Title: Mercure Penang Beach - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2923516&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Penang Beach Oceanfront pools invite sun-seekers to relax while The Ombak restaurant serves local flavors with stunning views of the water at this beachside retreat ## Photo gallery for Mercure Penang Beach ![Miscellaneous - Mercure Penang Beach (George Town)](https://images.trvl-media.com/lodging/3000000/2930000/2923600/2923516/c203726c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/e23b27b8-a1fd-4e6b-b3da-3259242b7c8d-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Meeting facility - Mercure Penang Beach (George Town)](https://images.trvl-media.com/lodging/3000000/2930000/2923600/2923516/460ff93c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; beach views - Mercure Penang Beach (George Town)](https://images.trvl-media.com/lodging/3000000/2930000/2923600/2923516/7fe08463.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach - Mercure Penang Beach (George Town)](https://images.trvl-media.com/lodging/3000000/2930000/2923600/2923516/6cff3b93.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Penang Beach sits on the shoreline with main and children's pools. Guests enjoy breakfast with ocean views at The Ombak restaurant, free in-room WiFi, and access to the fitness center. Previous visitors consistently praise the attentive staff. ## Reviews 7.8 Good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=2923516&PinnedHotelID=2923516&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=2923516&PinnedHotelID=2923516&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2923516&PinnedHotelID=2923516&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2923516&PinnedHotelID=2923516&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2923516&PinnedHotelID=2923516&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2923516&PinnedHotelID=2923516&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2923516&PinnedHotelID=2923516&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2923516&PinnedHotelID=2923516&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Superior Twin Room, 2 Twin Beds ![Superior Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2930000/2923600/2923516/09ad257b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LED TV Blackout drapes/curtains Separate bedroom Rainfall showerhead Bidet Hair dryer - 301 sq ft - Hill view - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Suite, 1 King Bed, Ocean View ![Superior Suite, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/3000000/2930000/2923600/2923516/95ece9b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed, Ocean View 8.8 Excellent 3 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning LED TV Blackout drapes/curtains Separate bedroom Bidet - 603 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, Ocean View ![Superior Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/3000000/2930000/2923600/2923516/92ef8436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Ocean View 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning LED TV Blackout drapes/curtains Separate bedroom Rainfall showerhead Bidet Hair dryer - 301 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![1 bedroom, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/3000000/2930000/2923600/2923516/599779c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 7.4 Good 8 reviews ### Highlights Soundproofed Air conditioning LED TV Blackout drapes/curtains Separate bedroom Rainfall showerhead Bidet Hair dryer - 301 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin Room, 2 Twin Beds, Ocean View ![Superior Twin Room, 2 Single Beds, Ocean View](https://images.trvl-media.com/lodging/3000000/2930000/2923600/2923516/782cfcf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Twin Beds, Ocean View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning LED TV Sofa bed - double Blackout drapes/curtains Separate bedroom Rainfall showerhead Bidet - 301 sq ft - Ocean view - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Deluxe Triple Room](https://images.trvl-media.com/lodging/123000000/122310000/122300200/122300114/eaabb517.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swing & Pillows at Penang Road Downtown George Town - Free WiFi - Parking available - Housekeeping CA $49 CA $57 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/George-Town-Hotels-Swing-Pillows-At-Penang-Road.h122300114.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=9ceead52-7718-40d2-b9d6-9b6eef6c30e0&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1590000/1580300/1580286/d07b8dae_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Penang Bayan Lepas - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 967 reviews CA $86 CA $106 total includes taxes & fees Dec 24 - 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Free WiFi - Housekeeping CA $41 CA $49 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/George-Town-Hotels-Swing-Pillows-At-Beach-Street.h122156615.Hotel-Information?chkin=2025-12-25&chkout=2025-12-26&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=9ceead52-7718-40d2-b9d6-9b6eef6c30e0&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Mercure-Penang-Beach.h2923516.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Mercure-Penang-Beach.h2923516.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.46369%2C100.30160&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KH-y5wZAPxXarQZVIBa-P2yxyqc=) 505, Jalan Tanjung Bungah, George Town, Penang, 11200 #### What's nearby - Penang Avatar Secret Garden \- 9 min walk \- 0.8 km - Tanjung Bungah Market \- 12 min walk \- 1.1 km - Straits Quay Mall \- 17 min walk \- 1.5 km - Ibox Museum of Glass Penang \- 3 min drive \- 2.7 km - Gurney Plaza \- 4 min drive \- 3.5 km #### Getting around - Tasek Gelugor Station - 42 min drive - Penang Intl. Airport (PEN) - 40 min drive #### Restaurants - ‪Viva Local Food Heaven - ‬7 min walk - ‪Pang (Hainan) Seafood - ‬3 min walk - ‪Viva Japanese Restaurant - ‬7 min walk - ‪Tanjung Point Residencies - ‬3 min walk - ‪Taiba Shawerma - ‬6 min walk ## About this property ### Mercure Penang Beach Upscale family-friendly hotel near Gurney Plaza Located close to Arulmigu Balathandayuthapani Temple, Mercure Penang Beach provides a terrace, a garden, and dry cleaning/laundry services. With amenities like a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. The on-site restaurant, The Ombak, offers breakfast, brunch, lunch, dinner, and ocean views. Free in-room WiFi and a gym are available to all guests. Other perks include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), luggage storage, and a vegetable garden - Concierge services, an elevator, and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 220 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Eco-friendly toiletries, bidets, and hair dryers - LED TVs with satellite channels - Electric kettles, daily housekeeping, and phones ## Similar properties ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/1000000/530000/528700/528680/94e388c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flamingo By The Beach Penang Tanjung Bungah - Pool - Kids pool - Parking included - Free WiFi 7.0 Good 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=528680&PinnedHotelID=528680&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4360000/4350600/4350566/f21b1195.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bayview Beach Resort Penang Batu Ferringhi - Pool - Spa - Kids pool - Waterslide 8.0 Very good 1,002 reviews CA $79 CA $98 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4350566&PinnedHotelID=4350566&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/37000000/36050000/36040700/36040669/365564f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hompton by the Beach Penang Tanjung Tokong - 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Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=111178571&PinnedHotelID=111178571&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/4000000/3850000/3846700/3846668/9947611a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sentral Seaview Penang Tanjung Tokong - Pool - Parking included - Free WiFi - Restaurant 7.2 Good 270 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=3846668&PinnedHotelID=3846668&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free uncovered self parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 40 for children - A restaurant ### Restaurants on site - The Ombak ### Things to do - Billiards/pool table - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 4 meeting rooms ### Outdoors - Garden - On the beach - Picnic area - Pool loungers - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 6 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1993 - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in Information provided by the property may be translated using automated translation tools Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 106.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MYR 40 for adults and MYR 40 for children - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MYR 106.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Four Points Penang Four Points Sheraton Hotel Penang Four Points Sheraton Penang Penang Four Points Penang Sheraton Sheraton Four Points Penang Sheraton Penang Sheraton Penang Four Points Four Points By Sheraton Penang Tanjung Bungah Mercure Penang Beach Hotel George Town Mercure Penang Beach Hotel Mercure Penang Beach George Town Four Points by Sheraton Penang Mercure Penang Beach Hotel Mercure Penang Beach George Town Mercure Penang Beach Hotel George Town ## Frequently asked questions ### Does Mercure Penang Beach have a pool? ### How much does it cost to stay at Mercure Penang Beach? ### Is Mercure Penang Beach pet-friendly? ### How much is parking? ### What time is check-in at Mercure Penang Beach? ### What time is check-out at Mercure Penang Beach? ### Where is Mercure Penang Beach located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Penang Beach Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.4 Location ### 7.8 Staff & service ### 7.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 210 8 - Good 331 6 - Okay 128 4 - Poor 44 2 - Terrible 35 ## Reviews ### 8/10 Good #### Michelle Elizabeth Nov 27, 2025 Liked: Amenities, property conditions & facilities Room was good. Bathroom needed more attention by the cleaners. Ocean view was great. ##### Michelle Elizabeth Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Raphael Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very happy with our stay at Mecure Penang Beach. The hotel was clean, friendly and facilities were very good ##### Raphael Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Theresa Jan 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ocean view room was nice. Comfortable size room with all the amenities ![](https://a.travel-assets.com/ugc/hotel-reviews/15881E5A52B947CBCF04E055FCD16AA9EF01BEF01737612717035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Theresa Stayed 2 nights in Jan 2025 ### 8/10 Good #### Elizabeth Veronica Feb 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities my second time staying there. very convenient location, friendly staff and rooms are decently clean ##### Elizabeth Veronica Stayed 3 nights in Jan 2024 ### 8/10 Good #### K A Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was spacious and convenient for small family. Beach right beside hotel allows my family to go to beach anytime easily. ##### K A Stayed 1 night in Sep 2024 ### 8/10 Good #### SOON LIN Jun 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean room, and great staff service at the counter. Over all it was a great stay and we enjoyed it. Walking distance to a nearby hawker centre. Our regular go to hotel in Penang. ##### SOON LIN Stayed 3 nights in May 2024 ### 10/10 Excellent #### Hsiu Jiuan Sep 23, 2024 Liked: Staff & service, amenities, property conditions & facilities Room was decent size. Great staff. Limited dining options around the hotel. ##### Hsiu Jiuan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Leo Aug 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is kind and friendly ##### Leo Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Tim Mar 31, 2025 Disliked: Property conditions & facilities Great location and nice pool which was not busy in late March. Horrible threadbare towels in the otherwise okay room. On site dining only okay. Communication about dining room schedule such as how Ramadan impacted dinner options and expectations regarding paying up front needs improvement. ##### Tim Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Muhammad Jun 20, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Great family hotel on the beach It was our annual family getaway and Mercure Penang Beach ticked off most of the checkboxes except a few! The room was great with a fantastic view of the sea. A nice pool and the beach just in front was wonderful. However, we faced few issues with service. On the first day after the check-in, they seemed to have misplaced our luggage. It took a couple of hours and multiple calls to the front desk to finally get our luggages in the room.Also the housekeeping could be a bit more thorough as both the shampoo and the toilet paper were out in the bathroom and we had to call the front desk to get replacement. ##### Muhammad Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Gordon Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mercure Penang Nice hotel, right on a private beach! Very safe & quiet area serviced by good transportation options to get into downtown. ##### Gordon Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Eugene Jan 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scenic spot from the time you enter lobby Very scenic place. Rooms a lil dated but still comfortable. On site restaurant is ok and bar as well. The private beach is a winner all day ##### Eugene Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Verified traveller Jun 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So beautiful and relaxing! Beautiful beach walk and soothing wave sounds! Strange smell at the restaurant. ![](https://a.travel-assets.com/ugc/hotel-reviews/25DCA52D095F49EC23B97CB629141D484EC518FF1718122270103.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6282A84C72EFEAC35FDF29E68BDF1930D8E02F921718122270648.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jun 2024 ### 8/10 Good #### Iain Sep 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good staff in the bar and housekeeping Other areas need more attention restaurant in particular Limited food choices. But lots of places to eat outside in walking distance. Beach in front of hotel good but could do with some more sunbeds and Matt's. Enjoyed the stay and would return with managed expectations ##### Iain Stayed 9 nights in Sep 2024 ### 8/10 Good #### SOON LIN Dec 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean rooms, some sound of the road is easily heard esp at night. Might need better sound proofing of the windows ##### SOON LIN Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Gemma Jul 6, 2025 Liked: Amenities, property conditions & facilities Great location with beautiful beach front and nice pool. Rooms are large. However this experience didn’t live up to what I expected of a well known international hotel brand. The rooms were noisy, we had to asked to be moved as we could hear everything through an adjoining door to the room next door. There was black mould in the shower and despite staying 9 nights our room was not cleaned once, just made up daily. A few times we came back late in the afternoon and our room still hadn’t been made up. The WiFi hardly ever worked in our room. If you wanted to ask reception about anything it was always very slow to be able to speak to someone. ##### Gemma Stayed 9 nights in Jun 2025 ### 8/10 Good #### John Apr 2, 2024 Liked: Cleanliness, staff & service #### Great hotel but cramped bathroom It's a nice hotel for the rate charged. Great service and nice location by the beach. Only complaint I have is the cramped bathroom. The door to the bathroom opens inwards and makes it very tight to move around in the bathroom. I don't understand why they don't have the door open outwards instead. The door frames will allow that. ##### John Stayed 7 nights in Mar 2024 ### 6/10 Okay #### Yew Hooi Aug 19, 2024 Liked: Staff & service #### Lack of room amenities Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building. One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential. ##### Yew Hooi Stayed 1 night in Aug 2024 ### 6/10 Okay #### M Feb 12, 2024 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### February stay The hotel is in a good position with direct access to the beech, 20 mins by taxi from central Georgetown. The staff are helpful. Th bedrooms are ok but pretty tired - Mercure should look an overhaul of the furniture and decor. Bedrooms also suffer from corridor noise at night. No bar during day and big opportunity to sell food and drink during the day missed. I can’t really recommend as there is not enough nearby to compensate for Hotel offer. ##### M Stayed 7 nights in Jan 2024 ### 6/10 Okay #### Leslie Philip Feb 17, 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities Hotel is looking very tired. Vinyl clad couch in our room was split in many places. TV show options were very poor to say the least. Having said that the room staff were very good and the bed was comfy. There is nowhere to sit in a/c comfort when you check out and are waiting to be picked up. There is no booklet explaining the hotel facilities and how to get around the local area in the room. Overall disappointing 😞 ##### Leslie Philip Stayed 10 nights in Feb 2024 ### 10/10 Excellent #### Yasin Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There a excellent restaurants across the road we eat at the Turkish one and food and prices 10/10 ##### Yasin Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Julie Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities My group had a week of meetings in the Pinang Room. ##### Julie Stayed 1 night in Jun 2025 ### 6/10 Okay #### Noor Nov 28, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Clean and nice to stay for short time. ![](https://a.travel-assets.com/ugc/hotel-reviews/6FF22A7E5B5F92BA203861791EB9BD8B379744A31732783572915.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3682757AEB451291AF114BC64EFA0E41C2D246471732783571273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E9D7D40F961C17B9024A2FCC2F9E1C11524CB96B1732783570722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Noor Stayed 2 nights in Nov 2024 ### 8/10 Good #### Douglas John Lachlan May 17, 2025 Liked: Staff & service, amenities Nice place for a reasonable cost. The place needed maintenance and was a little far out of town ##### Douglas John Lachlan Stayed 7 nights in May 2025 ### 4/10 Poor #### Leonardo Secondo Aug 14, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms of very poor standard and very aged. Cleanliness poor and traffic noise very high in rooms. ##### Leonardo Secondo Stayed 10 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Fairfield Inn & Suites by Marriott New York ManhattanChelsea](https://www.expedia.ca/New-York-Hotels-Fairfield-Inn-Suites-By-Marriott-New-York-ManhattanChelsea.h4002216.Hotel-Information) > > [All Inclusive Resorts and Hotels in Ocho Rios](https://www.expedia.ca/Ocho-Rios-Hotels-All-Inclusive-Hotel.0-0-d553248635209673480-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Best Western Terrace Inn](https://www.expedia.ca/Terrace-Hotels-Best-Western-Terrace-Inn.h126228.Hotel-Information) > > [Cheap Hotels in Bangkok](https://www.expedia.ca/Bangkok-Hotels-Cheap-Hotels.0-0-d178236-tCheapHotels.Travel-Guide-Filter-Hotels) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Hacienda at Krystal Grand Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-The-Hacienda-At-Krystal-Grand-Puerto-Vallarta.h24930665.Hotel-Information) > > [YMCA International Hostel](https://www.expedia.ca/George-Town-Hotels-YMCA-International-Hostel.h6272735.Hotel-Information) > > [Cheap Hotels in Sunshine Coast](https://www.expedia.ca/Sunshine-Coast-Hotels-Cheap-Hotels.0-0-d180069-tCheapHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Regina (YQR) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yqr/ord/regina-to-chicago) > > [Flights from Toronto (YYZ) to Athens (ATH)](https://www.expedia.ca/lp/flights/yyz/ath/toronto-to-athens) > > [Flights from Deer Lake (YDF) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/ydf/yeg/deer-lake-to-edmonton) > > [Flights from Toronto (YYZ) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yyz/dxb/toronto-to-dubai) > > [Flights from Plattsburgh (PBG) to Fort Myers (RSW)](https://www.expedia.ca/lp/flights/pbg/rsw/plattsburgh-to-fort-myers) > > [Flights from Calgary (YYC) to Boston (BOS)](https://www.expedia.ca/lp/flights/yyc/bos/calgary-to-boston) > > [Flights from Dieppe (YQM) to Sudbury (YSB)](https://www.expedia.ca/lp/flights/yqm/ysb/moncton-to-sudbury) > > [Flights from Flin Flon (YFO) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yfo/yyc/flin-flon-to-calgary) > > [Flights from Montreal (YUL) to Terrace (YXT)](https://www.expedia.ca/lp/flights/yul/yxt/montreal-to-terrace) ### Cars > [Car rentals in Las Vegas](https://www.expedia.ca/Car-Rentals-In-Harry-Reid-Intl.d5456204.Car-Rental-Guide) ### Activities ### Packages > [Church of Our Lady Immaculate](https://www.expedia.ca/Church-Of-Our-Lady-Immaculate-Kitchener.d6291574.Vacation-Attraction) > > [Ontario Science Centre](https://www.expedia.ca/Ontario-Science-Centre-North-York.d503130.Vacation-Attraction) > > [China Vacations](https://www.expedia.ca/China.d37.Destination-Travel-Guides)