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Reviews of Knights Inn Hallandale

1.5 out of 5
Knights Inn Hallandale
26 Diplomat Parkway, Hallandale Beach, FL

Reviews

4.8
Rating 10 - Excellent. 109 out of 1002 reviews" "
Rating 8 - Good. 118 out of 1002 reviews" "
Rating 6 - Okay. 202 out of 1002 reviews" "
Rating 4 - Poor. 174 out of 1002 reviews" "
Rating 2 - Terrible. 399 out of 1002 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my interests
Stayed 1 night in May 2024
Response from Knights Inn Management on May 26, 2024
Thank you for staying with us.

2/10 Terrible

Esther

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property is nothing as displayed in the images. I would like a full refund, along with some form of compensation for the following inconveniences. Firstly, we visited about 3 rooms to find one that was in satisfactory condition, and none were. Secondly, we had to book another hotel on short notice, which was quite costly, and we drove for another 40 minutes to get there. We are TIRED, practically starving, and extremely uncomfortable.
Stayed 1 night in May 2024
Response from Noel on May 26, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Magdala

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nightmare. The roaches, no running hot water for shower. Oh the trauma
Stayed 1 night in May 2024
Response from Noel on May 19, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Ajjjj
Stayed 2 nights in May 2024
Response from management on May 8, 2024
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

2/10 Terrible

Eduardo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the room where I was, there was an infestation of cockroaches.
Stayed 1 night in May 2024

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet in the room, no cable tv neither public ones, no convenient shower towels, too much dirty flies,
Stayed 2 nights in Apr 2024
Response from Knights Inn Management on Apr 28, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Shermolly

Disliked: Amenities
Was place that anyone can ever booked , too much bums in an out and noisy
Stayed 2 nights in Apr 2024
Response from management on Apr 27, 2024
Our team always strives to maintain an enjoyable stay for our guests, so it is unfortunate that this was not your experience with us.

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

2/10 Terrible

Angel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was only there for less than 30 minutes. The place is not only very old, not as shown in the advertisement, but also dirty and smelly. On the other hand, the manager changed my room because the key did not work to open the bedroom, so they gave me another bedroom that was in poor condition. For all these reasons my wife and I decided to look for another hotel. This was really a very bad experience
Stayed 1 night in Apr 2024
Response from Noel on Apr 8, 2024
We always strive to deliver clean, comfortable, and phenomenal accommodations at a great value to all guests, and it's disappointing to learn this was not the case from your feedback. We would love to make it up to you in the future.

2/10 Terrible

Andie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude, room was not clean and the sheets were not cleaned/bed not made. Room smelled of mold and I was denied a refund
Stayed 1 night in Apr 2024
Response from Noel on Apr 7, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Tomek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Noel on Apr 3, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Raul

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The area is nice
Stayed 3 nights in Mar 2024
Response from Noel on Mar 26, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

daniel, Feasterville Trevose

Disliked: Cleanliness, staff & service, property conditions & facilities
Would never ever stay in this place. Moldy, smelly, full of insects. I was insect bite ended up on antibiotics
Stayed 2 nights in Mar 2024
Response from Knights Inn Maganament on Mar 24, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Danial

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay here due to safety conditions. Drove all night to get home instead.
Stayed 1 night in Mar 2024
Response from Noel on Mar 19, 2024
Your voice is important to us, and we appreciate you making it heard. We are deeply sorry for the ways in which our accommodations failed to meet your needs, and we assure you that we will use your feedback to address your concerns and ensure that our future guests have a much better experience. As your travels continue, we wish you well.

2/10 Terrible

Vikas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from Noel on Mar 15, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Knights Inn Management on Mar 10, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 Okay

Alberto

Ok
Stayed 1 night in Mar 2024
Response from Noel on Mar 4, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 Okay

Lashanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Are room had roaches
Stayed 3 nights in Feb 2024
Response from Knights Inn Management on Feb 25, 2024
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better

2/10 Terrible

Lorraine

Stayed 2 nights in Feb 2024
Response from management on Feb 23, 2024
thank you for your feedback

2/10 Terrible

Alberth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junk!
Most horrible experience in my life! Creepy, disgusting and horrible place. They have a room with stove and don’t have at least a silverware, no shampoo or something like that, the bathroom was the most disgusting thing that I used before. Power outlet was broken and dangerous, shower doesn’t work properly sometimes too hot or too cold, room smells like a sewer mixed with mold. A way far to be a decent hotel! I don’t how a company like hotel.com works with such a pice of junk like that!
Stayed 3 nights in Feb 2024
Response from Noel on Feb 17, 2024
Thank you for taking the time to leave us your thoughts as our staff welcomes all guest feedback. Our team always strives to maintain an enjoyable stay for our guests, so it is unfortunate that this was not your experience with us. Should your travels bring you back this way, we would love the opportunity to make it up to you.

2/10 Terrible

Melissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLEASE read the review before booking
Not good at all for the price we paid for one night $180 the night. The hotel was not clean at all, the sheets were with blood stains, there’s no WIFI at all on any of the rooms, if you new wifi you need to stay at the lobby, I asked the front desk to help at least to change the sheets since hotels.com was not able to do anything about it, and he refused to change them. Very frustrating and homeless walking on the area even using the bathroom lobby to shower. I was afraid people was going to break in. I requested a cancellation and this was not an option at all. I also requested a relocation and hotels.com said it would take over an hour to find if any other hotel in the area. A very dramatic experience. No cable no wifi not even a phone in the room
Blood stains
Blood stains
Leaking ac unit with noise all night
Unsafe door lock
Stayed 1 night in Feb 2024
Response from Knights Inn Management on Feb 10, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Prajyot

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The building hallway was dirty and had a strong smell of urine. The room itself looked old and unclean, but the toilets were well-maintained. However, there were no blankets on the bed; instead, a long towel-like cloth was given as a substitute. We were constantly worried about bedbugs during our stay. Nevertheless, the staff was polite and helpful.
Response from management on Feb 5, 2024
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.”

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT BOOK HERE!
People live at this motel. There were people being loud at all hours of the night. The rooms were disgusting. Bedsheets had holes in them. We had to go purchase disinfectant from a nearby CVS before sleeping in the beds. Dresser was falling apart. TV remote was taped together and barely worked. So much mold and water damage that the bathroom door didn't close. Shower was extremely dirty. The toilet looked like it was stolen from a public restroom. When we were walking to our car after checking out, a man came out of his room and told us that he had just gotten out of prison and was living there since he couldn't afford an apartment. DO NOT BOOK HERE. HORRIBLE HORRIBLE HORRIBLE.
Stayed 1 night in Feb 2024
Response from Noel on Feb 5, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Ignacio

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na habia jabon, shampo, cucarachas en la habitación, sucia en fin un desastre! No la recomiendo
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 5, 2024
Dear Ignacio,We are so sorry that our accommodations failed to meet your expectations. What you have shared does not meet the high-quality standards we adhere to, and we will share your concerns with the respective teams so immediate improvements can be made. Cleanliness is one of our top priorities and will be discussed promptly as we make the appropriate changes. Thank you for reaching out, and we hope you consider staying with us again in the future for a better visit.

4/10 Poor

Ocean

Stayed 1 night in Jan 2024
Response from Knights Inn Management on Mar 24, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the dirtiest most disgusting hotels I’ve ever stayed in. The listing on hotels.com were old pictures and very deceitful.
Stayed 1 night in Jan 2024
Response from Noel on Jan 29, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Steven

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Noel on Jan 22, 2024
We always strive to deliver clean, comfortable, and phenomenal accommodations at a great value to all guests, and it's disappointing to learn this was not the case from your feedback

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The hotel appearance everywhere was run down and in need of repairs it may have not looked so dirty with repairs the doors to the rooms still used regular keys that barely worked. The receptacle in the bathroom didn’t work the room smelled like a smoking room but had a no smoking sign. There was no assigned parking and we had to park and walk with all our things a long distance. For the price we paid we could have and have had much nicer lodging
Stayed 1 night in Jan 2024
Response from Knights Inn Management on Jan 19, 2024
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was good , clean and close to shoppings center
Stayed 3 nights in Dec 2023
Response from Zibi on Jan 17, 2024
Thank you staying with us. We are hoping to see soon again.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good at all! We were only there for one night for a ball game. Old and dated. No hot water in room. People were living there I believe we got in late slept and left early the next morning so was only there a few hours. Went to check out next morning no one at the desk. There was a person asleep in the lobby not sure if it was the person on duty or a homeless person.
Stayed 1 night in Dec 2023
Response from Guest Relations on Jan 12, 2024
Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you, especially regarding our property, accommodations, and service. We wish you well and hope you'll consider giving us another try someday.

2/10 Terrible

Kevin, Kissimmee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has the 2D'S you don't want in the hotel industry. Dirty & disgusting. Please do not waste your time or money booking here. If I could only upload the photos you would be highly disgusted. Spend a little extra and get a better hotel. You're welcome
Response from management on Jan 1, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

4/10 Poor

DENNIS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I WOULD NOT GO NEAR THE BATHTUB IN THAT ROOM. LEFT WITHOUT SHOERING. FILTHY
Stayed 1 night in Dec 2023
Response from Knights Inn Management on Dec 31, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Knights Inn Management on Dec 31, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

4/10 Poor

Mark

Business traveller
Stayed 4 nights in Dec 2023
Response from Knights Inn Management on Dec 31, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 Okay

Matthew

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were dirty door missing lock Tv wouldn’t stay on Room overall was dirty
Stayed 1 night in Dec 2023
Response from Knights Inn Management on Dec 17, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Letitia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Noel on Dec 6, 2023
We always strive to deliver clean, comfortable, and phenomenal accommodations at a great value to all guests, and it's disappointing to learn this was not the case from your feedback. We would love to make it up to you in the future.

10/10 Excellent

Diontaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from management on Nov 21, 2023
thank you and hope to see you again

2/10 Terrible

Igor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have never seen so many cockroaches
Stayed 1 night in Nov 2023
Response from management on Dec 1, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 Okay

Lokwing

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Building is in pretty poor condition
Stayed 1 night in Nov 2023
Response from management on Nov 18, 2023
thank you hope to see you again

2/10 Terrible

Lea

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Noel on Nov 13, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

6/10 Okay

Dennys

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I liked the staff how nice and professional they were. I just didn’t like there were some roaches around the room and there was a hole in the ceiling in the room. Bathtub could be cleaner
Stayed 1 night in Oct 2023
Response from management on Oct 30, 2023
thank you hope to see you again

4/10 Poor

Howard

Stayed 1 night in Oct 2023
Response from Noel on Nov 18, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very run down. Property not cared for or invested in
Response from Knights Inn Hallandale on Oct 29, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

2/10 Terrible

GUILLERMINA

Stayed 2 nights in Oct 2023
Response from Noel on Nov 18, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

8/10 Good

Banh, Rochester

Travelled with family
Near the shoppings.
Stayed 3 nights in Oct 2023
Response from Knights Inn Management on Oct 29, 2023
Thank you for staying with us.

6/10 Okay

Aaron

Disliked: Staff & service, property conditions & facilities
Okay
Stayed 1 night in Oct 2023
Response from Noel on Oct 24, 2023
Thank you staying with us. We ate hoping to see you soon again. We would love the opportunity to hear what aspects of your visit were unsatisfactory so we could improve upon them. Please do not hesitate to contact us directly, so that we can properly address the issues you may have.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from management on Oct 12, 2023
thank you, hope to see you soon

2/10 Terrible

Frederico

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like it
Stayed 1 night in Oct 2023
Response from Knights Inn Management on Oct 9, 2023
Providing a clean and comfortable stay is one of the most important things we can do, so we regret this wasn't your experience.

4/10 Poor

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from management on Oct 2, 2023
thank you for your feedback

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It shouldn’t be call a hotel, smells terrible
Stayed 9 nights in Sep 2023
Response from management on Oct 2, 2023
we will address this directly