Thank you for your review! we look forward to hosting you again!

Good day, thank you very much for the encouraging compliments, we will strive together as a team for continous improvement.

Thank you for your review. We are working on the upgrading

Thank you!

We thank you for you review. We are glad that you enjoyed your stay, and we hope to make your stay even more memorable.

At the Swiss Hotel, guest satisfaction is 100% guaranteed. .Choose us as the your preferred place to stay.

Dear Anita,Thank you for your review - we are quite glad that we were able to make your stay wonderfulShould you see areas where we need to improve - please do not hesitate to advise usThank you

Dear Daniel,Thank you for your reviewWe are quite shocked that you had a terrible stay with us, can you please advise us what your experience was, could you also state areas where we can improveWe hope to be able to provide you with the best guest experience on your next stayThank you

Dear Mr Mohammed, We are quite grateful for your positive review However, we noted your observation - due to previous experiences and to further provide guest with the needed security - we have to check on every personnel that comes to visit a guest, in most cases we implore the guest to please leave the name of the expected person at the desk and we ask them to your room politely, that will help us to protect you and reduce your privacy invasion We will look for better ways to further strengthen this procedure going further We thank you for your review and we hope you will continue to stay at the Swiss Hotel Best Regards

Dear Mr Ryan, Thank you for your review We are quite pleased that you like our services, if there are other way to improve, please do not hesitate to inform us We look forward to your next stay Thank you

Dear Mr Collins, Thank you for your review. We are glad you enjoyed your stay - and we hope to see you soon. Thank you

Dear Jamie, Thank you for the review - we are most delighted. We are happy that you also mentioned the Wifi or internet issues - we are currently exploring all option to change or upgrade our internet services providers However, we can guarantee that on your next visit - we will provide the best internet for you and & your guest

Dea Esteemed Guest, Thank you for your revew - we are most grateful We will continue to ensure you have the best stays and experience - should you have any advise on how to even serve you better, we are obliged to listen to you. Once again,thank you and we look forward to your next stay. Thank yoou

Dear Daniel, Thank you for your review. We are quite pleased that your loved your stay - we are striving to make sure we provide the best customer care to our guest. We look forward to your next visit. We will continue to maintain same standard all through. Thank you

The staff are thrilled that you appreciated their service.The pool is new and we assure you that pool hours will be posted before your next visit.For your own safety , we do not encourage late night swims.If you do require this, please discuss with management before, so it can be arranged.We look forward to welcoming you soon.

Dear Tony, Thank you very much for taking time to post a review of Swiss Spirit Hotel & Suites, Freetown during your stay with us. We are grateful for the experience you had with the staff and the general facility of the hotel. We much appreciate your comment and i am personally humbled, we hope to welcome you on your next visit to Freetown. Thank you once again for choosing Swiss Spirit Hotel & Suites, Freetown. Kind regards Elizabeth Kailey.

Dear Valued Guest, Thanks for making time to give us a review. We highly appreciate it as we strive to always better our services. We'll take it into consideration and work on it immediately. We look forward to your next visit.

The kitchen will be happy that you enjoyed the food. we have bigger rooms, depending on your selection. looking forward to hosting you on your next visit

Thanks for staying with us. We are always happy to serve and make your stay comfortable.

We appreciate your time. looking forward to your next visit.

The staff & management look forward to hosting you again!

Dear Guest, We are happy that you enjoyed your stay at our hotel. Please note that the boat price is 40$ and the VIP service is done by another company , protec. looking forward to hosting you on your next trip.

Dear Rebecca, Hope you arrived safely. Thanks for making time to give us a review. we highly appreciate it as we strive to always better our services. Have a lovely week and we look forward to your next visit.

Thanks for taking your time to give us a review.... we highly appreciate reviews, it helps us better our service. looking forward to your next visit.

Thank you for your positive remarks!

Dear Neil. Thank you for taking the time to share a review following your stay at Swiss Spirit Hotel & Suites Freetown. We are glad to read that you found our hotel to be decent. We look forward to welcoming on your next stay in Freetown. Sincerely, Christiana.A Swiss Host

Dear Guest, Thank you for taking the time to share what you experience during your stay with us at Swiss Spirit Hotel & Suites Freetown on Expedia. During your first day with us, the only report that got to us was the status of the air conditioning in your room which was rectified immediately. We however did not find any report of leakage in the bathroom and overflow toilet. We ensure that our maintenance team are always available to carry out routine check and attend to any case of emergency. But we will investigate further and continue to conduct daily inspection of all the rooms and facilities to ensure they are in excellent condition for our guests comfort. We appreciate your comment about our restaurant and we are equally surprised to hear you broke a tooth on a bone in the rice, as our Kitchen team always ensure all food preparations are carried with utmost care. We however always aim at delivering the highest quality of service to our guests and this can only be achieved through the feedback of our customers. Following your review, we will ensure that we will investigate and further improve where required. We hope that we will have the opportunity to welcome you once again at Swiss Spirit Hotel & Suites Freetown and share the improvements with you. Sincerely,

Dear David, Thank you for having taken the time to post a review of your recent stay at Swiss Spirit Hotel & Suites Freetown. As we advised you upon your arrival at the hotel, there were technical issues in your room. Since the hotel was full, we organized an alternative accommodation for you, just across the road from the hotel to ensure that you are at close proximity to the hotel and that you are able to use the hotel's facilities. It was agreed that you will move back to the main building on the following day. Our team tried to contact you on the day and throughout the next days of your stay with no success. We would like to also clarify that we always have security available at the hotel and our Front Office team is always available to assist our guests. Your review has obviously been communicated to the management team whereby they will investigate further and endeavor possible improvements. We look forward to the next opportunity to welcome you at Swiss Spirit Hotel & Suites Freetown so that we can share the improvements with you. Sincerely, Christiana.A Swiss Host

Dear Guest, Thank you writing a review on Expedia following your stay at Swiss Spirit Hotel & Suites Freetown. We are pleased to read that you found our hotel to be nice and unique in Freetown. We are also glad to hear that you found the hotel to be clean with very good service, well secured and in a safe surrounding. It is our responsibilities to pay maximum attention to details and personal needs of our guest so as to ensure their satisfaction during their stay with us. We communicated your review to the Front Office team and they were equally glad to hear that they were able to meet your expectations during your stay. Once again thank you for your review as we look forward to welcoming you in not too distance future. Sincerely

Cher Daniel, Merci pour votre avis. Nous sommes ravis que vous ayez apprécié votre séjour - nous nous réjouissons de votre prochaine visite. Meilleurs gars

Dear Liliane, Greetings from The Swiss Hotel Freetown! At the outset i wish to thank you for choosing to stay with us and we are delighted to learn that you had a pleasant stay. We look forward of seeing you soon. Best Regards, The Swiss Hotel Freetown

Thank you for your feedback. Hope to see you back again in Sierra Leone.

Dear Valued Guest, Thank you very much for posting a review of Swiss Spirit Hotel & Suite Freetown during your stay. We are grateful you had a great experience. We will be delighted to welcome you on your next visit to Freetown. Thank you

Thank you for your great comments! It is good to hear that we have such satisfied clients!

Dear Guest, Thank you for your feedback. Sincerely, Christiana.A Swiss Host