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VOI Colonna Village

4.0 star property
Waterfront paradise offers Mediterranean dining and family-friendly rowing, plus a private beach where travelers can unwind in their own slice of serenity

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VOI Colonna Village welcomes guests with a private beach and sun loungers. Enjoy Mediterranean cuisine at three on-site restaurants, relax with spa services, and unwind at the poolside bar. Families love the babysitting services, free WiFi, and water activities.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Double Room

Minibar, in-room safe, desk, free WiFi

Classic Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Minibar
  • Garden view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room (4 adults)

Minibar, in-room safe, desk, free WiFi

Family Quadruple Room (4 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Bidet
2 bathrooms
Private bathroom
Hair dryer
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Double Room, Sea View

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
  • Sea view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room (3 ad + 1 chd)

Minibar, in-room safe, desk, free WiFi

Family Quadruple Room (3 ad + 1 chd)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Bidet
2 bathrooms
Private bathroom
Hair dryer
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Quadruple Room (2 ad + 2 chd)

Minibar, in-room safe, desk, free WiFi

Family Quadruple Room (2 ad + 2 chd)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Bidet
2 bathrooms
Private bathroom
Hair dryer
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room (2 ad + 1 chd)

Minibar, in-room safe, desk, free WiFi

Classic Triple Room (2 ad + 1 chd)

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Minibar
  • Garden view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Classic Double Room Single Use

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Minibar
  • Garden view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Triple Room, Sea View (2 ad + 1 chd)

Deluxe Triple Room, Sea View (2 ad + 1 chd)

Deluxe Triple Room, Sea View (2 ad + 1 chd)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
  • Sea view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room (2 ad + 1 chd)

Minibar, in-room safe, desk, free WiFi

Classic Triple Room (2 ad + 1 chd)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Minibar
  • Garden view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Quadruple Room

Minibar, in-room safe, desk, free WiFi

Classic Quadruple Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Minibar
  • Garden view
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Quadruple Room

Minibar, in-room safe, desk, free WiFi

Classic Quadruple Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Minibar
  • Garden view
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Quadruple Room

Minibar, in-room safe, desk, free WiFi

Classic Quadruple Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Minibar
  • Garden view
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double Room, Sea View

Minibar, in-room safe, desk, free WiFi

Classic Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Minibar
  • Sea view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, Sea View

Classic Triple Room, Sea View

Classic Triple Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Bidet
Minibar
  • Sea view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room Single Use, Sea View

Minibar, in-room safe, desk, free WiFi

Classic Double Room Single Use, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
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About the area

Located in Golfo Aranci, VOI Colonna Village is on a private beach. While the natural beauty of Pittulongu Beach and Capriccioli Beach can be enjoyed by anyone, those looking for an activity can check out Port of Olbia. Traveling with kids? Consider Gregoland and Aquadream. Looking to get your feet wet? Boat tours and swimming adventures can be found near the property. Visit our Golfo Aranci travel guide
Map
Località Sos Aranzos, Golfo Aranci, SS, 07020

What's nearby

  • Exploring the waterfront of Golfo Aranci we came across a serene bay with a grotto.
    Gulf of Olbia
    5 min walk - 0.5 km
  • Port of Olbia featuring cruising
    Port of Olbia
    12 min drive - 11.9 km
  • Sos Aranzos Beach
    16 min walk - 1.4 km
  • Cala Sassari Beach
    4 min drive - 2.2 km
  • Port of Golfo Aranci
    14 min drive - 9.7 km

Getting around

  • Cala Sabina Station
    9 min drive
  • Costa Smeralda Airport (OLB)
    21 min drive

Restaurants

  • BarBados
    4 min drive
  • introfood’n soul
    7 min drive
  • Il Chiringhuito
    4 min drive
  • Blù Restaurant
    7 min drive
  • Ristorante Sottomonte
    19 min walk

About this property

VOI Colonna Village

Upscale family-friendly hotel near Pittulongu Beach
Consider a stay at VOI Colonna Village and take advantage of a poolside bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a private beach, sun loungers, and a free beach shuttle. Treat yourself to spa services, such as a body treatment, a massage, or a facial. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a playground and a library.
Other perks include:
  • 2 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), meeting rooms, and beach towels
Room features
All 270 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • 24-inch TVs with digital channels
  • Wardrobes/closets, balconies, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellevue (€)
  • Bistrot Bellevue (€)
  • Pool Bar
  • Sos Aranzos
  • Terrazza Tavolara(Deluxe)

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Free children's club
  • Library
  • Pilates classes
  • Playground
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • Elevator

More

  • Banquet hall
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 2.50 per person, per night, up to 30 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per person, per night, up to 30 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 44.00 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The Bellevue Bar is open from 10:30 AM to midnight and the pool bar is open from 9:30 AM to 6:30 PM. Hours are subject to change due to local regulations.
Supervised activities for children are available seasonally.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Valtur Colonna Beach Hotel Golfo Aranci
Colonna Village Golfo Aranci
Colonna Village Hotel
Colonna Village Hotel Golfo Aranci
Colonna Village Sardinia/Golfo Aranci, Italy
Club Valtur Colonna Beach Hotel Golfo Aranci
Club Valtur Colonna Beach Hotel
Club Valtur Colonna Beach Golfo Aranci
VOI Colonna Village Hotel Golfo Aranci
Vclub Colonna Beach Hotel Golfo Aranci
Club Valtur Colonna Beach Sardinia/Golfo Aranci, Italy
Valtur Colonna Beach Hotel
Valtur Colonna Beach Golfo Aranci
VOI Colonna Village Hotel
VOI Colonna Village Golfo Aranci
Club Valtur Colonna Beach
Colonna Village
VOI Colonna Village Hotel
VOI Colonna Village Golfo Aranci
VOI Colonna Village Hotel Golfo Aranci

Frequently asked questions

Does VOI Colonna Village have a pool?

Yes, this property has 2 outdoor pools.

Is VOI Colonna Village pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at VOI Colonna Village?

Check-in begins at 4 PM. After-hours check-in is not available.

What time is check-out at VOI Colonna Village?

Check-out is at 10 AM.

Does VOI Colonna Village provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 44.00 per vehicle applies.

Where is VOI Colonna Village located?

Nestled on the beach, this Golfo Aranci hotel is within 2 mi (3 km) of Gulf of Olbia, Sos Aranzos Beach, and Cala Sassari Beach. Spiagge di Cala Banana and Bianca Beach are also within 3 mi (5 km).

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Reviews

VOI Colonna Village Reviews

7.6

Good

7.6

Cleanliness

8.0

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 39 out of 124 reviews
Rating 8 - Good. 45 out of 124 reviews
Rating 6 - Okay. 25 out of 124 reviews
Rating 4 - Poor. 6 out of 124 reviews
Rating 2 - Terrible. 9 out of 124 reviews

Reviews

8/10 Good

Dakota

Room was not very nice, buffet was was ok but crazy, server was not very friendly, beach was nice.
Stayed 4 nights in Sep 2025

8/10 Good

Pier-paolo

Liked: Cleanliness, amenities, property conditions & facilities
Great beach, easy to get to. Great entertainment and club staff. Reception staff not so helpful. But all in all great experience would do again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay. We were scared about some of the bad reviews but it was totally the opposite. Every staff were nice and treated us really well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, accommodating And friendly staff, nice meals, clean room, Frequent tram circles the resort, and convenient drive to airport.
Stayed 1 night in Sep 2024

8/10 Good

Mariam

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property is beautiful and well maintained. The rooms are a bit dated. The beach shuttle was amazing, and the beach itself too. The pools are wonderful and the entertainment is great. The staff are super friendly and helpful. The only negative was the cleanliness of the room. It would get serviced everyday, but the sheets didn’t get changed the 4 nights we were there. They also don’t seem to vacuum the floor which became really annoying as we had been to the beach and the sand built up and was in the bed and all over the floor. The other negative is the hand wash, it’s some eco friendly thing but doesn’t really work.
Stayed 4 nights in Sep 2025

6/10 Okay

Salomé

Liked: Cleanliness
Disliked: Amenities
Good for family, The location is very good, I booked alone and get the triple room... not wat i booked ☹️ The climatisation was not worked at the room, not possible to iron your closes! Not elevator in the hotel and too much stairs.... the restaurant for diner and lunch was far from the room, but good food! The exercusion in the hotel was good for my last day.
Stayed 7 nights in May 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
For the price this is a great place to stay. Half board gets you a buffet breakfast and dinner. Pools were nice, but the music was too loud starting at 4pm. They need to clean the bathrooms better, the tile grout lines in the shower had thick grime on them and the shower floor was slippery.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, guys from aranzos, camara team, entertaining team and receptionist very kind and helpful
Stayed 4 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting with a large pool and close to beach. Access to beach is quick using the shuttle service. Food was fabulous with a huge range of options, from traditional to a wider selection. Fish selection was especially good. Entertainment staff were very friendly and engaging. They quickly made us feel welcome and we enjoyed their company. Very pleased with our spacious double room, especially with two older teenage kids.
Stayed 10 nights in Jul 2025

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Calm holliday
Stayed 10 nights in Jul 2024

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we had a great time in this hotel

staff,food and location were excellent....beds could be a little more comfortable
Stayed 3 nights in Jun 2019

2/10 Terrible

Barinder

Disliked: Cleanliness, amenities, property conditions & facilities
Mis-sold as a 4 Star. After 20 yrs of membership, I expected better from Expedia in rating the hotel. The room was disgusting with no needs met which was paid for prior to arriving. I advised to cancel. The place is not child or elderly or those with disabilities friendly. The food is awful. Avoid. Only the beach is of value which is free for all to access.
Stayed 6 nights in May 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Dead insects on the steps leading to my room. Aunts all over the property. Horrible food. Unfriendly staff.
Stayed 3 nights in Jun 2024

4/10 Poor

Arash

Disliked: Staff & service, amenities, property conditions & facilities
Not a 4 star maybe 2 or pushing it 3 star
Stayed 8 nights in Jul 2022

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptionally beautiful property with great expansive views, a lovely beach, and a great staff whom are helpful and friendly at all times. The breakfast is very ample. My only complaint is that there are next to no food options other than their large rather expensive buffet. If you don’t love buffet type food and don’t have a car, you are forced to choose the buffet for 1-2 of your daily meals and also will find yourself without food for many hours in the afternoon. Having said that, the inexpensive cost of the rooms kind of make up for it. Beautiful place.
Stayed 3 nights in Sep 2022

2/10 Terrible

Dashamir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure and its services are just poor. So is customer services.
Stayed 3 nights in Jul 2023

8/10 Good

Thi Phong

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel need to update in room iPhone charger on the wall. 4* resort like this must have this important charging device for their international travelers who is new to the country and doesn’t know which plug they use. Also, the lack of short staff at the restaurant make our waiting time for our meals to be ridiculously long.. Please hire more staff.
Stayed 4 nights in May 2024

6/10 Okay

Fatimah

Liked: Staff & service
It’s NOT for me!!! The place is too small, with no walkable places to go to! You have to either rent a car or take a taxi which is expensive.
Stayed 7 nights in May 2023

4/10 Poor

Patrick

Disliked: Staff & service
The location of the accommodation was very nice. Although I had booked a room with a sea view, I was told that we were only given this room out of kindness. The breakfast situation was disastrous. As we had only booked breakfast, we were also treated like second class people. We weren't allocated a fixed table all day and had to beg for a table every morning. You could feel the separation of the guests in every situation. Some were only allowed to eat their meals in a certain place, others were not allowed to lie in the front row on the beach, etc.. It was an absolute discomfort factor that ran through the entire stay. Although the location was fantastic, we won't be coming back.

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
the hotel's location is probably the best selling point: the nearby beach is simply amazing! the large territory might be a challenge for those located not in the Colonna Beach but in the Colonna Village part of hotel. Some OFFICIAL information about such a division of facilities and all the implications for guests convenience should be provided as it is currently uneasily googleable. We were in the know, and thus booked with the beach-front part of the hotel. Even though our hotel room and the common rooms had a Sardinian design charm to them, the hotel's facilities terribly need renovation (especially as regards the bathroom). The sun beds policy on the beach is quite awkward, and one only learns there on-site that the first two rows are reserved for premium clients: if that's the policy, this can be made clear and unequivocal in advance, and officially so. What can be very positively assessed is the quality of meals (save perhaps a more 'standard' breakfast): an excellent dining experience! If I'm back here one day, this would only be because of the beach and the good food provided.
Stayed 16 nights in Sep 2022

2/10 Terrible

zaw w

Avoid!!! Very loud music until 12 am midnight

Avoid at all cost. Not a place u can relax. There is a party from 9pm until midnight. They use big speakers outdoor and very very loud. I took the photo of 9 ppl on the ground and partying without respecting the guests who are about to rest in their rooms. We could not sleep until that loud music stopped at midnight. I don’t understand why they do it coz literally there is very very few ppl who stays late. Majority want to rest. They can turn the volume down around 10 pm but the music continues very very loud. I asked reception and they can’t do anything until midnight. They have no respect for the guests who want to relax and enjoy their holidays. Hotel booking website should delist this type of property. It s not what we paid to get this kind of experience. Avoid avoid avoid this place.
Stayed 2 nights in Sep 2024

2/10 Terrible

N

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Need extra service to get free umbrella at beach

Hotel has beach access but hard to find a free umbrella (unless you pay for their VOI+ service), so ended up going to different beaches on the island. They have a VOI+ service which allows you to stay in the closest lines of umbrellas at the beach, you need to pay extra about 25€/day but this isn't advertised on Hcom hotel description or website. Since it's very hard to get an umbrella at the beach (even though there are free umbrellas at first row), I was told that I couldn't get one so had to stay in the sun. Other families had to drag some seats and stay under a tree nearby! Also you can't join this service on the beach so you have to walk all the way to reception if you'd like to activate it. This is a cheap hotel tactic, all expenses should be disclosed upfront on Hotels.com site or upon checking in the hotel. When i purchased the room I was under the impression I had access to the beach and the chairs, I think it should be made explicit that first row is not included and is extra. Also when I checked in this info wasn’t provided. It’s not about the money but having a secret obscure service when all the beach seats are free sounds like a cheap hotel trying to make some extra money. Also the beds advertised as double beds are actually two small single beds put together, which would come apart in the middle of the night. Cleaning team would also often forget to replace toilet paper, and leave balcony door unlocked (!!).
Stayed 6 nights in Jun 2024