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Reviews of Ramada by Wyndham Gananoque Provincial Inn

2.5 out of 5
Ramada by Wyndham Gananoque Provincial Inn
846 King St E, Gananoque, ON

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1003 reviews" "
Rating 8 - Good. 377 out of 1003 reviews" "
Rating 6 - Okay. 108 out of 1003 reviews" "
Rating 4 - Poor. 42 out of 1003 reviews" "
Rating 2 - Terrible. 54 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Victor

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Yingnan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A very nice place to stay at a good price. The AC is a little noisy for me, so we ended up not using it as the weather was pleasant. Staff are very nice. Thank you!
Stayed 1 night in May 2024
Response from Sam - Front Desk Manager on May 23, 2024
Thank You for your review and feedback Yingnan, Hope to see you soon !!!

10/10 Excellent

Sancto

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Sam - Front Desk Manager on May 23, 2024
Thank You for the feedback , Hope to see you soon

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel style rooms were ideal for a four family célébration plus the large beautiful dining area was perfect for continental breakfast. Staff were welcoming courteous and helpful
Stayed 3 nights in May 2024
Response from Sam - Front Desk Manager on May 23, 2024
Thank You for your Review John and we are glad that you enjoyed your stay with us , Hope to see you soon !!!

6/10 Okay

Sanjiv

Travelled with partner
Liked: Staff & service
Pool was under constructions and could not use it. This was not advertised during booking. Breakfast was very basic and had limited options.
Stayed 2 nights in May 2024

2/10 Terrible

Dipak

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. Poor customer service. Booked hotel with swimming pool to enjoy evening in pool. Kids were excieted but swimming pool was in maintenance. Hotel staff advise us to complaint on Expedia that they didn't update on their website. In addition, not customer friendly approach from staff. No information provided about Breakfast timings, location, Microwave and WiFi password. We have to ask them. WiFi was not working. Intercom was not working. Spiders in washroom Musty smell in room due to a lot moisture. In overall not a good place to stay.

8/10 Good

Nico

Liked: Cleanliness, staff & service, amenities
Big room and decent breakfast for a fair price.
Stayed 1 night in May 2024
Response from Amiras on May 23, 2024
Thank you Nico for your review , We are glad that you enjoyed your stay in newly renovated rooms , Hope to see you soon

4/10 Poor

Tarek

.
Stayed 1 night in May 2024

8/10 Good

Pavel

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Sam - Front Desk Manager on May 23, 2024
Thank You for the Feedback Pavel , hope to see you soon !!!

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property, good sized room.
Stayed 1 night in May 2024
Response from Amiras on May 23, 2024
Thank You for your Review and feedback, We are glad that you enjoyed your stay in newly renovated rooms, Hope to see you soon

10/10 Excellent

Joseph

Travelled with partner
Great spot!! Staff was very welcoming. Room was nicely renovated and the bed was very comfy. We will definitely stay again 😊
Stayed 1 night in May 2024
Response from Amiras on May 23, 2024
Thank You for your Review and feedback Joseph, We are glad that you enjoyed your stay in newly renovated rooms, Hope to see you soon

10/10 Excellent

Leandro

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Quite and clean
Stayed 1 night in May 2024
Response from Amiras on May 23, 2024
Thank You for your Review and feedback, We are glad that you enjoyed your stay in newly renovated rooms, Hope to see you soon

8/10 Good

Than

Liked: Cleanliness, staff & service
Room was decent. Bed was comfortable. Washroom was really nice and clean
Stayed 1 night in May 2024
Response from Amiras on May 23, 2024
Thank You for your Review and feedback Than, We are glad that you enjoyed your stay in newly renovated rooms, Hope to see you soon

10/10 Excellent

Jessica

Stayed 1 night in May 2024
Response from Amiras on May 23, 2024
Thank you for your review Jessica

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roadside stop, would also be a good base for a longer visit.
Stayed 1 night in May 2024
Response from Sam on May 13, 2024
Thank You Will for taking the time to review us, We are glad that you enjoyed your stay with us in newly renovated rooms, Hope to see you soon

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam on May 14, 2024
Thank You Katrina for taking the time to review us, We are glad that you enjoyed your stay with us in newly renovated rooms, Hope to see you soon

10/10 Excellent

Ramakrishnan, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with good access to 1000 islands
Stayed 1 night in May 2024
Response from Sam on May 13, 2024
Thank You Ramakrishnan for taking the time to review us, We are glad that you enjoyed your stay with us in newly renovated rooms, Guests do like our location, close to all attractions and right on 401 Exit, Hope to see you soon

10/10 Excellent

Charanjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 1 night in May 2024
Response from Sam on May 13, 2024
Thank You for your review , Hope to see you soon

2/10 Terrible

Pavlina

Travelled with partner
Disliked: Staff & service, amenities
we didn't manage to check-in
Stayed 1 night in May 2024
Response from Sam on May 13, 2024
Thank You for your review, upon checking in your reservation it was no-show, as per cancellation policy you didn't cancel your reservation on time and we are receiving 1 star because you didn't show up for your reservation. We hope next time you stay with us and give us a chance. Thank you

10/10 Excellent

Robin

Liked: Property conditions & facilities
This was perfect for us, a couple traveling with a dog. It’s right off the highway, with ample grassy space for walking. Each room has parking directly in front. The queen beds were comfortable and the bathroom was outstanding.
Stayed 1 night in May 2024
Response from Amiras on May 8, 2024
We appreciate your wonderful review and we are glad you enjoyed your stay! Thank you for choosing Ramada Provincial Inn by Wyndham. We hope to see you again soon

10/10 Excellent

Panagiotis, montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the layout of this place feels country side
Stayed 1 night in May 2024
Response from Amiras on May 8, 2024
Thank you for staying with us! Your feedback is important to us. We are glad that you enjoyed your stay.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Honestly our stay was amazing staff very friendly, rooms modern and very clean. Only one problem was the dogs beside us barking at night. Theres only one thing missing a microwave.
Stayed 2 nights in May 2024
Response from Amiras on May 8, 2024
We appreciate your wonderful review and we are glad you enjoyed your stay! Thank you for choosing Ramada Provincial Inn by Wyndham. We hope to see you again soon

8/10 Good

Asima

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Good
Stayed 1 night in Apr 2024

10/10 Excellent

Sylvia

Liked: Staff & service, property conditions & facilities
The property is quiet and maintained. Staff was friendly and helpful. This was a perfect stay at a comfortable and affordable motel.
Stayed 1 night in May 2024
Response from Sam on May 4, 2024
Thank You Sylvia for your review , We are glad that you enjoyed your stay with us in newly renovated rooms, Hope to see you soon

10/10 Excellent

Rob, Aurora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value. Staff was excellent and check in was super smooth. Room was clean and bathroom seems to have been recently renovated. Good spot. Will be back.
Stayed 1 night in May 2024
Response from Sam Patel on May 4, 2024
Thank You Rob for your Review , We are Glad that you enjoyed your stay with us at Ramada By Wyndham , 1000 Island. Thank You for 5 out of 5 Star Review. Hope to see you soon !!!

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Ramada. Fabulous value. VERY clean. Excellent bed. TV was in great shape. The pricemade this a superb value. I'll definitely return.
Stayed 1 night in Apr 2024
Response from Sam Patel on May 4, 2024
Thank You Lawrence for your Review, We are glad that you enjoyed your stay with us , yes we have recently renovated the rooms and Bathrooms. Hope to see you soon for your next 5-star stay.

6/10 Okay

Barbie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was not clean the second day of my stay.
Stayed 2 nights in Apr 2024
Response from Sam Patel on May 4, 2024
Thank You, Barbie for your review, Yes we do provide Room service upon request on the second day and also replenish your towels, remove garbage, and restock as per demand. Sorry for the inconvenience.

10/10 Excellent

Gail

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam Patel on May 4, 2024
Thank You for the 5 out 5 Stars Review. We are glad that your enjoyed your stay with us, Hope to see you soon !!!

8/10 Good

Shakeel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Reasonable price with parking and breakfast. Wifi not working!
Stayed 1 night in Apr 2024
Response from Sam Patel on May 4, 2024
Thank You Shakeel for your review, Wifi is working, you need to enter your username and password provided upon checking in, on the splash page to connect to the internet, if you had let us know at the Front Desk, we could have helped you as We have 24-hour front desk service, Sorry for the inconvenience. Hope to see you soon !!!

10/10 Excellent

Piyu

Travelled with family
Liked: Amenities, property conditions & facilities
Awesome place to stay
Stayed 2 nights in Sep 2023

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs a refresh

8/10 Good

Mohamedrahil

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent stay. Property could do better with breakfast. I am not at a big fan of breakfast but it should be decent enough to have all the equipment working and have salt and pepper. The rooms are nice, parking is convenient and staff was friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room .. exceptional bathroom!
Stayed 2 nights in Oct 2023

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service
The overall property was nice and clean. Very peaceful. The only downside we would say was the breakfast. Cold boiled eggs and the waffle maker didnt seem to cook the waffles properly, so ended up still being raw. Other then that we had a good experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like I had traveled back in time when I saw the hotel in a very good way. The room was nicely updated and the price was excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Terrance, Richmond Hill

Travelled with partner
Liked: Cleanliness, staff & service
Cabin style "hotel".
Stayed 1 night in Oct 2023

8/10 Good

Amitkumar

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Gaurav

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible property, paint was peeling off the walls and carpet had damping smell. Worst stay ever. I checked out same evening on the day I had checked in, i didn’t even complete my stay it was that bad.
Stayed 1 night in Oct 2023

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly wonderful.
Initially when we arrived we were a little disappointed by the outside. That all changed the minute we entered the room. It was pleasantly wonderful. The renovations were thoughtfully done. We had everything we needed and everything was layed out well. The shower was great, the beds were very comfortable, very clean and quiet. I do have to mention this was their off season so perhaps it's a different situation during the peak times. Such a charming little town. Clean, quaint with plenty of restaurants and little shops. Beautiful experience over all. Lastly, we did not do the free breakfast so cannot comnrnt on that.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was beautifully upgraded the brick wall and wooden roof was so quaint reminding us of a cabin in the woods. Very clean and modern bathroom fully upgraded. Room was spacious and groundds were clean. Staff extremely polite and friendly. Breakfast was cold contential however they did have make your own fresh waffles. Well worth the money and would highly recommend.
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Hardik

Stayed 1 night in Oct 2023

10/10 Excellent

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, location, nice spacious grounds
Stayed 1 night in Oct 2023

4/10 Poor

Mark

Disliked: Property conditions & facilities
Room was very old and dated. Dark.
Stayed 1 night in Sep 2023

8/10 Good

Vera

Very convenient, close to the highway and downtown. Very close to good shopping if needed. Quiet and liked being able to park right in front of my unit. The main lobby looks a bit “tired” and could use an update. At first glance I was apprehensive about the property because the outside looks quite “tired” but once I entered the unit I was pleasantly surprised. It has been very nicely updated and especially bathroom looks great.
Stayed 1 night in Oct 2023

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

James L

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely does the trick for an overnight stay. Very friendly staff and breakfast was better than expected.
Stayed 2 nights in Oct 2023