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Reviews of Holiday Inn Goiania, an IHG Hotel

3.5 out of 5
Holiday Inn Goiania, an IHG Hotel
Rua 22 Square, Quadra 9, Lot 13/73, Setor Oeste, Goiania, Goias

Reviews

9.2

Wonderful

Rating 10 - Excellent. 383 out of 535 reviews" "
Rating 8 - Good. 110 out of 535 reviews" "
Rating 6 - Okay. 25 out of 535 reviews" "
Rating 4 - Poor. 10 out of 535 reviews" "
Rating 2 - Terrible. 7 out of 535 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Malik, Atyrau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel in the central part of the city. Staff members are very helpful, not only with hotel matters bur also local knowledge. Virgilio is the best. Rooms are nice and clean, quite comfortable. Overall, a nice hotel with a good price - quality ratio. Thanks a lot.
Stayed 1 night in Feb 2024
Response from Sales Manager on Feb 19, 2024
Thank you for staying with us and reviewing your experience. Your comments were taken to the hotel teams as recognition. We hope to welcome you again soon.

10/10 Excellent

Jose, Santo Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 6 nights in Sep 2023
Response from CAIO on Sep 26, 2023
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Seus comentários foram levados à equipe do hotel como reconhecimento. Esperamos recebê-lo novamente em breve.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Staff was exceptional.
Stayed 4 nights in Sep 2023
Response from Sales Manager on Oct 30, 2023
Thank you for staying with us and reviewing your experience. Your comments have been sent to the hotel teams as recognition. We hope to welcome you again soon.

10/10 Excellent

Atenas

Liked: Cleanliness, staff & service, property conditions & facilities
bem situado e os funcionarios otimos
Stayed 1 night in Aug 2023
Response from CAIO on Sep 4, 2023
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Seus comentários foram levados A equipe do hotel como reconhecimento. Esperamos recebê-la novamente em breve.

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, clean and practice!
Stayed 2 nights in Jul 2023
Response from Sales Manager on Jul 5, 2023
Thanks for staying with us and reviewing your experience. Your comments have been taken to the hotel teams in recognition. We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Ger Comercial on Apr 20, 2023
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-la novamente em breve.

8/10 Good

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pia chata, o resto tudo legal
O hotel foi bom com wifi confiável, toalhas boas (gostei de ter as pequeninhas), e o atendimento foi bom. Um dos elevadores não estava funcionando que foi um pouco chato. Mas o mais chato era a pia no banheiro que é MUITO pequeno e ainda assim tinhas partes de metal na pia que deixou muito incómodo de usar.
Stayed 4 nights in Apr 2023
Response from Ger Comercial on Apr 19, 2023
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Seus comentários foram levados às equipes do hotel como reconhecimento. Em próxima oportunidade nosso dep comercial está ao dispor para auxiliar na escolha da categoria de apto que atenderá melhor a sua necessidade. Esperamos recebê-lo novamente em breve.

10/10 Excellent

norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and courteous. Nice clean room, very clean common areas and very secure. Nice hotel👍
Stayed 1 night in Mar 2023
Response from Sales Manager on Mar 15, 2023
Thanks for staying with us and reviewing your experience. Your comments have been taken to the hotel's teams in acknowledgment. We hope to welcome you again soon.

10/10 Excellent

Jose, Chicago

Stayed 1 night in Mar 2023
Response from Ger Comercial on Mar 31, 2023
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-la novamente em breve.

10/10 Excellent

Deuslene Da

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Response from Ger Comercial on Dec 20, 2022
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Seus comentários foram levados às equipes do hotel como reconhecimento. Esperamos recebê-la novamente em breve.

10/10 Excellent

Lilian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022
Response from Ger Comercial on Dec 6, 2022
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-la novamente em breve.

10/10 Excellent

Malvine

Stayed 1 night in Nov 2022
Response from Ger Comercial on Nov 21, 2022
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-la novamente em breve.

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best and the rooms are very clean small but very good and well done the food is absolutely amazing.
Stayed 2 nights in Oct 2022
Response from Ger Comercial on Oct 10, 2022
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-la novamente em breve.

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Ger Comercial on Oct 10, 2022
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-la novamente em breve.

10/10 Excellent

Lizzie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night, after having a great experience, o booked another night. The night shift, matheus and the other gentleman were very accommodating. Also the morning staff, the front desk agent with glasses very nice to help me with luggage, also the general manager help with our luggage, thats what you can good hospitality, customer service. Room was very clean, good size beds, hot showers, i had breakfast and dinner both times food was good. I would highly recommend this hotel, and when i come back to Goiânia i would stay here again.
Stayed 1 night in Aug 2022
Response from Sales Manager on Aug 17, 2022
Thank you for staying with us and reviewing your experience. Your comments were taken to the hotel staff as recognition. We hope to welcome you again soon.

10/10 Excellent

Lizzie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, very comfortable. Relaxing shower, staff is very accommodating and friendly.
Stayed 1 night in Aug 2022
Response from Sales Manager on Aug 17, 2022
Thank you for staying with us and reviewing your experience. Your comments were taken to the hotel staff as recognition. We hope to welcome you again soon.

10/10 Excellent

Elenita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo ok
Check in e check out rápidos. Bom atendimento
Stayed 1 night in Jun 2022
Response from Ger Comercial on Jun 20, 2022
Obrigada por se hospedar conosco e avaliar sobre a sua experiência. Será sempre uma honra recebê-la.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Dec 2021
Response from Ger Comercial on Mar 2, 2022
Obrigada por se hospedar conosco e avaliar sua estada. Será uma grande honra recebe-lo.

8/10 Good

FELIPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa hospdagem
Boa hospdagem
Stayed 3 nights in Dec 2021
Response from Ger Comercial on Dec 21, 2021
Agradecemos por se hospedar conosco e por avaliar sua experiência. Será sempre uma honra recebê-lo.

8/10 Good

Maile

Stayed 1 night in Dec 2021
Response from G Comercial on Dec 13, 2021
Obrigada por hospedar conosco e avaliar sua estada. Esperamos recebê-lo em breve.

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel room. Very comfortable
Stayed 1 night in Nov 2021
Response from Manager on Dec 3, 2021
Thank you for staying with us and for evaluating your experience. We look forward to seeing you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel! Hotel was clean and comfortable. Room was very spacious and clean. Great location near shopping mall and restaurants.
Stayed 1 night in Nov 2021
Response from Sales on Dec 2, 2021
Thank you for staying with us and for evaluating your experience. We hope to welcome you in another opportunity.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel . Clean , friendly , well located .
Stayed 6 nights in Sep 2021
Response from Ger Comercial on Oct 4, 2021
Obrigada por confiar sua estada à equipe do Holiday Inn Goiânia. Ficamos felizes com sua avaliação e comentários. Esperamos recebê-la em outra oportunidade

8/10 Good

Felipe José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Ger Comercial on Aug 25, 2021
Agradecemos por se hospedar conosco e por avaliar sua estada. Será sempre bem vindo.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely perfect, the staff were friendly, and the front desk attendant was bi-lingual which was awesome.
Stayed 3 nights in Jun 2021
Response from sales manager on Jun 7, 2021
Thank you for choosing our hotel during your stay in Goiânia. It will always be an honor to receive you.

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goiania Brazil
Nice clean Hotel friendly staff bilingual great customer service
Stayed 4 nights in Mar 2021
Response from Ger. Comercial on Mar 29, 2021
Thank you for choosing the Holiday Inn during your stay in Goiânia. Your comments and evaluation are very valuable to us and will be shared with our team. We look forward to another opportunity to receive you.

8/10 Good

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to everything, safe area and beautiful pool.
Stayed 1 night in Dec 2020
Response from Ger. Comercial on Jan 6, 2021
Agradecemos por se hospedar no Holiday Inn Goiânia e também por avaliar sua experiência conosco. Será sempre uma honra recebê-lo em nosso hotel!

10/10 Excellent

Kaio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Very clean and well located
Stayed 2 nights in Dec 2020
Response from Ger. Comercial on Jan 4, 2021
Olá, Kaio!! Agradecemos sua avaliação e seu comentário sobre sua estada no Holiday Inn Goiânia, esperamos vê-lo novamente!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Ger Comercial on Dec 16, 2020
Ficamos gratos e honrados com sua visita e sua avaliação. Será sempre uma imensa satisfação recebê-lo.

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2020
Response from Ger Comercial on Dec 10, 2020
Obrigada por se hospedar no Holiday Inn Goiânia e avaliar sua estada.

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Ger. Comercial on Mar 9, 2020
Obrigada, Hugo, por escolher o Holiday Inn Goiânia durante sua passagem por nossa cidade. Ficamos felizes com sua avaliação. Esperamos tê-lo novamente conosco.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very friendly and helpful. The room has floor to ceiling windows. The gym has new equipments and the pool is never empty.
Stayed 1 night in Oct 2019
Response from Sales Manager on Oct 10, 2019
Thank you for your feedback and comments we will pass them on to our team. It was and will be a pleasure to welcome you to our hotel.

10/10 Excellent

Krishna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice!
Nice newer American hotel. Great staff and service. Good hotel lobby bar.
Stayed 1 night in Aug 2019
Response from Sales manager on Sep 1, 2019
Thank you for your comments and evaluation. Krishna is pleased to welcome you to our hotel. We look forward to another opportunity to have you with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Ger. Comercial on Apr 1, 2019
Obrigada por sua avaliação seja sempre bem vindo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Adriane Mota - Reservas on Oct 16, 2018
Boa Tarde, Agradecemos a preferencia ao nosso hotel. Esperamos poder atender em um breve retorno a Goiânia. Ficamos à disposição

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Room was very clean. Staff was very friendly.
Stayed 1 night in Jul 2018
Response from G Geral on Aug 10, 2018
Thank you for your comment! It was a plesure received you.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Air condition and shower does not work. Do not stay here
Stayed 1 night in May 2018
Response from Sales Manager on May 7, 2018
Dear Guest! Thank you very much for choosing our hotel for your stay in the city and for sending your ratings and comments. Thanks for the compliments and apologies for your shower and air condition report, know that our maintenance and engineering team has already resolved this issue. Thanks again.

10/10 Excellent

PAOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente costo-beneficio
Stayed 1 night in May 2024
Response from Ger Comercial on May 23, 2024
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-lo novamente em breve.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível !!! Tudo muito limpo e impecável !! Café da manhã excelente, atendentes muito educados !!
Stayed 1 night in Feb 2024
Response from Ger Comercial on Feb 27, 2024
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Seus comentários foram levados às equipes do hotel como reconhecimento. Esperamos recebê-la novamente em breve.

10/10 Excellent

Bernardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ger Comercial on Feb 19, 2024
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-la novamente em breve.

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito.
Atendimento no balcão muito bom, check in rapido, camas limpas, banheiros impecaveis.
Stayed 2 nights in Feb 2024

8/10 Good

CARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok exceto o barulho de música que vem da rua e avanca a madrugada
Stayed 4 nights in Feb 2024
Response from Ger Comercial on Feb 19, 2024
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Seus comentários foram levados às equipes do hotel como reconhecimento. Esperamos recebê-la novamente em breve.

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mantém tudo em boa conservação e limpeza impecável! Atendimento, comida… ótima localização e serviço. Fico neste hotel já bastante tempo e o padrão se mantém o mesmo… parabéns!
Stayed 2 nights in Feb 2024

6/10 Okay

Alexandre

Stayed 1 night in Feb 2024

10/10 Excellent

Juliano n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Ger Comercial on Feb 9, 2024
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-la novamente em breve.

10/10 Excellent

Gabriela

Stayed 1 night in Jan 2024

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Alexandre

Stayed 1 night in Jan 2024

10/10 Excellent

camila

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Ger Comercial on Jan 31, 2024
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-lo novamente em breve.

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esse hotel é muito bom, segunda vez que eu minha família nos hospedamos lá.
Stayed 2 nights in Jan 2024
Response from Ger Comercial on Jan 31, 2024
Agradecemos por se hospedar conosco e avaliar sobre a sua experiência. Esperamos recebê-lo novamente em breve.