Front of property - evening/night

Reviews of Venus Lodges

Venus Lodges
523 Gatlin Drive, Gatlinburg, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 115 reviews" "
Rating 8 - Good. 27 out of 115 reviews" "
Rating 6 - Okay. 11 out of 115 reviews" "
Rating 4 - Poor. 5 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2018

10/10 Excellent

Iris, Miami

Travelled with family
Liked: Cleanliness, amenities
Great and very clean,It has everything you need !
Stayed 4 nights in Nov 2019
Response from Amy P on Dec 2, 2019
Thank you so much for the 5* review! We are so glad you enjoyed your stay and hope to have you back with us soon!

8/10 Good

Marianne, Eutawville, South Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Big spacious condo, but needs uodating. Faux leather couch and love seat badly cracking, pillows ripped, and dings in walls. Needs painting. No hangers provided nor did can openers work. Signage to find the property, especially in the dark, was poor. Having said that, the location is excellent and the condo did provide plenty space to spend quality time with family. I would recommend but maybe another unit on the property.
Stayed 3 nights in Nov 2019
Response from Amy P on Nov 26, 2019
Thank you so much for the review for your recent stay. I am happy to say that updates are in the works for paint and new furniture. I will let housekeeping know that the can opener needs to be replaced. We hope that you will be back with us to visit with family and friends on another trip to the Smokies.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
I love the seclusion of this property yet it is close to everything in Gatlinburg. It is a split bedroom condo so you have privacy. The kitchen was stocked so you can cook during your stay. I was very pleased with this property and I would definitely stay again.
Stayed 2 nights in Nov 2019
Response from Amy P on Nov 11, 2019
Thank you so much for taking the time to review your recent stay with us at Glades View Condos. We are so happy you enjoyed your stay with us and hope that you will be able to stay with us again on your next trip to the Smoky Mountains!

10/10 Excellent

Duy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The roads lead to the condos are a bit scary if you're not used to driving around the mountains. Very quiet place and we loved it here!
Stayed 3 nights in Oct 2019
Response from Amy P on Oct 21, 2019
Thank you so much for the great review! We hope to have you back with us again soon at Glades View condos.

6/10 Okay

Sara

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Amy P on Oct 17, 2019
Thank you for your review of your recent stay. We hope to have you back with us soon for a much better impression.

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Amy P on Oct 15, 2019
Thank you for the review! We hope to have you back with us soon.

4/10 Poor

Kathryn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bring your own couch & loveseat!
This was a lovely setting & it would have been much better if we could have used the sofa & love seat in lvg room! They were both sagging, lacked padding, & had the faux leather peeling constantly. They weren't comfortable enough to sit on for a movie on tv, reading a book, or to lie on! At the price I paid, and from the pics online, it was NOT as advertised.
Sagging springs, no padding, & peeling upholstry
Dilapidated furniture made sitting in livingroom very uncomfortable.
This is w/o the blanket used over cushions to avoid the brown peeling faux leather on clothes.
Great balcony
Stayed 9 nights in Oct 2019
Response from Amy P on Oct 15, 2019
Thank you for leaving a review on your recent stay with us at Glades View. We are glad you enjoyed the location and regret the difficulties you experienced with the sofa. We have a request in to the owner to replace or recover the couch as a result of your information and photos. We hope to have you back with us in the future for a much better second impression.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
IL traveler
This is a nice place to stay. Very quiet, nothing to do so don't take any kids with you. I didn't rank this place high because our unit had some problems. There was no remote to work the DVD player. There was a dirty towel hanging up behind the toilet in the master bath. The floor has some soft, sinking spots in it especially in front of the washer and dryer area. Stainless steel sinks in the bathrooms just don't go. The lighting in the master bath was poor. Need a lighted makeup mirror for those of us with vision problems. Hard to see in the mirror when you don't have your contacts or glasses on. Almost lost a contact because the mirror is so far back to see in. Whoever stayed before us had used the tablespoon measure for coffee and put it back in the drawer so coffee was all over everything. I had to run everything thru the dishwasher and wipe the drawer out. The walls in several areas are either dirty or in desperate need of repainting probably both. The carpets need cleaned. The towels and pillows need replaced. Wash cloths and hand towels were very thin. Everyday you had to resign into the WiFi. There is no full length mirror. Our last night there was a group of men (at least 2) staying I think 2 floors above us in the middle that were up late. They were very noisy. They went inside after I was out on the balcony at 230am. The listing I booked from was misleading. There is not hot tub although they need one and a pool. It is out in the woods with nothing to do.
Stayed 4 nights in Sep 2019
Response from Amy P on Oct 7, 2019
Thank you for leaving a review on your recent stay with us at Glades View Condominiums. We are glad that overall you had a positive experience but regret the issues you encountered during your stay. We have spoken with our team about the soft spot, cleaning issues and the need for a makeup mirror and a full length mirror. We hope that you will be able to stay with us again on another trip to the Smokies for a more enjoyable stay.

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Explosive Getaway
This was one of the best places I ever booked in the mountains. I loved the location and the atmosphere as well!
Stayed 3 nights in Sep 2019
Response from Amy P on Sep 27, 2019
Thank you so much for the wonderful review! We are so very glad you enjoyed your time with us. We hope to have you back with us again!

8/10 Good

Jeffrey

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Amy P on Sep 24, 2019
Thank you so much for the review on your recent stay. Please come back and stay with us again on you next trip to the Smokies!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Close to downtown. I didn’t like they don’t have any person around to let him know any problems in the building the elevator doesn’t work for 24 hours no one available to fixed. The rest was good. The check in and out was faster.
Stayed 3 nights in Sep 2019
Response from Amy P on Sep 16, 2019
Thank you for leaving a review on your recent stay with us at Glades View Condos. I am glad the stay overall good but deeply regret the elevator issue. We do have maintenance on call 24hrs a day although they are not onsite. That number should have been emailed to you as well as been in the condo unit. I am happy to say that the elevator has been fixed and is now operating correctly. We hope to have you back with us on another trip to the Smokies so that we can make a much better second impression.

6/10 Okay

Marylou

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Gatlinburg mountains Stay
Room was nice, but the master toilet wasn't working properly, 2 maintenance persons couldn't fix it & supposed to come back & repair & didn't. Elevator quit working most of the day, Saturday & couple with us couldn't walk down all the steps from the 5th floor. Also the door code quit working, twice. Need to have some carts for taking luggage up to the room.
Stayed 3 nights in Sep 2019
Response from Amy P on Sep 10, 2019
Thank you so much for leaving a review on your recent stay with us. I am happy to report the toilet has been fixed. They removed and replaced all of the mechanics in the tank and it is working correctly now. I am not sure where the luggage carts were but there are several in the lobby/elevator area off the garage. I deeply regret that you had these issues during your stay and hope you will return to allow us to make a much better second impression on your next trip to Gatlinburg.

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wanted to love...
The first night was great. Spacious, clean, easy check in. By the second night we found there were issues. It was noisy late into the night, thin walls maybe? Our “neighbors” had loud children but we could have tolerated just that. By the third night we came back to lights and ceiling fans on that we knew we had left off and a warmer room than we had set the thermostat on. Thinking the temp and lighting was simply forgetfulness on our part we chalked it up to that. Then new “neighbors” arrived. They were excessively loud (I could repeat what they were talking about if asked) until wee hours of the morning (like 3am) and our bedroom ceiling fan/lights would randomly turn on or change speeds. This happened for the rest of our stay as did the warmer than set temps within the rooms. Our thermostat was set at 68 & 70 and showed 74-75 for the rest of our stay. As no one was on site and it was the weekend we figured we would simply tough it out with only 2 nights to go & our thoughts that being a holiday weekend it would be difficult to find other accommodations or someone to come onsite to correct the issues. I loved the area the property was set in and the rooms were amazing had it not been for the noise till wee hours, temp control and ceiling fan issues. We likely wouldn’t stay again but as I said finished our stay as it was only 2 more and we simply planned on sleeping there any way. Although this became challenging as the light in the bedrooms would randomly turn on.
Stayed 5 nights in Aug 2019
Response from Amy P on Sep 4, 2019
We are glad you enjoyed our location and the condo overall but are so very sorry you had issues with the lights, neighbors and the thermostat. Please always let us know if there are issues as you discover them. The only way for us to correct something is for us to know about it. We have folks on call over every holiday, 24/7 for just such issues as the ones you ran into. I have notified maintenance about the lights and the A/C issues for them to diagnose and correct the problems. I can only hope that you will come back and stay with us again at Glades View Condos to see that your recent stay was very much outside the norm for us.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 🌟
It was so beautiful there. The only thing was no pool but we only stayed 3 nights so we really wouldn't have had time to lay out by the pool but it was very nice and clean.
Stayed 3 nights in Aug 2019
Response from Amy P on Aug 21, 2019
Martha, thank you so much for the great review. We are trying to talk the owner into a pool. So far no luck but we are working on him! We hope to have you back with us on your next trip to the Smokies.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of Condo Unit
The cleanliness and upkeep of the unit was not good-at all! Upon arrival, we first noticed the elevator and walkways were dirty; upon entrance we were met with dirty walls; damaged floors, soda spills in master-on carpet and walls; blood spots in the tub. I would definitely choose a different property in the future. Customer service were accessible- and friendly, but they were not able to offer an acceptable solution. Overall, the living arrangements dulled the celebration.
Stayed 2 nights in Aug 2019
Response from Amy P on Aug 20, 2019
Please accept our sincerest apologies for the issues you encountered during your stay with us. We wish to assure you that this is certainly not our typical guests’ experience. We always want to exceed your expectations and make your stay as comfortable and relaxing as possible and we are so very sorry that we fell short. I can see in the reservation that management and staff were able to resolve some of the issues and will pass on your kind words to our guest services manager in regards to the friendliness of her group. We hope that you will return to our area again soon.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Excellent condo, beautiful up in the hills in Gatlinburg. Loved it;).
Stayed 2 nights in Aug 2019
Response from Amy P on Aug 12, 2019
Thank you so much for the review and the recommendation. We are so glad you enjoyed your time with us. We will hope to have you back with us on another trip to Gatlinburg.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Amy P on Aug 1, 2019
Thank you so much for the review. We are grateful you chose to spend your time with us and hope to have you back again on your next trip to the Smokies!

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Amy P on Jul 24, 2019
Thank you for leaving a review on your recent stay. We hope to have you back with us again soon at Glades View Condos!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, large, amd in nice quiet area of Gatlinburg.
Stayed 7 nights in Jul 2019
Response from Amy P on Jul 22, 2019
Thank you for leaving a review of your recent stay with us at Glades View. We hope to have you back with us again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Amy P on Jul 22, 2019
Thank you for leaving a review on your recent stay with us at Glades View Condos. We hope to have you back again soon.

4/10 Poor

Verified traveller

Stayed 6 nights in Jul 2019
Response from Amy P on Jul 22, 2019
Thank you for leaving a review on your recent stay with us at Glades View Condos. We are sorry there were issues with your stay and hope to have you back for a better time on your next trip to Gatlinburg.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent private place, nice views up in the mts,closer to both gatlinburg and pigeon forge,
Stayed 4 nights in Mar 2019
Response from Amy P on Jul 18, 2019
Thank you for the review of your stay with us at Glades View Condos. We are glad you were so pleased with your condo and our location. Please keep us in mind for your next Smoky Mountain getaway!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Amy P on Jul 17, 2019
Thank you for leaving a review of your recent stay with us at Glades View Condos. We hope to have you back with us again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was roomy, clean, quiet and modern, couldn't have been better.
Stayed 3 nights in Jul 2019
Response from Amy P on Jul 11, 2019
Thank you for leaving us a review on your recent stay. We are so glad you enjoyed your time with us and hope that you will stay with us again on your next trip to the Smokies.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from Amy P on Jun 14, 2019
Thank you for leaving a review of your recent stay. We hope to have you back with us on your next Gatlinburg getaway!

6/10 Okay

Verified traveller

Stayed 3 nights in May 2019
Response from Amy P on Jun 13, 2019
Thank you for leaving a review of your stay with us at Glades View Condos. We are sorry that you did not enjoy your stay completely. Please come back so we can make a better impression on your next trip to Gatlinburg.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great!
Being that we live only 3 hours away, we often do a three day getaway to Gatlinburg/Pigeon Forge area. Besides a cabin on longer stays, this has become our favorite accommodation. I think this makes about 6-7 times and it’s always great. It’s quiet, roomy, clean and for a family of five, it fits us perfectly. There’s no pool, no fitness center, no playground, so it’s usually older couples that we see here, therefore the quietness. There’s also a beautiful view and an occasional bear or wild turkey. Parking is directly underneath the condos, so that’s great on rainy days. Drive up the mountain is easy as well.
Stayed 2 nights in May 2019
Response from Amy P on May 27, 2019
Thank you so much for the fantastic review of your stays with us at Glades View Condos. We absolutely love to hear that we are your favorite accommodation! We hope to have you with us for the next time you come to the Gatlinburg/Pigeon Forge area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, clean and secluded. Completely furnished with everything any one can need in the kitchen.
Stayed 3 nights in May 2019
Response from Amy P on May 22, 2019
Thank you for leaving a review on your stay with us at Glades View Condos. We are so glad you enjoyed your stay and hope that you will come back and stay again on your next trip to Gatlinburg.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice to stay. However, they should have told you before booking that it's different from hotel, you need to bring shampoo & conditioner, no front desk, it's self-check-in, they even didn't send us the door unlock code, we had to call them when we arrived to property. The sofa bed is too old, too soft, can not sleep well.
Stayed 3 nights in May 2019
Response from Amy P on May 20, 2019
Thank you for reviewing your stay with us at Glades View Condos. We regret the difficulty you experianced with the toiletries and the door code. We are working to correct the listing and the system to ensure this does not happen to other guests. We hope that inspite of these issues you will consider staying with us again at Glades View Condos on your next trip to Gatlinburg.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Condo
Very enjoyable, Condo was designed perfectly for family!! Spacious and clean! There was a damp spot in closet of front bedroom from.a presumed water leak somewhere but no big deal. Location was awesome too! Loved this condo!!!!
Stayed 2 nights in Apr 2019
Response from Amy P on Apr 30, 2019
Dear Jessica, Thank you for leaving a review on your recent stay with us at Glades View Condos. We are so glad you enjoyed your stay with us. We will have maintenance take a look at the area in front of the closet to see where the leak is coming from. Thank you for letting us know. We hope that you and your family will be back with us again for your next trip to the Smokies!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no front desk but they communicate everything you need to know up to and including how to even divert the water form the tub to the shower head. The rooms come with everything you need to make the most out of the amenities. You always have a nice view because the balconies are on the side where you can look at the mountains. This is a perfect room for someone who is they are interested in having a more homey feel then just staying in a normal hotel room. I would recommend this place to everyone.
Stayed 2 nights in Apr 2019
Response from Amy P on Apr 30, 2019
Thank you for the lovely review of your recent stay with us at Glades View Condos. We are so pleased that the information provided came in handy for your stay. Please keep us in mind for your next trip to Gatlinburg.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo was very vclean and comfortable. The only thing that would be a complaint for me is the Wifi information sent to me was wrong and that was not good with 12 year old boys
Stayed 2 nights in Apr 2019
Response from Amy P on Apr 29, 2019
Thank you so much for leaving a review of your recent stay with us at Glades View Condos. We are so sorry that the Wi-Fi information you were given was incorrect. We have updated the system and will do our best to see that this is not repeated with any of our other guests. We hope to have you back with us soon to show you that this is not the norm for our guests.

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Stayed 2 nights in Apr 2019
Response from Amy P on Apr 29, 2019
Thank you for your review. We hope you will stay with us again on your next trip to Gatlinburg.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Amazing views! We loved how easy it was to get there! Also calling customer service while we were there was easy! The power went out twice but they fixed it quickly! Will definitely be back!
Stayed 4 nights in Apr 2019
Response from Amy P on Apr 15, 2019
Thank you so much for leaving a review on your recent stay with us at Glades View Condos. We are so glad you enjoyed your stay with us. Customer service is something we pride ourselves on. We hope to be part of your Smoky Mountain vacation the next time you come to the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
Let me start out by saying WOW! Simply amazing!! We visit the area 3-4 times a year and this condo was the best place we have ever stayed on any of our visits. This is a beautiful condo. We rented the 2 bedroom condo which was a perfect size for 2 couples with privacy, but could easily fit 3 couples or a few kids if they slept on the hide-a-bed. This 2 bedroom condo was exactly that, we rented a full size 2 bedroom condo. It was huge and roomy. It included 2 bedrooms on separate sides of the unit with doors to close for privacy. There was a huge living room with fireplace and TV, a hide-a-bed couch and loveseat and coffee tables and end tables with lamps. There was a huge dining room table for about 8 people. There was a fully equipped kitchen with full size coffee pot (bring your own coffee and filters), microwave, stove, full size refrigerator/freezer with granite countertops! It is equipped with a laundry closet with full size washer and dryer. There is a private bath in the master bedroom with double vanities with shower and tub. There was a separate bathroom in the hall by the other bedroom. The view from the balcony was stunning. Loved the fact that the elevator was right there and very easy to access so no hauling luggage up stairs. Check in was so smooth I felt like we did something wrong it was so easy! We will definitely be back!! (The condo was located a few miles from Gatlinburg and up a winding hill, but easily navigated - so no walking to town)
Stayed 2 nights in Apr 2019
Response from Amy P on Apr 9, 2019
Thank you so much for reviewing your stay at Glades View Condos. We are thrilled you enjoyed your stay with us and all the condos offer. The view and the privacy being away from downtown are very much a plus in our eyes. We hope to have you back wtih us for your next Gatlinburg trip and many more to come!

8/10 Good

Kyle

Liked: Cleanliness, staff & service, room comfort
Hidden treasure!
We were in town for an AAU tournament near Rocky Top Sports Complex. The location was perfect for our stay, even if it was a little hard to find. The room was well appointed with plenty of space. My only complaint was the water stains on the ceiling in the living area. The communication was excellent and once I downloaded the Hospitality app, everything was smooth. I would definitely stay again.
Stayed 2 nights in Apr 2019
Response from Amy P on Apr 8, 2019
Thank you, Kyle, for your review of your recent stay at Glades View Condos. We hope the AAU tournament went well for your team! We will have maintenance look into the water stain on the ceiling for repair and apologize that this interfered with your enjoyment of the condo. Please keep us in mind for your next trip to Gatlinburg, for a sporting event or just for fun!

10/10 Excellent

Mei Lin

Liked: Cleanliness, property conditions & facilities, room comfort
Better than what I expected, great value and price. Would definitely book again.
Stayed 3 nights in Apr 2019
Response from Amy P on Apr 8, 2019
Thank you, Mei Lin, for your review of your recent stay. We are glad to have exceeded your expectations and look forward to having you with us again!

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Room was bigger then expected. Clean and cozy with a view
Stayed 2 nights in Apr 2019
Response from Amy P on Apr 8, 2019
Thank you so much for leaving a review on your recent stay with us at Glades View Condos. We are glad you had plenty of room and enjoyed the view. Please keep us in mind for the next time you head to the Smokies!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Amy P on Apr 5, 2019
Thank you for taking the time to leave a review on your recent stay. We are happy we were able to meet your expectations and you enjoyed your time with us. We look forward to the opportunity to have you with us again in the future!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Chi town Nature Mom
We had a great time! Love the peace & quiet in the morning esp. Just surprised that there are dishes left unwashed in the dishwasher. Maybe housekeeper forgot to check. Then fleece blankets in a basket smelled used & unwashed! So I ended up washing it. But those were minor. Overall we love our stay even if it’s like a 10-12 mins drive to downtown Gatlinburg. We will be back!
Stayed 3 nights in Mar 2019
Response from Amy P. on Apr 4, 2019
Thank you so much for reviewing your stay with us at Glades View Condos. We agree the peace and quiet at the condos are wonderful first thing in the morning. Coffee on the deck is a great way to wake up if Mother Nature cooperates with the temperature! We apologize for the items you found unwashed in the unit. We will address this with housekeeping to make sure those items are not overlooked again. We hope to have you back with us at Glades View Condos on your next trip to the Smokies!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay. Spacious and quiet, with a fantastic view.
Stayed 2 nights in Mar 2019
Response from Amy P. on Apr 3, 2019
Thank you so much for reviewing your stay. We hope to be a part of your next Gatlinburg escape!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevator door seem to have some issues. Door would open but only close half way a few times before it would close all the way. The condos were in excellent condition.
Stayed 2 nights in Mar 2019
Response from Amy P on Apr 1, 2019
Thank you so much for reviewing your stay with us at Glades View! We are glad you enjoyed the condo and found it in good conditiion. We have let maintenance know about the difficulty you had with the elevator door and hope to have that fixed in short order. We appreciated you staying with us and hope to have you back at Glades View Condos on your next Gatlinburg getaway!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I wasn't pleased about was the quality of the pull out couch. You were literally just laying on rock hard springs that stabbed you all night.
Stayed 3 nights in Mar 2019
Response from Amy P. on Apr 1, 2019
Thank you for leaving a review on your recent stay at Glades View Condos. We deeply regret that the sleeper sofa was not as expected. I have let maintenance know about the mattress and they will be inspecting the sleeper with an eye toward replacing the mattress. We hope that the rest of your stay was enjoyable and look forward to having you stay with us again at Glades View Condos on your next trip to Gatlinburg.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that you are given a key code number for entry. No waiting in a line to check-into the property. Condo was very spacious and well kept. View was beautiful. Everything is done through the app. It would be nice to have some written instruction available as well in the unit, i.e. restaurants that deliver, wifi password. I'd highly recommend.
Stayed 3 nights in Mar 2019
Response from Amy P on Mar 29, 2019
Thank you so much for taking the time to review your recent stay with us at Glades View Condos. We are glad you enjoyed your stay with us and agree that the view is pretty wonderful. We have been discussing folders containing information like delivery services, passwords and so forth. I will be sure to pass your review on to management to help that program along. We hope that you will come back and make Glades View Condos part of your next Smoky Mountain vacation!

10/10 Excellent

Tanasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The dishwasher wasn’t working and I recommend a later check out than 10
Stayed 2 nights in Feb 2019
Response from Amy P on Feb 26, 2019
Thank you for reviewing your stay with us. I will have maintenance inspect and repair the dishwasher. We hope to have you back with us again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
awesome place would stay again for sure!!
Stayed 5 nights in Dec 2018
Response from Amy P on Jan 4, 2019
Thank you so much for the lovely review. We are thrilled you enjoyed your stay and hope to have you back with us again soon!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football Weekend
In town for a big HS Football game. With wet, cold weather we could have really been miserable but for the nice condo. Location, warmth, and a great view. The family enjoyed the trip and the accommodations fully.
Stayed 2 nights in Dec 2018
Response from Amy P on Dec 11, 2018
What a pleasure it was having you stay with us in Glades View! Thank you so much for the terrific review. We try our best to insure our condos are very comfortable and afford everything you need for a memorable getaway. We look forward to welcoming you back again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, in Gatlinburg
Great place, comfortable and spacious, with wonderful views.
Stayed 3 nights in Oct 2018
Response from Amy P on Nov 5, 2018
Thank you so much for the lovely review! We hope to have you back with us soon for your next Gatlinburg getaway!