[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Genesis Apartments by Gold Coast Premium Aparthotel with 2 outdoor swimming pools, a short walk to Surfers Paradise Beach ![Individually decorated, individually furnished, soundproofing](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/556e87bb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 Bedroom Superior Apartment | Private kitchen](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/330791f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/a47fddf0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/d6c85fe0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Superior Apartment | Living area](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/900570e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Slingshot and Cavill Avenue are located near Genesis Apartments by Gold Coast Premium, which provides a terrace, a garden, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site. 8.2 Very good ## Popular amenities - Gym - Dryer - Pool - Washer - Barbecue grill - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=64791&PinnedHotelID=64791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=64791&PinnedHotelID=64791&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=64791&PinnedHotelID=64791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=64791&PinnedHotelID=64791&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=64791&PinnedHotelID=64791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=64791&PinnedHotelID=64791&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=64791&PinnedHotelID=64791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=64791&PinnedHotelID=64791&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![View from room](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/95b25391.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Ocean View Apartment ### Highlights Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Heating Kitchen - 2 bedrooms - Ocean view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Flat-screen TV, table tennis](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/3359731f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Standard Apartment ### Highlights Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Heating Kitchen - 3 bedrooms - Ocean view - Sleeps 7 - 4 Twin Beds and 1 Queen Bed OR 2 Double Beds and 2 Twin Beds ![Individually decorated, individually furnished, soundproofing](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/5ca40469.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Ground Floor Apartment ### Highlights Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Heating Kitchen - 3 bedrooms - Ocean view - Sleeps 7 - 2 Queen Beds and 2 Twin Beds ![Flat-screen TV, table tennis](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/7941e875.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Standard Apartment ### Highlights Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Heating Kitchen - 2 bedrooms - Ocean view - Sleeps 5 - 1 Queen Bed and 1 Double Bed ![Individually decorated, individually furnished, soundproofing](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/aa24d32d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Superior Apartment ### Highlights Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Heating Kitchen - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 1 Double Bed ![Flat-screen TV, table tennis](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/4c7aa186.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Ocean View Apartment ### Highlights Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Heating Kitchen - 3 bedrooms - Ocean view - Sleeps 7 - 1 Queen Bed and 4 Twin Beds ![Individually decorated, individually furnished, soundproofing](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/556e87bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Superior Apartment ### Highlights Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Heating Kitchen - 3 bedrooms - Ocean view - Sleeps 7 - 1 Queen Bed and 4 Twin Beds ### Standard Apartment, 1 Bedroom, Pool Access, Ground Floor ### Highlights Balcony Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Heating - 1 bedroom - Sleeps 5 - 1 Large Twin Bed and 2 Twin Bunk Beds ![Standard Apartment, 1 Bedroom, Non Smoking, Pool Access | Terrace/patio](https://images.trvl-media.com/lodging/1000000/70000/64800/64791/50a75b50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom, Non Smoking, Pool Access ### Highlights Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning Heating Kitchen - 1 bedroom - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/7000/6921/6793c177.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Star Grand at The Star Gold Coast Broadbeach - Pool - Hot tub - Free WiFi - Restaurant 8.4 Very good 1,013 reviews CA $221 CA $244 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Gold-Coast-Hotels-The-Star-Grand-At-The-Star-Gold-Coast.h6921.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=84054bfa-41f8-450b-b1ac-b47b1d59fc0c&top_cur=CAD) Ad ![Outdoor spa tub](https://images.trvl-media.com/lodging/5000000/4620000/4620000/4619963/a0c6adce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Peppers Soul Surfers Paradise Surfers Paradise - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Genesis-Holiday-Apartments.h64791.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Genesis-Holiday-Apartments.h64791.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-28.00768%2C153.42935&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9w9trRB1av9dkELtTUoy-GjKSt4=) Cnr 26 Markwell Ave & 2981 Surfers Blvd, Surfers Paradise, QLD, 4217 #### What's nearby - SkyPoint Observation Deck - 2 min walk - 0.2 km - Surfers Paradise Beach - 5 min walk - 0.5 km - Cavill Avenue - 9 min walk - 0.8 km - Slingshot - 9 min walk - 0.8 km - The Star Gold Coast - 3 min drive - 2.7 km #### Getting around - Florida Gardens station - 13 min walk - Varsity Lakes Station - 19 min drive - Coolangatta Airport (OOL) - 34 min drive #### Restaurants - ‪Social House - ‬3 min walk - ‪Longboards Laidback Eatery & Bar - ‬3 min walk - ‪Legends Seafood Restaurant - ‬5 min walk - ‪Alfresco - ‬1 min walk - ‪Pancakes in Paradise - ‬4 min walk ## About this property ### Genesis Apartments by Gold Coast Premium Aparthotel with 2 outdoor swimming pools, a short walk to Surfers Paradise Beach Along with 2 outdoor pools, this aparthotel has a fitness center and outdoor tennis courts. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool, and dry cleaning. Each apartment boasts a private pool and an outdoor private hot tub, while also offering a kitchen and a flat-screen TV with digital channels. Guests can appreciate conveniences like a washer/dryer and a refrigerator, and other amenities include free WiFi and a microwave. Housekeeping is not available. Genesis Apartments by Gold Coast Premium offers 28 air-conditioned accommodations with private pools and outdoor private hot tubs. Each accommodation is individually furnished and decorated. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include washers/dryers and coffee/tea makers. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![ 3 Bedroom Penthouse | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1870000/1864600/1864556/aea3f361.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Artique Surfers Paradise Surfers Paradise - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 2,999 reviews CA $329 CA $329 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1864556&PinnedHotelID=1864556&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | View from room](https://images.trvl-media.com/lodging/2000000/1860000/1859100/1859086/cc45a62b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Q1 Resort & Spa Surfers Paradise - Pool - Hot tub - Kitchen - Washer 8.8 Excellent 4,453 reviews CA $256 CA $281 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1859086&PinnedHotelID=1859086&HadPinnedHotel=true®ionId=-1&adults=2) ![One Bedroom Apartment - 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Washer - Dryer 8.4 Very good 1,017 reviews CA $311 CA $343 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=2649548&PinnedHotelID=2649548&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby ### Pool/Spa - 2 outdoor pools - Pool loungers - Pool umbrellas - Private outdoor hot tub - Private pool - Sauna - Steam room ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi - Free WiFi is limited to 24 hours per stay (8-device limit) ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Car rental - Free self parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Microwave - Oven - Rice cooker - Stovetop - Toaster ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Shampoo - Towels provided ### Living spaces - Living room ### Entertainment - Flat-screen TV with digital channels ### Outdoor areas - Barbecue grill - Garden - Picnic area - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Ceiling fan - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Designated smoking areas ### Services and conveniences - Free newspapers in lobby - Iron/ironing board - No housekeeping service - Tour and ticket assistance - Vending machine ### Things to do - 2 outdoor tennis courts - Arcade/game room - Billiards/pool table - Gym - Table tennis - Bicycle rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit ### General - 28 units - Garden - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions The front desk is open Monday - Friday (8:30 AM - 5 PM) and Saturday - Saturday (8:30 AM - 2:30 PM) Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Reception hours are 9 AM to 11 AM on Sundays. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The seasonal pool will be open from January to December Free in-room WiFi is limited to 24 hours per stay (8-device limit) ### Property is also known as Genesis Holiday Apartments Apartment Surfers Paradise Genesis Holiday Apartments Surfers Paradise Genesis Holiday Apartments Genesis Apartments Hotel Surfers Paradise Genesis Holiday Apartments Genesis Apartments by Gold Coast Premium Aparthotel Genesis Apartments by Gold Coast Premium Surfers Paradise ## Frequently asked questions ### Does Genesis Apartments by Gold Coast Premium have a pool? > Yes, this property has 2 outdoor pools. ### Is Genesis Apartments by Gold Coast Premium pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Genesis Apartments by Gold Coast Premium? > Self parking is free at this property. ### What time is check-in at Genesis Apartments by Gold Coast Premium? > Check-in begins at 2 PM. ### What time is check-out at Genesis Apartments by Gold Coast Premium? > Check-out is at 10 AM. ### Does Genesis Apartments by Gold Coast Premium provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Genesis Apartments by Gold Coast Premium located? > Located in Surfers Paradise, this aparthotel is within a 10-minute walk of SkyPoint Observation Deck, Surfers Paradise Beach, and Slingshot. Cavill Avenue and The Star Gold Coast are also within 2 mi (3 km). Florida Gardens station is 13 minutes by foot and Cypress Avenue Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Genesis Apartments by Gold Coast Premium Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.4 Location ### 9.0 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 50 8 - Good 27 6 - Okay 14 4 - Poor 7 2 - Terrible 5 ### 10/10 Excellent #### Letitia Jul 26, 2024 Liked: Cleanliness, room comfort, communication #### Great stay Loved the room, such an excellent vibe with the furnishings, made ot feel very homely. Beach views was geeat and fantastic location. ##### Letitia Stayed 3 nights in Jul 2024 ### 8/10 Good #### Shams Apr 25, 2024 Liked: Cleanliness, room comfort, communication Excellent location, views, spacious. ##### Shams Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Tony Jul 2, 2024 Liked: Cleanliness, property conditions & facilities, communication Really enjoyed our 5 nights stay. We'll surely book again 💯 ##### Tony Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Sinderina Sep 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Colin was very nice and made our stay comfortable ##### Sinderina Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Alan Jul 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great view, close to everything. Easy check in and check out. ##### Alan Stayed 3 nights in Jul 2024 ### 8/10 Good #### Carly Sep 25, 2022 Liked: Cleanliness, amenities, property conditions & facilities Lovely to have a place where the whole famiky can stay and have our own spaces. Love the spa and pool! ##### Carly Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Katrina Jan 27, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Stunning apartment with ultimate views of every angle of surfers. So spacious and a lovely big kitchen. Air con in every room was amazing. Loved the heated pool, properly warm like a bath. Would love to stay here again. ##### Katrina Stayed 7 nights in Jan 2024 ### 4/10 Poor #### Clare Apr 17, 2025 Liked: Amenities, communication Disliked: Property conditions & facilities Condition of property was terrible. Main door handle and key didn't work properly. Got stuck. Kitchen appliances - toaster didn't work, sandwich press falling to pieces. Lights and bathroom fans not working. Shower hot water dripped all night. No table tennis balls so couldn't play. Floor was slippery. LIked the size of the place and the layout was good. ##### Clare Stayed 3 nights in Apr 2025 ### 8/10 Good #### Verified traveller Jan 4, 2016 Liked: Cleanliness, staff & service Disliked: Room comfort We had problems with the appliances and the hotel management were very helpful. ##### Verified traveller ### 8/10 Good #### Jonno May 7, 2024 Liked: Cleanliness, amenities Apartment was a great size and staff were nice. Downsides, apartment needed some repairs as doors don’t close or open, no tvs in room and the single tv very outdated and remote broken. Very minimal extra costs spent could really freshen up and make it more modern ##### Jonno Stayed 7 nights in Apr 2024 ### 8/10 Good #### Donna Aug 27, 2023 Liked: Cleanliness, room comfort, communication #### Great location The apartments are in a great location to Surfer's Paradise. The shopping centre and restaurants are close by and the beach is also only a short walk away. Although spotlessly clean, the apartments are looking a bit tired & in need of small repairs. Nothing that interferes with an enjoyable stay but would make staying there even more enjoyable. Reception staff were friendly & helpful. It was too cold to use to the pool so didn't use it but that area was also neat & tidy. It has excellent views of the beach. I would definitely stay there again. ##### Donna Stayed 3 nights in Aug 2023 ### 8/10 Good #### Joseph Apr 25, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication All good ##### Joseph Stayed 4 nights in Apr 2023 ### 2/10 Terrible #### jodie Mar 27, 2023 Disliked: Cleanliness, property conditions & facilities, communication we didnt get the apartment we booked. The rooms were disgusting and the beds were so hard we couldn't sleep ##### jodie Stayed 3 nights in Mar 2023 ### 8/10 Good #### Frances Apr 22, 2024 Liked: Cleanliness, communication The property was great . Light on the patio was broken. The light cover was found near the dinning area out side . The Nozzle for hairdryer was there but no dryer. TV remote not working turned on at the wall. Cuts on dining table and coffee table. Switch near bed not working. Lights over lounge not working. Other than these minor things it was very spacious great position. ##### Frances Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### Michael Jul 24, 2022 Liked: Cleanliness Disliked: Amenities, property conditions & facilities, communication View was nice place was dirty. Broken mirrow on the wall what could cut people. There was poo in the toilet when we checked in. There was no hot water at night time and property manager woildnt answer his phone.next day when je would amswer he phone he said aboit getting part refound and calle back and never did. ##### Michael Stayed 1 night in Jul 2022 ### 4/10 Poor #### Matthew May 13, 2023 Disliked: Property conditions & facilities, communication a lot of the lights did not work in this old apratment ##### Matthew Stayed 16 nights in Apr 2023 ### 4/10 Poor #### Eliza Oct 7, 2022 Disliked: Cleanliness, amenities, property conditions & facilities We were in the budget apartment and while the location is good and the pool and spa are enjoyable, the apartment itself was not clean and was in dire need of an update. Hair in the bathrooms, mould in the shower, a used Band-Aid for a welcome gift. The beds weren’t comfortable with stains on the mattresses and no protectors. The furniture was run down and some pieces stained and unclean. 4 towels provided for a week-long stay. You have to buy everything for the kitchen so come prepared. I suppose you get what you pay for but the general expectation is that it should at least be clean - I’m 5 months pregnant and was worried about the state of the place. Apparently the other apartments were in decent condition so it seems like the anomaly. Well, I hope so, at the very least. ##### Eliza Stayed 6 nights in Sep 2022 ### 4/10 Poor #### Jillanne Jan 18, 2023 Liked: Cleanliness, amenities Disliked: Property conditions & facilities I read the reviews and expected basic. But I wasn’t prepared for what I got. The property isn’t bad at all and we had a great time in the heated spa and pool. But the apartment is long overdue maintenance and repair. Every tap leaked, knobs fallen off drawers, the drying hanging on the wall by a thread, none of the verandah slinging doors lock, and some have issues on their runners. the kitchen needed the biggest overhaul. Whilst it was clean, I expect a basic standard at a minimum where everything is functional, working and safe. This was not the case. The bed sheets were nice and crisp but the mattress was like sleeping on a plank. Very evident that someone’s plan is to run this place to the ground. Shame, coz the location is great and the property has such good bones. ##### Jillanne ### 4/10 Poor #### Sadiq Oct 2, 2022 Disliked: Amenities, property conditions & facilities, communication Propert wasn't cleaned properly, wifi wasn't working, shower head broken etc etc when we moved in, complaint the next morning as the reception close early and no one answer the call on the after hours service phone number the guy on the reception said that he will personally go with cleaner to the room to make sure it's properly cleaned, we left and came back in the evening property was still not cleaned I try calling on the after hours phone number but no answer the next morning I went back to the reception ask the guy that why the apartment has not been cleaned he was said it should be as the cleaner went in to the property but asured me that if not he will fix it today before we come back to the property but you know what nothing happened property was still a mess called the manager on after hour phone number this time answered and when I said the the apartment has not been cleaned, wifi and shower head not fixed instead of apology he said the it's been cleaned before we move in and nothing can be done right know as it's our last day there. Definitely not going back there, poor management and absolutely poor service overall. ##### Sadiq Stayed 3 nights in Sep 2022 ### 4/10 Poor #### Alex Jul 2, 2022 Liked: Cleanliness Disliked: Amenities, property conditions & facilities, communication Great location. Good size apartment with great views of the beach. Good pool. Unfortunately the lack of maintenance in room very obvious. External doors to balcony didn’t shut (open to outside - you could actually see a outside - door frame eroded. This also meant not secure but luckily we were 10 floors up so not a concern). Apartment heater, dryer and bathroom fans also didn’t work. 1 bathroom stank. Staff pleasant and did come to fix a blind that didn’t work in one of the bedrooms. Also tried to fix reverse cycle A/C and it worked for 30 mins after that then showed the error again. Staff didn’t follow up. We were so cold over night due to all rooms being essentially open to the outside that we had to sleep in jumpers. Not enough extra blankets for all 3 beds. I really felt there was only so much I could speak to staff about faults that I gave up…it got really uncomfortable. Then we were accused of only returning 1 set of keys when that was all we were given as it was only me and 2 kids. Minuscule free WIFI allowance. I wouldn’t stay here again. Very disappointing and unnecessary. The place has potential, just not maintained. ##### Alex Stayed 5 nights in Jun 2022 ### 8/10 Good #### Brian May 13, 2025 ##### Brian Stayed 6 nights in May 2025 ### 6/10 Okay #### Sarah Oct 4, 2024 Disliked: Cleanliness, property conditions & facilities, communication Property and apartment was outdated. The apartment I stayed in needed a lot of maintenance. The bedding was old and torn and was given an old doona with rips in it without even a cover. Would never stay there again unless stay in a different apartment ##### Sarah Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Donna Aug 20, 2024 ##### Donna Stayed 3 nights in Aug 2024 ### 8/10 Good #### james Jul 29, 2024 ##### james Stayed 3 nights in Jul 2024 ### 8/10 Good #### Leanne Jan 15, 2024 Liked: Amenities ##### Leanne Stayed 7 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Clarendon](https://www.expedia.ca/Quebec-Hotels-Hotel-Clarendon.h849193.Hotel-Information) > > [Burleigh Surf Apartments](https://www.expedia.ca/Gold-Coast-Hotels-Burleigh-Surf-Apartments.h4593274.Hotel-Information) > > [Tangalooma Island Resort](https://www.expedia.ca/Brisbane-Hotels-Tangalooma-Island-Resort.h2254989.Hotel-Information) > > [Sea World Resort](https://www.expedia.ca/Gold-Coast-Hotels-Sea-World-Resort.h871443.Hotel-Information) > > [The Barrington Hotel](https://www.expedia.ca/Halifax-Hotels-The-Barrington-Hotel.h27989.Hotel-Information) > > [Dreams Huatulco Resort & Spa - All Inclusive](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels-Dreams-Huatulco-Resort-Spa.h889398.Hotel-Information) > > [Hotels in Santa Monica](https://www.expedia.ca/Santa-Monica-Hotels.d3220.Travel-Guide-Hotels) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Belise Apartments](https://www.expedia.ca/Brisbane-Hotels-Belise-Apartments.h16643532.Hotel-Information) > > [Fairmont Pacific Rim](https://www.expedia.ca/Vancouver-Hotels-Fairmont-Pacific-Rim.h2847755.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Edson by IHG](https://www.expedia.ca/Edson-Hotels-Holiday-Inn-Express-Hotel-Suites-Edson.h1759595.Hotel-Information) > > [Hotels in Wildwood](https://www.expedia.ca/Wildwood-Hotels.d10401.Travel-Guide-Hotels) > > [Brisbane Skytower by CLLIX](https://www.expedia.ca/Brisbane-Hotels-Arise-Brisbane-Skytower.h19178209.Hotel-Information) > > [Hotels in Cleveland](https://www.expedia.ca/Cleveland-Hotels.d178250.Travel-Guide-Hotels) > > [Dream Hollywood, by Hyatt](https://www.expedia.ca/Los-Angeles-Hotels-Dream-Hollywood.h14607327.Hotel-Information) > > [Picket Fence Motel](https://www.expedia.ca/St-Andrews-Hotels-Picket-Fence-Motel.h11575429.Hotel-Information) > > [Hotels in Copenhagen](https://www.expedia.ca/Copenhagen-Hotels.d178252.Travel-Guide-Hotels) > > [Cabin Rentals Red Deer](https://www.expedia.ca/Red-Deer-Cabins.d6139537-aaCabins.Travel-Guide-Accommodation) > > [Sheraton Grand Mirage Resort, Gold Coast](https://www.expedia.ca/Gold-Coast-Hotels-Sheraton-Grand-Mirage-Resort.h11768.Hotel-Information) > > [Motel 6 Sudbury, ON](https://www.expedia.ca/Sudbury-Hotels-Motel-6-Sudbury.h19459660.Hotel-Information) ### Flights > [Flights from Orlando (MCO) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/mco/yvr/orlando-to-vancouver) > > [Flights from Toronto (YYZ) to Athens (ATH)](https://www.expedia.ca/lp/flights/yyz/ath/toronto-to-athens) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Calgary (YYC) to Cleveland (CLE)](https://www.expedia.ca/lp/flights/yyc/cle/calgary-to-cleveland) ### Packages > [St. Thomas Vacations](https://www.expedia.ca/St-Thomas.d6140138.Destination-Travel-Guides) ### General > [Visit Toulouse City-Centre](https://www.expedia.ca/Toulouse-Toulouse-City-Centre.dx553248633938961663) > > [Visit Tours](https://www.expedia.ca/Tours.dx3564) > > [Visit Buenos Aires](https://www.expedia.ca/Buenos-Aires.dx178242)