea's Royal Hotel
48 Marshall Street, Goondiwindi, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 106 out of 292 reviews" "
Rating 8 - Good. 128 out of 292 reviews" "
Rating 6 - Okay. 45 out of 292 reviews" "
Rating 4 - Poor. 10 out of 292 reviews" "
Rating 2 - Terrible. 3 out of 292 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean. Handy having restaurant downstairs. Perfect place to stay on the way home to Brisbane. Only one thing of note, and that is that the toilet doors open inwards and there is no room to walk in because the toilet is in the way. Otherwise loved it and would definitely stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Nov 2023

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Oct 2023

10/10 Excellent

Maddison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Delicious meals in the bistro downstairs. Room was clean and bed was comfortable but bathroom door was broken. My husband was able to fix the door and the Manager shouted us a round of drinks at the bar which we really appreciated. The beer garden at the pub was beautiful with jasmine flowers everywhere!
Stayed 1 night in Oct 2023

6/10 Okay

Deborah, KURWONGBAH

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The “royal” hotel closes on Kings birthday! We were called at 2 wanting to know when we would arrive, because they were closing!! I said we were at least two hours away and what about the bistro for dinner; NO we are closing early it’s a public holiday. What hotel closes on a PH???? Our key was left in potplant. Going in back way wasn’t pleasant. Room was ok. One little soap,nothing else. No washers. No extra pillows. Very low grade tea and coffee. Not worth what we paid. Very disappointing.
Stayed 1 night in Oct 2023
Response from Management on Oct 4, 2023
Hi Deborah,We are sorry that your stay with us was not to your standards. As you can appreciate, the hotel industry traditionally only closes for 2 public holidays a year. Given our low occupancy rate on the King's Birthday, Management took the rare opportunity to close early and hold a staff team building exercise to acknowledge and reward their hard work.Regards,Management.

6/10 Okay

Pragash

Stayed 1 night in Sep 2023

8/10 Good

Bruce

Liked: Cleanliness
Stayed 3 nights in Sep 2023

8/10 Good

David

Stayed 1 night in Sep 2023

8/10 Good

Sylvia

Stayed 1 night in Sep 2023

10/10 Excellent

Declan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very honest
Stayed 2 nights in Aug 2023

8/10 Good

Trevor

Liked: Cleanliness, staff & service
Room door opener was loose almost hanging of the door
Stayed 1 night in Jul 2023

10/10 Excellent

Joy

Stayed 1 night in Jul 2023

10/10 Excellent

DavidandCassandra

Stayed 1 night in Jun 2023

6/10 Okay

Ammi

Stayed 1 night in Apr 2023

10/10 Excellent

Hind Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ut was great.
Stayed 1 night in Apr 2023

10/10 Excellent

Donna

Stayed 1 night in Mar 2023

6/10 Okay

PCYC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I got a single room, no bathroom and the curtains were not up properly causing the street lights and sun to cone through. Also the shared showers had no hot water so a cold shower was had to be had. Next time ill try and get a shower in a room.
Stayed 2 nights in Feb 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Neale

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Pluses; Check-in staff member was friendly and helpful. Bistro dinner was good. Minuses: ‘Executive suite’ ensuite room needed work - paint was peeling from bathroom ceiling, bathroom door wouldn’t close fully, air conditioner made odd noises during the night. Central location, parking available on-street or at the rear of the property. Surprised at 4.1 rating - more like a 2.5. Basic room in need of some work and certainly not what we’d call an ‘executive suite’. Priced right ($127 after discount) but below expectations.

10/10 Excellent

William

Stayed 1 night in Dec 2022

10/10 Excellent

Mischa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for a stopover. Convenient to everything in the main street and the bistro downstairs does a great meal. Very comfortable stay and would definitely recommend.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Thanks.

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel generally is very appealing, however, the room I was in did not have a waste bin, nor a bedside light, which is very inconvenient. The basin tap was leaking and needs new washers. Everything else was fine.
Stayed 1 night in Nov 2022

10/10 Excellent

Dale

Stayed 1 night in Oct 2022

8/10 Good

Stephanie

Travelled with family and small children
Liked: Staff & service
Location was good. Said cots were available but were not.
Stayed 1 night in Oct 2022

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was comfortable bathroom clean but needs some attention overall very satisfied😊
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff were friendly and the food was good The bathroom needed a bit of maintenance
Stayed 3 nights in Sep 2022

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trav was so lovely and waited back for us to check in late. Will definitely be making this our regular overnight stay on our way out west.
Stayed 1 night in Sep 2022

6/10 Okay

glen

Stayed 1 night in Oct 2022

10/10 Excellent

Jason

Stayed 1 night in Sep 2022

8/10 Good

Keith

Liked: Staff & service, amenities
Friendly Staff, Nice central location, Good option for a short stay
Stayed 1 night in Sep 2022

8/10 Good

Clint

Stayed 1 night in Oct 2022

10/10 Excellent

Kayla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable and comfortable in the centre of town.
Stayed 1 night in Sep 2022

8/10 Good

Ron

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was smelly. Glass in fridge had a crusty rim.
Stayed 1 night in Sep 2022

6/10 Okay

Georgina

Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, and everything you need is right there. Great staff and manager.
Stayed 1 night in Sep 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific manager who gave us great recommendations
Stayed 1 night in Sep 2022

10/10 Excellent

Sheril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2022

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Aug 2022

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good accomodation for a pub, great staff and good pub food downstairs.
Stayed 1 night in Aug 2022

10/10 Excellent

Sally

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful having dinner and a drink in the pub then heading straight upstairs to warm shower and comfy bed!
Stayed 1 night in Jul 2022

8/10 Good

Terry

Stayed 1 night in Jul 2022

10/10 Excellent

Bruce

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
In the center of town and spotless. the cost of the room was very reasonable,
Stayed 1 night in Jul 2022

8/10 Good

Carla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Jae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A great hotel, will probably stay again
Stayed 1 night in Jul 2022

10/10 Excellent

graham

Stayed 1 night in Jun 2022

8/10 Good

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like shared bathroom.
Stayed 1 night in Jun 2022