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Reviews of Grosvenor Beachfront Apartments

3.5 out of 5
Grosvenor Beachfront Apartments
26 Esplanade, Surfers Paradise, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 48 reviews" "
Rating 8 - Good. 20 out of 48 reviews" "
Rating 6 - Okay. 7 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great location close to everything fantastic views

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Spacious apartment which was recently renovated with new appliances, furniture etc.

8/10 Good

Adam

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great location and good price. Rooms are very old but for a group of guys was perfect

8/10 Good

Lini Azman, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything!
When we arrived, a staff by the name Dee welcome us. She was very warm & pleasant. We were given a room on the 12th floor. The view was spectacular! Room was clean. The hotel was closed to beach & shopping. My kids enjoyed. The only complaint was having to leave! Grosvenor will be our place to stay on our next visit to Gold Coast. Definitely!

6/10 Okay

Cameron, Ipswich

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Present from Mum and Dad
Hotel a little dated and showing signs of wear and tear however,great location, friendly staff and very clean accommodation.A relaxing few days on the beach and walking distance to central Surfers Paradise and the nightlife and restaurants it has to offer.

10/10 Excellent

Eva M.

Liked: Cleanliness, staff & service, room comfort
Fantastic beachfront getaway
The room was amazing, the view was fantastic! And the service was the best! Overall, the stay was amazing and I would recommend to friends and family.

10/10 Excellent

Mirwais, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a beautiful view.
Grosvenor is an amazing hotel with a nice veiw to Surfers Paradise.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Perfect Location, Very Clean and Modern. Miss it already

10/10 Excellent

Anna B.

Liked: Cleanliness, staff & service, room comfort
Wonderful family holiday
We had a fantastic stay, Wonderful Managers, beautiful room with beach and pool views. Would defiantly go again. We had our own portable WIFI , so can not rate the service.

10/10 Excellent

Anthony, R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Close to beach & all entertainmen.
Will be staying here again. Rooms show their age, as you would expect in this low toon, but very clean & comfortable.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Position position position
I spoke with the manager concerning the cleanliness of the kitchen and untidiness of the unit - as well as TV remote missing and broken toaster- she listened well and offered that next time, we can ask for an immediate change of room

8/10 Good

Brad, Bargo, NSW

Liked: Cleanliness, staff & service, room comfort
Great location
Opposite beach and only a minutes walk to main tourist strip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosvenor Beachfront Apartments
Directly across from the beach and just around the corner from Cavil mall. Superb room exactly as seen in the web photo add. No problem using the tennis courts as a soccer pitch for a kick around each morning. Flexible and very accommodating with late check outs which was really great for our last day knowing we could return for a sit down and relax any time.

6/10 Okay

Michael, melbourne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
room untidy, carpet grotty and inadequate ventilation in bathrooms. Great location, recommend for a bunch of blokes on a fishing trip, not family.

10/10 Excellent

Barbara M.

Liked: Cleanliness, staff & service, room comfort
Fantastic weekend stay
We had a lovely long weekend stay at the Grosvenor. The rooms are clean, comfortable and well equipped and the staff are very warm and friendly. The location is fantastic and the views amazing.

6/10 Okay

Fi.143

Disliked: Cleanliness
Quick trip
Stayed for 6 nights and accomodated early as we requested due to early arrival. Appartment on 4th floor - good view from big balcony, great location across from beach and night markets. A minutes walk to many restaurants and Cavill Ave and its attractions. Apartment not completely clean, bin in ensuite not emptied and bathroom floor not clean. Walls could do with a scrub. No lights in the bedrooms worked but we just used the lamps. The second bedroom door did not open from the inside. No air conditioning but not really needed as the breeze is sufficient. Could not get WIFI to work, so just used my own. There were great holes in one of the lounges , but this was replaced after a couple of days. Two bathrooms were handy in the 2 bed apartment but it needs updating. It is in such a good position these things did not phase us after a while. We only used the car to visit theme parks - parking is free. The pool was quite dirty on the day we arrived but had been cleaned by the next day.

10/10 Excellent

ika16

Liked: Cleanliness, staff & service, room comfort
Fantastic and awesome aprtment
Our family stayed at the two bedroom apartment for four nights. Lovely place in front of surfers' paradise beach. everything was much better I expected. The rooms are very clean and comfortable. We also use apartment pool and spa at night. We would stay again when we visit Gold coast. So 100 to recommend!

8/10 Good

Jetset33

Liked: Cleanliness, staff & service, room comfort
Pre Christmas Break
Location location location. It's an old resort, but we knew that. The views were sensational, the staff helpful. Unit 42 partly refurbished, modern furniture, carpet marked but all was clean enough. And the price we paid- awesome. Definitely would stay again.

10/10 Excellent

Kimberley, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Facilities: Everyday, Typical; Value: Great deal, Bargain; Service: Professional, Respectful, Courteous, Receptionist was Great; Cleanliness: Pleasant;

8/10 Good

50's couple

Liked: Cleanliness
Disliked: Staff & service
great view and location
Had 2 nite stay in 1 bedroom apartment on 8th floor.room had everything we needed.very close to everything.great view from balcony over surfers beach.no sunshine on balcony.would stay again.good value for money compared to others nearby

8/10 Good

Janine, Australia - QLD - Brisbane

Liked: Cleanliness
Facilities: Everyday; Value: Affordable; Service: Helpful; Cleanliness: Pleasant;

8/10 Good

Helen exhausted Mum

Liked: Cleanliness, staff & service, room comfort
Family Break
My Experience at The Grosvenor Apartments at the Gold coast were fantastic, the staff were very nice and helpful and friendly. the rooms were lovely and clean. the comfort of the beds were good. overall my experience was great and i would certainly tell my friends and return to these apartments. well done

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Bargain; Service: Friendly;

10/10 Excellent

Kevin, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate; Really friendly staff

8/10 Good

Gretel

Liked: Staff & service

10/10 Excellent

melissa, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment for a family holiday - no need to drive anywhere

8/10 Good

hhss

Liked: Cleanliness, room comfort
Couple stay fantastic!
big big room! very clean and comfortable. room is decorated and has sofa, table, coffee table, good beds and even a bookcase! really nice arrangements. Ocean view guaranteed!

4/10 Poor

Katrina, Australia - VIC - Regional VIC

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Run-down, Horrible; Value: Could be better; Service: Sloppy; Cleanliness: Filthy, Smelly, Grubby; Not worth it service was bad room was really BAD was nothing like wat u c online!!!

10/10 Excellent

William, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Good; Cleanliness: Lovely; Within walking distance of beach, shops, Timezone and more. Limited driving required once you are there!

8/10 Good

julie, Australia - NSW - Sydney

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Affordable; Service: Respectful; Cleanliness: Pleasant;

10/10 Excellent

Maria, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Pristine;

6/10 Okay

Leigh, Australia

Facilities: Basic; Value: Reasonable; Service: Sufficient; Cleanliness: Tidy;

10/10 Excellent

Kirsty, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Nice ; Value: Bargain; Service: Professional, Good, Friendly; Cleanliness: Spotless;

8/10 Good

Sue, Australia - ACT - Regional ACT

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy from other units

6/10 Okay

Geoffrey, Australia - NSW - Regional NSW

Facilities: Basic, Everyday; Value: Could be better; Service: Sufficient; Cleanliness: Tidy, Crusty carpet;

10/10 Excellent

Tim, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Great deal; Cleanliness: Delightful;

10/10 Excellent

Lydia, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Basic; Cleanliness: Lovely; Easy to find, friendly staff, secure car space available, very quiet yet so close to everything

8/10 Good

michael, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
i would like a answer to question above for future reference

8/10 Good

kaihua

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Tielong, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;

6/10 Okay

Jann

I would not stay there again,
I would not stay there again, for the high price I expected better. The carpets need ripping out and replacing as do the old second hand furniture and dusty plastic flowers throughout the apartment. The list of "DO NOTS" went on forever and made you feel like you had entered a prison camp. As for the filthy bedspread, well that just got rolled up and put on the floor as I did not want it anywhere near my face. The only positive comment I can make, is the location is good.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Excellent location, presently
Excellent location, presently undergoing maintenance on outside of building, a lot of noise. Would stay there again.

8/10 Good

Anonymous

Well positioned but starting to
Well positioned but starting to show its age.

10/10 Excellent

Iain

Liked: Cleanliness, staff & service
A well placed apt opposite beach
A well placed apt opposite beach and close to cavil ave 2min walk, Helpful reception great to park on site and not be charged. good pool, foxtel and nice big roomy with ocean views, very quite appt, very good base to visit gold coast

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
The location was excellent for
The location was excellent for access to the beach and the heart of surfers (shops, bars/nightclubs, restaurants). The swimming pool and sauna were excellent also.

8/10 Good

Anonymous

Liked: Staff & service
設備はちょっと古かったですが、ビーチ前のロケーションで、最高
設備はちょっと古かったですが、ビーチ前のロケーションで、最高でした。 クリスマスでフロントは無人でしたが、問題なくチェックインでき、翌日に スタッフも親切に対応してくださいました。

8/10 Good

Francois

Liked: Cleanliness
Hôtel très bien situé mais assez
Hôtel très bien situé mais assez ancien. Attention aux heures d'ouverture du bureau de réception qui est souvent fermé... C'est assez embétant quand on arrive pour récupérer les clefs de l'appartement.

8/10 Good

Anonymous

Liked: Cleanliness
많은 곳을 비교하여 선택 하였으나.. 결국.. 주방이
많은 곳을 비교하여 선택 하였으나.. 결국.. 주방이 있나 없냐에 따라서 주방을 포함 시킴으로써 주방이 없는 호텔과 같은 가격대가 나왔습니다.. 주방을 포기한다면 정말 깔끔한 곳에서 쉴수 있을것 같습니다.. 여기는 ...쫌 오래되어 보였습니다..