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“Pet friendly” but no information on Expedia of an additional $50 pet fee charged at check in after room fee paid through Expedia app. Not refundable so no choice to find another hotel.
Erin
Stayed 1 night in May 2024
Response from Norma on May 24, 2024
We do apologize for the inconvenience; it is on the Expedia website that we do have a 40 Pet Fee.
Thank you for staying with us, glad you enjoyed your stay.
6/10 Okay
Jennifer
Travelled with family
May 11, 2024
Disliked: Property conditions & facilities
Older property. Rooms were clean - very basis. One piece of art on the wall.
The breakfast wasn’t good. The room still has the old AC unit in the wall. It did have a ceiling fan.
Jennifer
Stayed 1 night in May 2024
Response from Norma on May 13, 2024
Thank for staying with us, were going to be renoving the hotel soon.
I have stayed at this hotel for the last 4 years when visiting my daughter at school. Every time I have stayed, the staff is very helpful, the hotel is very clean and the rooms/bed are very comfortable. Texas Roadhouse is across the street and very good. I love staying here and will continue to do so. Highly recommend!
Pierre
Stayed 2 nights in May 2024
Response from Norma on May 9, 2024
Thank you for the feedback, glad you enjoyed your overall stay.
Everything was great customer service was fantastic, it was unbelievable. They understood everything and they seem to get everything I needed and help me with everything even with my reservations. It was very helpful place to stay very quiet and peaceful. I would definitely come back here again and it’ll be soon.
Lisa
Stayed 2 nights in Apr 2024
Response from Norma on Apr 30, 2024
Thank you for the feedback, glad you enjoyed your overall experience.
8/10 Good
Kailen
Apr 29, 2024
Kailen
Stayed 1 night in Apr 2024
Response from Norma on May 20, 2024
Thank you for staying with us,glad you enjoyed your stay.
I've stayed here about 3 times already. This is one of my go-to's for when I go to my medical appointments in Gainesville. It's right off I-95; has restaurants and gas stations nearby. Convenient location, new, quiet and for the most, reasonable and affordable prices. Will continue staying there.
Herick
Stayed 1 night in Mar 2024
Response from Norma on Apr 29, 2024
Thank you for the feedback, glad you enjoyed your overall experience.
8/10 Good
Hector Daniel
Apr 26, 2024
Hector Daniel
Stayed 1 night in Apr 2024
Response from Norma on Apr 29, 2024
Thank you for staying wtih us, glad you enjoyed your stay.
6/10 Okay
Antonia, Riverview
Apr 26, 2024
Antonia
Stayed 2 nights in Apr 2024
Response from Norma on Apr 29, 2024
Thank you for staying with us, glad you enjoyed your stay.
Front desk staff was rude. Didn’t have enough towels in our room (only wanted one for each person) was told no and they didn’t have any, but there was coin laundry available if I wanted to pay to wash the towels we did have so all of us could shower. I asked if we could have a towel in the morning and the front desk handed out some major attitude and snide remarks. Room was not very clean.
Kristie
Stayed 1 night in Apr 2024
Response from Norma on Apr 22, 2024
We do apologize for the inconvenience, will definitely going to talk housekeeping and staff about making sure that all the linen is beeing washed and folded and the cleanliness of the rooms.
6/10 Okay
Michelle
Travelled with family
Apr 21, 2024
Liked: Staff & service
We stayed here in 2022 when visiting family and really enjoyed our stay. Unfortunately, the room we stayed in this time was way less impressive. The bathtub was peeling and gross, and you could tell the room just hadn’t been well maintained. Also 3 days in a row I had to ask for more towels because the cleaning crew would pick up our towels but not leave more so we constantly had 1 towel for 3 people. Staff are still great and helpful though!
Michelle
Stayed 3 nights in Mar 2024
Response from Norma on Apr 22, 2024
Thank you for the feedback, sorry for the inconvenience will work with housekeeping on making sure the rooms have towels .We are going to be renovating the bathroom soon.
Great area walkable to a shopping/dining complex called Celebration Point. Hotel is refurbished and very comfortable. Room had a mini Keurig with a few k cups. Mini bottles for shampoo, conditioner, and body lotion. Breakfast included eggs, sausage, Belgian waffle maker, various breads and cereals. Nice pool area. Restaurant in hotel was closed down.
Kristin
Stayed 1 night in Apr 2024
Response from Norma on Apr 22, 2024
Thank you for the feedback, glad you enjoyed your overall experience.
10/10 Excellent
Cornell
Apr 21, 2024
Cornell
Stayed 2 nights in Apr 2024
Response from Norma on May 13, 2024
Thank you for staying with us,glad you enjoyed your overall stay.
8/10 Good
Ronald
Apr 20, 2024
Ronald
Stayed 1 night in Apr 2024
Response from Norma on May 10, 2024
Thank you for staying with us. glad you enjoyed your stay.
10/10 Excellent
Quanesha
Apr 18, 2024
Liked: Cleanliness
Quanesha
Stayed 1 night in Feb 2024
Response from Norma on Apr 22, 2024
Thank you for the staying with us, glad you enjoyed your stay.
I was very happy with my stay. I will request a room that doesn't face the highway next time. It was very loud. The room was very clean. I would recommend your hotel.
Tina
Stayed 1 night in Apr 2024
Response from Norma on Apr 18, 2024
Thank you for the feedback, glad you enjoyed your stay.
Was a decent place. There is only 1 elevator which was slow and made some weird noises. The room itself was clean looked more like a converted large closet but we were only sleeping in it and storage for our all day trip. There was an odd smell most likely from the pool or moisture in the room which made my wife nauseas. Could be just that corner room. But overall it wasn’t the worst place I’ve stayed
Michael
Stayed 2 nights in Apr 2024
Response from Norma on Apr 12, 2024
Thank you for staying with us, glad you enjoyed your stay.
10/10 Excellent
Ashley
Apr 12, 2024
Liked: Staff & service
Nice
Ashley
Stayed 2 nights in Apr 2024
Response from Norma on Apr 12, 2024
Thank you for staying with us, glad you enjoyed your stay.
Food next door or across the street. Dave and Busters and shopping all there next to sport complex. Door closures at night let doors slam they can be adjusted to allow closing slowly
Janet
Stayed 2 nights in Apr 2024
Response from Norma on Apr 9, 2024
Thank you for the feedback, glad you enjoyed your stay.
8/10 Good
Niman, Jacksonville
Apr 7, 2024
Great location. BUT enough with the white vinegar. It smells and not in a good way!!!!! Slept with windows open.
Niman
Stayed 2 nights in Apr 2024
Response from Norma on Apr 8, 2024
Thank you for staying with us, glad you enjoyed your stay.