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Reviews of Swiss Luxury Apartments

5 out of 5
Swiss Luxury Apartments
Rue Philippe-Plantamour 6, Geneva, GE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 109 reviews" "
Rating 8 - Good. 11 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Burak

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for families. Great staff, superb equipment in the rooms for entertainment and comfort including a fully equipped kitchen. Breakfasts are very nice and you get great amenities every day. Location to walk everywhere, 5 mins to the lake side, 15 mins to Mt Blanc bridge.
Stayed 4 nights in Apr 2024
Response from Dina Farag General Manager on May 21, 2024
Dear Burak, we are very touched by your comment and would like to thank you very much!We are delighted to read that your stay was a success and met your expectations.We look forward to welcoming you back with us during your next visit to Geneva,Best regards,

10/10 Excellent

MONINA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean. Accommodation and service was great!
Stayed 1 night in Apr 2024
Response from Dina, General Manager on Apr 15, 2024
Dear MONINA , thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
So I’m not sure where to start with this awesome place in Geneva one block from the lake. Bastien – greeted us in a bowtie and showed us around the entire place and how to use things, and there was even a virtual reality game for the kids, and it was like a mini apartment and just beautiful!! Highly recommend.
Stayed 1 night in Mar 2024
Response from Dina Farag on Mar 28, 2024
Dear Philip, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truly a wonderful place to stay as a family with children. The staff was as hospitable as possible. Dear Bastian, thank you very much. We have traveled all over the world, but your concern touched our heart. Room cleaning is very thorough and fast, perfect. The hotel pampered us with Swiss chocolate and sweets. A crib, special shampoo, changing table and pacifier were already prepared for our baby. The location is very good, many commentators wrote about a noisy bar nearby, but it didn’t bother us. The only point we would like to note is the light switches...after four days we still haven’t figured them out 😅 Thank you very much. You have created a space that you really want to return to and recommend to your friends.
Stayed 3 nights in Mar 2024
Response from Dina, General Manager on Mar 25, 2024
Dear Marina, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly.
Stayed 1 night in Feb 2024
Response from Dina Farag General Manager on Mar 25, 2024
Dear Adrian, thank you very much for your remarquable note. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Perfect location, excellent accommodation, unbeatable amenities and fantastic staff. Bastien was extremely helpful and is extremely friendly. You can tell he takes real pride in his job. Highly recommend this property if you are visiting Geneva.
Stayed 1 night in Feb 2024
Response from Dina Farag on Feb 26, 2024
Dear Clarence, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture, very comfortable, amazingly helpful staff.
Stayed 1 night in Jan 2024
Response from Dina Farag General Manager on Feb 15, 2024
Dear David, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 Excellent

Alejandro

Travelled with family
Stayed 1 night in Jan 2024
Response from Dina Farag on Jan 9, 2024
Dear Alejandro, thank you very much for your kind comment. Our entire team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 Excellent

Shahd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Highly recommend! Such nice staff! Amazing apartment and comfy and size is great. Great location. Even the sofa bed was so comfy! Nice warm room. Kitchenette was great touch. So clean! Will definitely come stay again when visiting Geneva Again!! Thank you Team! Wonderful stay!
Stayed 5 nights in Nov 2023
Response from Dina Farag on Dec 3, 2023
Dear Shahd, Woooh your kind words go straight to our heart. Thank you for this touching review that will be passed on to our lovely team. We are also thrilled to hear your appreciation regarding the apartment equipment, size and comfort. We hope to welcoming you again in a soon future. Regards.

10/10 Excellent

Tengkun Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location !
Stayed 3 nights in Sep 2023
Response from Dina Farag on Nov 4, 2023
Dear Jack, thank you for taking the time to review your stay with us. We love to hear our guests satisfaction. Looking forward to welcoming you back. Best regards.

10/10 Excellent

Danhua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing apartment hotel to stay in Geneva with my family. Super nice staff with high quality services.highly recommended this hotel.I will definitely return in my next visit to Geneva…..
Stayed 1 night in Sep 2023
Response from Kindest regards, Dina Farag on Nov 4, 2023
Dear Danhua, we are so pleased that you had an amazing experience with us and it gives us great pleasure to read your kind words on our friendly and attentive staff and our services. We hope to welcoming you back again very soon at home;)

6/10 Okay

Anthony

Stayed 1 night in Aug 2023
Response from Dina Farag on Sep 15, 2023
Dear guest, thank you for your review. We hope to improve your level of satisfaction for your next visit. Do not hesitate to leave us your feedback. Best regards.

8/10 Good

JOSE LUIS

Stayed 5 nights in Jul 2023
Response from Dina Farag on Sep 15, 2023
Dear guest, thank you for your review. We hope to improve your level of satisfaction for your next visit. Do not hesitate to leave us your feedback. Best regards.

10/10 Excellent

Herman

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
BOOK. IT. NOW. Run, don’t walk to this place! We booked our stay not knowing exactly where we were going and we could not have stumbled upon a better place to stay. To start, our airport pick up was prompt, professional, and clean, they accommodated an early arrival, and helped us find food as soon as we got there. Having never been to Geneva, we needed recommendations for dining and things to do outside what we had already booked. The concierge that was working most of the time we were there was Bastien, and he is an absolute gem. His recommendations were on point and never missed. One on occasion, Bastien helped us get set up with a train ride to Brienz. Being from Southern California, we were a bit nervous as public transportation is all but nonexistent where we live. Bastien called us in the middle of the day to make sure we were ok and were going to make it back to Geneva. To top it all off, THEY DO YOUR LAUNDRY. FOR FREE. Yes, you read that right. You’ll have a magic basket in your room that you fill up and they take and return the next day. Each day we also had a new gift in the room, ranging from locally sourced raspberry syrup to dried fruits and sweets. The cherry on this sundae was when our daughter left her sweatshirt in the van that took us back to the airport. They found it and shipped it to us the same day. We had a wonderful time and would recommend this property to anyone.
Response from Dina Farag on Sep 15, 2023
Dear Herman, thank you very much for your kind comment. Bastien and our team are delighted to read that you did appreciate your stay with us. We hope to welcoming you again in the future. Regards.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service. They are a terrific staff, always available.
Stayed 3 nights in Jun 2023
Response from Dina, General Manager on Jul 6, 2023
Dear Steven, Thank you for your great comment. Our entire team is delighted to read that you did appreciate your stay with us and hope to welcome you again in the future. Best Regards,

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s probably one of the best places I have stayed. The staff is great and very friendly and welcoming. Best location . Will definitely come back.
Stayed 2 nights in Jun 2023
Response from Dina, General Manager on Jul 6, 2023
Dear Mohammed, many thanks for your comment and outstanding score. We are glad to hear to you have enjoyed every aspects of your stay. We cannot wait for you to return on your Geneva Home! Best regards,

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice!
From check in to check out our stay was perfect! The nicest staff, a very comfortable room and bed, quiet, close to restaurants and the lake.
Stayed 2 nights in May 2023
Response from Dina, General Manager on Jul 6, 2023
Dear Stephanie, Thank you for your great score and awesome comment! We are glad to hear to you have enjoyed every aspects of your stay. We hope to welcome you again in the future! Best regards,

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Perfect place to stay.
Stayed 1 night in May 2023
Response from Dina, General Manager on May 16, 2023
Dear Cate, Thank you for your great score and nice comment! We are glad to hear to you have enjoyed every aspects of your stay. We hope to welcome you again in the future! Best regards

8/10 Good

Santiago

Stayed 1 night in Jan 2023
Response from Dina, General Manager on May 3, 2023
Dear Santiago, Thank you very much for letting us know what your experience with us was :-)We hope to welcome you again! Best Regards.

10/10 Excellent

Safitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Dina, General Manager on May 16, 2023
Dear Safitiri, many thanks for your remarkable score. We cannot wait for you to return on your Geneva Home! Best regards

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were updated and kept clean every day. Convenient location. Close to shops and restaurants. The staff was excellent. They were attentive and ensured our comfort during our stay. I would stay here again.
Stayed 3 nights in Apr 2023
Response from Dina Farag General Manager on May 2, 2023
Dear Ellis, many thanks for your comment and outstanding score. We are glad to hear to you have enjoyed every aspects of your stay. We cannot wait for you to return on your Geneva Home! Best regards,

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was tip top. Location could t be beat.
Stayed 2 nights in Feb 2023
Response from Dina, General Manager on Mar 24, 2023
Dear Karen, Thank you very much for your kind comment. We hope to welcome you again!Best Regards,

10/10 Excellent

Anas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 2 nights in Feb 2023
Response from Dina, General Manager on Mar 24, 2023
Dear Anas, Thank you very much for your kind comment. Our Concierge and the entire team is delighted. We hope to welcome you again!Best Regards,

10/10 Excellent

John

Stayed 3 nights in Jan 2023
Response from Dina, General Manager on May 3, 2023
Dear John, thank you for sharing your experience with us :-) - We would be thrilled to welcoming you back soon. Best regards,

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Exceptional Apartment in Geneva!
Our stay at the Swiss Luxury Apartments was superb! The location, the service, the amenities were exceptional. I would highly recommend these apartments as a wonderful place to stay in Geneva. Bastian the concierge was truly amazing and went above and beyond to make sure we had everything we needed throughout our stay. The apartments are very spacious and comfortable. They are cleaned to a high standard everyday and even offer free laundry service - which was super helpful! Staying at the apartments is significantly more enjoyable than one room in a hotel. We will definitely be back and would highly recommend this accommodation to anyone looking for superior service, a beautiful and well situated accommodation in the heart of Geneva.
Stayed 10 nights in Dec 2022
Response from Dina, General Manager on Mar 24, 2023
Dear Sharon, Thank you for your incredible comment. Our Concierge and the entire team is delighted to read that you did appreciate your stay with us and hope to welcome you again in the future. Best Regards,

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Swiss Luxury Aparftments is our one of the best of all experiences. First of all, my wife and I want to give a special thanks to a very special gentleman, the concierge Bastien. In addition to his professionalism, punctuality and always in touch; this man has a big soul, a talent to satisfy his guest at an ideally high level. Service is great, food is perfect, pure Sharm of stay. We will definitely visit again. Thanks a lot!
Stayed 4 nights in Nov 2022

10/10 Excellent

Genevieve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastian gave excellent service. Perfect place.
Stayed 4 nights in Oct 2022
Response from Dina, GM on Oct 28, 2022
Thank you very much for your great score and kind comment that we have shared to Bastien. Hope to see you soon.

10/10 Excellent

Lynn

Travelled with family
Liked: Staff & service, property conditions & facilities
Loved the location, friendly staff, and the included amenities, especially the laundry service!! Highly recommend.
Stayed 3 nights in Jun 2022

10/10 Excellent

Asma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was perfect, location is great and staff are very nice and helpful Everything you need and more is in the room
Stayed 2 nights in Apr 2022

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, well-appointed rooms, Amazing staff
The hotel is an easy (8 minute) walk from the train station. We were welcomed by an incredible, detail-oriented staff that was available for any need. The rooms were large, modern and very comfortable. Though all the staff was amazing, we had the most contact with Bastian who was the best part of our Geneva trip. Thank you SLA staff!
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jun 2021

8/10 Good

Frederic

Business traveller
Liked: Cleanliness
Good price for Geneva
Loud noise throughout the night due to a generator in the cortyard...
Stayed 1 night in Apr 2020

10/10 Excellent

Jola, Fort Lauderdale

Travelled with family
Liked: Cleanliness, amenities
Beautiful apartment. High ceilings, high tech light switches, very comfortable bed. In a bathroom there was steam pot and foot spa bath😳. Front desk people very professional, helpful and friendly. Common areas very spacious and super clean and comfortable. I only wish I could stayed there longer!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class serviced apartment.
The stay was good, from booking, check in and check out. Staffs was so helpful and efficient, nice Managment team. Apartment was all well equipped with all you need really. Simple and clean, my children love the apartment with sweets and play station. The best bonus was the free laundry service which was so helpful when you travel and away from home. My only issue was the noise from the street at mid night, and the bins collection in the early morning was quite noisy. I had not been able to sleep that night. Overall, a good apartment for family. Will recommend.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time there. Very helpful staff
Stayed 1 night in Dec 2019

10/10 Excellent

Ivana, New York

Travelled with family
Liked: Cleanliness, amenities
We stayed at the apartments twice within ten days and loved it both times. Warm and genuine service at check in, responsive staff, beautiful apartment with all the latest updates you could think of. Would highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

mulyadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
extraordinary 😁
Stayed 3 nights in Dec 2019

4/10 Poor

Jane L

Liked: Cleanliness
Disliked: Staff & service
Pluses and minuses at the swiss luxury apartments
I was extremely disappointed in level of front desk staff. I asked at check in where I could find a little market to buy misc. food items like drinks orange juice wines chips and sandwiches. The checkin in person just stared at me and said they they could deliver food items which was not an answer to my question. I would have loved to know about the manor dept. store and cafeteria and champagne lounge at check in. The first blu found it the last day. Also, the suite had no winter curtains and only a partial screen in living room. They had insufficient lighting in living room. The poor temporary lights were ugly and not right for the room. Geneva is an expensive city which is why I picked the studio. However, no microwave, just a real small oven which is not as user friendly as a microwave. Other than the mentioned items, it was great. They did try to accommodate me with more lighting but the lighting was unacceptable for such an otherwise nice place. Second tv in bedroom had a non working remote and Krupp type coffee maker also did not work. I liked the staff on the whole other than at checkin. It felt more like a property management establishment than a short stay hotel. The location was great. It you are working there for a month or need some privacy with a famikybalong with small children then it would be ok.
Stayed 3 nights in Dec 2019
Response from Dina Farag | General Manager on Dec 9, 2019
Dear Jane, Thank you for your review, we really do appreciate guests taking the time to leave us feedback. We were delighted to welcome you and to hear that you enjoyed our enviable central location which is indeed perfectly placed to visit many of Geneva’s top attractions. Thank you for your constructive comments. I wish I had the opportunity to meet you and discuss your feedback in person while you were still in residence with us. We strive to exceed our guests' expectations and only through this form of honest communication can we address any areas where we may not be fulfilling our potential. I do hope we will have the opportunity to welcome you back, at which time we will spare no efforts in giving you a better experience, and thank you for your recommendation to future guests. With kindest regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing space and value. Good location and excellent amenities.
Stayed 1 night in Mar 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Service couldn’t have been better! Everyone working at front desk was incredibly helpful. Housekeeping was impeccable. They even do your laundry free of charge everyday!! Great location and great little apartments with lots of space. Highly recommend walking to Cottage Cafe across street for breakfast or lunch - super cute spot! Also, hotel would leave so many local treats every day - chocolates, crackers, etc!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best apartment
The apartment was very impressive, the location excellent, and the staff very respectful. The service is excellent and every day there is a new gift in the apartment. Thanks Swiss Luxury Apartments.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Excellent staff. Very clean. Gift on arrival and departure.
Stayed 2 nights in Mar 2019

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makes you feel right at home, and excellent amenities. Free mini bar and free international calls.
Stayed 2 nights in Aug 2018

10/10 Excellent

Darrell, Calgary, Canada.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great including the location and especially the reception staff. The staff completely go out of their way to make sure everything is taken care of and that you are completely happy. We will be going back to Geneva and we will be staying here.
Stayed 3 nights in Aug 2018

6/10 Okay

michelle, sydney, australia

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very nice apartment, but not for three adults
The apartment was very clean, but it is advertised as suitable for three adults, as there is a sofa bed. However the bathroom is off the bedroom so the only privacy I had, as the person on the sofa, was a toilet cubicle. I couldn't have a shower when anyone was in the bedroom and the bathroom door was glass. I had to use the toilet cubicle to get dressed, put on makeup and do my hair. Extremely disappointing given the very high cost. Would have been better going to a very nice hotel and booking two rooms.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018

10/10 Excellent

Stephen, Bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect apartment accommodation in great location
The team at Swiss Luxury Apartnenta has created something special in Geneva, perfect for business travelers or those looking for a more home type experience with the convenience and service level of a hotel. From the little touches like the treats left every day, to the level of service with included cellphone for local use, laundry services and great housekeeping, this is the first luxury Geneva property where I have truly felt like I got my money’s worth. Would definitely return.
Stayed 12 nights in Apr 2018