Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
7300 Executive Way, Frederick, MD

Reviews

8.6

Excellent

Rating 10 - Excellent. 284 out of 605 reviews" "
Rating 8 - Good. 229 out of 605 reviews" "
Rating 6 - Okay. 50 out of 605 reviews" "
Rating 4 - Poor. 27 out of 605 reviews" "
Rating 2 - Terrible. 15 out of 605 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gail

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
We stay here often, it is our halfway point to our NC destination. I would like a change in the breakfast options. Maybe add apples, bagels? It is always muffins, and bread for toast .
Stayed 1 night in May 2024
Response from Thaddeus on May 29, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay at this location again. There was mold all through the bathroom. I brought this up to the front desk and took pictures. I would have changed rooms if they had any available. I tried to find another hotel but all hotels in the areas were booked. It was Memorial Day weekend. In addition, the food offered was very limited. We ate out for breakfast.
Stayed 2 nights in May 2024
Response from Thaddeus on May 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, updated, convenient, priced right.
Stayed 1 night in May 2024
Response from Thaddeus on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great night sleep; the bed was super comfy and the comforter was so plush. The bathroom could have been a little cleaner and the breakfast options were weak for on-the-go options. The coffee cups were tiny! Overall, we had a great stay and definitely will be back if we are ever in the area again. 4.5 stars !
Stayed 1 night in May 2024
Response from Thaddeus on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was too hard for me. I have arthritis in my shoulders and I didn’t sleep well on the mattress. The staff was very pleasant.
Stayed 1 night in May 2024
Response from Thaddeus on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit our needs well. Clean, good price, convenient.
Stayed 1 night in May 2024
Response from Thaddeus on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Thaddeus on May 17, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and comfortable room
Stayed 1 night in May 2024
Response from Thaddeus on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not comfortable with using pool at neighboring property and breakfast options were sparse especially with gluten allergy. Was clean, staff friendly and quiet. Great value for the area.
Stayed 2 nights in May 2024
Response from Thaddeus on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Thaddeus on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff. Clean room.
Stayed 2 nights in May 2024
Response from Thaddeus on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Stayed 1 night in May 2024
Response from Thaddeus on May 24, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, quiet. Property building is dated but it’s in fine condition and rooms are spacious and clean
Stayed 1 night in Apr 2024
Response from Thaddeus on Apr 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Thaddeus on Apr 10, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sani, Gaithersburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing place.
Stayed 1 night in Apr 2024
Response from Thaddeus on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Robin

Just ok
Stayed 1 night in Apr 2024
Response from Thaddeus on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MELINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and convenient to so many things.
Stayed 2 nights in Mar 2024
Response from Thaddeus on Mar 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024
Response from Thaddeus on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

H. Dianne

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management and staff were not customer friendly. Bathroom, shower and floors not clean. I had to purchase cleaning supplies and disinfectant to clean up. First 2 days I went to a family member house to shower, thinking and waiting on the to take care of it. Very disappointed 😥
Stayed 4 nights in Feb 2024
Response from Thaddeus on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chandan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean!
Stayed 1 night in Feb 2024
Response from Thaddeus on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed before, as it is a nice, safe, clean place with a good breakfast at a good price. I will stay again.
Stayed 1 night in Feb 2024
Response from Thaddeus on Feb 26, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mildred

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located safe and quiet great place to stay
Stayed 2 nights in Feb 2024
Response from Thaddeus on Feb 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Timothy

Travelled with group
Liked: Staff & service, property conditions & facilities
Very nice lobby area. Greeted promptly and politely. Check in super easy and quick. Nice room, very quiet even while on busy road.
Stayed 1 night in Feb 2024
Response from Thaddeus on Feb 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the night
Stayed 1 night in Jan 2024
Response from Thaddeus on Jan 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
This was just what we needed after a long day of driving. My dog was also very comfortable.
Stayed 1 night in Dec 2023
Response from Thaddeus on Jan 29, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a clean, safe, nice room. I will use this hotel atain.
Stayed 1 night in Jan 2024
Response from Thaddeus on Jan 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations
We were very happy with this hotel. The rooms were super clean, nicely decorated, and the beds and pillows were terrific. At a couple of the hotels we stayed at lately. The bed has been so high that it’s hard to get into. This bed is a regular height And it made our stay that much more enjoyable.
Stayed 1 night in Jan 2024
Response from Thaddeus on Jan 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Thaddeus on Jan 17, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and staff was friendly and for it being a bigger place it was still very quiet.
Stayed 3 nights in Dec 2023
Response from Thaddeus on Jan 15, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful pillows. Comfortable room. Close to shopping/restaurants
Stayed 1 night in Jan 2024
Response from Thaddeus on Jan 9, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Aimee

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean and convenient.
Stayed 3 nights in Dec 2023
Response from Thaddeus on Jan 8, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Pamela

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Wasn’t happy about an hour after I had checked in I showered and laid in the bed to realize a roach was crawling on the wall. I went to the service desk to ask for a refund and so I could not change my room, nor given a refund. I am not happy at all. I feel a full or partial refund should be given to me.
Stayed 1 night in Dec 2023
Response from Thaddeus on Jan 1, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Freight One Enterprises

Stayed 1 night in Dec 2023
Response from Thaddeus on Jan 19, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gail

Travelled with pets
Liked: Property conditions & facilities
Quick overnight stay with our dog. Everything fine, breakfast choices could be updated.
Stayed 1 night in Dec 2023
Response from Thaddeus on Jan 31, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dustin

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Thaddeus on Dec 25, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Thaddeus on Dec 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and accomodating.
Stayed 3 nights in Dec 2023
Response from Thaddeus on Dec 13, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

martine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, staffs were good
Stayed 4 nights in Nov 2023
Response from Thaddeus on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Thaddeus on Dec 6, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good.
Stayed 4 nights in Nov 2023
Response from Thaddeus on Dec 6, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jittraporn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Thaddeus on Nov 30, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is updated and clean. Staff is very pleasant.
Stayed 3 nights in Nov 2023
Response from Thaddeus on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

John

Travelled with family
Good morning, So after checking in at about 9pm with a rather rude man, we went to the room, and immediately the toilet clogged after my daughter used it. I called the front desk to ask if someone could please plunge it, the same man asked if I could come to the front desk to get the plunger myself, I went and he handed me a plunger in a nasty, wet/dirty plastic bag. I plunged the toilet myself, and returned the plunger to the man. Really? I mean...really? I have stayed in hundreds of hotels, both better and worse, and have never been asked to plunge my own toilet. Kind of unacceptable if you ask me. Thanks.
Stayed 1 night in Nov 2023
Response from Thaddeus on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hailey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. We had to get out super early before they were serving breakfast and the staff still gave my girls chocolate milk and got out some breakfast options for them. I really appreciated it.
Stayed 3 nights in Nov 2023
Response from Thaddeus on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot when visiting family. Great place!
Stayed 2 nights in Nov 2023
Response from Thaddeus on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above average, but not great. Clean and quiet which are important but flat pillows and very limited breakfast.
Stayed 2 nights in Nov 2023
Response from Thaddeus on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carla

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Thaddeus on Nov 22, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jamaal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Overall good experience.
Stayed 1 night in Nov 2023
Response from Thaddeus on Nov 15, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

William, Laurel

Liked: Staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Nov 2023
Response from Thaddeus on Nov 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023
Response from Thaddeus on Nov 15, 2023
Thanks for staying with us. We appreciate your feedback!