Hotel Pen Mutiara

3.0 star property
Hotel Pen Mutiara combines authentic Penang flavors with a relaxing atmosphere, creating a welcoming retreat for travelers exploring Bayan Lepas

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Travelers discover Penang's warmth at Hotel Pen Mutiara, where local cuisine meets modern convenience. The on-site restaurant serves authentic dishes, and the café is perfect for coffee. Guests stay connected with reliable in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service
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About this property

Hotel Pen Mutiara

  • Hotel located in Bayan Lepas
  • Hotel Pen Mutiara provides amenities like a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
    • Smoke-free premises and an elevator
  • Room features
  • All guestrooms at Hotel Pen Mutiara feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels
    • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 15 for adults and MYR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Pen Mutiara pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Pen Mutiara?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Pen Mutiara?

Check-out is at noon.

Does Hotel Pen Mutiara provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Pen Mutiara located?

Located in Bayan Lepas, this hotel is 1.5 mi (2.5 km) from Bukit Teluk Tempoyak Besar and within 6 mi (10 km) of Penang International Sports Arena and Snake Temple. RECSAM and Institute Pendidikan Guru and Pantai Teluk Bayu are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

6.4

Cleanliness

6.0

Location

7.2

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 4 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

4/10 Poor

Tg

Disliked: Amenities, property conditions & facilities
Aircon was not working well in the first 8hours after checking in and the noise was extremely distracting at night. Like other review mentioned the towel was poorly stained with many black marks on it. Booked a shuttle service and cancelled afterward with the receptionist but the taxi driver still appeared on 2nd day, failure in communication. Location is the 15min away from airport but nothing in surrounding.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

IsmailHani

Disliked: Property conditions & facilities
Late check out time
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Ahmad Fazli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

The food was outstanding, spacious room, good staff. Value for money.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
kolam tak best
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beyond words and thoughts

Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Noor Hanis

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Takashi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020