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"We had a good stay at the Black Swann Inn. I think some of the mixed comments can be understood in terms of expectations. It is. It a quaint New England inn with a common room and cushy furniture. It is more like a holiday inn. With that understanding it does its job - it is clean, comfortable and has the bonus of outdoor space on the lake with Adirondack chairs and boat rentals. "

"I wish I had known about this place when my kids were young. Perfect family, or adult only spot to unwind and relax in the mountains."

"We loved It! Great place and awesome staff! "

"We loved everything! Josh was great at check in and with recommendations. Nick was truly fabulous bartending and giving us helpful suggestions and tips. Aurora was extremely helpful as well. 5 stat hotel in a great location with an awesome bar and restaurant. Hamburgers were off the chart. Thank you!!! We most definitely will be back!"

"I love the cleanliness, courteous staff. Warm pool, hot tub. Relaxing environment."

"Enjoyed the room, towels and kitchen. I can recommend. "

"Comfortable bed. Great service as always. Don't stay anywhere else when I have to travel to the Berkshires. "

"Everything was wonderful! Hotel was clean, beds were very comfortable and pillows were great. "

"Very convenient location for walking to Lenox's restaurants. Generally easy parking. Great continental breakfast. Lovely staff. Bed could have been firmer. Walls are a little thin."