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Rating 10 - Excellent. 264 out of 605 reviews" "
10 - Excellent
264
Rating 8 - Good. 221 out of 605 reviews" "
8 - Good
221
Rating 6 - Okay. 79 out of 605 reviews" "
6 - Okay
79
Rating 4 - Poor. 28 out of 605 reviews" "
4 - Poor
28
Rating 2 - Terrible. 13 out of 605 reviews" "
2 - Terrible
13
8.8/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
Patricia
Travelled with family
May 24, 2024
The location is perfect for walking the charming downtown area and along the lake walking path.
This Hampton offered a delightful breakfast buffet of omelets and make your own waffles.
Room was quiet, mattress comfortable and the shower had lots of water pressure.
My daughter and I felt safe at all times.
I definitely will stay here again!
Really nice hotel. Perfect for viewing eclipse at Seneca Lake park across the street. Great breakfast - staff helpful - room and bathroom very clean. No complaints. A pleasant surprise at a reasonable cost.
We loved our stay. The beds and bedding were so comfortable. The pool and hot tub were great. Breakfast and coffee made the morning checkout memerable. The view from our room was fantastic.
The front desk customer service was excellent. Especially Michael my husband had an injured ankle was on crushes our room was initial on the 3rd floor. He arrange for us to have a 1st floor room which to me was exceptional customer service. Thank you Michael.
Worn carpet, wall paper, desk chair. Iron put out nasty, sticky white stuff, ironing board fell apart as I started to set it up, shower had black stuff (mold, mildew?) at seams. Room felt crowded.
Great view of Seneca Lake.
Wouldn’t stay here again. Not the quality you expect from a Hilton.
Kimberly
Stayed 1 night in Jan 2024
6/10 Okay
Shannon
Travelled with partner
Dec 22, 2023
Liked: Staff & service
Needs attending to in the gym. Only one machine worked and it was lopsided on the treadmill. Can’t say you have a gym when no machines work. Pool was clean. No vending machine options for snacks.
The hotel is in the downtown area of Geneva. There are many places to walk to from the location.
Monica
Stayed 1 night in Nov 2023
6/10 Okay
william
Nov 9, 2023
Liked: Cleanliness
william
Stayed 1 night in Nov 2023
6/10 Okay
Judith
Travelled with partner
Oct 17, 2023
Liked: Staff & service
We have stayed at several Hampton Inns in our travels. This one was was not equal to other Hampton Inns. While It's location is convenient to downtown Geneva, the overall condition felt a bit tired. The breakfast was also not equal to other Hampton Inns.
Judith
Stayed 1 night in Oct 2023
6/10 Okay
Lisa
Travelled with partner
Oct 16, 2023
Liked: Cleanliness
This property was clean and convenient. It was centrally located to see Lake Geneva and sample the wineries near by.
Very nice room. The beds were a little firm but still confortable. Breakfast was very nice with a variety of hot food.
Verified traveller
Stayed 1 night in Aug 2023
10/10 Excellent
David
Travelled with partner
Aug 19, 2023
Liked: Cleanliness, staff & service, amenities
The website advertised a pool and hot tub on the premises but we found that the hot tub was not working.
We booked a room there because we were looking forward to using that hot tub.