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Reviews of Brown Hotel

3 out of 5
Brown Hotel
86 Jalan Perak, George Town, Penang

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. The only downside were the wild birds making noise at 3 in the morning. Information for RM 100 deposit should have been made known. Otherwise hotel is good.
Stayed 1 night in Apr 2024

4/10 Poor

Figen

Liked: Staff & service
Disliked: Cleanliness, amenities
I had very quick check in property and you need to pay 100 ringgit for deposit as cash before check in plus taxes. Hotel is far from centre and not suitable to walk anywhere and there is nothing around hotel. I don’t recommend it to solo female traveller. If you want to stay in budget hotel for short stay than it is fine for couples or families. I found a cockrach in my room and ruined my night really. I picked this hotel as it had good reviews in website. I am disappointed. But I gave a good review for staff as they were really helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Zhixin

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Stanley Gomez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Aug 2023
Response from Brown Hotel on Sep 7, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

10/10 Excellent

Basalamah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills hotel, staff were helpful. Clean facilities.
Stayed 2 nights in May 2023
Response from Brown Hotel on Jul 31, 2023
Reply from the property：Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

8/10 Good

ARNAV

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Overall the property is well managed and the staff is friendly. However there is no dining or coffee area which is a must as their rooms don’t have windows and the ones which have windows only have a view of corridors.
Stayed 2 nights in Jul 2023
Response from Brown Hotel on Jul 20, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet. Good bed. Fridge and bottled water. Good AC and shower pressure.
Stayed 3 nights in May 2023
Response from Brown Hotel on May 24, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just as I expected. Room very clean and bed comfortable.
Stayed 7 nights in Apr 2023
Response from Brown Hotel on May 4, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

6/10 Okay

Pattarapong, Bangkok

Disliked: Cleanliness
The property condition and design is okay, but the cleanliness can be better because when I flipped the mat, dust out. The location is also quite far from main food area and attractions in George Town. However, it's what I paid for and it's okay.
Stayed 2 nights in Apr 2023
Response from Brown Hotel on Apr 17, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

10/10 Excellent

Nurhana Wahidah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2023
Response from Brown Hotel on Mar 13, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

8/10 Good

Abd Jalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Brown Hotel on Sep 17, 2022
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

8/10 Good

Bassam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very good , quiet and clean But it needs more service to it like ironing inside rooms Café , restaurant ....etc The wi fi is very good in speed
Stayed 3 nights in Aug 2022
Response from Brown Hotel on Sep 1, 2022
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

8/10 Good

Shamesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

zairul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and neat room
I was surprised with the room. With i can say low price range, the room was very clean and neat
Stayed 1 night in Aug 2020

8/10 Good

Mackie_kedah, Kuala lumpur

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place at strategic location.Good pillow and bed.only downside is parking at outside the hotel only.
Stayed 1 night in Sep 2020

10/10 Excellent

Zamri, Kuala Lumpur

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was comfortable, size was good enough for two people. Near Padang Brown if you want to have ice kacang and mee goreng. Overall it was a nice stay.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
24Ringgit for overnight parking. Outrageous..
Stayed 1 night in Feb 2020
Response from Leeya Nah on Feb 24, 2020
Thank you for your stay with us. We hope to see you again for your next visit.

8/10 Good

Ariff, Petaling jaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business traveller
Stayed 1 night in Feb 2020
Response from Leeya Nah on Feb 12, 2020
Dear Mr Ariff, Thank you so much for taking a time to write your review with us. Best regards, Leeya Nah

4/10 Poor

Daniel

Stayed 1 night in Nov 2023
Response from Brown Hotel on Nov 13, 2023
Dear Guest, Thank you for taking the time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

10/10 Excellent

Chee Kuun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical hotel. Lots of amenities and food within walking distance.
Stayed 3 nights in Nov 2023
Response from Brown Hotel on Nov 13, 2023
Dear Guest, Thank you for taking the time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

8/10 Good

Pui Shan Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20 mins walk to City centre. 15 mins walk to nice food markets on MaCallister street. Poor public transport but it's a general fact at Penang? Hotel room was cozy and designed nicely. Staff were friendly and helpful.
Stayed 6 nights in Aug 2023
Response from Brown Hotel on Aug 14, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

6/10 Okay

Emi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Brown Hotel on Jul 31, 2023
Reply from the property：Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Brown Hotel on Jun 12, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

10/10 Excellent

Christine H.N

Stayed 1 night in May 2023
Response from Brown Hotel on Jun 12, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

10/10 Excellent

ANONGNAT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ความปลอดภัย
Stayed 2 nights in Apr 2023
Response from Brown Hotel on Apr 27, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

10/10 Excellent

Chee Kiong

Stayed 2 nights in Jan 2023
Response from Brown Hotel on Mar 13, 2023
Dear Guest, Thank you for taking time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you

10/10 Excellent

Sen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดีคะ ห้องพักใหม่ น้ำแรงดี มีไดร เป่าผม เดินทางสะดวก บักกุ๊เต๋ หน้า รร. อร่อย
Stayed 3 nights in Feb 2020
Response from Leeya Nah on Feb 20, 2020
Dear Guest, so glad you enjoyed the stay. Hope to see you back soon.