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Reviews of Tropicare by Lowkl

2 out of 5
Tropicare by Lowkl
4553 Bougainvilla Dr, Lauderdale-by-the-Sea, FL

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 82 reviews" "
Rating 8 - Good. 25 out of 82 reviews" "
Rating 6 - Okay. 20 out of 82 reviews" "
Rating 4 - Poor. 10 out of 82 reviews" "
Rating 2 - Terrible. 3 out of 82 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager Francisco was fantastic! Went above and beyond to make our stay enjoyable. Loved the location , the pool and palm trees made it a very private relaxing oasis. Francisco made us feel at home and was always available. We will definitely be back now that we’ve found this little gem!!!!
Stayed 5 nights in Mar 2020

2/10 Terrible

Furious, Victoria, BC

I booked it through you. Had your confirmation # and when got to the property. No reservation, no room. Serious bummer
Stayed 7 nights in Feb 2020
Response from Tropicaire Motel on Feb 24, 2020
We understand that you were upset but the issue was with Expedia and not the hotel. We advised that you contact them to sort it out and then we never heard back from you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Feb 2020

6/10 Okay

Jessica

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just floored!!
Francisco was a wonderful manager. He tried his best to fix the problems that we encountered during our stay. We booked the luxury suite. We quickly realized that there wasn’t a coffee pot. Francisco was quick to provide us with one along with a few filters. The first night the convertible single to queen bed broke when the first person got on it. So one couple ended up sleeping on mattresses on the floor. The following night the king size bed broke in the middle of the night. Now leaving both couples sleeping on floor mattresses. I know that upon departure the next day Francisco had already followed up with the owners to fix the problems. The suite, complex and community are in a perfect location to walk to LBTS. The pool area is very inviting with a grill, plenty of chairs, and music over the outdoor stereo. All other tenants were very friendly and considerate of others. I’m hoping that the owners do what is right for their customers. This definitely wasn’t worth almost $300/night when we practically slept on the floor. Francisco was Fantastic!!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel very comfortable close to were all restaurants and beach
Stayed 2 nights in Feb 2020

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little stay!!!
Our bed was so comfy which I think is crucial!!!! Slept great!!! Will definitely stay there again if in the area!!!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not with it
$150 a night afforded us a night's stay in a "non smoking " room that smelled like a crowd had just finished smoking. Begins had burned cigarette marks and a few stains. The bath tub was dirty and stained like I've never ever seen. The bed was very comfortable and the area was very nice and friendly.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Francisco was very accommodating and always goes above and beyond to make your stay enjoyable.
Stayed 14 nights in Dec 2019

10/10 Excellent

WILLIAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

KellyWagner, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
As a long time resident of Pompano Beach. I’ve gone to the Tropicaire for 20 years for “staycations” and long holiday weekends. My husband and I wanted a weekend getaway, as life has been a little crazy since my father’s passing 2 months ago. Check in was quick and easy. We dropped out things off and walked to the food districts for drinks and dinner. Got back and got ready for bed...the bed was rock hard, After an hour of squeaky discomfort, I check the mattress...which was an old boxspring with a mattress cover posing as a mattress on a platform. You could feel the metal coils through the covering. We couldn’t call anyone bc there is no central phone line and the office closes at 6 PM. So we stayed, horribly uncomfortable on a boxspring and hot bc the ac unit was located in an area where the air couldn’t reach the common area. No sleep, all sweat and now a bad back, we tell the property manager (a very nice man, by the way) about our problem. He didn’t even seem surprised, but put us up in one of their apartments. The beds are (more) comfortable; the rest of the unit is not. Tiny, used loveseat with semi-clean cover in front of the tv, an IKEA chair and a table & chair set off to the side. Went to check the bathroom to find that the window, which is in the shower unit, is permanently open due to the crank mechanism being ripped from the wall. At that point, our romantic getaway was done. We ate the charge for the second night, packed up and went home. Will never be back.
Stayed 2 nights in Sep 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Clean, convenient and in 5 minute walk to lovely beach
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The location is fabulous. My family has gone there for years. Unfortunately, it needs several improvements to the rooms. It has gone downhill cosmetically over the years. A little bit rundown and in need of repairs.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Within a few blocks to the beach and good restaurants.
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room was ok too many college students partied till 330 in morning so we could not sleep all night!!,
Stayed 1 night in Mar 2019

6/10 Okay

Micheline

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs a lot of love and care.
I`ve stayed at Tropical 10 years ago it was great, but now the place needs a face lift all over, the pics you see on web site are not the same when you get there. Renovation is to begin shortly with mayor renovation, can wait and see how its going to look like after completed. While I was there I met the owner from Canada he seems to be a great guy. The manager of the motel is Francisco he try to keep everyone satisfied, the cleaning lady was also nice. If everything is said about the renovation I think this would be the place, and I would go because you are close to everything( grocery, beach, night events walking distance.
Stayed 15 nights in Feb 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place
Nice clean room. No problems other than on the Hotels.com website it stated they have an airport shuttle from FLL airport. They do not. Cab ride was $50, Lyft was $25.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty, the website said they had an airport shuttle, which they did not.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, wonderful staff, close walk to the beach, town, the grocery, cvs and restaurants.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Close to everything for walking. Having kitchen helped with meals.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean and look newly decorated, the staff is helpful and the outdoor seating and grilling area near the pool is well set up with comfortable seating.
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with pets
Disliked: Amenities, property conditions & facilities
Close to the beach, great walking area. Pet friendly. Amenties not up to par, or what was listed . Pool heater did not work. Not every unit even had a coffee maker. If something did not work the manager took it out of another empty unit. The roof leaked majorly and had to move the next day to another unit. Will not be going back.
Stayed 7 nights in Jan 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Great friendly place - not bad place needs some upgrades - broken draw - outlets didn’t hold plug
Stayed 5 nights in Dec 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service
Bad check in
check in was supposed to be at 3pm the owner didn't even realize he had another guest coming so didn't have a room ready so we had to wait until 4pm fo get our room. How do you not know you have guests coming. Very disappointing. Also the toliet was dirty

4/10 Poor

Jake

Disliked: Staff & service
Annoying manager
Total lack of professional behavior. From start to finish he made us feel uncomfortable with sarcastic comments and not understanding booking procedures or day to day protocol.
Stayed 2 nights in Mar 2018

8/10 Good

Ann, New York state

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Absentee owners
Nice little place, but the bed was on wheels and kept sliding all over the floor when trying to sit on it. Could not lock the wheels in place. Air conditioning unit needs cleaning, it was making the floor filthy which in turn made our feet very dirty. No longer run by an owner/ operator, now by someone out of state/country. Gentleman running the place was nice, allowed our niece and family to come visit. Place could be really nice if more care was given to the landscape, upkeep, cleaning, etc. Nice part was within a short walking distance to the beach, grocery store and main area of town
Stayed 2 nights in Mar 2018
Response from Robert on Apr 20, 2018
Hi, this is Robert. I did enjoy your stay. I believe he did receive this message, but I will now send it from me.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy, didn't sleep, bugs, room needs maintenance
We stayed here for one night and paid $140. The location was great and the setup with the rooms around the pool is cute, but we had a bad stay. The walls and doors are super thin and we could hear every whisper outside our door. Some guys outside were playing music, talking loudly, yelling and burping right outside our door, all night long until about 4am or 5am and we hardly slept until that time. The owner could have done more to keep them quiet. We heard him talk to them at 11pm to keep it down, but obviously they didn't. The way the rooms are so close together around the pool, and the fact that the walls are so thin and there are huge gaps around the door, really makes it so you can hear anything. The room itself could use some maintenance as well. We found cockroaches and other bugs inside. We were up all night from the noisy neighbors, so every time we turned on the light we saw the roaches walk around. The window had vertical blinds with some of them missing, so it wasn't possible to completely cover the window. It's a nice looking motel from the outside, but it's a shame that our room was in such bad shape. Just $50 or $100 and a few hours of work could really fix a lot of the issues. Just put a strip around the door to keep out the bugs and noise, some caulking, new window covering, some hooks in the bathroom and an extra furniture or two would make it so much nicer.
Stayed 1 night in Mar 2018
Response from Robert on Apr 18, 2018
Hi, this Robert. Wanted you to know I have received your message will also pass it up the chain. This important feedback to forward. Thank you.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Walk to beach
Great base to enjoy LbtS from. Fridge, microwave, utensils, ect
Stayed 2 nights in Mar 2018

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Older hotel but good value
This is a difficult motel to rate. Many pluses: a great and welcoming manager, large rooms, clean pool. close to grocery and drug stores, and nice seating areas around the pool, close to the ocean. On the downside: property is old, rooms aren't cleaned daily.The price is right, and if you don't mind staying at an older property I would recommend it.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Room we reserved was not same as room we got. Was missing 2nd bed. Room was allegedly updated but further updates are needed. Glamor shots on website not representative of the room we had.
Stayed 5 nights in Feb 2018

4/10 Poor

Gloria

Liked: Staff & service
Disliked: Room comfort
Overpriced. Noisy all night. Our room was awful.
Stayed 4 nights in Jan 2018
Response from Rob on Jan 25, 2018
Gloria, I only have your first name so I am unable to pull you up to see which room you had your experience in or even the date you were here. I do apologize for any inconveniences you encountered.

8/10 Good

craig, nh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and great location!
Our stay may have gotten a rough start, but we found The Manager to be very quick to resolve any issues. He also enjoys mingling with the guests, when he has a free moment. Had a lot of turnover while we were there, but handled it well. Thanks Robert for a good stay!
Stayed 2 nights in Dec 2017
Response from Tropicaire Resort (Robert) on Jan 23, 2018
I also enjoyed your stay. Thank you very much for your kind words. I look forward to seeing you back. Robert

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old Florida vibe. but moderized
Only thing was a little noisy from pool area. Otherwise very nice. Would stay again.
Stayed 3 nights in Oct 2017
Thank you for your feedback and we look forward to welcoming you again soon!

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Not what the pictures show!
First of all, Misty was very helpful. However, we were signed up for a king bed, and got a room with a queen--not terribly comfortable for two women. Apparently, there was a huge family party going on, and the wine/food table was right outside our door. I understand the motel staff catering to such a large group, but extra guests were parked in the only places available, so that we hard to park in the street and then were asked to move so they could get out! They were smoking outside our room (I'm allergic) and quite loud. We were pretty much confined to stay in our small room from 3 p.m. to the next morning when we left. If you want a family atmosphere where you can have a nice party, this is the place. If you're looking for a quiet time by the pool, it's not going to happen! Also, and most important, the pictures make you assume you are on the beach--however it is several blocks away, but there is no public access there. It's quite a drive to a public access.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Misty is the best! Went out of her way to make our stay great. Stayed 1 night pre cruise Clean, comfortable bed. Close to grocery, about 2 blocks Beach is about 4 blocks away Safe area Will be back
Response from Misty~ on Feb 22, 2017
Thanks Soooo Much for the Great Review! I really appreciate it! Please feel free to come back anytime!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pre Cruise Stay
Stayed for one night before leaving on cruise. Expected more based on others reviews. Staff was very nice. Just expected nicer rooms based on other reviews. They have tried to update, but still not what I expected. It was okay - just not my cup of tea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Reasonably Priced and Retro Quirky
I very much enjoyed my stay and wouldn't hesitate to stay again. I wish we'd had more than just an overnight visit as the area was very nice with lots of shopping/dining opportunities within walking distance. I loved the retro ambience of the place and the colorful chairs outside the rooms. All of the rooms had different, quirky decor; not your cookie cutter chain rooms. The pool was clean and inviting, as were the rooms. If I ever come back for vacation, I will stay here. My only complaint is that because all of the rooms are non-smoking, you have to walk the gauntlet of cigarette smoke on the way to your room as there was nearly always someone sitting outside smoking. It's a friendly atmosphere, though. The other guests always had a smile and a wave.
Response from General Manager on Jan 20, 2017
Thank-you So Very much for the positive feedback! We really appreciate that! I'm so happy to hear that you enjoyed your stay and we look forward to your next trip!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

maria, san francisco, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is our spot!
Clean, comfortable, close to beach, pool, inexpensive, perfect!
Response from Misty on Jul 21, 2016
Thanks Sooooo Much Maria, We really Appreciate you taking the time to write us a very kind review. Your always Welcomed back! We look forward to your next visit. Tropicaire Resort Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint comfortable slice of old Florida
Lovely little slice of old Florida.
Response from Hotel Manager on May 14, 2016
Thank-You So much for your feedback! We truly appreciate you taking the time to rate us. We hope you come back whenever your in the area. We enjoyed having you as our guest!!!

6/10 Okay

Charles, Long Island

Liked: Staff & service
Super Sunday by the Sea
Staff was great. I was out of coffee and she gave me some of her own
Response from Hotel Manager on Apr 16, 2016
Thanks So Much for your positive review we really appreciate your feedback! Please call us if your ever in the area again!