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Reviews of Hampton Inn Ft Lauderdale-Plantation

2.5 out of 5
Hampton Inn Ft Lauderdale-Plantation
7801 SW 6th Street, Plantation, FL

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1003 reviews" "
Rating 8 - Good. 260 out of 1003 reviews" "
Rating 6 - Okay. 136 out of 1003 reviews" "
Rating 4 - Poor. 84 out of 1003 reviews" "
Rating 2 - Terrible. 83 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nanette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Elaine, Logy Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous place to stay! Definitely recommend it!
Stayed 2 nights in Mar 2024

8/10 Good

Larrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for a 90th birthday party and stayed at this property. It was near to everything. We hardly even used our rental car. The room was clean and has all we needed. We are definitely going to stay here again. There were three in our party.
Stayed 3 nights in May 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
Had a great stay, front desk staff and cleaning personnel were great, room was clean. The down side was the computer system was not working properly and checking in took too long, staff was very friendly, cordial and apologetic; Hampton Inn has been my favorite hotel for years but I think they need to do some upgrading in the rooms specially the mattresses, they are old. Other than that my stay was great, location,location,location, Broward mall was next door basically, restaurants were a walking diatance
Stayed 3 nights in May 2024

10/10 Excellent

Keandra

Everyone was helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very good go to place in Plantation/Ft.Lauderdale area.
Stayed 1 night in Apr 2024

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch. Shopping and restaurants were close
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and accommodating. Breakfast has enough options to make anyone satisfied. Also having a cheap shuttle to the airport was very convenient. Definitely a good experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corvan gave us excellent customer service
Stayed 1 night in Apr 2024

2/10 Terrible

Leah

Travelled with family
Disliked: Staff & service, amenities
Overbooked. Adult had to sleep on a cot after we called and made arrangements to have two queens. Staff was rude and not helpful or apologetic.
Stayed 1 night in Apr 2024

10/10 Excellent

Roy

Disliked: Staff & service
Up on our arrival we were told our reservations had been canceled and we were listed as a no show. Our room was given away. We had find a new hotel. One of the staff was rude and said Expedia is always a problem when booking with them and not to use them. I met with the manager the next day and explained what had happened. He investigated our complaint and confirmed it was their mistake and apologized. He refunded our money.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine, Logy Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love staying here! So close to shopping & restaurants and clean & safe! The staff are amazing especially the desk clerk Jonathan and shuttle driver John!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Visibly this is a 3 star hotel but the service from the staff was 5 star. Upon check-in we were given a room on the 3 floor that was a little gross. The silver around the light fixtures and the garbage was rusted and there were stains on the carpet. I notfied the staff and was immediately offered a new room. While the room was still outdated, it was a litte more dated and felt cleaner. The pool was great. The only thing on the weekend of my stay it was busy and could have used more lounge beds. Breakfast wasnt spectacular but we never left hungry and there was a decent selection. Coffee is offered all day, which was nice. The hotel is located within walking distance to many shops and restaurants and was a short Uber ride to the Sawgrass Mills outlet. Overall, our stay was good. The hotel is a little dated but we would stay again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to all amenities and staff is fantastic
Stayed 2 nights in Apr 2024

8/10 Good

judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Ector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

2/10 Terrible

Leah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Overbooked
Stayed 1 night in Apr 2024

2/10 Terrible

RODRIGO

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Sharon

Liked: Cleanliness, amenities
I enjoyed the quietness of my room at all hours of the day and night. I had a slip and fall accident in the tub and I expected more follow up and/or check ups from the hotel staff after reporting it but I was disappointed in that regard.
Stayed 3 nights in Mar 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2024

10/10 Excellent

tammyedde

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very accomodating. Let us have early check-in. Would definately stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Nice location for thing to do
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristina, Jonesborough

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping malls were super close which was convenient for us as we didn’t have rent a car for this stay! Shuttle service took us straight to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Orlie

Close to the mall. Airport, and cruise port.
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much around this property. You can walk to a nearby shopping center.
Stayed 1 night in Mar 2024

2/10 Terrible

Tevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is completely trash Do not stay here , it is not safe, no security guard in site… people at the front desk are never there . The place is extremely moldy u could smell It from u hit the door. Honestly the carpet is dirtyyy and wet and they have blowers threw the hallways trying to dry it . It’s obvious there is a leak somewhere. They don’t clean your room Daily . The place smells like perfume and mold and the room is totally old and outdated . Will never stay here again. The Dump
Stayed 4 nights in Mar 2024

6/10 Okay

Keith

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The checkin was not fluid at all and they were very confused. Floors dirty, forgot to clean our room. People were very inconvenienced including ourselves. They did compensate us for that. All in all our problems that occurred during our stay can be rectified.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 5 nights in Mar 2024
Response from MJ on Mar 21, 2024
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!”

10/10 Excellent

sijmen

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Mar 2024
Response from MJ on Mar 21, 2024
We’re delighted to know that our team exceeded your expectations! Your kind words mean the world to us, and we can’t wait to share your compliments with them.Looking forward to your next visit.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
The room was clean but needed some items repaired.
Stayed 1 night in Mar 2024
Response from MJ on Mar 21, 2024
Thank you for sharing your experience. We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Plantation.

6/10 Okay

Christophe

Stayed 3 nights in Mar 2024
Response from MJ on Mar 21, 2024
Thank you for taking the time to leave us your feedback. We sincerely apologize for falling short during your stay. Guest satisfaction is a top priority at our hotel, so we are extremely disappointed to hear about your experience. Please contact us directly so we can learn more about your stay.

10/10 Excellent

Dorothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and went above and beyond to assist us with anything we needed!
Stayed 3 nights in Mar 2024
Response from MJ on Mar 21, 2024
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!”

4/10 Poor

Luis

Stayed 2 nights in Mar 2024

8/10 Good

Alie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from MJ on Mar 21, 2024
Thank you for sharing your experience. We appreciate when a guest lets us know when we are doing things right and where we can use some improvement.

8/10 Good

HORACE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient, safety and security was adequate. Checking inn was easy and staff was friendly and courteous.
Stayed 1 night in Mar 2024
Response from MJ on Mar 21, 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 Good

Opal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was clean and the bed was comfortable. The only issue I had was the drain in the bathroom had a musty smell.
Stayed 2 nights in Feb 2024
Response from MJ on Mar 21, 2024
Thank you for sharing your experience. We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Plantation.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was friendly. The area is older but in decent shape. The rooms were clean but need a little touch up as they are a little older.
Stayed 1 night in Mar 2024
Response from MJ on Mar 21, 2024
Thank you for sharing your experience. We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Plantation.

10/10 Excellent

Rani

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from MJ on Mar 4, 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

4/10 Poor

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle from/to airport not available, resulting in us paying an additional $90 for ground transportation. This was one of the primary reason we booked this hotel.
Stayed 1 night in Mar 2024
Response from MJ on Mar 21, 2024
Thank you for taking the time to leave us your feedback. We sincerely apologize for falling short during your stay. Guest satisfaction is a top priority at our hotel, so we are extremely disappointed to hear about your experience. The shuttle was an unforeseen incident we do apologize for the inconvenience and appreciate the opportunity to discuss further. Please reach out to us directly at your convenience

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from MJ on Mar 4, 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

2/10 Terrible

Michael

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from MJ on Mar 21, 2024
Thank you for taking the time to leave us your feedback. We sincerely apologize for falling short during your stay. Guest satisfaction is a top priority at our hotel, so we are extremely disappointed to hear about your experience. Please contact us directly so we can learn more about your stay.

2/10 Terrible

Migena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason we purchases this hotel was transportation to and from the airpor. When calling the hotel to pick us up from the airport we were told that their vehicle is broken and we have to use a cab or Uber get there . The price is $50 usd one one way way out of our budget as we paid already$297 for the room.. Hotel staff sis not reimburs us as it was not booked directly from the hotel but from Expedia. We sus not get what we paid for and are very disappointed and upset.
Stayed 1 night in Mar 2024
Response from MJ on Mar 4, 2024
Thank you for taking the time to leave us your feedback. We sincerely apologize for falling short during your stay. Guest satisfaction is a top priority at our hotel, so we are extremely disappointed to hear about your experience. Please contact us directly so we can learn more about your stay.

10/10 Excellent

Cheryl, Plantation

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the beautiful city of Plantation (west of Ft. Lauderdale. Close to shopping and restaurants and only 15-20 min. from FLL and Port Everglades.
Stayed 1 night in Feb 2024
Response from MJ on Mar 4, 2024
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!”

10/10 Excellent

Simone Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely return
Stayed 2 nights in Feb 2024
Response from MJ on Mar 4, 2024
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!”

10/10 Excellent

Dolores

Stayed 5 nights in Feb 2024
Response from MJ on Mar 21, 2024
Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.Best regards,

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st shuttle doesn’t work after 4pm 2nd night clerk reissued our room to someone else and they opened up the room and came in with us in it 3rd the commode was loose and rocky, and then it plugged with his tissue 4th day manager was rude
Stayed 1 night in Feb 2024
Response from MJ on Feb 28, 2024
Thank you for taking the time to leave us your feedback. We sincerely apologize for falling short during your stay. Guest satisfaction is a top priority at our hotel, so we are extremely disappointed to hear about your experience. Please contact us directly so we can learn more about your stay.

4/10 Poor

Allison

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was wonderful. My poor overall rating is based on my lack of sleep there. A couple on staying on my floor was fighting and slamming their door relentlessly for hours. Also my sheets were soiled with a scratchy substance on them that made it uncomfortable to sleep on.
Stayed 1 night in Feb 2024
Response from MJ on Feb 28, 2024
Thank you for sharing your experience. We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Plantation.

8/10 Good

Julie, Lincoln

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel lobby was freezing! We came in late one evening and neither of our keys would work. We pressed the intercom for help and it took forever. When we told the clerk our keys didn’t work, he said the door keypad was broken. Also, called at 2:00 pm to get a copy of my receipt. 8:00 pm after checkout, STILL no receipt!
Stayed 2 nights in Feb 2024
Response from MJ on Feb 28, 2024
Thank you for taking the time to leave us your feedback. We sincerely apologize for falling short during your stay. Guest satisfaction is a top priority at our hotel, so we are extremely disappointed to hear about your experience. Please contact us directly so we can email you a copy of your stay.

8/10 Good

Thea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy staying at the Hampton Inn. It’s convenient for shopping and other activities. Staff helpful and friendly.
Stayed 4 nights in Feb 2024
Response from MJ on Feb 28, 2024
Thank you for taking the time to let us know about your interaction with our staff. Every team member is a valued member of our team here and it is with great pleasure that we read reviews like these to let us know what a great job she is doing. We hope you still stay with us again the next time you are in Plantation!